Výhody: "The flight was fine."
Nevýhody: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."
Nevýhody: "The flight was delayed 40min So i missed the connection in Leipzig"
Výhody: "Boarding and getting off the plane was fast"
Nevýhody: "Our luggage space was occupied with bags from passengers from other rows."
Nevýhody: "Paid for high speed WiFi Could not even check my mails"
Výhody: "It was efficient"
Nevýhody: "More comfortable"
Nevýhody: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Výhody: "The crew was fine and boarding was efficient."
Nevýhody: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Výhody: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."
Výhody: "Crew was very friendly!"
Nevýhody: "The plane smelled terrible - almost like one of the toilets had backed up."
Výhody: "Very fast check in. No problems"
Výhody: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Nevýhody: "Better entertainment system... better food and more courteous cabin crew members....."
Výhody: "Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful."
Výhody: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Nevýhody: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Výhody: "The price"
Nevýhody: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Nevýhody: "Terrible hard landing"
Výhody: "Good airport and nice crew"
Nevýhody: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."
Výhody: "The crew was friendly and helpful!"
Nevýhody: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Nevýhody: "Fligjt canceled, bad customer support, lost bag"
Výhody: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Nevýhody: "Vegetarian hot meal option was a little strange, but not terrible."
Nevýhody: "Delayed, causing me to miss all other flights."
Nevýhody: "I did not board, because another flight delay caused me to miss this flight."
Výhody: "Arrived to Seattle on time."
Nevýhody: "I did not know what airline, crew flew me to Seattle."
Výhody: "I arrived in Köln."
Nevýhody: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."
Nevýhody: "Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)"
Nevýhody: "My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not"
Nevýhody: "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."
Výhody: "Everyone was nice."
Nevýhody: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Výhody: "Departure on time, arrival even earlier than scheduled. Great!"
Nevýhody: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"
Výhody: "For a short flight, the trip was fine. No delays were experienced."
Nevýhody: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"
Nevýhody: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"
Výhody: "smooth flight"
Nevýhody: "boarding took too long"
Nevýhody: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."
Výhody: "We missed this flight, so there was really nothing to like. However, the lady at the Swiss help desk was extremely kind and helpful in finding us an alternate flight."
Nevýhody: "When I booked the itinerary clearly stated that this would be a Swiss Air flight. We were confused when they did not give us our boarding passing for our connecting flight at our original departure desk, and were told we would receive the boarding passes at the gate in Zurich. I never received any notice about his being a Eurowings flight or instructions to check in online. Our incoming flight to Zurich was delayed at least a half hour and it took us a while to get to the gate for our connecting flight. When we arrived, the gate had just been closed and we were told we were not even on the ledger. We were told we would have needed to get our boarding passes at the Swiss Sor desk and required prior check in to be on the passenger list. We were also very confused about the fact that this was a eurowings fight even though our booking indicated Swiss. This has never happened to us before. We would have needed additional instructions for prior check in, and had we been on the passenger list perhaps the plane would have waited for us."
Nevýhody: "Buses didn't fit all people after landing."
Nevýhody: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"
Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Nevýhody: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Výhody: "Not a good experience"
Nevýhody: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Výhody: "Prices of food items was reasonable"
Nevýhody: "Flight was delayed by an hour . The aircraft had to be refuelled and we were asked to remove our seat belts and wait for an hour. Ae Service was horrible. The passengers who paid extra for snacks with the ticket were served first and even after I said my ears were hurting and I needed something sweet to chew on (I was going to buy something to eat anyway) I wasn't served till roughly 75 minutes into the flight. The crew was inconsiderate towards passengers who bought economy seats and was focusing only on passengers who paid extra for seats and snacks. If that's the case then they should stop serving other customers anyway and tell us beforehand so that we can arrange our own food/drinks from the airport lounge"
Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Výhody: "We did not have to board outside so that's a plus. Staff and crew were very pleasant. A short flight."
Nevýhody: "The usual problems with an economy flight -- very crowded, stuffy, and no complementary food."
