Nevýhody: "Unexpected baggage charges despite only taking carryons"
Výhody: "the flight was ok"
Nevýhody: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Nevýhody: "Bad leg room, loud guests, bad boarding process."
Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."
Nevýhody: "Staff were welcoming and friendly, very informative; their service could not be faulted. The cabin was clean and tidy."
Nevýhody: "gate closed 1 minute early so intern missed the flight"
Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."
Výhody: "Easy jet always have got checking bag well points. Never had a issue at all. Seamless experience at Gatwick. Staff were polite and helpful."
Nevýhody: "1 hour late both ways"
Výhody: "Hostess Gema was extremely helpful, kind and professional. Outstanding!"
Nevýhody: "Delayed departure. Queuing under the rain unnecessarily to board the plane. (letting people boarding in batches would had reduced rain exposure."
Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"
Výhody: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
Nevýhody: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"
Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."
Výhody: "Get what you pay for"
Nevýhody: "Unfortunately there was a 45 minute delay before take-off"
Výhody: "On time and very well organized"
Nevýhody: "U have to pay for water"
Výhody: "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
Nevýhody: "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."
Výhody: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Výhody: "Everything was good"
Výhody: "Short flight"
Nevýhody: "Gate agent"
Nevýhody: "They just try and steal your money by making you pay for carry on bags at the gate. Seats are very uncomfortable and the cabin crew were very rude. Horrible airline."
Výhody: "Paid for speedy boarding and it got us on the aircraft 2nd"
Nevýhody: "No entertainment."
Nevýhody: "Paid for handsfree but wa t allowed a lap top size bag despite phoning to check and being told it would be okay"
Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."
Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."
Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"
Výhody: "Good flight, was delayed but we still got there on time"
Výhody: "Nice crew, on-time flight"
Výhody: "Empty seat next to me. Arrived a few minutes early. Looked like a new plane: was Austrian registered which is new for EZY (thank you Brexit)"
Nevýhody: "Boarding process always feels more irritating than it should."
Nevýhody: "Hostess who threw me out"
Výhody: "The ease of journey."
Výhody: "Excellent. Flight was on Time . Easy to board and no problems! Would fly easy jet again!"
Výhody: "Fast and cheap"
Nevýhody: "All ok"
Nevýhody: "1h 50 minutes this time"
Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"
Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"
Výhody: "Fligh attended were so friendly."
Nevýhody: "Boarding was a hassle for not only for us " family of 4" but also for a lot of customers. So basically one of the boarding workers went through the line and ask how many luggage do we have. My dad said she already checked once while we were waiting by the gate. Anyway we made the line and basically the 2 nd time that she checked our loggage and I said we r 4 ppl and each one carry on and she said that besides carry on we had 2 back pack which we fit laptops . She checked and left and when we start boarding the said oh wait here you have 2 back pack so we need to pay for each carry on €60. She not only pulled us out of the line but also asked too many customers to go out of the line and fit even their small purse inside carry on. I was so mad cuz she already asked 2 times Before boarding and she didn't say anything. And during boarding she made us to leave the line and got the back packes inside the carry on . We travelled 3 countries in Europe w one back pack and one carry on. This was my first time ever experiencing this . I would never ever take any flight w easy jet again."
Výhody: "left and landed on time"
Nevýhody: "Delayed over 2 hours"
Výhody: "Absolutely nothing!"
Nevýhody: "Pathetic website. Charges for everything other airlines provide upfront. Unable to reach their customer service call center or chat room which were always unavailable. I will not fly with their f**ked up service again."
Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."
Nevýhody: "No entertainment options. Not a big deal."
Nevýhody: "Did not see in kayak that no baggage was included and also could not add luggage. Went to the airport with time enoight to do it there annd they charged me €100 for a bag and skis. They say no baggage was included and adding in the airport costs more. When said i did not see the baggage option in kayak they told me i first have to book in kayak, then go to easyjet. Com and modify the booking to add luggage. So easyjet ends up being all but easy. I enden paying 180€ instead €80 for this reson."
