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TOP letecké společnosti (5) nabízející lety z do České republiky

Skóre na základě recenzí zákazníků KAYAK
8,3
EmiratesCelkové skóre založené na 15424 recenzích
8,3Nástup na palubu
8,2Komfort
8,4Posádka
8,5Zábava
8,0Jídlo
Recenze letecké společnosti
Nevýhody: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Přečtěte si více o společnosti Emirates
Nevýhody: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Nevýhody: "Food"
Nevýhody: "Very nice"
Výhody: "Great crew. Very polite."
Nevýhody: "Overcrowded plane. Uncomfortable seats. No room to move around."
Nevýhody: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
Nevýhody: "No entertainment but it’s probably because it was a short trip"
Výhody: "The crew was efficient"
Nevýhody: "Live news broadcast"
Nevýhody: "Flight delayed 6 hrs due to operational issues on the Emirates side"
Výhody: "Yes"
Výhody: "Great customer service, great and always smiling crew, wonderful flight"
Nevýhody: "the food options need to be more. an option with steamed rice should always be available"
Nevýhody: "There is nothing to improve. I wish other airlines can learn from them."
Nevýhody: "Old plane - ACE - very basic movie selection."
Výhody: "Service"
Nevýhody: "N/A"
Výhody: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
Nevýhody: "Not applicable"
Výhody: "Comfortable seats. Fast boarding and unboarding."
Nevýhody: "Crew weren’t very nice. Was hard to get anything to drink! After lunch waited for an hour for crew to collect trays!!!! Soda finished after first half of the flight. Crew collected headphones and blankets 45 minutes before landing!!!"
Výhody: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Nevýhody: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
Výhody: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."
Výhody: "They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!"
Výhody: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Nevýhody: "Not enough recline in economy to really b comfortable for a long flight"
Výhody: "Excellent service and smooth take off!"
Výhody: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Nevýhody: "the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal"
Nevýhody: "A very small hidden FLYDUBAI reference for a one-route flight with Emirates logo was unprofessional and deceptive."
Výhody: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
Nevýhody: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."
Výhody: "Nothing. Bad crew."
Nevýhody: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Nevýhody: "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."
Výhody: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Nevýhody: "Long flight."
Výhody: "Excellent service"
Výhody: "THE ICE"
Nevýhody: "Luggage handling for overwait hand luggages"
Nevýhody: "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
Výhody: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."
Výhody: "It was fast and comfortable"
Výhody: "Food was better than Iberia or Delta. Staff greeting friendly."
Nevýhody: "Asked for wine - never came back. No reply. Nothing. Asked for water an hour later - never got water. Asked later in flight, got nasty reply: "Not my job to satisfy coach customers.""
Výhody: "Excellent customer care and attention"
Nevýhody: "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
Výhody: "Everything"
Nevýhody: "Nothing"
Výhody: "Enough room to move around. Very much spacious"
Výhody: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
Výhody: "Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai"
Nevýhody: "The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep."
Výhody: "الشكر للاماراتيه على مجهوداتها الكبيره"
Nevýhody: "الطيران الاماراتي ممتاز جدا والخدمات ممتازه جدا جدا تحتاج شي بسيط وهو تقوية الواي فاي فقط طيران جميل جدا"
Nevýhody: "This whole flight experience was a nightmare. I understand that there were very serious unforseen circumstances that day, with the Emirates flight from Trivandrum crash landing at the airport. As such the 4 hour delay that was announced was not a problem. The problem came after the airport resumed operations. We were told repeatedly that we would board any moment from 5:30pm onwards. As such, we did not go very far from the gate. We were even invited to go into the gate area no less than 3 times, before we were forced to leave. No one provided information. All we knew was that we were waiting for the crew to arrive. It took another SIX hours (in addition to the 4 hour delay) before we actually boarded. If we had even slightly better information, we could have at least found a comfortable chair a ways away from the gate and gotten a few hours of sleep. But it felt as if the ground staff constantly toyed with us, making us stay within a close radius of the gate but not providing any accurate or reliable information. I have come to expect the best from Emirates. But their actions were pitiful on this day."
