I missed this flight because my first flight got delayed.
Nevýhody: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
Nevýhody: "No entertainment but it’s probably because it was a short trip"
Výhody: "The crew was efficient"
Nevýhody: "Live news broadcast"
Nevýhody: "There is nothing to improve. I wish other airlines can learn from them."
Výhody: "Emirates is always amazing"
Nevýhody: "Business Class, lol."
Nevýhody: "Old plane - ACE - very basic movie selection."
Výhody: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Nevýhody: "Food is ok but can be improved."
Výhody: "Fast refreshing flight. Food was great."
Nevýhody: "They ran out of food options and I was only row 10."
Výhody: "I liked the cooperation of the crew."
Nevýhody: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"
Výhody: "Very comfortable flight"
Výhody: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Nevýhody: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Výhody: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Nevýhody: "Not enough recline in economy to really b comfortable for a long flight"
Výhody: "Excellent service and smooth take off!"
Výhody: "some new movies"
Nevýhody: "Crew was very unprofessional, they need lots of training. Emirates should hire people who can handle english language properly No proper service of food or drinks ... they had all like beer, wines , spirits.. but the crew was not offering anything"
Výhody: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
Nevýhody: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."
Výhody: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."
Nevýhody: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."
Výhody: "Nothing. Bad crew."
Nevýhody: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Výhody: "Custom meal. Avml."
Nevýhody: "Not very tasty."
Nevýhody: "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."
Výhody: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Nevýhody: "Long flight."
Výhody: "Little better. Too bad this wasn't my seat for the longer flight. Quick flight."
Výhody: "The flight was on time."
Nevýhody: "Never had an experience where "pocket book, was weighed. After my carry on was weighed , my personal bag where I had my essentials and medications were included in the total weight of carry ons. I ended up paying for overweight. It was a big surprise for me. I came from NY and your agents approved . I had to pay,or discard."
Výhody: "Excellent service"
Výhody: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."
Nevýhody: "Older version of the Boeing 777"
Výhody: "It was fast and comfortable"
Výhody: "Crew onboard - do great on a very busy route Punctuality- on time departure & arrivals"
Nevýhody: "- older planes - no amenities like pillows, blankets , kits - food is geared towards spicy, with no options for anyone who prefers a lighter continental option. - touchscreen did not work. Constantly having to tap hard is probably annoying to the person in front, also Worry that the TV heating up is probably not great for the head resting on the seat"
Výhody: "Excellent customer care and attention"
Výhody: "Food was decent"
Nevýhody: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Nevýhody: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
Výhody: "Food was decent."
Nevýhody: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"
Výhody: "Enough room to move around. Very much spacious"
Výhody: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
Výhody: "Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai"
Nevýhody: "The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep."
Výhody: "الشكر للاماراتيه على مجهوداتها الكبيره"
Nevýhody: "الطيران الاماراتي ممتاز جدا والخدمات ممتازه جدا جدا تحتاج شي بسيط وهو تقوية الواي فاي فقط طيران جميل جدا"
Nevýhody: "Baggage took almost 2 hours to get out at return destination"
Nevýhody: "This whole flight experience was a nightmare. I understand that there were very serious unforseen circumstances that day, with the Emirates flight from Trivandrum crash landing at the airport. As such the 4 hour delay that was announced was not a problem. The problem came after the airport resumed operations. We were told repeatedly that we would board any moment from 5:30pm onwards. As such, we did not go very far from the gate. We were even invited to go into the gate area no less than 3 times, before we were forced to leave. No one provided information. All we knew was that we were waiting for the crew to arrive. It took another SIX hours (in addition to the 4 hour delay) before we actually boarded. If we had even slightly better information, we could have at least found a comfortable chair a ways away from the gate and gotten a few hours of sleep. But it felt as if the ground staff constantly toyed with us, making us stay within a close radius of the gate but not providing any accurate or reliable information. I have come to expect the best from Emirates. But their actions were pitiful on this day."
Výhody: "The quiet flight I've been in , the crew were friendly and helpful"
Nevýhody: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Výhody: "Organized and quick boarding process, excellent service overall."
Nevýhody: "I had an infant travelling with me and they gave a bassinet. When it was in use I was not able to use ICE on the flight because the way it was setup on my seat."
Nevýhody: "Slow cleanup after food service."
Nevýhody: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."
