Very effective and friendly staff (both onboard and on land), good food and very clean environment.
my flight was pretty good specially food
Výhody: "crew responding to the request, supportive"
Nevýhody: "food was just ok, not excellent. movie selection was not really top notch, just so-so..."
Nevýhody: "Only one person in the three row and that was really great flight"
Výhody: "Good food and excellent service"
Nevýhody: "Noisy plane made the entertainment inaudible"
Výhody: "The time of the plane itself was nice and the ride was quick"
Nevýhody: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Výhody: "The flight was on schedule, departure and arrival."
Nevýhody: "The seats were very narrow."
Výhody: "Crew was very friendly. Food was good. Seat wasn’t bad."
Nevýhody: "Price should be a little less, comparable to that of Qatar Airways."
Nevýhody: "Flight delayed 6 hrs due to operational issues on the Emirates side"
Výhody: "flight was very empty, so crew very accommodating. boarding simple with so few"
Výhody: "Everything was excellent."
Výhody: "Ontine departure and arrival"
Nevýhody: "Airport Staff behaviour in Pakistan"
Výhody: "We flew business class from Dubai to D.C., and the VERY long trip was made so much more endurable with all the amenities offered. For example: - fully reclining seats with mattresses that enable sleep - attentive, thoughtful service - a lounge in which to get a drink or snacks, relax, talk with people - good food and drink - a personal bar at your seat with water and soft drinks We've also flown Emirates in tourist class, and it, too, is far superior to most other airlines. There's more seat room, more leg room, good service, clean bathrooms, and decent food and drink."
Nevýhody: "no negatives"
Výhody: "Business class setup Bar Staff"
Nevýhody: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Výhody: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Nevýhody: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Výhody: "Good selection of food"
Nevýhody: "Having to listen to everything in both English and Arabic"
Výhody: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Nevýhody: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Výhody: "The crew & the ground personnel! Very polite, helpful & efficient!"
Nevýhody: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Výhody: "I like food and spacious seats, make journey comfort"
Nevýhody: "TV movies were outdated,"
Nevýhody: "Boarding announcements weren’t clear and boarding was not separated by zone."
Výhody: "Food was good"
Nevýhody: "Crew was not so great"
Nevýhody: "Hard sandwhich"
Výhody: "Emirates is an airline that knows how to pay attention to the details. Amazing airline."
Nevýhody: "The ground few in Phuket - specifically the check-in desk did not uphold the standards of Emirates. I felt like I was too much of a bother for them."
Výhody: "Love the idea of informing every leg of my flight. Thanks"
Výhody: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Nevýhody: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"
Výhody: "The inflight movie selection and entertainment was very good."
Nevýhody: "The food was a bit disappointing."
Nevýhody: "It was delayed for 50 mins"
Výhody: "The crew make Emirates great.....but the tools they have make the job easy."
Nevýhody: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"
Výhody: "So roomy on the a380 Vegetarian food great"
Nevýhody: "Flight got delayed and had to stay in Dubai over night. I was provided with the hotel voucher when I enquiried about the delay but the staff did not give me enough information how to get to the hotel. He seems so caught up with other stuff. I was standing there clueless. The sceen on entertainment unit was too dark and the buttons were not working properly on the screen."
Výhody: "Nice flight"
Výhody: "Entertainment system was good"
Nevýhody: "On an 18 hour flight I was offered 1/3 of a cup of water or liquid about 3-4 times. They even rationed ice cubes. I had to ring the assistance bell any every 1-2 hours in order to stay hydrated the meals Consisted of a reheated TV dinner and 5 plastic wrapped versions of bread or processeed foods (bread sticks, cracked, cheese stick) normal you just overlook this stuff but when it's 18 hour flight you need actual food and water or else you'll risk dehydration."
