Compared to other used airlines over more than 30 years, it was an excellent experience.
Good, could check in online though
Everything was excellence and good
Nevýhody: "None all good"
Výhody: "Train the stuff Better food"
Výhody: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Výhody: "All is well"
Nevýhody: "Everything is excellent"
Výhody: "The crew was v good"
Nevýhody: "The seats and boarding staff"
Výhody: "Food is delicious"
Nevýhody: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Amazing aircraft! Amazing crew!"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Food and leg room"
Výhody: "Yes very"
Výhody: "No WiFi in most of the flight duration"
Výhody: "All except the food"
Nevýhody: "The food"
Nevýhody: "Seats for its along way"
Výhody: "Great staff, great comfort. Great airline!"
Nevýhody: "The boarding system is somewhat confusing with 5 different zonings."
Nevýhody: "Very uncomfortable seats in business class, almost no recline."
Výhody: "nice crew, great service"
Výhody: "They flight"
Nevýhody: "Complementary hotel for long stops"
Výhody: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Nevýhody: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Výhody: "Qatar is impressive. The airbus was incredible."
Nevýhody: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Výhody: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Nevýhody: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Výhody: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Nevýhody: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."
Výhody: "Crew were very helpful and courteous"
Výhody: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Nevýhody: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Výhody: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Nevýhody: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Výhody: "Lots of entertainment"
Nevýhody: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Výhody: "great entertainment system friendly staff"
Nevýhody: "very cramped flight, even when just partially full light food for an 8 hour flight"
Výhody: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Nevýhody: "The food ,however, was disappointing again."
Výhody: "Crew had amazing customer service with a badly serviced plane"
Nevýhody: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Výhody: "Decent leg room. New plane."
Nevýhody: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Výhody: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Nevýhody: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"
Nevýhody: "I had to ask for wine to 3 different hostess's"
Výhody: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Nevýhody: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"
Výhody: "The service from the crew was amazing"
Nevýhody: "The food was not bad compared to some air lines"
Výhody: "The friendliness of the crew."
Výhody: "Friendly crew"
Nevýhody: "Food and price of ticket"
Výhody: "It was the first time using Qatar Airways and I'll continue doing so in the future."
Nevýhody: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Výhody: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Nevýhody: "Plane was a little too warm."
Výhody: "The head flight attendant in the economy cabin was nice, after a bit."
Nevýhody: "My entertainment system stopped working and all they could offer me was something farther back in the cabin. As a Gold privilege member, I choose to sit at the front of the cabin, and yet the entertainment system was unavailable. I wish Qatar Airways could compensate me for my unfavorable experience."
Nevýhody: "food quality on board was really bad. there were no snacks on the plane as well..."
Výhody: "friendly staff"
Nevýhody: "encouraging passengers to do more social distancing at gates"
Nevýhody: "No coffee no tea. Disgusting."
Výhody: "The crew was great and friendly"
Nevýhody: "How can you ran out of wine on a flight"
Nevýhody: "Them good"
Nevýhody: "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."
Výhody: "Good crew"
Nevýhody: "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"
Výhody: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Nevýhody: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Výhody: "Good Food. Polite treatment of Customers. Good Luggage allowance."
Nevýhody: "Missed this flight due a layover and had to wait in the airport overnight."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "I made a mistake in changing of flight dates and within 24 hours I tried to rectify it and I couldn't for some strange reasons, I called for help and they told me they cannot help me cos Turkish airlines have already made the changes... This is so so horrible and am still here in turkey stranded.... Thank you very much for ur services"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Food was fine"
Nevýhody: "delay time and Istanbul airport"
Výhody: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Nevýhody: "The sounds of air was to much. I could hear the air outside and was bothering me."
Výhody: "Feeding and taking good care of passeger by giving out naccessary information promptly . Thank you again."
Výhody: "Everything was perfect. I enjoyed my flight specially delicious food. I will definitely fly again by Turkish Airlines. I also recommend to other travelers."
Nevýhody: "The flight arrived a little late. It was not on time."