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Výhody: "With an obvious broken foot, I was first ignored and rudely spoken to by the gate crew. I wanted info on preloading and was dismissively told to wait for boarding. Finally, when boarding was about to start, a new agent appeared who cheerfully helped me and other disabled passengers. I was able to board early...that's the one good thing."
Nevýhody: "My check in experience was horrific! Because of my broken foot I cannot walk long distances and had requested assistance. The agent check-in told me I had arrived too late for assistance and it would not be available to me. I almost started to cry because the gate is so far away. It was with the help and kindness of two strangers in line that I was able to get a chair and be wheeled to the gate. I had arrived one hour and 45 minutes prior to my flight but was told I was too late for assistance. After the check-in agent gave me the information she completely ignored me! I wish I had her name."
Výhody: "Went from A to B."
Nevýhody: "They charge for bags, first flight was overbooked so we almost didn't get on, the people at the gate had no interest in being even somewhat sympathetic. It would be nice if at some point during the check in process or ticket buying process were told that we can only bring one carry on so my girlfriend and I aren't scrambling to fit everything into one bag outside the gate. Also the crew took our coats from us when we had them on our seat because they said they needed to stow them, which makes no sense. I would not and will not recommend easyjet to anyone."
Výhody: "Everyone was so nice and friendly....lovely!!"
Nevýhody: "Leg room too small."
Výhody: "The flight experience was pleasant!"
Nevýhody: "WIFI announcement which did not exist"
Nevýhody: "Smelled badly of fuel"
Nevýhody: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Nevýhody: "3 hours delayed due to a mechanical problem."
Výhody: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Výhody: "The crew was nice."
Nevýhody: "The flight was delayed."
Nevýhody: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Nevýhody: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Výhody: "Vueling is a great airline - very hip and cosmopolitan. The crew was young but intelligent, hard-working and helpful"
Výhody: "Quick, cheap, and convenient"
Nevýhody: "Like riding a park bench through the sky"
Nevýhody: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Výhody: "No comment"
Nevýhody: "No coment"
Výhody: "It was a very efficient flight. On time"
Nevýhody: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Výhody: "Good timing, efficiency"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "boarding was slow"
Výhody: "Plane looks new and clean."
Nevýhody: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Výhody: "Good price"
Nevýhody: "Baggage took far too long"
Výhody: "The flight actually got me to my destination"
Nevýhody: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Výhody: "Comfortable seats"
Nevýhody: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Výhody: "Efficient boarding and departure. Clean aircraft."
Nevýhody: "Seats are too close together. This is the first time my knees the seat ahead of me."
Nevýhody: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"
Nevýhody: "The worst flight in my life"
Nevýhody: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Nevýhody: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Výhody: "The check in luggage cost almost the same as the ticket, but the crew was nice to check in my carry on bag for free-good customer service.th"
Nevýhody: "The bus was almost full and there are 10 or more so passengers still need to get on and obviously required additional bus. Instead of just signalthe bus to leave, the crew tried to cram more passages on the bus first before the next one, which will be almost empty- poor judgement"
Výhody: "Crew. Extra leg room on first leg."
Výhody: "on time arrival"
Nevýhody: "Couldn't add baggage online with airline Kiwi.com/ Kayak couldn't add it either. Ended up paying 40 euro in manual check in -- too expensive compared to their web 19 euro cost.. they didn't allow me to add even 72 hours before. Not happy with cost and no service."
Výhody: "Easy boarding and smooth flight."
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Výhody: "Comfortable chairs, clean airplane"
Nevýhody: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Výhody: "clean aircraft"
Nevýhody: "all good"
Nevýhody: "Flight was late. Lost my luggage"
Nevýhody: "It was late and no one told us anything... until we were close to landing that's when the pilot told us why they were late one hour at the gate! unacceptable!"
Výhody: "The crew was nice and polite."
Výhody: "Very cramped, slow and luggage lost."
Nevýhody: "Very cramped, slow and luggage lost."
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "Efficient, great value"
Výhody: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"
Nevýhody: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Výhody: "Quick and easy all the way."
Nevýhody: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Nevýhody: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
Nevýhody: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Nevýhody: "Direct boarding."
Nevýhody: "Entertainment online"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Missed the flight due to the delay. Had to buy ticket to get to Barcelona."