Flying Moscow to Delhi via Qatar Airways turned out bad , firstly the flight from Moscow to Doha is full and that's the reason for crew to not serve foods of choice for some passengers on board. Second bigpoint is doha to Delhi is operated via code share by Indigo. In short IndiGo is a shit airline to fly even domestically in India with because the planes are as bad as the service staff. Don't fly qatar India route in code share flights , especially it is codeshared with IndiGo
Movie choices were very limited and old
Nothing. You did not tell me that my itinerary has changed. I’m sleeping on the ground in the Middle East. You should be ashamed of yourselves. I’m also sure that you have no spine and will take no corrective action. I’m not sure your business will survive based on the lack of compassion you have.
More Bollywood and tollywood movies, food options.
I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
Výhody: "No distance between passengers (covid)"
Nevýhody: "Terrible service"
Nevýhody: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Internet connection at airport and lounge is not good"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Staff is nice and polite."
Nevýhody: "Need more movies choice and TV"
Výhody: "crew was amazing.. seat are comfortable"
Nevýhody: "if the food includes children meal ."
Výhody: "Crew was professional"
Nevýhody: "Plane is dirty Food is disgusting Bags treated so badd"
Výhody: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Nevýhody: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Výhody: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Výhody: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Nevýhody: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Výhody: "service attitude"
Nevýhody: "Will fly in a bit.still in Qatar airport waiting for my flight"
Výhody: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Nevýhody: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Service, entertainment, crew were all excellent!"
Nevýhody: "Flight length"
Nevýhody: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Nevýhody: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"
Nevýhody: "Internet kept cutting off despite me paying."
Výhody: "It was normal flight"
Nevýhody: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Výhody: "Comfy, good food, good service"
Nevýhody: "No internet. Limited movie options."
Výhody: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Nevýhody: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Výhody: "Great flight with good food and crew."
Výhody: "The Plane was good but not updated with new data"
Nevýhody: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Výhody: "Service. Kindness"
Nevýhody: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."
Nevýhody: "Lack of internet access is not acceptable during long flights."
Výhody: "Crew are great and entertainment options are good."
Nevýhody: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Výhody: "Food and entertainment"
Nevýhody: "Hard cushioning and narrow seats on the 787"
Výhody: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Výhody: "Wonderful staff, service, food and comfort."
Výhody: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Výhody: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Výhody: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Nevýhody: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."
Výhody: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Nevýhody: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Nevýhody: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."
Výhody: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Nevýhody: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."
Výhody: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Nevýhody: "No complaints whatsoever."
Výhody: "The aircraft was perfect it self. The crew were nice"
Nevýhody: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."
Výhody: "Qatar Airways is always impressing"
Nevýhody: "Nothing at all"
Výhody: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Nevýhody: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Výhody: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Nevýhody: "Plane was a little too warm."
We booked business and they offered nothing during the 1 hour flight
Nevýhody: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
Výhody: "Boarding seemed like a long time"
Výhody: "Super nice"
Nevýhody: "To give tooth brush and tooth paste for long flight."
Výhody: "Yes they was super nice."
Nevýhody: "To give tooth brush and tooth paste for the long flight."
Výhody: "Ok flight, but not happy how customers are being treated in flight."
Nevýhody: "No online check in facility via app or web Boarding passes for connecting flight weren't provided at origin. BOM-TAS Nobody attends to the host/ess call button, had to go and get water twice for my coughing wife. TAS-LHR Impolite ground crew in Tashkent. We were provided different seats in different locations for a family of 3 members. Ground crew does don't care attitude."
Výhody: "I must have chosen business class ($43?) and it was very comfortable. Very short flight but still served a snack."
Nevýhody: "Left about an hour late and took a VERY long time to get luggage after arrival."
Výhody: "Food was good"
Nevýhody: "Very hot."
Výhody: "Safe flight clean airplane"
Nevýhody: "Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight"
Výhody: "Friendly crew."
Nevýhody: "Planes old, and even business class seats are not very comfortable."
Výhody: "Had a very comfortable flight - an overall pleasant experience! However, the food made me bloated :("
Nevýhody: "Flight was shaky. Did not feel safe."
Výhody: "The crew was amazing and super polite!!!"
Nevýhody: "The smell on the plane from some passengers ..."
Výhody: "I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight."
Nevýhody: "Lots of noise at the plane."
Výhody: "Caring about passengers"
Výhody: "Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats."
Nevýhody: "It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though."
Výhody: "Food Service Flight in general"
Nevýhody: "Huge and slow boarding line"
Výhody: "Find the best prices on Tashkent flights."
Výhody: "They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase."
Výhody: "It was quite pleasant to fly with HY to Bangkok. The service was excellent."
Nevýhody: "Due to extra security it took longer to get into boarding area."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Pleasant non-stop JFK to Riga. Only complaint is no "at seat" screens."
