Najděte levné lety do Ruska

Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."

Výhody: "The crew was very nice."
Nevýhody: "The seats had such little cushion that it made the flight extremely uncomfortable."

Výhody: "fresh baked bread!"
Nevýhody: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Nevýhody: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Výhody: "Crew is great."
Nevýhody: "The airline lost my luggage ."

Výhody: "Everything!!"

Výhody: "Everything aside from the food and cabin atmosphere."
Nevýhody: "Food and cabin atmosphere. The cabin felt very stuffy and warm."

Výhody: "Outstanding service by the crew."
Nevýhody: "Seats in economy area little cramped"

Výhody: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Nevýhody: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."

Nevýhody: "One hour delay. Last minute change of seats."

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "On time. Friendly employees. No issues at all."

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Great service & lots of room to sleep"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Flight is conformable.. Crew was fine."
Nevýhody: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Výhody: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Nevýhody: "Boarding was later than initially said and I did not know why"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Nevýhody: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Výhody: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Nevýhody: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Výhody: "I was concerned the connections would be too tight but it worked out great!"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "The flight was good. The flight attendants appeared to be a little cold and hard. The check in process was not so good. Seat selection was not smooth."
Nevýhody: "I didn't have any major malfunctions"

Nevýhody: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Nevýhody: "Customer services fly attendece great services"

Výhody: "Best airline I have ever flown"
Nevýhody: "N/A"

Nevýhody: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Nevýhody: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Nevýhody: "see above"

Nevýhody: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Výhody: "The crew was excellent."
Nevýhody: "The seats are too close to each other. \"

Nevýhody: "Boarding was awful. It was not claear where the line is for the business class and for the econom class."

Nevýhody: "There was adely because of bad wether. It made us miss the conection but none talked to us and explained what is going on."

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Nevýhody: "Even though I ordered in plenty of time, I was not on their list. I went hungry."

Výhody: "Very helpful and experienced crew, really good service! Thank you!"

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Food was not edible. Everything else was good."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Crew amazing"
Nevýhody: "No entertainment."

Výhody: "Great service as always"

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "Again, nice staff. Clean plane. The flight was on time."
Nevýhody: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."

Výhody: "service on luthansa was delightful"

Nevýhody: "Waiting to board, outside in the rain while people shuffle slowly onboard and the crew does nothing to speed things up"

Výhody: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Nevýhody: "The waiting area was a bit spartan, but quite acceptable."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Friendly crew"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "Spent to much on the bus, bus was crowd. 2 hours delay. Without clear information of the reason."

Nevýhody: "I requested Kosher meal and first time did not get it. I was shocked when I was told that Lufthansa does not serve it on this flight. I am planning to write about it Lufthansa CEO. The airplane was old, one restroom did not function and it was closed. So, the economy class was served by only one restroom for the entire flight which led to long waiting line and discomfort for many passengers."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "I appreciate that Lufthansa sends updates about the flights and gate changes before every flight. The crew was excellent."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

Výhody: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Nevýhody: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Výhody: "Friendly crew"
Nevýhody: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Výhody: "The plane was comparatively clean"
Nevýhody: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Výhody: "Leg room was good. I am 6ft 2in"
Nevýhody: "Seat bottom could have been better. I have a honey bottom"

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Nevýhody: "Terrible food and service"

Výhody: "New dream-liner from Wew to ORD"
Nevýhody: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Výhody: "Clean aircraft, polite crew."
Nevýhody: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Nevýhody: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Nevýhody: "Seat !!"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Nevýhody: "I wish there was an option of a sandwich vice sweet or pretzels."

Nevýhody: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Výhody: "Medical help"

Nevýhody: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Nevýhody: "Caótica boarding Uncomfortable seats did not recline"

Výhody: "continium of previous service provided"

Výhody: "The stewardess is very polite and accommodating n"
Nevýhody: "Nothing"

Výhody: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."

Výhody: "Timing flight people working very nice and hospitality"
Nevýhody: "Na"

Nevýhody: "Long delay."

Nevýhody: "Delay"

Výhody: "Life is beautiful"
Nevýhody: "My fellow passenger fended off my sexual advances like a pro"

Výhody: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Nevýhody: "Reschedulle of my journey to next day, everything tat followed"

Výhody: "It was fine"

Nevýhody: "Hot meal was awful"

Výhody: "Flight was good and everything worked out perfectly."

