Najděte levné letenky Moskva Domodědovo – Česká republika

Výhody: "Entertainment"
Nevýhody: "I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!"

Výhody: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Nevýhody: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."

Nevýhody: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Výhody: "Crew, food, boarding, service"
Nevýhody: "Very tight seats. Not enough of leg room"

Výhody: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Nevýhody: "More snacks maybe lackerli"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Výhody: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Nevýhody: "Some of these planes need improved entertainment systems. Half did not work."

Výhody: "Spacious seating available/ snack/staff"
Nevýhody: "No entainment"

Výhody: "good availability of food"
Nevýhody: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Výhody: "The lovely nice stewardess and Crew kindness."
Nevýhody: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Nevýhody: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Výhody: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Nevýhody: "Nothing."

Výhody: "Arrived safe"
Nevýhody: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Výhody: "Everything except the seats."

Nevýhody: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Výhody: "Very professional!"

Výhody: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."

Výhody: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Nevýhody: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Výhody: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Nevýhody: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "Most things were great"
Nevýhody: "Flight was delayed and almost missed my second flight"

Výhody: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Výhody: "Nothing"
Nevýhody: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"

Výhody: "Professional polite crew."
Nevýhody: "Seats too SMALL Food not eatable"

Výhody: "Everything ran like clockwork"

Výhody: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Nevýhody: "Zurich airport dining facilities are poor - no choice of warm food and pricey."

Výhody: "Flight attendants were polite and very nice."
Nevýhody: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Výhody: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Nevýhody: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Nevýhody: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Nevýhody: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Výhody: "Excellent boating procedure Friendly crew good service"
Nevýhody: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Výhody: "Easy and comfortable. Service was good and with a smile. The planes were clean and arrived on time for my connection."
Nevýhody: "The WC was so small I could barely even stand in it."

Výhody: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Nevýhody: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Nevýhody: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."

Výhody: "I got business class upgrade, so everything was pretty much awesome. Also, Swiss Air gives you a fun little bag as a souvenir."

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Nevýhody: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."

Výhody: "Everything is well organized, crew members were great."
Nevýhody: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Nevýhody: "No food for vegetarians."

Nevýhody: "Space is too limited even for the a small built body."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "I just loved the friendliness of the crew. Way to go Lufthansa"
Nevýhody: "Not sure about the seats but they could use some cushion."

Výhody: "Smooth flight except for tasteless special meal"

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Výhody: "everything"

Výhody: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Nevýhody: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."

Nevýhody: "No problems average flight slight delays."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Výhody: "Good flight crew, professional, glad I arrived on time"

Výhody: "Every thing except food. Could be better"
Nevýhody: "B"

Nevýhody: "Less space in the seats than there used to be."

Výhody: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Nevýhody: "United Airlines needs to upgrade its planes."

Výhody: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Nevýhody: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"

Nevýhody: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."

Výhody: "Good plane"
Nevýhody: "No entertainment on board of the aircraft"

Výhody: "Clean plane, decent entertainment options"
Nevýhody: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"

Výhody: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."

Výhody: "Extremely polite and courteous."

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Výhody: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Nevýhody: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Nevýhody: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."

Výhody: "Very friendly personal, good food and drinks."

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "Crew was very good. Pilots, definitely, were high level professionals."
Nevýhody: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."

Výhody: "Flight was short. Only 3.x hours."
Nevýhody: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."

Nevýhody: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"

Nevýhody: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"

Nevýhody: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Nevýhody: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."

Nevýhody: "The company denied any responsibility for the passenger and for the full fill the trip"

Nevýhody: "Moscow demanded that Lufthansa had to pay 500 dollars"

Výhody: "Crew was great and the plane was clean."
Nevýhody: "Nothing."

Výhody: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Nevýhody: "Food on this destination was the best of other flight legs."

Výhody: "Overall great experience!"

Nevýhody: "Boarding was in organizes."

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Výhody: "Great food and entertainment options."
Nevýhody: "Very slow boarding process. A lot of the boarding crew just standing around waiting instead of moving the passengers thru to board. A half hour delay ensured due to the slow boarding process. Seemed to have no clue how to board efficiently. Seats a little cramped in economy. Passenger who was disabled - could not stand on his own - was seated in an aisle seat and passengers had to climb over him to get in and out the entire flight. Should have been seated in a different seat since he never stood up."

