Výhody: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Nevýhody: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Nevýhody: "No need for improvement"
Nevýhody: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "I booked thriugh justfly.com and there was an error with the name on the tocket. I was charged 300 dollars to cancel with emerites and then 150 to cancel with Justfly.com and then had to buy a new ticket the day before my flight. I lost a lot of money, was unable to talk to good customer service."
Nevýhody: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
Výhody: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Nevýhody: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. That the flight was long did not help matters. I was sandwiched between two other travelers on a three-seater arrangement. Again, is it just on flights to Kenya or other African countries that passengers DO NOT receive the travel pouch?"
Výhody: "The large collection of movies and the comfy seats"
Nevýhody: "Leg space horrible. Wasn't even able to fold my legs just a bit, was stuck in one position resulting in severe neck pain."
Výhody: "Excellent new plane good food friendly staff excellent entertainment"
Nevýhody: "Staff not bring drinks regularly enough"
Výhody: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Nevýhody: "The delay in boarding! It’s hard work when traveling with a toddler."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Boarding announcements weren’t clear and boarding was not separated by zone."
Výhody: "Nothing. Bad crew."
Nevýhody: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
Výhody: "There was good service in the flight"
Výhody: "Everyone was nice and attentive nice meals"
Výhody: "Easy, friendly and comfortable."
Nevýhody: "Last row seats so was a bit noisy. But nothing too bad."
Výhody: "Magnificent plane lots of space friendly crew."
Nevýhody: "The person behind me was kind of irritating"
Nevýhody: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Výhody: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Nevýhody: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Nevýhody: "same food options"
Nevýhody: "Delays Always frustrating"
Výhody: "Overall, Emirates is an incredible flying experience, we just got unlucky on this turn. The food is quite incredible, the entertainment bar-none the best and the amenities makes you feel like you're in business class."
Nevýhody: "The flight had an overall 3 hour delay and they completely lost our luggage upon returning from Europe and to a wedding. That's worst case scenario."
Nevýhody: "Flight attendants were rude on the Washington to Dubai flight"
Výhody: "Friendly crew, great extras, great food. Superior experience with this airline."
Výhody: "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"
Nevýhody: "I am vegetarian , I was not provided with vegetarian food and told that vegetarian food was over and I have to choose bet chicken or fish . I dint eat anything for 14 hours and then ate food again in abu dabi flight ."
Výhody: "The food, the crew, the attention to detail."
Nevýhody: "The entertainment interface was average, I've seen better."
Výhody: "Every thing was ok.but not excellent"
Nevýhody: "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."
Výhody: "Staff was courteous."
Nevýhody: "We were not made aware to go get snacks from the serving areas ourselves. We waited to be served. Finally figured it out. The seat near the exits were close to the pantry so could not sleep due to noises of the trays and serving atea. Those seats should cost cheaper ."
Výhody: "Great entertainment. Crew was calm and professional."
Nevýhody: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."
Nevýhody: "Usually I have enjoyed the food but the food on the return flight was not palatable."
Výhody: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."
Výhody: "PLenty of room (for tourist class), great entertainment system."
Nevýhody: "The crew did not pass through the cabin frequently enough to collect trash. As a result, a lot of trash built up in the seats and aisles during the 16 hour flight."
Výhody: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Nevýhody: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Nevýhody: "very poor food and seating"
Nevýhody: "Crew was pathetic with no compassion towards customer."
Nevýhody: "There was no wheelchair available at Dubai airport."
Výhody: "I flew Business and it's like first class all the way. Seats are so comfortable-entatinment and a lounge area that feels like a top one With drinks and food-you can almost forget you're on a plane. Helpful. Flight attendants and great food and wine meal selections Fabulous airline I chose for long flights. Incomparable"
Nevýhody: "I loved it all!"
We booked business and they offered nothing during the 1 hour flight
Nevýhody: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
Výhody: "Boarding seemed like a long time"
Výhody: "Super nice"
Nevýhody: "To give tooth brush and tooth paste for long flight."
Výhody: "Yes they was super nice."
Nevýhody: "To give tooth brush and tooth paste for the long flight."
Výhody: "Ok flight, but not happy how customers are being treated in flight."