Výhody: "Organized and quick boarding process, excellent service overall."
Výhody: "Entertainment on board"
Nevýhody: "Your flight attendants are terrible, I asked her 3times just to get some water and she raise her voice to me, and I press attendant call button for 5 times just to get some more water but non of your flight attendant showed up at my seat, I'm a purser of Thai airlines so I know this Emirates flight attendant service was suck. I will never fly with Emirates again, so bad services"
Výhody: "I liked the cleanliness and entertainment in the flight."
Nevýhody: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."
Nevýhody: "Slow cleanup after food service."
Výhody: "Hmmm"
Nevýhody: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."
Výhody: "love everything about Emirates!"
Výhody: "There was absolutely nothing bet I can say about my Emirates flight experience. Absolutely amazing service, staff, food, entertainment, punctuality..."
Výhody: "Staff are polite and accomodating. They let passengers upgraded from economy to business for free."
Výhody: "Food, over all experience."
Nevýhody: "I had a middle chair D45 and the person setting next to me was over wight. I had to standup most of the trip time and when forced to set I had to set by my side to fit into the chair. No body did help."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Professional service"
Nevýhody: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."
Nevýhody: "Very comfortable and well run."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "The crew were all very nice and the food was good."
Nevýhody: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."
Výhody: "Sweet crew members"
Výhody: "the seats were more roomier than the flight to istanbul."
Nevýhody: "One of the other passengers was being difficult and irritating on the flight."
Výhody: "The food was nice, seat was comfortable"
Nevýhody: "Flight attendants never come back on my query, even after asking to 2 crews"
Výhody: "Crew was very nice and the seats are comfortable"
Nevýhody: "The kosher food was bad"
Výhody: "High quality in.Biz.Great selections of food but wine a little scarce"
Nevýhody: "More wine"
Výhody: "Food was great so was service"
Nevýhody: "All was good"
Výhody: "Great flight"
Nevýhody: "Na"
Výhody: "great"
Nevýhody: "long boarding"
Výhody: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Nevýhody: "One of my luggage didn't come came 3 days later."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "My family and I bought our tickets months in advance. We had selected the seats right next to one another. When we go to airport and check in we noticed they placed 2 of us on the same seat! So we ask them to correct it. They instead break us up into random locations on the flight. That's not even the worst of it. When we get in the aircraft our seats were taken up by other people. we had to wait for everything to pass us inside the tight rows to find other seats even further apart. We payed for seats together."
Výhody: "The crew looked after the children on the flight giving them coloring books, milk and little things I noticed. Therefore the children on the flight didn't fuss a lot therefore they didn't disturb the other passengers"
Výhody: "Plenty of room Nice multimedia screens"
Nevýhody: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Výhody: "Pretty much everything except for the fact that they have no entertainment in Russian"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "best in all regards"
Nevýhody: "none"
Výhody: "It was a nice and short flight"
Nevýhody: "No entertainment system at the seat."
Výhody: "The flight and in-flight services were good."
Nevýhody: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."
Nevýhody: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."
Výhody: "Excellent food on time departure and landin excellent fare."
Nevýhody: "None."
Nevýhody: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
Výhody: "Great food, comfortable seats, Caring staff, Good TV quality and programs."
Výhody: "nothing"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Nevýhody: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."
Výhody: "Everything. The crew was very accommodating as well as helpful."
Nevýhody: "Nothing."
Výhody: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
Nevýhody: "Delay"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Nevýhody: "N/A"
Výhody: "Very spacious, lots of room, on time. A nice experience overall."
Nevýhody: "Snacks weren't free. No entertainment, but to be expected on domestic flight."
Výhody: "Price"
Nevýhody: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
Výhody: "The crew is awesome, very friendly and take good care of the passengers . The food is tasty and good coices of drinks! One of the best pilots!!"
Nevýhody: "Nothing I can think of it!"
Výhody: "Food was good. Staff very friendly."
