Terrible service and plane Just 3 toilets for over 150 passengers No screen A flights of nearly 8 hours. A disgrace
It was friendly and I enjoyed the flight very much.
WiFi in the airport!!!!!!!
WiFi in the airport!!!!!!!!!!!
We booked business and they offered nothing during the 1 hour flight
Nevýhody: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
Výhody: "Boarding seemed like a long time"
Výhody: "Super nice"
Nevýhody: "To give tooth brush and tooth paste for long flight."
Výhody: "Yes they was super nice."
Nevýhody: "To give tooth brush and tooth paste for the long flight."
Výhody: "I must have chosen business class ($43?) and it was very comfortable. Very short flight but still served a snack."
Nevýhody: "Left about an hour late and took a VERY long time to get luggage after arrival."
Výhody: "Food was good"
Nevýhody: "Very hot."
Výhody: "Safe flight clean airplane"
Nevýhody: "Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight"
Výhody: "Friendly crew."
Nevýhody: "Planes old, and even business class seats are not very comfortable."
Výhody: "Had a very comfortable flight - an overall pleasant experience! However, the food made me bloated :("
Nevýhody: "Flight was shaky. Did not feel safe."
Výhody: "The crew was amazing and super polite!!!"
Nevýhody: "The smell on the plane from some passengers ..."
Výhody: "I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight."
Nevýhody: "Lots of noise at the plane."
Výhody: "Caring about passengers"
Výhody: "Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats."
Nevýhody: "It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though."
Výhody: "Food Service Flight in general"
Nevýhody: "Huge and slow boarding line"
Výhody: "Find the best prices on Tashkent flights."
Výhody: "They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase."
Výhody: "It was quite pleasant to fly with HY to Bangkok. The service was excellent."
Nevýhody: "Due to extra security it took longer to get into boarding area."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Easy flight on time, overall professional team"
Nevýhody: "No good Entertainment and crew doesn't speak good English."
Výhody: "Pleasant non-stop JFK to Riga. Only complaint is no "at seat" screens."
Výhody: "Everything was comfortable and the crew were lovely."
Nevýhody: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
Výhody: "Perfect was everything"
Nevýhody: "Prices was high"
Nevýhody: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Výhody: "The crew was very attentive and pleasant to all business class passengers . The food and service were excellent and great presentation. Seats were comfortable and great for sleeping ."
Nevýhody: "There wasn’t anything that I can recall that made the trip unpleasant ."
Nevýhody: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Nevýhody: "seat cannot recline"
Výhody: "The food, the amenities, the entertainment."
Nevýhody: "Boarding took too long, a little disorganized I’d say."
Výhody: "Sweet crew members"
Výhody: "Really good food, good movies, overall nice feel."
Nevýhody: "Chairs are a bit tightly packed, but not too bad."
Výhody: "The food, comfort and wine on Turkish Airlines was wonderful."
Nevýhody: "Turkish Airline’s needs to improve their online experience. Please just pay someone to fix it - you don’t have the city of Los Angeles as a option for home address. In case TA’s web developers are reading this, Los Angeles is the city with LAX in it. I guess you don’t have to know every city, but maybe download a complete list of cities and use that? There are lots of open source options and I can help you, if it gets confusing. Or, alternatively, allow users to type their city with a keyboard. Scrolling through every city in the state of California is not easier than typing Los Angeles. Especially when arriving at Los Gatos and thinking “wait... did I miss it?” That’s not the only thing wrong with your website, but start here. Look Turkish airlines is wonderful, I’m just saying that it was hell actually buying a ticket and signing up for your rewards program."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "I enjoyed the flight!"
Nevýhody: "Not applicable"
Výhody: "Great food, comfortable seats. I didn’t go business class, but tbh I think flyin business class this route is a waste."
Nevýhody: "Having to stop over in Bishkek and deplane before going on to Mongolia. Why do we have to go through security again when we’re getting onto the same plane with the same items?"
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Not me but my mom was the person who was traveling. Her luggage was going straight to Bishkek from the US.Last year an old model of mob.phone has been stolen from her suitcase - this year (it is ridiculous guys) souvenirs for friends, 2 small boxes of chocolate candy bars & new underwear with tags. Turkish Airlines do smth. at least try to prevent thefts."
Výhody: "The food, when you get what you ask for, isn't bad"
Nevýhody: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Unfortunately they do not use their best aircraft on this route, still good experience and surprisingly good food. On time and perfect service."
Nevýhody: "Seats only average as far as comfort and room, and no personal screens for entertainment (unlike the route Athens-Istanbul, which is the same length as this one, Istanbul-Bari)."
Výhody: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Výhody: "They shipped my dog from Tel Aviv perfectly. No problems."
