Nevýhody: "Food selection"
Výhody: "The atendió"
Nevýhody: "El embarque"
Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Nevýhody: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Výhody: "The crew was amazing"
Výhody: "Entertainment was ok, had holl rodarte options and good variety"
Nevýhody: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"
Výhody: "Left on time, arrived on time, new plan, nice crew"
Nevýhody: "Wi-fi did not work"
Výhody: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Nevýhody: "Travel notifications should mention documentation requirements."
Nevýhody: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Výhody: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."
Nevýhody: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"
Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."
Nevýhody: "Pedí un resumen del vuelo para ver lo que compré y nunca me llegó."
Výhody: "It was a direct flight"
Nevýhody: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."
Výhody: "Very good food and beverage. Good entertaiment, but been long trips there should be a little bit more selections of movies and series."
Nevýhody: "For long flights, on bussiness and first should be more chance to have open fresh beverage (Non Alcoholic) and options of snacks."
Výhody: "The food was nice."
Nevýhody: "There was no water in business class toilets. The staff are not polite."
Nevýhody: "I can’t rate it is it left without us"
Nevýhody: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"
Nevýhody: "The seat very tight"
Nevýhody: "Tiny food. Late one hour."
Výhody: "Food, Entertainment was state of the art for airlines that is, wine and beer available as choices"
Nevýhody: "No so friendly staff but OK, I've noticed other major airlines trying a little harder. but it was OK. It was difficult changing seat assignments and checking in online,"
Nevýhody: "Krew. Comfort srat . Space."
Výhody: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Výhody: "That I arrived"
Nevýhody: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."
Výhody: "Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag"
Nevýhody: "The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged."
Výhody: "The staff was very friendly, polite and attentive"
Nevýhody: "Al llamar a Iberia(horas antes de nuestro vuelo)para informarles que por llegar a Venecia a bordo de un crucero y este no poder entrar a puerto en hora por motivos de la neblina y por esa razon no poder llegar en tiempo nosotros al vuelo,nos dijeron que no podiamos volar con ellos desde el vuelo de Madrid al otro dia a Miami y solo nos ofrecieron otro vuelo para 3 dias despues y con un precio bastante alto,conclusion que siendo una compania tan reconocida poco nos ayudaron, por no decir practicamente en nada,"
Výhody: "short flight, on time"
Nevýhody: "indifferent crew"
Výhody: "Nothing in particular"
Nevýhody: "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"
Nevýhody: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."
Výhody: "Entertainment was nice and the rise was very smooth."
Nevýhody: "Boarding was extremely disorganized and hectic. No lines or sections were created to organize boarding process. Boarding area was crammed with people pushing to board. Seat selections of many passengers (including my boyfriend's and my own) were switched at the last minute right as we were boarding . We had to wait until everyone was seated to negotiate seat changes with fellow passengers in order to sit together. The seat and luggage moves added to the chaos on the plane and delayed the flight by about 45 minutes. food was mediocre, seats uncomfortable. All in all not a good experience. Had boarding been calmer and smoother the rest of the issues wouldn't be as notable as us passengers would have been in a much better mood."
Výhody: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Výhody: "Always great service on Iberia."
Nevýhody: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"
Výhody: "Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth."
Nevýhody: "Passengers moved their seats all the way back without considering people behind them. Very small leg room."
Výhody: "They really know how to treat passengers. We enjoyed flight and the food was great. I haven't eaten so much on a flight in he last 14 years"
Nevýhody: "Staff was not friendly"
Výhody: "Touch screen movies were nice"
Nevýhody: "Forgot to give me dinner then said they ran out of meat dish. Bathrooms dirty and out of toilet paper. Seemed very cramped. Couldn't find call bell to call stewardess. Not happy with Iberia"
Výhody: "The food and the service"
Nevýhody: "The length of the trip"
Výhody: "Flights were on time"
Nevýhody: "Business class service, there were no pre flight drinks served. There was no entertainment."
Výhody: "Comfortable, nice entertainment, very nice pilot"
Nevýhody: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"
Výhody: "It was on time. It was efficient."
Nevýhody: "Should offer at least water."
Výhody: "The crew was great."
Nevýhody: "Very unpleasant seating. For some reason, the armrests do not raise all the way, making it impossible to get comfortable and cuddle with your spouse."
Nevýhody: "Too little time to connect with another flight at Heathrow. Missed my connecting flight. Why is there an additional security checkpoint at Heathrow when you've already been thru security at another airport? Poor design for international arrivals."
Výhody: "The dood was decent (rice and chicken instead of a sandwich). Entertaiment was great, we had more than 20movies to choose from."
Nevýhody: "The only bad thing was the weather. Ee ended up arriving 1hr later due to heavy rain, but then at the airport you could hear Iberia employees calling passengers with connections to speed up their process."