Nevýhody: "Limited space"

Výhody: "Great crew and planes"

Výhody: "The crew was SUPER NICE! Great smiles , really attentive- not fakes! What a great experience! Food and refreshments were good and plenty. Wide choice of Entertainment. Clean plane. When the industry quality of services has taken a dive so badly, one really appreciates the experience with Lufthansa who delivers. Thank you!"

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"

Výhody: "Ye,everything was fine"

Výhody: "Crew was amazing—efficient and kind. Loved the seat space"
Nevýhody: "Nothing. All good"

Nevýhody: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."

Nevýhody: "Flight was late, we missed our connection, there was no information etc"

Výhody: "Everything"

Výhody: "the flight crew is very kind, the flight has been very pleasant, I'm sure I will be happy to fly with AEGEAN Airlines again"
Nevýhody: "everything was be fine [ the music was not be by my taste ;) ]"

Nevýhody: "Air pressure in cabin was terrible"

Výhody: "Everything went well."
Nevýhody: "The food."

Výhody: "I read about Rhodes island from the inflight magazine and it was interesting. The check in staff was friendly and gave me some tips on booking too."
Nevýhody: "Smooth check in and people were orderly. Pleasant experience."

Výhody: "Excellent service, support and attention from hosts/hostesses"
Nevýhody: "Nothing"

Výhody: "Cabin crew was good."
Nevýhody: "Delays are unavoidable. But better communication during delays would be helpful"

Výhody: "Crew very helpful and happy to assist Good communication"
Nevýhody: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"

Výhody: "Wonderful staff and service. Food was good."
Nevýhody: "Plane was a little late due to airport backup"

Výhody: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Nevýhody: "No inflight entertainment, but for 90 minute flight, I didn’t need it."

Výhody: "We made it to destination."
Nevýhody: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."

Výhody: "There was food even for low cost travel. Very good plane"

Nevýhody: "Disembarkation via buses. Not great."

Nevýhody: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."

Nevýhody: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"

Výhody: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"

Výhody: "Accurate times"
Nevýhody: "Night travelling"

Výhody: "Friendly staff and excellent onboard service"
Nevýhody: "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"

Výhody: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."

Výhody: "Quick departure after boarding"

Výhody: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."

Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."

Výhody: "Excellent AEGEAN staff, polite and helpful."

Výhody: "The staff worked well under pressure"
Nevýhody: "Paying to check luggage was a surprise, typically flights allow at least one checked bag unless they are a discount airline like easy jet or Ryan air. We found this out after waiting in line for over an hour. Also, to pay for the luggage we had to go to the other side of the terminal and wait in a ticket counter line with one employee for 40 minutes. The entire check in process took two hours and the airport wasn't even busy. I'm rarely a complainer, but this was event was inspiring."

Výhody: "Legroom Polite and attentive crew"
Nevýhody: "Flight times No onboard entertainment"

Výhody: "Services, friendly people, on time, comfortable"

Výhody: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Nevýhody: "Lost my luggage – plain one and a half hours late"

Výhody: "I enjoyed the crew and the food."
Nevýhody: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."

Výhody: "the service food and punctuality"

Nevýhody: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Výhody: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Výhody: "crew on board was nice"
Nevýhody: "very bad service at the airport. The counter for checkin opened very very late, they did not have enough people to serve clients fast enough and they had real trouble with handling aged passengers that could not speak German. In the End they also lost one of our luggage, and we now have to wait one day to get it back at our destination in thessaloniki."

Výhody: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."

Výhody: "Everyone was so friendly & the food was delish!"

Výhody: "THe food was not bad."
Nevýhody: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."

Nevýhody: "This flight was delayed by an awful 8 hours. We were stuck at the airport through the entire morning and missed half our day in Santorini. There was very poor communication between the airline and us so we were utterly frustrated at the experience."

Nevýhody: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."

Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."

Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"

Výhody: "Everything is perfect"

Výhody: "loved the airline! would fly with them again."