Výhody: "Price on my ticket was great and comfort was good"
Nevýhody: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Nevýhody: "Front legs little short"
Nevýhody: "There was a long bus journey at the airport in Dubai for a flight from Dubai to Lahore. All passengers including myself were very surprised. When the bus stopped neat the air craft for boading, ground staff were seen collecing heavy hand carry luggage from the passengers for putting them in a separate compartment for taking as a cargo, which caused another delay in boading. Old air craft on this route should be replanced. Before boading from Dubai to Lahore, I checked my flight status several times on flight information screen but my flight was not shown on it. Later, I checked on hand touch screen and came to know that gate was B2."
Nevýhody: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."
Nevýhody: "Disorganized boarding process. Old plane. Bad inflight system with old fashioned screens with poor visibility."
Výhody: "Nice service"
Nevýhody: "India to dubai had poor Intertainment system"
Výhody: "Good choice of international movies in entertainment"
Nevýhody: "Quality of meals can be improved"
Výhody: "Although the printed menus are a classy touch, I feel like they are an enormous waste- completely unnecessary. At the very least they should be recycled."
Nevýhody: "Cabin service was very slow. We were an hour and a half into each flight before we were offered a drink. No additional drinks were offered with the meal. There were no further services offered after the tea and coffee service... 3 full hours before we landed! Also, the economy class seats are extremely cramped. When the person in front of me leaned their seat back, I couldn't eat my mael comfortably and the TV screen was 12 inches away from my face."
Nevýhody: "Flying east from Brazil by Emirates to join my friend in Dubai and then not allowed on the aircraft because I missed the gate by 5 mins. The next flight was two days later!!!"
Boarding in Lahore is slow
Inaccurate flight time, need to improve customer service. It’s better for them to spend money on hiring professional staff instead of spending money on expensive ads.
Výhody: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Nevýhody: "Seats be little spacious"
Výhody: "The seating was very uncomfortable and cramped I"
Nevýhody: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Výhody: "Very pleasant and comfortable flight."
Výhody: "Crew was amazing"
Výhody: "Clean, modern planes, on time, good service amd team."
Nevýhody: "If they bump me up to First or Business class.... :p"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "The seat was ok and the food was good."
Nevýhody: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."
Výhody: "Great service & very comfortable lie flat business class seat for this red eye flight."
Výhody: "The Crew were excellent, friendly, professional and attentative."
Nevýhody: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Výhody: "Seat where comfortable and thank needed more leg space"
Nevýhody: "Good was poor bcz going and back was same menu of choice of food."
Výhody: "The crews are very friendly and seats are very comfortable"
Nevýhody: "There nothing could have been better cause everything is perfect"
Výhody: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Nevýhody: "more leg room and headphones that worked."
Nevýhody: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"
Nevýhody: "We requested the wheelchair but it wasn’t provided"
Výhody: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Nevýhody: "No complaints."
Výhody: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Nevýhody: "Cleanliness of cabin. Aminity kit is outrageous."
Výhody: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Nevýhody: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Výhody: "The staff wad nice"
Nevýhody: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Nevýhody: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Nevýhody: "Lack of crowd control at the gate during boarding. Ihad to"
Výhody: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Výhody: "5 star service"
Nevýhody: "no wifi"
Výhody: "Excellent crew and plane. Not very crowded."
Výhody: "Seat was comfortable entertainment was nice food was excellent"
Výhody: "Love the service, love the crew!"
Nevýhody: "There's not food which was on menu I did not eat"
Výhody: "Always fun flying with them."
Nevýhody: "Nothing disposable about the airline but booling process gave me a headace"
Nevýhody: "Out dated inflight entertainment system"
Výhody: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Nevýhody: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Výhody: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Nevýhody: "Meals could have been better. The good didn't compare to business class on other airlines."
Výhody: "The in flight entertainment was good"
Nevýhody: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Nevýhody: "Seats were not very comfortable for economy class for a journey as long as these ."
Výhody: "Great on board bar"
Výhody: "Food was better than average, blankets were soft and seats were comfortable. Good flight."
