Flying Moscow to Delhi via Qatar Airways turned out bad , firstly the flight from Moscow to Doha is full and that's the reason for crew to not serve foods of choice for some passengers on board. Second bigpoint is doha to Delhi is operated via code share by Indigo. In short IndiGo is a shit airline to fly even domestically in India with because the planes are as bad as the service staff. Don't fly qatar India route in code share flights , especially it is codeshared with IndiGo
Movie choices were very limited and old
Nothing. You did not tell me that my itinerary has changed. I’m sleeping on the ground in the Middle East. You should be ashamed of yourselves. I’m also sure that you have no spine and will take no corrective action. I’m not sure your business will survive based on the lack of compassion you have.
More Bollywood and tollywood movies, food options.
I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
Výhody: "No distance between passengers (covid)"
Nevýhody: "Terrible service"
Nevýhody: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Internet connection at airport and lounge is not good"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Staff is nice and polite."
Nevýhody: "Need more movies choice and TV"
Výhody: "crew was amazing.. seat are comfortable"
Nevýhody: "if the food includes children meal ."
Výhody: "Crew was professional"
Nevýhody: "Plane is dirty Food is disgusting Bags treated so badd"
Výhody: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Nevýhody: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Výhody: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Výhody: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Nevýhody: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Výhody: "service attitude"
Nevýhody: "Will fly in a bit.still in Qatar airport waiting for my flight"
Výhody: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Nevýhody: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Service, entertainment, crew were all excellent!"
Nevýhody: "Flight length"
Nevýhody: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Nevýhody: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"
Nevýhody: "Internet kept cutting off despite me paying."
Výhody: "It was normal flight"
Nevýhody: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Výhody: "Comfy, good food, good service"
Nevýhody: "No internet. Limited movie options."
Výhody: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Nevýhody: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Výhody: "Great flight with good food and crew."
Výhody: "The Plane was good but not updated with new data"
Nevýhody: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Výhody: "Service. Kindness"
Nevýhody: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."
Nevýhody: "Lack of internet access is not acceptable during long flights."
Výhody: "Crew are great and entertainment options are good."
Nevýhody: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Výhody: "Food and entertainment"
Nevýhody: "Hard cushioning and narrow seats on the 787"
Výhody: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Výhody: "Wonderful staff, service, food and comfort."
Výhody: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Výhody: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Výhody: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Nevýhody: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."
Výhody: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Nevýhody: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Nevýhody: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."
Výhody: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Nevýhody: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."
Výhody: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Nevýhody: "No complaints whatsoever."
Výhody: "The aircraft was perfect it self. The crew were nice"
Nevýhody: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."
Výhody: "Qatar Airways is always impressing"
Nevýhody: "Nothing at all"
Výhody: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Nevýhody: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Výhody: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Nevýhody: "Plane was a little too warm."
Výhody: "in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping"
Nevýhody: "in the MNL-AUH leg, the touchscreen entertainment system didn’t always work"
Výhody: "is nice flay"
Nevýhody: "they are ok"
Výhody: "Luxury and spacious toilets"
Nevýhody: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Nevýhody: "All the food is halal."
Výhody: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Nevýhody: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."
Výhody: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Nevýhody: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."
Nevýhody: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."
Výhody: "Overall service"
Nevýhody: "I had to check in my cabin bag"
Výhody: "Breakfast was slightly better than dinner choice"
Nevýhody: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
Výhody: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Nevýhody: "Nothing everything was excellent"
Nevýhody: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
Nevýhody: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."
Nevýhody: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Nevýhody: "My family was unable to get seats together."
Výhody: "I couldn't catch this flight because the previous connecting flight was canceled."
Výhody: "Didn’t have much choice for vegetarians.. food was not good atol"
Výhody: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Nevýhody: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."
Výhody: "The air staff were so good!!! So friendly and so attentive!!"
Výhody: "wheelchair service was very prompt"
Výhody: "MUTTON WAS EXCELLENT"
Nevýhody: "SAME MOVIES BOTH FLIGHTS"
Nevýhody: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Nevýhody: "Was not allowed to board flight, had to purchase a second d ticket, told no seats available until Sept 17 which was a lie, after an additional charge of $750.10. Could not reach customer service. Ended up buying a ticket with another airline. Would like some reimbursement in this."
Výhody: "I like service in cabines"
Nevýhody: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Výhody: "Every thing is perfect"
Nevýhody: "Again very. Very badly treated by etihad people"
Nevýhody: "Staff is rude. No efforts to make the customer feel comfortable. Just get the money and disown attitude."
Nevýhody: "Food no drinks only soft drinks were served"
Nevýhody: "Food presentation"
Výhody: "Staff was great. Food was good, not great, but better than every other airline."
Nevýhody: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
Nevýhody: "I couldn't sleep on the plane."
Výhody: "Professional staff, super helpful and accommodating, great with kids. Food is great if you like Mediterranean. Movies, TV, video games, music all free. Neck pillows for everyone on trans-Atlantic flights."
Nevýhody: "New policy (thanks TSA) that prohibits laptops in the cabin. Have to check them and risk getting smashed."
Výhody: "Everything was good."
Nevýhody: "Flight got delayed without notice"
Výhody: "The price"
Nevýhody: "Everyone kept saying, sorry for the delay, sorry for this,etc."
Výhody: "Service provided Plane was very clean and neat Very few people on the plane Arrival on time"
Výhody: "crew was helpful!"
Nevýhody: "Etihad has limited in flight movies compared to emirates"
Nevýhody: "- aircraft was small - food plan for vegetarian limited and no fish option - no aerobridge in abu dhabi"
Nevýhody: "Too uncomfortable seats as well as cleanliness and food can be improved with quantity and quality. Seats at the end of the plane always falls short of choice of food."
Nevýhody: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."
Nevýhody: "One of my luggage pieces was lost, and not found for 3 days. Filling out forms for the lost luggage took several hours."
Nevýhody: "I was assigned a middle seat next to a obese person. It was very unpleasant 13 hours, and the airlines could have moved one of us."
Nevýhody: "The flight is a 777 or 787. This is the flight has cramped up legroom in economy. It's a 17 hour flight and the aircraft is not comfortable at all in economy. The food is a hot or a miss. They have 3 items on the menu but chances are by the time they get to you they run out of the non veg options and you are stuck eating dal and pulav. Flight attendants on the flight were okay, not super helpful if you are traveling in economy"
Výhody: "Flight was on time and even landed to JFK an hour early. Flight was not full. Hence, enjoyed free vacant seats to lay down. Landing was nice and smooth"
Nevýhody: "Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. USB port was not working to charge my smart phone."
Nevýhody: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."
Nevýhody: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"
Nevýhody: "The ground crew in SFO. Not friendly. Need lessons on customer service."
Nevýhody: "Our flight was more than an hour late causing my father and I to miss our connecting flight. They had tickets ready for us when we got off our first flight. With very little explanation we now had to wait 5 hours for the next flight which ruined all our plans for our arrival destination. On the next flight my father and I were no longer sitting together and the plane ran out of food. I was disappointed."
Výhody: "Same as above. For vegetarians food is not as comfort as other things"