Nevýhody: "1h delay the gate was packed of people, no free seats no proper communication of delay"

Nevýhody: "at the return ther was a missunderatandig regarding the availibility at the flight"

Nevýhody: "Rough flight and bad landing"

Výhody: "A staff member took us to our connection flight and she made us run for 30 minute. It was terrible. I am 55 and i could not breath and my body hurt and i am at bed con not move. My trip is destroyed. I am very very angry. It is impossible what she did. She didn't care at all that there were people that stop running and lost their flight. She didn't walk fast, she run hard. It was crazy, there people who cried. People who fall down. Absolute the worst thing that I have to go through"

Nevýhody: "Small seats"

Nevýhody: "Comfort mostly"

Výhody: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Nevýhody: "Movies available weren't to my taste, which isn't of great importance anyway."

Výhody: "The crew. The punctuality."

Výhody: "Why the 3 hours delay?"
Nevýhody: "Be on time"

Výhody: "It was all fine, a bit cramped, but otherwise fine"
Nevýhody: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Výhody: "Crew was fantastic and with an exceptional service. Food was really good."
Nevýhody: "Maybe the seats coudl be a little bit wider"

Nevýhody: "The 34 minute flight was delayed by almost 2 hours."

Výhody: "Nothing"
Nevýhody: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Výhody: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Nevýhody: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Nevýhody: "Cold"

Výhody: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Nevýhody: "Everything was very smooth, except that the seats were not very comfortable!"

Výhody: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nevýhody: "Austrian airlines did not even notified us about cancellation."

Výhody: "Great service on board the plane."

Výhody: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Výhody: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Výhody: "Great staff, good meals, snacks, and drinks thru the entire flight."

Výhody: "Very good flight crew. Decent food and nice entertainment."
Nevýhody: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Výhody: "Excellent flight Excellent food"

Výhody: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Nevýhody: "Poor announcements"

Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Výhody: "I liked that the plane eventually came..."
Nevýhody: "That the plane was an hour late..."

Výhody: "Not much!"
Nevýhody: "No one available nor willing to help with checking process. Told to just try the checking machines."

Výhody: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Nevýhody: "Flyght was terible"

Výhody: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Nevýhody: "Hot tee was only offered after hot meal service not before."

Nevýhody: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Výhody: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Nevýhody: "See previous comments"

Výhody: "Boarding on time and quick"
Nevýhody: "Food and entertainment choices"

Nevýhody: "Service"

Výhody: "Good service on time arrival"

Výhody: "kids treatment"

Výhody: "Spacious aircraft. Polite crew. Even good food. On time."

Nevýhody: "It was late No food"

Nevýhody: "Food I think getting worse."

Výhody: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Výhody: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Nevýhody: "Everything"

Nevýhody: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Výhody: "Service beyond expectations"

Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Výhody: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Nevýhody: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Výhody: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Nevýhody: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."

Výhody: "Service was great and the flight on time."

Výhody: "Very nice and polite crew, great service."
Nevýhody: "Regular breakfast was just a muffin and nothing else :("

Výhody: "They offered passangers ti move to raws that wete half empty so we will have more room."

Výhody: "Flight services were good. Staff friendly. food was good"
Nevýhody: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Nevýhody: "I luked the atmosphire and the silence ."

Výhody: "It was such a short flight, no comment for this leg."
Nevýhody: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."

Výhody: "Good"
Nevýhody: "Good"

Výhody: "Awesome crew and clean plane."

Výhody: "Comfortable plane, crew was professional."
Nevýhody: "Boarding was a little chaotic, but it all worked out."

Výhody: "The crew was professional and polite."
Nevýhody: "My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on."

Výhody: "The seats was comfortable."
Nevýhody: "It’s Ok enough."

Výhody: "Connection in Minsk"
Nevýhody: "more space between the 5rows and upgraded seats"

Výhody: "Yes, the crew was professional and seat was comfortable."
Nevýhody: "The flight was delayed for one and half hour."

Nevýhody: "Good"

Nevýhody: "Vegan meal"

Nevýhody: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"

Výhody: "Good seat room, clean, efficient."

Výhody: "Good"
Nevýhody: "Good"

Nevýhody: "The flight was delayed!"