Výhody: "Crew professionalism"
Nevýhody: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Výhody: "Everything is good"
Nevýhody: "Everything fine"
Nevýhody: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Výhody: "The seating, crew members, and entertainment was really good."
Nevýhody: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Výhody: "One of the best flights in the past 5 years! 5 gold star service!"
Nevýhody: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Nevýhody: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"
Nevýhody: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Výhody: "Amicable staff"
Nevýhody: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."
Výhody: "Once I made it to my seat, easily slipped back into a meditative trance."
Nevýhody: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."
Great food, best in the business
seating arrangements in business class could be improved. food was the best with best service
Výhody: "The crew was good and the seat allocation and comfort was excellent."
Nevýhody: "Food was below average. This needs to be improved otherwise it is not worth it."
Výhody: "No sops followed"
Nevýhody: "Food is really bad and they never even bother checking with any one same burger which is cold dry"
Nevýhody: "Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA"
Nevýhody: "Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500"
Výhody: "My sleep"
Nevýhody: "Them good"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Staff was not helpful at all."
Výhody: "10hour flight tine"
Nevýhody: "Poor coordination during boarding No snacks offered."
Výhody: "Very smooth, staffs were nice, meals were good but the bathroom was filthy."
Výhody: "Food and crew from SFO to Istanbul were the best. I couldn’t have asked for better. However , arriving in Istanbul the service severely deteriorated. Had to wait a long time for a wheelchair and then was just dropped off at the gate. When I asked for assistance down the jetway I was told “it’s just a short walk”. All of the business class people gathered in a group and charged when the door opened. I was afraid but walked down"
Nevýhody: "No assistance at Istanbul airport turned my opinion of Turkish airlines. The is not my first bad experience at Istanbul with wheelchair service but thought it would be better since I flew business class this time. Movies are old and need to be updated"
Výhody: "Everything good"
Výhody: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Nevýhody: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."
Výhody: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Nevýhody: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."
Nevýhody: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Výhody: "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
Nevýhody: "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."
Výhody: "Low engine noise and vibrations. Temperatures were comfortable"
Nevýhody: "long boarding"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "More leg room at my seat and crew was great"
Výhody: "Entertainment System, Food"
Nevýhody: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Every thing was great needed ice water was all thanks"
Nevýhody: "Great thanks"
Výhody: "The entertainment specially the Turkish airline safety part"
Nevýhody: "for short trip no need for mugabelat before food"
Výhody: "Half of the plane was empty so most passengers were sleeping"
Nevýhody: "customer service at,istanbul airport was terrible no help nobody knows English at international airport. all they have to speak is Turkce all the way from Istanbul to Atlanta they serve Pasta. very rode is this the standard of good airline?"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Nothing important"
Výhody: "Flight delayed so was my luggage for more than a week."
Výhody: "food was good."
Nevýhody: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Staff was good"
Nevýhody: "Delayed baggage on first flight for 1 day Delay in next flight and missed the connection"
Nevýhody: "Took 4 hours to get to hotel in Istanbul with my old father, as no one helped or guided. Trying to get money back for the visa but no luck yet."
Výhody: "I liked food and service"
Výhody: "My flight was from Pakistan to new York. Pak to Istanbul was the worst experience. The bassinet seat was on my legs and my daughter was laying inclined. They increase the number of seat which impact uncomfortable leg stretch. But same airline will offer the wonderful plane from Istanbul to new York JFK. You know why???????? Because it's USA :D"
Nevýhody: "Provide same planes and flight comfort for third world countries like pak or india etc. Human being also live there."