Nevýhody: "No online check in facility via app or web Boarding passes for connecting flight weren't provided at origin. BOM-TAS Nobody attends to the host/ess call button, had to go and get water twice for my coughing wife. TAS-LHR Impolite ground crew in Tashkent. We were provided different seats in different locations for a family of 3 members. Ground crew does don't care attitude."
Výhody: "I must have chosen business class ($43?) and it was very comfortable. Very short flight but still served a snack."
Nevýhody: "Left about an hour late and took a VERY long time to get luggage after arrival."
Výhody: "Food was good"
Nevýhody: "Very hot."
Výhody: "Safe flight clean airplane"
Nevýhody: "Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight"
Výhody: "Friendly crew."
Nevýhody: "Planes old, and even business class seats are not very comfortable."
Výhody: "Had a very comfortable flight - an overall pleasant experience! However, the food made me bloated :("
Nevýhody: "Flight was shaky. Did not feel safe."
Výhody: "The crew was amazing and super polite!!!"
Nevýhody: "The smell on the plane from some passengers ..."
Výhody: "I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight."
Nevýhody: "Lots of noise at the plane."
Výhody: "Caring about passengers"
Výhody: "Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats."
Nevýhody: "It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though."
Výhody: "Food Service Flight in general"
Nevýhody: "Huge and slow boarding line"
Výhody: "Find the best prices on Tashkent flights."
Výhody: "They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase."
Výhody: "It was quite pleasant to fly with HY to Bangkok. The service was excellent."
Nevýhody: "Due to extra security it took longer to get into boarding area."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Pleasant non-stop JFK to Riga. Only complaint is no "at seat" screens."
This is another disease as if you have the Internet, you are ordinary deceivers!
Departing on scheduled time and arriving before scheduled time.
Výhody: "Everything was comfortable and the crew were lovely."
Výhody: "It was help full"
Nevýhody: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Nevýhody: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Nevýhody: "seat cannot recline"
Výhody: "The food, the amenities, the entertainment."
Nevýhody: "Boarding took too long, a little disorganized I’d say."
Výhody: "Sweet crew members"
Výhody: "Really good food, good movies, overall nice feel."
Nevýhody: "Chairs are a bit tightly packed, but not too bad."
Výhody: "The food, comfort and wine on Turkish Airlines was wonderful."
Nevýhody: "Turkish Airline’s needs to improve their online experience. Please just pay someone to fix it - you don’t have the city of Los Angeles as a option for home address. In case TA’s web developers are reading this, Los Angeles is the city with LAX in it. I guess you don’t have to know every city, but maybe download a complete list of cities and use that? There are lots of open source options and I can help you, if it gets confusing. Or, alternatively, allow users to type their city with a keyboard. Scrolling through every city in the state of California is not easier than typing Los Angeles. Especially when arriving at Los Gatos and thinking “wait... did I miss it?” That’s not the only thing wrong with your website, but start here. Look Turkish airlines is wonderful, I’m just saying that it was hell actually buying a ticket and signing up for your rewards program."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "I had a fever and requsted bottled water to keep with me and sip as I needed. The crew was unwilling to process my request and would only give a cup at a time!"
Výhody: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "I enjoyed the flight!"
Nevýhody: "Not applicable"
Výhody: "Great food, comfortable seats. I didn’t go business class, but tbh I think flyin business class this route is a waste."
Nevýhody: "Having to stop over in Bishkek and deplane before going on to Mongolia. Why do we have to go through security again when we’re getting onto the same plane with the same items?"
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."
Nevýhody: "Not me but my mom was the person who was traveling. Her luggage was going straight to Bishkek from the US.Last year an old model of mob.phone has been stolen from her suitcase - this year (it is ridiculous guys) souvenirs for friends, 2 small boxes of chocolate candy bars & new underwear with tags. Turkish Airlines do smth. at least try to prevent thefts."
Výhody: "Comfort, food, staff, everything"
Nevýhody: "Original flight was delayed and this was the next flight had to wait 6 hours"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "As opposed to our amazing flight from San Francisco to Istanbul, with incredible, caring and attentive crew, this flight was the opposite. The crew seemed annoyed by our few requests. I felt denied water and so, dehydrated. I counted one smile The entire flight. The crew seemed unhappy and wanted to do only the bare minimum. Disappointing, especially after such an incredibly positive experience six weeks ago."
Výhody: "the in flight crews were great! Lots of things to watch, nice food and wine."
Nevýhody: "Tight close seats, rather long line at check in."