Výhody: "Comfort, food, staff, everything"
Výhody: "Meal very good. On time."
Nevýhody: "Audio for entertainment via ear buds almost indecipherable."
Výhody: "Enjoyed: - Service - Food - Amenities"
Nevýhody: "Disliked: - Disembarking & embarking at Attaturk (ie. shuttle bus)"
Výhody: "Food and comfort was great."
Nevýhody: "Israel requires them to close bathrooms forvlast 30 minutes but there was no warning. So when tried to go 30 before landing had to wait until we landed."
Nevýhody: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "I appreciate the food service -- receiving two full meals for the 12-hour flight is critical to maintaining a relatively good mood."
Nevýhody: "I didn't like that the ticket desk doesn't know the regulations on what deices are or are not allowed on the aircraft. I really didn't like having my e-reader taken away from me when changing planes in Istanbul (with no explanation as to what was happening or how I'd get it back) nor the fact that over 200 people had to pick up devices at JFK and only two employees were retrieving them."
Nevýhody: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."
Výhody: "I liked the connection in Instanbul, we didn't have to walk a lot and we didn't have to go through passport check, the connection was short. The flight to tlv was short and comfortable"
Nevýhody: "I bought new suitcase and it arrived to tlv broken"
Výhody: "Crew and entertainment were excellent"
Nevýhody: "Seat assignments I made on line got changed."
Výhody: "Service was exceelent and all crew staff were professional and friendly and courteous."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Výhody: "Really enjoyed the crew from NYC to Istanbul. Very professional and great courteous service. To Prague was also simply Excellent. For some reason the flight from Istanbul to NYC - JFK was not as good."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Nevýhody: "Worst boarding as flight was late and who ever was boarding us was rude, I get in my seat was taken, flight attendants were the rudest Iv ever dealt with, anything I asked for was not available, air conditioning was not working in the middle part of the plane. I could not stand sitting so I stood in the back the WHOLE 10 hour flight from the heat. I was so uncomfortable I will definitely take action on this one. I will demand a full refund the whole way I was extremely upset."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Nevýhody: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."
Výhody: "The crew was very nice."
Nevýhody: "The cup holder on my seat was broken and wouldn't stay up... So minor. Other than that, we had a very pleasant flight in TA."
Výhody: "Checkin agent was very friendly and helpful."
Nevýhody: "The food options were exhausted by the time service reached my seat; so had to eat whatever is available, which is still good."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "The food was great, the movies were really good and there seemed to be more leg room."
Nevýhody: "The stewardesses talked nearly non-stop when they were not working. It disturbed our sleep on the long flight back."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Much more comfortable than I expected. Attentive flight attendants."
Nevýhody: "After flying cheapi airlines, norhing. It was a great experience."
Výhody: "Average friendliness of crew, paying for extra leg room seat is a must"
Nevýhody: "Food with a taste, rather than dull"
Výhody: "New aircraft had free Wi-Fi and lots of movies. Clean."
Nevýhody: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."
Výhody: "Food taste"
Nevýhody: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."
Výhody: "THE FLIGHT WAS PLEASANT"
Nevýhody: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"
Výhody: "Not much"
Nevýhody: "The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is."
Výhody: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Nevýhody: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."
Nevýhody: "Flight was delayed 1 hour"
Výhody: "Flight on time"
Nevýhody: "No gluten free meal available"
Výhody: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Nevýhody: "Company plays games with attractive low fares but extra charges for seating and luggage"
Výhody: "The crew was friendly and helpful."
Nevýhody: "I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy."
Nevýhody: "Everything was good"
Nevýhody: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, I lost the money, the passenger did not fly, and no refund was issued. This is the first time I ever heard of such BS. Not happy, very disappointed"
Nevýhody: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."
Nevýhody: "Not getting new business configuration"
Výhody: "Good service, nice meal."
Nevýhody: "No USB ports or movie choices. Entertainment screen very small."
Výhody: "There was nothing to like about this flight!"