Výhody: "new aircrafts, easy boarding ontime departure and arrival"
Nevýhody: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"
Výhody: "The fact it took me where I wanted to go"
Nevýhody: "Food sucked barely ateable, entertainemnt was such an old school. There were hardly any new movies plus they had one two international movies n the rest was from 90s."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "food and service par excellent,no glitches and apologizes,will fly again if promotional rate comes in"
Výhody: "Very helpful staff"
Nevýhody: "Entertainment system"
Výhody: "Down to earth staff Great food Helpful staff"
Nevýhody: "Entertainment system"
Check in at the Heathrow BA could have been more organised. At G check in BA had 8 open for World & Europe with a steady flow of about 15 in line where as regular check in was 9 open. I counted 9 rows 50, that 450. I spoke to a BA person that they could have changed the ratio of checking to reflect the amount. All in all with Covid it worked out ok even though plane was 50 min late. Glenn
Nevýhody: "No luggage and you had 4 hours! And 20 min late. Not good"
Nevýhody: "Timing is good"
Výhody: "crew were good, food was ok in premium economy."
Nevýhody: "being in club class or first class"
Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."
Výhody: "crew were perfect"
Nevýhody: "nothing .it was a very full flight .crew were impeccable - calm courteous and attentive."
Nevýhody: "Late getting off."
Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"
Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Nevýhody: "I didnt like the fact that we had to pay for a cup of tea. Surely that should be complimentary."
Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"
Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"
Nevýhody: "Have to pay for everything even soda and snacks"
Nevýhody: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Nevýhody: "We where delayed for just over an hour"
Výhody: "Good food great service"
Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Výhody: "Quick flight, good service."
Nevýhody: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Nevýhody: "Bumped from flight although booked months in advance. Completely screwed up connecting flight as a result. Polite but inflexible."
Nevýhody: "No free food even though international flight. Plane delayed on Tarmac. Luggage was left in London and did not make it to Prague until next day."
Výhody: "crew was great, seats not comfy, nothing for food"
Nevýhody: "flight was delayed, seats not comfy, nothing for food"
Nevýhody: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Nevýhody: "Missed planned event"
Výhody: "The crew was outstanding."
Výhody: "BA crew was much better this flight"
Nevýhody: "Crew attitudes"
Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."
Výhody: "I made it finally to Prague."
Nevýhody: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"
Nevýhody: "I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language"
Nevýhody: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Výhody: "Easy flight"
Nevýhody: "No food or even water was available without paying"
Výhody: "New plane"
Nevýhody: "THEY CHARGE FOR ALL DRINKS APART FROM WATER Tight leg room"
Výhody: "Flight nice, crew pleasant."
Nevýhody: "Now have to pay for water and soda! How low can British Air go. Didn't think they were trying to become Ryan Air!"
Nevýhody: "Everything important was missing. Poor poor."
Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."
Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."
Výhody: "Earlier arrival"
Nevýhody: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Nevýhody: "Hot plane no free drinks or snacks."
Nevýhody: "Delayed as usual"
Výhody: "The crew were extremely friendly and helpful."
Nevýhody: "Considering there were a couple of empty seats I don't see why I had to check my bag."
Výhody: "Flight was delayed because of no AC, but we were put on another plane and the flight was only delayed an hour"
Nevýhody: "Initial boarding. We stood in line for at least 30 - 45 mins to board the plane"
Nevýhody: "Only food options had to be purchased. Not even coffee was offerrrd."
Výhody: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Nevýhody: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"
Výhody: "the crew and pilot were particularly nice and informative"
Nevýhody: "Tight seating was fairly uncomfortable."
Nevýhody: "There was a loose screw on the plane and they did not detect it until the flight was about to take off! We had a delay -- though not too long, this was preventable."
Nevýhody: "BA lounge sucks big deal! Awful food, full of old and sleeping people, felt like a nursing home."
Výhody: "No crying babies."
Nevýhody: "Late, late, late. Then they informed me that they didn't know where my luggage was. What a crummy, long day."
Výhody: "Crew was polite."
Nevýhody: "Flight was delayed. Seats very cramped."
Výhody: "Nothing to like, seats are cramped and worn out."
Nevýhody: "No subtitles or closed captioning on movies or TV programs"
Výhody: "The crew on flight was nice"
Nevýhody: "Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way...."
Nevýhody: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
Nevýhody: "Asked for water 2 x with none ever brought"
Výhody: "The seats were comfortable and spacious"
Výhody: "Crew quiet experienced and courteous."