Výhody: "Got to my destination safe and sound"
Nevýhody: "Staff has bad attitude. Food was cold. Entertainment was awful."
Výhody: "Promptness of flight. Comfortable seating. Excellent food and service."
Nevýhody: "Personal entertainment unit did not work, making for a very long flight."
Výhody: "It got me where I wanted to go."
Nevýhody: "15 minutes late arriving which made connection tight. Very little legroom."
Výhody: "Food was good Flight was on time Attendants were very nice"
Nevýhody: "Boarding was extremely disorganized with people not in line. Food service was very slow."
Nevýhody: "Leg room too small."
Nevýhody: "Smelled badly of fuel"
Výhody: "The inflight crew was very nice"
Nevýhody: "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"
Nevýhody: "This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money."
Nevýhody: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "Offering water to passengers. Vueling intends to charge even for water!!!!!????? Outrageous"
Nevýhody: "Se podría mejorar el tiempo de desembarque"
Výhody: "The crew was fast, but grumpy."
Nevýhody: "Vueling delays flights."
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Nevýhody: "I missed the rental car"
Výhody: "It was easy. Very cheap. On time."
Nevýhody: "Seats are not great. But you get what you pay for."
Nevýhody: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."
Nevýhody: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Nevýhody: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Nevýhody: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Výhody: "Randomly given exit row seating."
Nevýhody: "First at the airport they tell us we have to check our carry ons when we had already flown three flights with them with those same bags as carry ons, then they criticize us for having heavy bags, which they never would have known if we had been allowed to carry them on. Their back up reason for needing to check bags was the flight was overbooked and there would be no room for bags, both of which were false as I personally counted at least 15 seats open and there were at least 6-7 completely empty overhead bins. Finally, it is Kayak that notifies me that my flight is delayed 90 minutes, but yet the airline decides it is a good idea to have us board and then just sit on the plane before finally telling us after 30 minutes of sitting on the plane with the flight door still open that we are delayed another hour. I would not fly them again."
Nevýhody: "no food no drink all 2 flights"
Nevýhody: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."
Výhody: "Boarded from front and back of plane"
Nevýhody: "Very expensive but felt like budget airline. No space at all, legs were in pain bumped up to back of the front chair the whole time. Crew members very inattentive. No room for small carryon items. Would be more okay with this if tickets were cheaper, but for what I paid I expect better"
Nevýhody: "Uncomfortable seats. Extremely crowded"
Výhody: "On time, easy check-in and smooth boarding"
Nevýhody: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Výhody: "Early take off and arrival."
Nevýhody: "As with any other budget airlines, tight spaces."
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Výhody: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Výhody: "Everything was smooth"
Nevýhody: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."
Výhody: "The crew was nice and polite."
Nevýhody: "Late boarding. But the crew was very nice and accommodating"
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Výhody: "We finally got to Rome"
Nevýhody: "Flight departed three hours late, apparently due to bad weather earlier in the day. No information available at the airport. Kayak told me the delayed departure time long before the airport display or information counter personnel. Long boarding - had to be bussed out on the tarmac and waited again to board inside cramped bus. At Rome, luggage took one hour to arrive on the very crowded belt. Terrible treatment."
Výhody: "The airline decided to change the plane so everyone could not fit. As a result, we have been changed to a new flight but a different airport. This is an incredibly poor airline and this type of service should not be allowed nor acceptable."
Výhody: "Stewardess great and so too wheelchair provider"
Nevýhody: "Charging possible only in first three riws"
Nevýhody: "My travel bag, checked through from San Jose CA to A Coruna, Spain, with plane change to (Vueling) in London Heathrow, did not arrive with me to A Coruna. Now I am waiting for news of where it is and when it will be delivered to me."
Nevýhody: "Delayed for 1 hour and more"
Výhody: "Quick, easy, cheap"
Nevýhody: "No drinks or food offered, no entertainment."
Výhody: "Boarding went quick after passport control went very slow"
Nevýhody: "Would prefer complimentary cup of water"
Nevýhody: "Delays. Poor boarding lost luggage"
Nevýhody: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."
Nevýhody: "The delay"
Výhody: "Nothing. I am emerald and this was a hideous flight."
Nevýhody: "It was late. It was packed. It needed busses at both airports. And it took 1.5 hours to get my luggage. Never again."
Výhody: "Plane was comfortable, flight attendants friendly and professional. Departures and arrivals on time!"
Nevýhody: "Cattle car boarding procedures were dehumanizing. Also, don't forget a book if you expect entertainment."
Výhody: "Flight was delayed by more than 1 hour"
Nevýhody: "All of it"
Nevýhody: "Long check in line/cue and then we had to go to another line to pay for our bags"