I was very disappointed about how a canceled flight was handled. The was canceled on their behalf and I had to pay a higher price coming back home.
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Pilots were good, they provided a smooth ride."
Nevýhody: "Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew."
Nevýhody: "Very comfortable and well run."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Staff is the best, very accommodating."
Nevýhody: "It was an old plane so not much comfort in business class"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "The food was a little rough"
Výhody: "Sweet crew members"
Výhody: "Everything was so great cabin crew was so nice and so friendly"
Výhody: "the seats were more roomier than the flight to istanbul."
Nevýhody: "One of the other passengers was being difficult and irritating on the flight."
Nevýhody: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"
Nevýhody: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
Výhody: "Service from the crew at boarding and during the flight"
Nevýhody: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
Výhody: "Food was great so was service"
Nevýhody: "All was good"
Výhody: "Great flight"
Výhody: "On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic."
Nevýhody: "More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead."
Výhody: "Safe arrival."
Nevýhody: "Being denied of wine drinks after 2nd tm."
Nevýhody: "long boarding"
Nevýhody: "There was no child meal dispite us ordering it."
Výhody: "Clean plane; timely; good food"
Nevýhody: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "My family and I bought our tickets months in advance. We had selected the seats right next to one another. When we go to airport and check in we noticed they placed 2 of us on the same seat! So we ask them to correct it. They instead break us up into random locations on the flight. That's not even the worst of it. When we get in the aircraft our seats were taken up by other people. we had to wait for everything to pass us inside the tight rows to find other seats even further apart. We payed for seats together."
Výhody: "Plenty of room Nice multimedia screens"
Nevýhody: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Výhody: "Pretty much everything except for the fact that they have no entertainment in Russian"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "best in all regards"
Výhody: "It was a nice and short flight"
Nevýhody: "No entertainment system at the seat."
Výhody: "The flight and in-flight services were good."
Nevýhody: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."
Výhody: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Nevýhody: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Nevýhody: "Our flight was LAX > Istanbul > Oman The connection in Istanbul was canceled. The transfer desk was very overwhelmed by the volume of customers. After 3 hours of waiting I finally got someone to get us on a flight to Qatar and then to our final destination Oman. That person then left work before printing the tickets and I had to start all over again. It was a very stressful and tiring ordeal and cost us an entire day of our vacation."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Nevýhody: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."
Výhody: "The entertainment choices, including live sports, were excellent."
Nevýhody: "The boarding was chaotic, and we sat on the tarmac for over an hour."
Výhody: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Nevýhody: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
Nevýhody: "flight left about 11 pm, after dinner service was over the crew never offered water/juice at all until breakfast was served, hard to stay hydrated!!!!!!!"
Výhody: "Food was good. Staff very friendly."
Výhody: "Outstanding service, very attentive crew, careful attention to punctuality."
Nevýhody: "no information on frequent flier program"
Výhody: "Good food, on time, great entertainment!"
Nevýhody: "Seating room appears lower than average. Boarding somewhat disorganized."
Výhody: "Friendly crew and clean aircraft"
Nevýhody: "Old aircraft compared to other route. No wifi and entertainment system broken"
The crew was so so rude Except one person his name is khaled
We booked the flight from Kayak, through flighthub The flights were cancelled by EgyptAir. We have been calling both parties back and forth to get our refund and nothing is happening.
Letting us know our 8am flight would be 3 hours late, every flight of theirs was late by hours. Seems like it’s the same everyday. We could have slept in another couple hours easily instead of coming to the airport at 6am.
Nevýhody: "Everything was ok and no delays"
Výhody: "I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great."
Nevýhody: "I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times."
Výhody: "The crew was okay but seat comfort on the A330 not so good."
Výhody: "Airport facilities"
Nevýhody: "No entertainment at all in the plane."
Výhody: "Time was respected"
Nevýhody: "Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!"
Nevýhody: "Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow."
Výhody: "The business class was nice and comfortable with a decent price"
Nevýhody: "Flight attendant could smile more."
Výhody: "Seat very comfortable and service was excellent"
Nevýhody: "The quality of the sound and image of the movie was not good"
Výhody: "The best trip in everything"
Výhody: "Our flight got delayed for 3 hours and they where ri rude to us"
Nevýhody: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Nevýhody: "Captain and crew where rude and the captain almost lost control of the plane as we were landing."
Nevýhody: "3 hours delay !"
Nevýhody: "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"
Nevýhody: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"
Výhody: "The pilot"
Nevýhody: "Prices should be lowered and more direct flights from EWR airport."