Nevýhody: "Nothing"
Výhody: "Outstanding service, very attentive crew, careful attention to punctuality."
Nevýhody: "no information on frequent flier program"
Nevýhody: "I lost my lagguge You"
Výhody: "I like the comfort of the interior, the entertainment."
Nevýhody: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
Výhody: "Good food, on time, great entertainment!"
Nevýhody: "Seating room appears lower than average. Boarding somewhat disorganized."
Výhody: "Entertainment, comfort"
Nevýhody: "Wireless not working, some of the fight staff seemed like thry didn't want to be there"
Výhody: "Friendly crew and clean aircraft"
Nevýhody: "Old aircraft compared to other route. No wifi and entertainment system broken"
Výhody: "Very good food. Quite an extensive movie selection. Staff was very pleasant."
Nevýhody: "It takes a bit long to complete all processes"

Like the staff. Food was ok. Entertainment was old and many monitors did not work.

Nevýhody: "Everything was ok and no delays"
Nevýhody: "How you book for me two tickets and you take the money for same day going and retuning"
Výhody: "The crew was okay but seat comfort on the A330 not so good."
Výhody: "The business class was nice and comfortable with a decent price"
Nevýhody: "Flight attendant could smile more."
Výhody: "The plane dream liner"
Výhody: "The flight was on time, the crew was fine"
Nevýhody: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Výhody: "The best trip in everything"
Nevýhody: "Nothing"
Výhody: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Nevýhody: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."
Výhody: "Airplane crew were frendly and helpful."
Nevýhody: "I hope to all aircrafts to think wisely about my opinion. Please let economic passenger go in to reach their seats from back to head, late let the business passengers enter to reach their seats to avoid bags traffic above each passenger seat. Thank you."
Výhody: "The seat was good"
Výhody: "Nice tilt to seats, good food and service"
Nevýhody: "Cabin WAY too hot, poorly controlled small children"
Nevýhody: "Very old planes. Poor cleanliness"
Nevýhody: "The food"
Nevýhody: "3 hours delay !"
Výhody: "On time. Hot food."
Nevýhody: "No water bottles available. Food bland."
Výhody: "The pilot"
Nevýhody: "Everything"
Nevýhody: "Prices should be lowered and more direct flights from EWR airport."
Výhody: "everything was good especially the timing and entertaining it all good."
Nevýhody: "keeping to the time most especially."
Výhody: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Nevýhody: "There is nothing to not like."
Výhody: "Good meals, and plenty of beverages."
Nevýhody: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
Výhody: "Not much."
Nevýhody: "Crew not attentive not trying to give the extra service that you pay so much money for. Food options hopeless. No welcome no introduction. Nondrink on arrival. I could’ve sworn that I was in a budget economy section. Old Shaking plane. Other than a business class seat you get nothing."
Výhody: "The plane was new, roomy and very comfortable. The staff was friendly and helpful. It was a long flight, and most people slept most of the time."
Nevýhody: "It took some effort to find the right check in window for the flight, and it involved a lot of walking around the airport. The selection of movies and tv shows was underwhelming. There was no room to sit in the business lounge."
Výhody: "People"
Nevýhody: "none"
Nevýhody: "I chipped my tooth eating your food and no one could help me except to say sorry"
Výhody: "Comfortable plane, nice crew, movies."
Výhody: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."
Výhody: "We arrived safely."
Nevýhody: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Výhody: "Tha Flight was on time no delay The Crew are friendly in over all I have no problem"
Nevýhody: "We were unable to board. They said it is over booked.my whole trip to Luxor was ruined. Paid money to Luxor tour gone wasted. They rescheduled but trip gone wasted."
Výhody: "Food was okay and it's commendable that the airline offered hotel rooms for passengers with long layover."
Nevýhody: "The plane should be at least clean. Sat close to the window twice and it was dirty with some weird stuff. The seat beat was also dirty."
Výhody: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Výhody: "The dinner food was decent (breakfast was subpar)."
Nevýhody: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Výhody: "Cheap!"