Nevýhody: "Legroom would good"
Výhody: "Boarding on time"
Nevýhody: "No healthy food options"
Výhody: "That it was a direct flight"
Nevýhody: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Výhody: "Seat were amazing ,plane was clean"
Nevýhody: "Train your staff to be more polite and smiley"
Nevýhody: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"
Nevýhody: "I slept most of flight, boarding was okay."
Výhody: "Seats were superb. Competitive price"
Výhody: "Price was really good"
Nevýhody: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"
Nevýhody: "Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul"
Výhody: "Cheap airfares, direct flights"
Nevýhody: "Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though."
Výhody: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Nevýhody: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."
Výhody: "in flight entertainment"
Nevýhody: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"
Výhody: "in flight entertainment was really good"
Nevýhody: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"
Nevýhody: "Chairs are small"
Výhody: "Got 3 seats so I could sleep"
Nevýhody: "everything ok"
Výhody: "entertainment, good movie choices"
Nevýhody: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Výhody: "New Muscat terminal is lovely. service very attentive and food v. Nice."
Výhody: "Loved all of it. Zero complaints"
Nevýhody: "No comment"
Výhody: "Not much"
Nevýhody: "Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray"
Výhody: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Nevýhody: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
Nevýhody: "All ok"
Výhody: "Ease of transfer and information"
Nevýhody: "No option on dietary requirements"
Nevýhody: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."
Výhody: "On time, Comfortable seats Good food"
Nevýhody: "Rather cold in the cabin"
Výhody: "Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request."
Nevýhody: "Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem."
Výhody: "Oman Business lounges good in Bkk also"
Nevýhody: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Nevýhody: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."
Nevýhody: "Very delayed. Would not put us on a direct flight."
Výhody: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Nevýhody: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"
Nevýhody: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Nevýhody: "Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor."
Výhody: "Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout."
Nevýhody: "Food wasn't great, but can't complain about the meat or veggie option."
Výhody: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Nevýhody: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."
Výhody: "The price was great. Nothing not to like about my experience."
Nevýhody: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."
Výhody: "Crew, on time departure and ahead arriavel"
Nevýhody: "Food was unexpected from Oman air."
Výhody: "Pretty much nothing."
Nevýhody: "This is an international flight which didnt have an in seat entertainment. They didnt announce anything and this is the only airline where they serve the food without even checking if you want or not. It was a mid night flight and i was fast asleep after take off. They woke me up and just threw the food on the table and walked off. Another first of its kind is they serve solid food first and followed by drinks so even if you are thirsty, you have to wait. All juice will be served later. and the most uncomfortable old seats. Probably they use different flights for different sectors and to India, they consider every passenger as just "cattle" class and use the worst flight they have. But no other option. There are few direct flights and this is the only choice. So have to fly with them again unfortunately."
Výhody: "Plane took off an hour late. Confusion among boarding agents at the gate. Old aircraft."
Výhody: "The flight attendants and crew were amazing! The airline was top notch!"
Nevýhody: "When I finally got thru customs I picked up my bag and it was all wet. Something that smelt like vinegar was spilt on it. Also when my friend who I was traveling with picked up her luggage the plastic was ripped off. That must be some rough handling they have because this was a hard plastic suitcase.. They need to treat the cargo a little less rough."
Výhody: "The good thing was that my bags arrived quickly to the baggage carousel."
Nevýhody: "The entertainment console did not work on the flight out."
Nevýhody: "Counter lady behavior"
Nevýhody: "After boarding 3 passengers were made to disembark. This happens for different reasons. But the pilot refused to turn any ventilation. Cost savings? We were left to fan ourselves as the cabin overheated in the hot sun. No civilized airline can showe this sort of disregard for passenger comfort. After being tortured for an hour we finally got off the ground. Sorry, Oman Air, lots of room for improvement. I had a wonderful time in Oman and look forward to returning on Emirates."