Výhody: "everything was good especially the timing and entertaining it all good."
Nevýhody: "keeping to the time most especially."
Výhody: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Nevýhody: "There is nothing to not like."
Výhody: "Good meals, and plenty of beverages."
Nevýhody: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
Výhody: "They were on time Greeting was nice Food OK (breakfast)"
Nevýhody: "The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!"
Výhody: "Not much."
Nevýhody: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."
Výhody: "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
Nevýhody: "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."
Výhody: "Comfortable plane, nice crew, movies."
Výhody: "Tha Flight was on time no delay The Crew are friendly in over all I have no problem"
Výhody: "There was nothing special about this flight"
Nevýhody: "The plane was old and not very clean. No personal tv for a 5+ hour international flight. baggage took almost 1 hour after landing. Overall I’m not impressed at all and have flown on much better airlines."
Nevýhody: "Check in employee playing games on his phone instead of talking to me"
Výhody: "The dinner food was decent (breakfast was subpar)."
Nevýhody: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Nevýhody: "The plane, supposed to take off at 6 pm crashed into another plane on the JFK tarmac around 7 pm. An hour later we were deplaned and then were uncoordinatedly brought to a shuttle... took 90 minutes to get transported to a hotel... that didn't have capacity for all... then another hotel... still no capacity for all... so I took an uber to another hotel on my own. It's 1 am before I get to my room and crash (no pun intended). Besides the incompetent organizational response in a crisis: The plane was not cleaned Dry -- no alcohol on board Food was meh. Looooooong 36 hours with Egyptair."
Výhody: "Lots of terberlance but good flight"
Nevýhody: "The terberlance"
Výhody: "Customer service very very very bad And tickets was too expensive"
Výhody: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Nevýhody: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."
Nevýhody: "The pilot was most defnitely smoking, air was circulated in the cabin."
Výhody: "We had a 10 hour lay-over in Cairo and EgyptAIr shuttled us to an excellent hotel and provided lunch and dinner - all for free. This was most excellent and so much more pleasant than sitting at the airport!"
Nevýhody: "If EgyptAir would distribute a little English sheet how the steps are, where to get the passports back (at the EgyptAir Counter in the main hall at the airport), which lines to go to (we didn't officially immigrate, but still had to go through immigration upon return, which wasn't clear). Maybe a word on legal boundaries of the status in Egypt - EgyptAir had the passport, can we go to the pyramids or not - would be useful, too."
Výhody: "Crew was lovely"
Nevýhody: "It was all fine"
Výhody: "Great professional and fast"
Nevýhody: "Couldnt take my camera in the hand bag which is unreasonable."
Výhody: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Nevýhody: "Nothing really"
Výhody: "Nothing was good. Everything was horrible."
Nevýhody: "Flight attendants are rude and nasty. They take forever to accommodate you. When you press the flight attendant button to be taken care of. They don't care at all. If you ask for help you're left unhelped."
Výhody: "Great hotel voucher program, helpful staff, overall wonderful travel experience"
Výhody: "I liked everything .... planes, food, service, punctuality..."
Výhody: "so, due to my nervousness and being upset so much so that I wanted to get off the plane, the crew let me sit in business next to a friend and the pilot and crew went to extreme lengths to make me feel safe and unafraid. The pilot answered all my questions and constantly checked that I was ok. Once we took off, despite cloudy rainy snowy skies, this turned out to be the best smoothest flight ever once it departed, and the pilot was probably the best ever I experienced on Egypt Air, and many other airlines actually. Shout out to a fantastic crew stewardess (Olfat Younis) and amazing pilot!! A really great experience"
Nevýhody: "During pre-flight checks the plane had a technical problem that needed fixing just as about to taxi to runway, so had to sit and wait 2 hours for repair which made me extremely nervous and worried"
Výhody: "اجراءات التسجيل على الكاونتر سلسه جدا والخدمة ممتازة ونوعية الموظفين تم اختيارهم بعناية"
Nevýhody: "الاجراءات بطيئة جدا جدا في منطقة الجوازات .. والامر الاخر لا يوجد لوحات ارشادية الى منطقة الصالات الخاصة .. الامر الثالث نوعية الاكل والاثاث الموجود في صالة درجة رجال الاعمال سيئة جدا"
Výhody: "Everything about the Egypt Air flight from Munich to Cairo was great including outstanding service by the crew."
Výhody: "Arrived in time Cabine crew support Good service Arrival of baggage let us to leave Cairo airport early Very safe trip"
Nevýhody: "Tack off was late Hand bagged (cabin baggage ) must be treated early at boarding counter not on board"