Nevýhody: "The plane, supposed to take off at 6 pm crashed into another plane on the JFK tarmac around 7 pm. An hour later we were deplaned and then were uncoordinatedly brought to a shuttle... took 90 minutes to get transported to a hotel... that didn't have capacity for all... then another hotel... still no capacity for all... so I took an uber to another hotel on my own. It's 1 am before I get to my room and crash (no pun intended). Besides the incompetent organizational response in a crisis: The plane was not cleaned Dry -- no alcohol on board Food was meh. Looooooong 36 hours with Egyptair."
Výhody: "The flight attendants’ hospitality and meal service."
Výhody: "Customer service very very very bad And tickets was too expensive"
Výhody: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Nevýhody: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."
Výhody: "Everything"
Výhody: "Crew was lovely"
Nevýhody: "It was all fine"
Nevýhody: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
Výhody: "Crew were nice, food was good, overall pleasant experience"
Nevýhody: "Boarding was slightly late and so flight was a bit late."
Výhody: "Crew were lovely. Boarding was on time and efficient. The flight was not crowded."
Nevýhody: "Food was fairly ordinary."
Výhody: "so, due to my nervousness and being upset so much so that I wanted to get off the plane, the crew let me sit in business next to a friend and the pilot and crew went to extreme lengths to make me feel safe and unafraid. The pilot answered all my questions and constantly checked that I was ok. Once we took off, despite cloudy rainy snowy skies, this turned out to be the best smoothest flight ever once it departed, and the pilot was probably the best ever I experienced on Egypt Air, and many other airlines actually. Shout out to a fantastic crew stewardess (Olfat Younis) and amazing pilot!! A really great experience"
Nevýhody: "During pre-flight checks the plane had a technical problem that needed fixing just as about to taxi to runway, so had to sit and wait 2 hours for repair which made me extremely nervous and worried"
Výhody: "I had checked in online and went to drop my check in bags at the counter. There was no baggage drop line - only economy and business class. I went to business class and said that I had checked in online and want to drop my bags and they gladly accepted it"
Nevýhody: "Nothing"
Výhody: "The Crew was excellent and accommodating."
Nevýhody: "Long flight ... could not sleep... Not your fault :) I'm very tall so the comfort for me was not as good as it could have been due to limited leg room. Please try to keep us in mind and /or try to get tall folks leg room seats. Thanks.. Happy security was good, but it was a bit slow."
Výhody: "اجراءات التسجيل على الكاونتر سلسه جدا والخدمة ممتازة ونوعية الموظفين تم اختيارهم بعناية"
Nevýhody: "الاجراءات بطيئة جدا جدا في منطقة الجوازات .. والامر الاخر لا يوجد لوحات ارشادية الى منطقة الصالات الخاصة .. الامر الثالث نوعية الاكل والاثاث الموجود في صالة درجة رجال الاعمال سيئة جدا"
Výhody: "Everything about the Egypt Air flight from Munich to Cairo was great including outstanding service by the crew."
Výhody: "Arrived in time Cabine crew support Good service Arrival of baggage let us to leave Cairo airport early Very safe trip"
Nevýhody: "Tack off was late Hand bagged (cabin baggage ) must be treated early at boarding counter not on board"
Výhody: "The hotel layover service they provided for free since I was flying more than 6 hours from the time I landed. (Not sure if that was the airline or airport.) They were very prompt about providing my vegetarian meal prior to meal service."
Nevýhody: "The food was mediocre and the TV screens were terrible quality and it made the movies appear to be from the 1950's. The plane felt old and dirty."
Výhody: "Nothing"
Nevýhody: "The flight was booked with a stolen credit card and some how the passengers were not arrested!"
Výhody: "crew was amazing"
Nevýhody: "no traveller pack, toothpaste, etc. seats too tight."
Výhody: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Nevýhody: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
Výhody: "The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out."
Nevýhody: "Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with."
Výhody: "in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping"
Nevýhody: "in the MNL-AUH leg, the touchscreen entertainment system didn’t always work"
Výhody: "Luxury and spacious toilets"
Nevýhody: "Amount of food was not enough from Hong Kong to Abu Dhabi."