Výhody: "Ground crew was very kind"
Nevýhody: "My ordered vegetarian meal was missing on the way back :("

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Nevýhody: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Výhody: "Excellent service."
Nevýhody: "Somewhat expensive for Vienna - Brussels one way route."

Výhody: "Comfort was good because I had a whole bench to myself!"

Výhody: "I loved the music while boarding the plane. All staff members were very nice."

Nevýhody: "The flight was delayed but due to efforts of the pilot we were on time!"

Výhody: "staff realy nice enough room for legs good food"

Nevýhody: "Nothing to dislike"

Výhody: "The aircraft was very clean. Very friendly crew."

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Nevýhody: "Unprofessional very, very!"

Výhody: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Nevýhody: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Výhody: "The food was excellent and the business class layout was perfect."
Nevýhody: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Výhody: "Staff are pleasant and competent."

Výhody: "The crew were friendly and fine. No problem with boarding etc"
Nevýhody: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Výhody: "Attentive flight attendants"

Výhody: "The flight was smooth and the staff was great."
Nevýhody: "Nothing."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "Crew was great, on time flight, clean plane."
Nevýhody: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Výhody: "Great atmosphere, crew was excellent!"
Nevýhody: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Nevýhody: "When its rain we shouldn’t walk to the air plain"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Nevýhody: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Nevýhody: "Everything was OK"

Výhody: "economy plus seats were nice, great movie selection, especially international movies"
Nevýhody: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Výhody: "very nice crew"
Nevýhody: "my baggage was lost"

Výhody: "Reclinable seats."
Nevýhody: "The food!! The lights could be dimmed as it was a night flight."

Výhody: "The crew was amazing, flight on schedule and good entertainment."
Nevýhody: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Výhody: "Great plane and staff"
Nevýhody: "Delayed"

Výhody: "No delay and nice staff"

Výhody: "The entertainment was amazing"
Nevýhody: "The seats were a bit hard"

Výhody: "Good beverage service."
Nevýhody: "Over an hour delayj for departure."

Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"

Výhody: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nevýhody: "Pay attention to passengers."

Výhody: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nevýhody: "The earphones could have worked!"

Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"

Nevýhody: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Overall booking and airport was ok. Food was also actually quite good."
Nevýhody: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"

Výhody: "Crew was awesome"
Nevýhody: "."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "I slept pretty much the whole time"

Výhody: "The entertainment options were good."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Nevýhody: "Boarding was confusing and disorganized"

Nevýhody: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Výhody: "Fabulous trip with friendly, helpful staff"
Nevýhody: "Nothing"

Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."

Výhody: "Booked extra room seat which gave me good room for seating"

Výhody: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Výhody: "Comfortable seats. Warm plane with happy staff."
Nevýhody: "Maybe a second sandwich option for food, not everyone likes cheese."

Výhody: "In flight food was enjoyable"

Výhody: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Nevýhody: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Nevýhody: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Nevýhody: "old plane, tight and uncomfortable"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Výhody: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Výhody: "quick boarding, responsive Airline stewardess, very polite."
Nevýhody: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Výhody: "Excellent service, excellent food."

Výhody: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed that the flight didn't have wifi / USB):"

Výhody: "The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases"

Nevýhody: "The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!"

Nevýhody: "The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours."

Výhody: "Clean plane"
Nevýhody: "To have entertainment. Choice in food."

Výhody: "-"
Nevýhody: "Old fashioned jet with no screen or wifi"

Výhody: "Crew was helpful and friendly."
Nevýhody: "Cleanness has to be better. Toilets were old and dirty and smelly. Also cleaning crew did not clean the trash before us as I found trash in the pockets of the seat. Overall I could feel that the plane was too old and dirty. Also they can change the food quality. Too poor."