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Nevýhody: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"
Nevýhody: "Delay of the flight"
Nevýhody: "Very long wait for baggage pick up Overall it was adequate and safe"
Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."
Výhody: "No si Long Time in prepratives"
Nevýhody: "Boarding was late."
Výhody: "The time to take off."
Výhody: "the pilot didn't care about landing, it was the worst landing ever"
Nevýhody: "the pilot didn't care about landing, it was the worst landing ever"
Nevýhody: "They charged me 50 € because I was unable to check in online"
Výhody: "It flew"
Nevýhody: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."
Nevýhody: "Terrible customer service."
Nevýhody: "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."
Nevýhody: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Výhody: "Very friendly staff"
Výhody: "Good leg space."
Nevýhody: "Charging processing fee if checking in is not done online before you arrive at the airport."
Výhody: "The price of the flight and convenient travel times kept making their flights more attractive. The flight itself was very nice and comparable to any other airline despite comments I had read about steep lift offs and advertisements blaring the whole time. None of that happened."
Nevýhody: "Of course the price of the Ryanair flights is what lures you in., but just about EVERYTHING else after that is stressful with this airline. All their rules must be followed precisely or you'll pay through the nose. After painstaking finding the right sized roller bags and under seat sack and making sure I was well within the weight limit, they never measured or weighed either of them. I also saw plenty of carry-on luggage way bigger than mine come on board and go into the overhead bins just fine. Kind of pissed me off. The price to check bags is SO SO high, but with the limited weight you can take in the carry-on, you almost have to check a bag unless you're doing a short 3-5 day trip."
Nevýhody: "No food to choose from and very expensive"
Nevýhody: "The workers weren’t flexible even they didn’t help us to check in and we miss the flight ! I’m very upset"
Nevýhody: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Výhody: "It was cheap"
Nevýhody: "Flight was 1.5 hrs late. They charged for everything, even a drink."
Výhody: "The Price"
Nevýhody: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Výhody: "Not much after having to pay 200 extra euros"
Nevýhody: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Nevýhody: "Misrepresented by Kayak and Ryan Air"
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Nevýhody: "Lines in Budapest are terribly long"
Výhody: "It was too hot on the flight. Felt like I was suffocating."
Výhody: "The flight attendants wont stop talking the whole flight, the temperature is so cold and the lights are never turned off, which makes it impossible for you to sleep on the plane."
Nevýhody: "Environment not clean and sloppery service"
Výhody: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."
Výhody: "Super quick and easy check in"
Nevýhody: "No in flight entertainment or reclining seats."
Nevýhody: "Tight seating."
Nevýhody: "seats are too crammed and uncomfortable"
Výhody: "Flight was good."
Nevýhody: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Výhody: "Cheap prices"
Nevýhody: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."
Nevýhody: "Seats don't recline. No leg room. Cattle car feel!"
Výhody: "Loved the crew! Super friendly and funny :)"
Nevýhody: "Nothing in particular...all was expected for a budget airline!"
Nevýhody: "Over charged and charged for boarding pass"
Výhody: "Arriving alive"
Výhody: "Smooth and safe flight"
Nevýhody: "Took forever to board."
Nevýhody: "Extra fees for luggage. Tiny seats w/out reclining"
Výhody: "The only thing to like is that it gets you from point A to point B - very low bar."
Nevýhody: "Not that cheap, and it includes nothing. Ends up becoming expensive with all the extras. At checkin I paid extra for priority boarding and no one ever called the priority boarding at the gate. They started general boarding immediately and there were so many people in line already we basically had to approach the counter on the side to ask, and they looked puzzled, like they didn't even know anyone had paid for priority boarding. Thats when they also realized the counter upstairs made a mistake in not stamping our boarding passes after checking our passports, so we had to go elsewhere to have our passports checked again, so ended up boarding late. We checked in online to avoid the €45 charge but didn't have a printer and they wouldn't accept our mobile boarding passes. So the worst part was they wanted to charge us €15 for printing our boarding passes at the airport. Thankfully a kind airport information employee was willing to print them for us. You also have to pay to get a seat assigned if you are traveling with others. A nightmare of an airline."