Výhody: "Food is ok."
Nevýhody: "The wait for checking hand carry luggage and purse was tooo long. You need more high tech machines to use for checking . Just like United States. So irritating to see how Turkish people checked your bags. There shld be a better way of doing things, like checking hand carry bags , laptops ,, iPods. I was surprises even cameras were withheld and you need to get it in San Francisco"
Výhody: "Business class did have their own line."
Nevýhody: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "It was on time."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The seats was comfortable"
Nevýhody: "The price was good"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "This airline will never be my choice of airline if I ever felt the fly the country I will pick another airline for no matter what caused it would be just so I would never have to fly on this airline ever in my life or my family or friends or anybody else I don't ever ask me I am very disappointed at this airline and the people in the customer service I'll just airline is it a money hungry airline money comes first people come last"
Nevýhody: "The flight was delayed for over an hour"
Výhody: "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."
Nevýhody: "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Nevýhody: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Nevýhody: "Ran an hour late"
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Great staff Best airline food"
Nevýhody: "Nothing to not like"
Výhody: "Boarding and entertainment were fine"
Nevýhody: "I'm so sorry to share a negative experience as my previous Turkish flights have been fabulous! This crew took more than 1 hr 15 mins to initially serve the meal and drinks. There were only 30 rows on the plane and two attendant groups doing serving, This is much slower than on other bigger flights with the same number of attendants. Pickup of trays was also slow. They spilled food on the floor more than once and on me during pick up of trays, without even excusing themselves to me or other passengers. It just seemed like an unusual Turkish Airlines crew. Crews are normally way more professional. I will continue to fly Turkish again and hope the next time will be a better experience."
Výhody: "Crew was efficient."
Nevýhody: "Neither of the screens worked"
Výhody: "Checkin and crew were super helpful"
Nevýhody: "Entertainment options"
Výhody: "Nice crew"
Nevýhody: "The waiting time in the cold area just in front of the door of the plane."
Výhody: "Crew was great!"
Nevýhody: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Výhody: "Very prompt. Nice crew."
Nevýhody: "Comfortable enough seat could be better. Food Entertainment -there was none."
Výhody: "better and more food"
Nevýhody: "emirates saves up on food and snacks, etihad is much better in that sense"
Výhody: "Nice crew."
Nevýhody: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."
Nevýhody: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Výhody: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Nevýhody: "Nothing really."
Nevýhody: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Výhody: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Nevýhody: "Late flight!"
Nevýhody: "Lack of luggage access"
Výhody: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Výhody: "Fast, smooth, early. Great crew! Great PILOT!"
Výhody: "I loved the shuttle, the boarding and the professionalism of the staff. The entertainment is second to none. It was very cool to have so many options to choose from."
Nevýhody: "There was no snacks."
Nevýhody: "Didn't make it to my destination yet"
Výhody: "Dont deal with onetravel"
Nevýhody: "U still alone without onetravel"
Výhody: "Nothing to mention here."
Nevýhody: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Výhody: "Everything but"
Nevýhody: "Nothing except comfortable pillow to rest your neck is needed"
Výhody: "Food and entertainment"
Nevýhody: "I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India"
Výhody: "I made it to my destinations (Amman and Dubai) safely."
Nevýhody: "- Airport check-in line was ridiculous. Only two Fly Dubai agents working (1 for regular people and 1 for the crew) - Had to take a shuttle to board the plane. The plane wasn't ready/clean. Had to wait on said bus, packed like sardines for another 10-15 minutes. - Agents in Amman arrived late to the check-in desk and fumbled around for at least 10 minutes finding paper/logging-into the system etc. - MANY Customers stood up WAY before the pilot signaled it was safe. This has to be a safety regulation/problem. Flight attendants did nothing. - The screens/entertainment system on the flight didn't work. Absolutely useless."
Výhody: "We are arived safe"
Nevýhody: "The attitude of the crew it was bad and the comportment very ignorant"
Výhody: "Nothing. Zero."
Nevýhody: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Výhody: "Nothing at all."
Nevýhody: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Výhody: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Nevýhody: "Simply that was a bus .... not a plane!"
Výhody: "The crew is incredibly professional and you do feel bad for them."
Nevýhody: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Nevýhody: "They did not give us food or drink, , They were selling everything even water."