Výhody: "Good airline and good service"

Výhody: "Nothing, we were two hours delayed and my baggage was lost."
Nevýhody: "2 hour delay and lost baggage"

Výhody: "Вежливый персонал, комфортный самолёт, много места и очень нравится, что на таком коротком перелёте предполагается чай/кофе с бутербродом или другой сытной закуской"
Nevýhody: "Все отлично"

Výhody: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Nevýhody: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Výhody: "Great experience all sround. Traveling with kids"

Výhody: "I get a stomack seek"

Výhody: "Hospitable easy beautiful attendants great varieriy of movies and generous meals"
Nevýhody: "N/A"

Výhody: "The food was very good, very filling. They offered frequent drink service."
Nevýhody: "Aeroflot is NEVER on time."

Výhody: "The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!"
Nevýhody: "A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda."

Výhody: "Great crew on board."
Nevýhody: "Rude staff in Sheremetjevo Airport. Missed my flight."

Výhody: "Everything"
Nevýhody: "N/A"

Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Výhody: "Comfortable plane Airbus 230. Very good service. Attentive attendants. Pilots were great."

Výhody: "Legroom"
Nevýhody: "Sandwich was unappealing"

Nevýhody: "My bag lost again"

Výhody: "Normally take the same flight path once every few years. Always look forward to the excellent food and pleasantness of the flight crew."

Nevýhody: "It was not on time."

Výhody: "servoce was awesome seaysbwere great proce.was.great"

Výhody: "Fast boarding, friendly crew, clean plane, overall good"
Nevýhody: "Boarded rear of plane, landed late due to head winds"

Výhody: "Seats were comfortable. Decent room"

Nevýhody: "How do they compensate me? It is so dense. no place for legs. impossible to take your trolley in the cross with accidents with the seats lines."

Výhody: "Easy and fast boarding. Food served for a very short flight. Nice crew."

Výhody: "The flight services were good, on time, and efficient!"

Výhody: "Мне понравилось все- и обслуживание, и взлет-посадка, и даже выбор аудиокниг и фильмов. Спасибо большое!"

Výhody: "Good crew, good airplane"
Nevýhody: "Nothing"

Výhody: "Always on time"

Výhody: "Was pleasantly surprised by the comfort aboard and friendliness of staff. While the headphones provided were not great, I used my own and greatly enjoyed the inflight entertainment system. The food and drink selection were good, and we were fed quite a bit throughout the 8 hour flight. Staff was extremely attentive and very friendly."
Nevýhody: "The boarding process loudspeaker @JFK Terminal 1 was completely inaudible. There was a long line of all the passengers for a long time, instead of announcing and boarding by zone. There was no air option on the flight, and with it being extremely full, it was very hot on board."

Výhody: "The seat and ample legroom"
Nevýhody: "The food was not to my taste. On ths flight, no wine or alcoholic bewerages were available."

Výhody: "There were some issues at the airport as they took us by bus in the middle of nowhere, we've waited more than 30 min in the freezing bus and then we've returned to the airport . Overall we were still at the airport two hours after the planned departure time without any explanation…sad."

Nevýhody: "In the airport They didn't see the tickets so I had to buy newtons..."

Výhody: "Every attendant was very kind and willing to help with my lack of Russian language skills"

Výhody: "Crew members were very nice and friendly. Our first meal was excellent but our second meal was ok."
Nevýhody: "Boarding time was delayed and took a long time to board."

Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."

Nevýhody: "Flight departed late, unclear why."

Výhody: "Food and friendliness"

Výhody: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Nevýhody: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."

Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"

Nevýhody: "I think I cannot think even one thing that I like about Aeroflot. Staff behavior was very very rude and unprofessional - didn't know how to talk to customers. In flight food special meal Asian vegetarian was the worst food I had. Air hostess were very rude and unprofessional, brought me non veg meals instead despite of special requests. Both of my flights were delayed which made me miss my connections delaying my trip by 1 day and missing my other connections which made me incur a loss of more than $200. The remuneration I was given for meals was enough for just 2 chocolates a meal."

Nevýhody: "I've asked for lactose-free food. How hard can it be ?"

Výhody: "suprised new planes greatt stafff"

Výhody: "best service"

Výhody: "no problems during flight )"
Nevýhody: "somewhat messy boarding zone in the airport: two planes were planned to board from one counter at the same time, so that corner of the airport was little overcrowded"

Výhody: "Same problem"

Výhody: "We changed gates several times and waited in the Tarmac for hour before we took off. Arrival time was originally 2:30 and landed at 6:00 pm"