Nevýhody: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."
Výhody: "Overall service"
Nevýhody: "I had to check in my cabin bag"
Výhody: "Breakfast was slightly better than dinner choice"
Nevýhody: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"
Výhody: "I like it"
Výhody: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Nevýhody: "Nothing everything was excellent"
Nevýhody: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
Nevýhody: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."
Nevýhody: "My family was unable to get seats together."
Výhody: "I couldn't catch this flight because the previous connecting flight was canceled."
Výhody: "Didn’t have much choice for vegetarians.. food was not good atol"
Výhody: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Nevýhody: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."
Výhody: "The air staff were so good!!! So friendly and so attentive!!"
Nevýhody: "Nil"
Výhody: "wheelchair service was very prompt"
Nevýhody: "none"
Výhody: "MUTTON WAS EXCELLENT"
Nevýhody: "SAME MOVIES BOTH FLIGHTS"
Nevýhody: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"
Výhody: "The staff was outstanding... The plane was adequate... The food was just barely okay. I was somewhat disappointed having read trip advisory and kayak recommendations on airlines prior to leaving."
Nevýhody: "Flew over on Royal Jordanian Airlines. The plane was like new the food was fantastic and the staff was as well. On at the home the staff was outstanding but the rest was just okay. The return trip was not as good as the Royal Jordanian experience.."
Výhody: "crew"
Nevýhody: "bed"
Nevýhody: "Was not allowed to board flight, had to purchase a second d ticket, told no seats available until Sept 17 which was a lie, after an additional charge of $750.10. Could not reach customer service. Ended up buying a ticket with another airline. Would like some reimbursement in this."
Výhody: "I like service in cabines"
Nevýhody: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Výhody: "Every thing is perfect"
Nevýhody: "nothing"
Nevýhody: "Again very. Very badly treated by etihad people"
Výhody: "Nothing"
Nevýhody: "Staff is rude. No efforts to make the customer feel comfortable. Just get the money and disown attitude."
Nevýhody: "Food no drinks only soft drinks were served"
Nevýhody: "Food presentation"
Výhody: "Staff was great. Food was good, not great, but better than every other airline."
Nevýhody: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
Výhody: "Everything"
Nevýhody: "I couldn't sleep on the plane."
Výhody: "Professional staff, super helpful and accommodating, great with kids. Food is great if you like Mediterranean. Movies, TV, video games, music all free. Neck pillows for everyone on trans-Atlantic flights."
Nevýhody: "New policy (thanks TSA) that prohibits laptops in the cabin. Have to check them and risk getting smashed."
Výhody: "Everything was good."
Nevýhody: "Flight got delayed without notice"
Výhody: "The price"
Nevýhody: "Everyone kept saying, sorry for the delay, sorry for this,etc."
Výhody: "Service provided Plane was very clean and neat Very few people on the plane Arrival on time"
Výhody: "crew was helpful!"
Nevýhody: "Etihad has limited in flight movies compared to emirates"
Nevýhody: "- aircraft was small - food plan for vegetarian limited and no fish option - no aerobridge in abu dhabi"
Nevýhody: "Too uncomfortable seats as well as cleanliness and food can be improved with quantity and quality. Seats at the end of the plane always falls short of choice of food."
Nevýhody: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."
Nevýhody: "One of my luggage pieces was lost, and not found for 3 days. Filling out forms for the lost luggage took several hours."
Nevýhody: "I was assigned a middle seat next to a obese person. It was very unpleasant 13 hours, and the airlines could have moved one of us."
Nevýhody: "The flight is a 777 or 787. This is the flight has cramped up legroom in economy. It's a 17 hour flight and the aircraft is not comfortable at all in economy. The food is a hot or a miss. They have 3 items on the menu but chances are by the time they get to you they run out of the non veg options and you are stuck eating dal and pulav. Flight attendants on the flight were okay, not super helpful if you are traveling in economy"
Výhody: "Flight was on time and even landed to JFK an hour early. Flight was not full. Hence, enjoyed free vacant seats to lay down. Landing was nice and smooth"
Nevýhody: "Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. USB port was not working to charge my smart phone."