Nevýhody: "The laptops and Ipads are removed from the cabin"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "It was on time."
Výhody: "- Boston - Istanbul is a great (~9 hours) flight making it very convenient option."
Nevýhody: "- Quality of food service has been going down - Lack of training and professionalism by flight attendants is evident"
Výhody: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
Nevýhody: "The seats were not as comfortable as in the Airbus for the transatlantic flight."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The seats was comfortable"
Nevýhody: "The price was good"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "This airline will never be my choice of airline if I ever felt the fly the country I will pick another airline for no matter what caused it would be just so I would never have to fly on this airline ever in my life or my family or friends or anybody else I don't ever ask me I am very disappointed at this airline and the people in the customer service I'll just airline is it a money hungry airline money comes first people come last"
Nevýhody: "The flight was delayed for over an hour"
Výhody: "The cabin crew were super friendly, attentive, and accommodating on our flight. Upon boarding the flight, pillows, blankets, and earbuds were awaiting us on our seats. During the flight, the crew handed out Turkish delights, lemon-scented hot towels, and sleep-care bag full of goodies (like ear plugs, slippers, etc.). The entertainment system had quite a selection of music, TV shows, movies, and games! Though it's always uncomfortable sitting on a plane for an international flight, I felt our Economy seats had a little more legroom than most, and there was definitely a lot of stuff to do on the plane if you didn't want to sleep."
Nevýhody: "The second meal I had, eggplant pasta, tasted terrible along with the beans. The only redeeming factor was the yogurt! In addition, the A/C was surprisingly on low, and for the first time, I became hot on the flight - not that I really minded. It was just a different experience. We also took off an hour after we boarded, which I thought was strange."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Great service, awesome crew, delicious food, wonderful entertainment. They know how to take care of the people!!! My favorite aorline so far !!"
Výhody: "I liked most of the processes but only boarding process was complicated."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "Good food & service."
Nevýhody: "Extremely cramped seating with inadequate space between knees & seat in front making the trip unnecessarily uncomfortable."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Almost every thing was good. The plane and seats were good. The movie selections were good. The crews were v good."
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Výhody: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Nevýhody: "Because of health reasons, we wanted to cancel the flight but there was no such option. firstname.lastname@example.org"
Výhody: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Nevýhody: "Boarding is sooooo slow Entertainment facilities did not exist"
Výhody: "The price"
Nevýhody: "Screens or just at least free water or drink"
Výhody: "Good value/price ratio."
Nevýhody: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Výhody: "They delivered me my order sanwhich and flight was on time"
Nevýhody: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Nevýhody: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Nevýhody: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Nevýhody: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Nevýhody: "Very bad experience overall"
Výhody: "Cheap price"
Nevýhody: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Výhody: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Nevýhody: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Nevýhody: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Nevýhody: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Výhody: "Flight was on time"
Nevýhody: "Too much waiting for boarding and staff was not friendly"
Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Nevýhody: "Pegasus cannot fly without a dalay of at least 1 hour !!!"
Výhody: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nevýhody: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Výhody: "Nothing , It was veri terrible"
Nevýhody: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Výhody: "The price"
Nevýhody: "The seats"
Výhody: "Getting off the plane"
Nevýhody: "Not enough leg room for the over 6 footers"
Nevýhody: "Almost one hour delay to board and take off!!!"
Výhody: "good crew."
Nevýhody: "very not comfortable chairs"
Nevýhody: "Crew members are very rude"
Výhody: "price good -- and it worth try again -- get more from this price"
Výhody: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Nevýhody: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Nevýhody: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Výhody: "Arrived 30 mins earlier"
Nevýhody: "Nothing to dislike"
Výhody: "They changed my online check in into front window seats for free Was in time"
Nevýhody: "It's low cost, it arrived in time. It's ok :)"
Nevýhody: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"
Nevýhody: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Nevýhody: "You have to pay for water. So, basically, you are on a 4 hour flight, and you get one free cup of water After that, you're out of luck, because you have to buy water. Nice. Obviously, a very cheap stripped down plane. So no entertainment. But that is okay with low cost carriers."
Výhody: "No problems at all, everything was OK and most important, on time"
Výhody: "Comfortable seats and very clean."
Výhody: "It is fine. It gets you from point A to point B."
Nevýhody: "It's almost outrageous that they don't give you water."
Nevýhody: "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"
Nevýhody: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."
Nevýhody: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."
Nevýhody: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Nevýhody: "I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???"
Výhody: "Crew was attentive"
Nevýhody: "Luggage was not put on plane, it arrived 8 hours later."
Nevýhody: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"
Výhody: "Flight delay was for 50 minutes..."
Nevýhody: "Respect you flights timing.."
Výhody: "Delay for almost 1 hour.."