Výhody: "offers transit areas"
Nevýhody: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Nevýhody: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
Výhody: "Nice FZ team fast and responsive"
Nevýhody: "Not organized crowd and FZ team not capable to organize the change of seats"
Nevýhody: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Výhody: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Nevýhody: "It was very warm the air was stuffy"
Výhody: "I suppose the price."
Nevýhody: "Absolutely nothing was provided. For a 5 hour flight everything cost, including the water ($2). I bought a terrible, nearly inedible, sandwich for $6. No entertainment. No food or drink unless you paid. And the exit row seats went empty the entire flight because, unlike most other airlines, they didn't fill them when no one paid the extra $100 to buy the increased leg room, they wouldn't let anyone move there. Noting pleasant about the experience. And it was esp. galling after flying 12 hours on Emirates, which was fantastic in every way!"
Výhody: "Absolutely nothing,"
Nevýhody: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Nevýhody: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Výhody: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Výhody: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Výhody: "The flight from Kuwait to Dubai was great. On time and well organized."
Nevýhody: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
Nevýhody: "50 minutes delay as always!"
Výhody: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Nevýhody: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Výhody: "The crew were very nice and supportive"
Nevýhody: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
Výhody: "The only thing that I liked about this flight was the it took off and landed safely."
Nevýhody: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
Výhody: "It was cheap"
Nevýhody: "The cabin was swealtering while we were waiting to take off for an hour. No explanation as to why there was a delay. No complementary drinks, even in that heat. At least for short flight the entertainment was free."
Nevýhody: "They wouldn't give even a cup of water, have to buy everything. Ridiculous!"
Nevýhody: "I was surprised to learn you had to pay for tea, coffee, food, and movies. I was offered one water on the 4 hour trip, which seemed out of line compared to all other international flights I have taken."
Everything fine apart of the airport staff in Izmir ,about the airline nothing bad to say .
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
Výhody: "Departure on time, arrival ahead of time."
Nevýhody: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Výhody: "Nothing no drinks, food entertainment nothing"
Nevýhody: "No services and not polite"
Nevýhody: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Nevýhody: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Výhody: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Nevýhody: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Nevýhody: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Nevýhody: "Staff smile more. More room."
Výhody: "Really easy experience - friendly, organized, on time and a great price!"
Nevýhody: "We were really afraid from istanbul to beirut."
Nevýhody: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Výhody: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Nevýhody: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Výhody: "They delivered me my order sanwhich and flight was on time"
Nevýhody: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Výhody: "The price. It was cheap this time around."
Nevýhody: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Nevýhody: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Nevýhody: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Výhody: "Cheap price"
Nevýhody: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Nevýhody: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Výhody: "Flight was on time"
Nevýhody: "Too much waiting for boarding and staff was not friendly"
Výhody: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Nevýhody: "Pegasus cannot fly without a dalay of at least 1 hour !!!"
Výhody: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nevýhody: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Výhody: "Nothing , It was veri terrible"
Nevýhody: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Výhody: "The price"
Nevýhody: "The seats"
Nevýhody: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Výhody: "Getting off the plane"
Nevýhody: "Not enough leg room for the over 6 footers"
Nevýhody: "Almost one hour delay to board and take off!!!"
Výhody: "good crew."
Nevýhody: "very not comfortable chairs"
Nevýhody: "Crew members are very rude"
Nevýhody: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Výhody: "Crew was very nice. Seats were comfortable."
Nevýhody: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Nevýhody: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Výhody: "Absolutely nothing"
Nevýhody: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Výhody: "clean aircraft"
Nevýhody: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"
Výhody: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."
Výhody: "Quick flights"
Nevýhody: "Long layover in inexciting airport Long, congested lines to board planes"
Nevýhody: "You have to pay for water. So, basically, you are on a 4 hour flight, and you get one free cup of water After that, you're out of luck, because you have to buy water. Nice. Obviously, a very cheap stripped down plane. So no entertainment. But that is okay with low cost carriers."
Výhody: "Liked their flexibility and welcome agent was serving us."
Nevýhody: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Nevýhody: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Výhody: "Comfortable seats and very clean."
Výhody: "It is fine. It gets you from point A to point B."
Nevýhody: "It's almost outrageous that they don't give you water."
Nevýhody: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."
Výhody: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Nevýhody: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."
Výhody: "It was a smooth ontime flight, helpful customer service."
Nevýhody: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"