Nevýhody: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."
Výhody: "Chair was comfy"
Nevýhody: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Nevýhody: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"
Výhody: "Schedule"
Nevýhody: "The ground crew in SFO. Not friendly. Need lessons on customer service."
Výhody: "Same as above. For vegetarians food is not as comfort as other things"
Nevýhody: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."
Výhody: "Nothing"
Nevýhody: "They did not serve alcohol or non-veg. Plane was really small. I had to wait for a wheel chair for an hour."

Very happy good flight ✈️ excellent

It was not communicated in advance by the airline, but we needed a PCR test before boarding.

Výhody: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nevýhody: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."
Výhody: "Comfortable, on time, smooth boarding"
Výhody: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Nevýhody: "They should finally replace old ATR-72."
Výhody: "Nothing, pretty much"
Nevýhody: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Výhody: "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Nevýhody: "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."
Nevýhody: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."
Nevýhody: "This flight is apparently consistently late"
Výhody: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Nevýhody: "The selection of movies . Very poor . What entertainment?"
Nevýhody: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Výhody: "Crew is fantastik,Dana is the best"
Nevýhody: "Food"
Nevýhody: "they charged me for baggage when it was supposed to be included"
Výhody: "Comfy and clean"
Výhody: "I didn't get to my AirSerbia flight."
Nevýhody: "I didn't get to my AirSerbia flight."
Výhody: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Nevýhody: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."
Výhody: "On time flights both directions"
Nevýhody: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Výhody: "Quick and short flight. Plane was clean and comfortable"
Nevýhody: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."
Výhody: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Nevýhody: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"
Nevýhody: "Flight was late and caused loss of connection flight to Amsterdam"
Výhody: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Nevýhody: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"
Výhody: "New plains, great crew, on time. Quick check in, great price."
Nevýhody: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."
Nevýhody: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."
Výhody: "No complaints"
Nevýhody: "Everything was OK"
Výhody: "I like it was fun"
Nevýhody: "I liked everything"
Výhody: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Nevýhody: "Everything"
Nevýhody: "No entertainment No food for vegetarians"
Nevýhody: "Not possible for online check-in"
Nevýhody: "Not possible for online check-in"
Výhody: "Quick flight"
Nevýhody: "Time it took to board and leave"
Nevýhody: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Nevýhody: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Nevýhody: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Nevýhody: "Very very bad landing in split and i didn't find my luggage Mina"
Výhody: "Great. ON TIME!"
Výhody: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nevýhody: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."
Výhody: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Nevýhody: "Nothing."
Výhody: "The staff was great"
Nevýhody: "The movies are outdated"
Výhody: "crew was great , very friendly"
Nevýhody: "tv sound didn't work"
Výhody: "Nothing."
Nevýhody: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."
Výhody: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Nevýhody: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."
Výhody: "The food was good as always, the crew is nice."
Nevýhody: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Výhody: "."
Nevýhody: "."
Výhody: "Food was very tasty. Staff was responsive and helpful."
Nevýhody: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."
Nevýhody: "It took 1:40min to go through the boarding process (drop luggage, get boarding pass). The actual flight is 1:20min. Total incompetence and lack of speed. This is how they worked it...They try to board multiple flights off the same counters. You stand in line for 1 hour and no movement happens- literally!?Then, since the next flight is about to be delayed - they announce for you to stampede forward, to make your flight. Then the process actually begins and 20min later and some bureaucracy on extra luggage you get your pass. Then you run through passport control and security, exhausted and frustrated (as was everyone else). Etihad should instruct Serbian Airlines in which they invested, how a plane (s) are to be boarded. After all it's over 100 years since the first commercial flight took place, its not that much of a mystery any more:)"
Nevýhody: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Výhody: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."
Výhody: "Everything"
Výhody: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Nevýhody: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Výhody: "Flight crew are nice, reasonable service during flight"
Nevýhody: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

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