Výhody: "I honestly can't think of one thing. At the end of the flight we made our destination."
Nevýhody: "Seats are so small. The attendants were so awful. Upgrade to economy comfort. Just do it. Don't even blink at the cost. Best money I ever spent for return flight."
Výhody: "Flight attendants were very good"
Nevýhody: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
This company for nobody sending the invoice.This is tottaly wrong
Great flight. Loved being informed before take off. Very professional
Worse airline. Charged me for a check bag and didn't check it
Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Nevýhody: "The delay is to be changed"
Nevýhody: "Entertainment online"
Nevýhody: "Entertainment online"
Nevýhody: "Seat rows are close together"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Nevýhody: "Ryanair out right lies to their customers on their mobile app. Says you can bring one small carry on, mine was very small...laptop and they forced me to check it - I carried on no bags at all. I was day travel with only a computer bag. AND..they were completely rude about the entire experience. Staff was disgusting. Do not fly on Ryanair. I will never fly this airline again. Terrible."
Výhody: "Very good"
Nevýhody: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"
Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"
Nevýhody: "two roads with Ryanair, each time delay of about one hour"
Výhody: "Got the best fairs, had it booked well in advance No hassle"
Nevýhody: "On arrival all trains were cancelled and it was very hard to find a bus or someone to talk to but that was a separate issue"
Výhody: "We didn't crash and I arrived at my destination safely."
Nevýhody: "The flight was 90 mins late, we were herded like cattle onto the plane which was filthy with empty sweet wrappers littering the entirecabin, which in turn was full of crying children (whose parents appeared powerless/unwilling to comfort them). While none of this was helped by the poor weather creating epic turbulence and a near-miss with another aeroplane, I did take a flight the following day with EuroWings in identical weather which was far better controlled with less nausea-inducing turbulence so I do feel I can blame Ryanair for feeling quite sick as we left the plane. If we'd had to go in for a 3rd landing attempt, I'd probably have turned up for my meeting all covered in vomit as they don't even provide sick bags! Ryanair isn't just basic and cheap, they don't even do the basics properly. It's as though they're deliberately trying to make the experience as horrible as possible. Ryanair is dreadful. Never again!"
Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."
Nevýhody: "Terrible customer service."
Výhody: "Announcements for closing flights at checkin counter area."
Nevýhody: "We were in the line which went along smoothly until we were just a few people before being served. There was a couple that had issues and the entire line of people including me had to wait in a standstill for 30 minutes. It made me run to my closed gate but did get on. The solution is to have a counter they could have moved to just for big issues rather than hold up 50 people. So sort of plan B for big problem flyers. It was lame. All else was fine and will fly again. Thanks, Chris G. San Francisco California"
Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."
Výhody: "the crew was very nice."
Nevýhody: "expensive for the service."
Výhody: "Smooth ride"
Nevýhody: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"
Výhody: "Everything went fine, boarding was super fast and efficient."
Nevýhody: "Having a flight a bit later would be good, but besides that everything was fine."
Výhody: "The board crew was very friendly The flight left on time"
Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."
Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."
Výhody: "Overall was fine."
Nevýhody: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"
Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."
Výhody: "The team was nice."
Nevýhody: "DELAY on this route is very normal appearance."
Výhody: "All is done smoothly"
Výhody: "I didn't like anything"
Nevýhody: "The crew was very stricted. Even the shoulder bag he told me to put it in the cabinet"
Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"
Výhody: "Quick and easy speedy self checkin system. Quick flight."
Nevýhody: "Cattle market feel for boarding as everybody wants hand luggage near by"
Výhody: "Our sits were covered in crumbs and the floor super wet"
Nevýhody: "On time"
Výhody: "The crew"
Nevýhody: "Free snack and 1 water could have been nice"
Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"
Výhody: "The original price was great."
Nevýhody: "There were a lot of hidden fees and surprise charges such as paying for bags and having to print our boarding passes ahead of time or else incur fees. The entire flight was spent trying to sell us things."