Výhody: "Pleasant crew."
Nevýhody: "The flight was greatly delayed to the point that we missed the connecting flight on Bellavia."

Výhody: "This plane was very old. Bad seats. Only cold drinks served"

Výhody: "I loved the tea with lemon that was offered. Very tasty!"
Nevýhody: "The flight was late but there was no communication about this when boarding. No announcements of any sort. The plane was old (clearly a refurbished old Italian plane), poorly pressurised (painful on the ear popping), and pretty bumpy on the takeoff and landing"

Výhody: "Kind staff"

Výhody: "Plane, crew"
Nevýhody: "Really slooooow boarding without announcement that boarding started"

Výhody: "Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)"
Nevýhody: "Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)"

Výhody: "всё было хорошо я отметила entertainment одной звездочкой, тк полет был короткий и особой развлекательной программы не предусмотрено"

Výhody: "Attentive staff."
Nevýhody: "No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight."

Výhody: "Attentive staff."
Nevýhody: "Nothing."

Výhody: "Nothing!"
Nevýhody: "Bad weather in Minsk delayed flight more than 7 Hours and Belavia staff did not communicate the reasons for delays to passengers for more than 3 hours into delay. In the end, the purpose of my trip was lost due to the incredible delay and I did not travel in the end. Poor Communication and Poor Handling of Passengers and our Concerns. Czech Air (booking owner) should hold Belavia (operating aircraft) accountable for this poor performance ... not the weather delay, but how they handled (or didn’t handle) passengers and communications."

Výhody: "Flight in time, gentle crew."
Nevýhody: "Old airplane"

Výhody: "Flight in time, gentle crew."
Nevýhody: "Old airplane"

Výhody: "The prices are fine for Belarus - still not at a Ryanair level tho but better"
Nevýhody: "I didn't like the fact that the seating is extremely short (no legspace) forcing me to sit sideways. Really not comfortable. There is of course absolutely no entertainment in the plane."

Výhody: "Clean, spacious airplane. Good food. Friendly crew."
Nevýhody: "Airport personnel at CDG did not know which gate would be used even after the boarding should have already started."

Nevýhody: "Unfriendly crew. No smile. Spoke only in their native language."

Výhody: "The staff at Belavia Airline are great. Although it’s only a couple of hours flight we were served a pasta lunch which was tasty"

Výhody: "Our first time to fly Belavia Airlines and the service is outstanding. It’s the shortest time possible to fly out of St Petersburg to Kraków although there are two layovers in Minsk and Warsaw. The flight cost us reasonable $250 each. The Airport lounge at St Pete and in Minsk are both excellent"

Výhody: "4 hours delay"
Nevýhody: "4 hours delay"

Nevýhody: "long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted"

Výhody: "Flight was right on time, even a little early"
Nevýhody: "sandwiches with white bread"

Výhody: "on time"
Nevýhody: "sandwiches with white bread"

Výhody: "Everything, it is By far, the gratest line i have used in my trip"

Výhody: "The crew were excellent"
Nevýhody: "Child tantrums nearby slightly disturbing, but thats kids?"

Výhody: "Alll was good"
Nevýhody: "Nothing"

Výhody: "What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again)."

Nevýhody: "Food was a nice gesture, but not great."

Výhody: "The aircraft took off just in time, flight was smooth, crew helpful and polite. Landed in exact time, according the time table."

Výhody: "Excellent job"

Nevýhody: "Everything"

Nevýhody: "Impossible to check in in EWR to connecting flight"

Výhody: "Nice crew who spoke English"
Nevýhody: "No online check in; old plane; late both ways"

Výhody: "nothing"
Nevýhody: "I was not allowed on the flight without a Visa and I was not told I needed one."

Výhody: "Nothing"
Nevýhody: "I was not allowed on the flight without a Visa and I was not told I needed one."

Výhody: "Everything was clean and professional. Liked the flight staff in uniforms, something lacking in the US. Flight was on time."

Nevýhody: "Only coffee tea or water no juice.Sandwich thin white bread with one slice of processed chicken . No entertainment one hour flight!"

Výhody: "Was on time"
Nevýhody: "Not enough space for legs."

Výhody: "Upgraded to business class by some reason"