Nevýhody: "The seats were the most uncomfortable I have ever experienced. There was no leg room. My knees were in the back of the seat in front of me abd I could not move. Unless you are way below average height, don’t take this airline."
Výhody: "Entertainment was fine"
Nevýhody: "Boarding was a mess, my seat recline was messed up so the button didn't do anything, but if I leaned back it would too... Flight crew was also not particularly friendly."
Výhody: "Check in was handled professionally and personally. Service throughout the flight was cordial."
Nevýhody: "The entertainment system was non existent on the Airbus 319."
Výhody: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Nevýhody: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"
Výhody: "Excellent Service - pleasant flight - comfortable seats"
Nevýhody: "Poor entertainment system"
Nevýhody: "Next-day connecting flight after a delayed arrival and involuntary stopover in Porto due to air traffic over LIS. This time around, the flight took off an hour late because of [guess...] air traffic. Well, my dear LIS management, that's how you sink your national carrier."
Výhody: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Nevýhody: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"
Výhody: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."
Nevýhody: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."
Výhody: "Flight crew was friendly."
Nevýhody: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."
Výhody: "Nice crew, on time departure"
Nevýhody: "Old plane, bad food"
Výhody: "Despite the constant delays, overbookings, and other mediocre treatment of the passengers the crew and TAP personnel remained friendly"
Nevýhody: "Flights constantly delayed, overbooked flight without a solution, overbooked hotel... Arrived at destination (Bru) 24h after arriving at airport in Faro. Will avoid TAP at all costs."
Výhody: "I like everything the trip as very good very safety all the best i want to book again next year thank you."
Nevýhody: "What i dont like the Chargers for the lugage im supriised i have travel a lot and never paid extra for lugage ? Maria"
Nevýhody: "Delayed departure"
Výhody: "Seats felt smaller than most international flights"
Výhody: "New plane. Seats ok"
Nevýhody: "Very long wait for boarding. Overcrowding of bus. Food insufficient and mediocre though business class"
Výhody: "Very friendly staff and well organized."
Výhody: "Great service, great comfort, great food and early arrival"
Výhody: "They were in such a bad mood!"
Nevýhody: "The captain had fasten seatbelt on because of turbulence. As soon as it came off the crew insisted on doing the service instead of waiting for desperate people to use the restroom. They made everyone sit back down so they could serve sandwiches and drinks. There was plenty of time and they should have waited. The only time the crew smiled was when the flight was over"
Nevýhody: "Booked my flight in January to ensure good seating for my family. Checked in day before departure and all my seats were changed. Also on my return flight. No notifications. We ended up all the way in the rear of the aircraft. Totally unexceptable"
Výhody: "I liked that the flight price included a breakfast snack and beverages. I also liked that there was okebty if leg room"
Nevýhody: "I was charged 35 euros for my luggage (the desk attendant told me it was 25 euros) and I was told that if I wanted to claim my baggage during my 24-hour layover I would be charged the baggage price again. I did not receive an option to pay for my luggage when I purchased my ticket and could not find information on TAP's page about luggage fees."
Nevýhody: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."
Výhody: "Very comfortable flight."
Nevýhody: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."
Výhody: "Everything was mediocre,"
Nevýhody: "Seats were too narrow,very little leg room,poor choices in entertainment"
Výhody: "Crew was welcoming and service was great!"
Výhody: "Their system updates you with messages on gate changes and times. Staff is very friendly and professional. Planes are clean and seem well maintained."
Výhody: "My flight was punctual, the seats are comfortable, steady take off and landing"
Výhody: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nevýhody: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"
Výhody: "Meal was good, and they gave us a snack since it was a long, trans-Atlantic flight. Crew was friendly."
Výhody: "Good flight, boarded and left on time. Food and service were fine."
Nevýhody: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."
Výhody: "USB ports to charge your phone, watched almost a whole season of HIMYM:) good dinner."
Výhody: "The best thing was the attention and kindness of the crew on board: Excellent! Although I do have some complaints, I would say Tap is a quite good airline that should improve some aspects."
Nevýhody: "The boarding in Lisbon was not efficient. It took a lot of time to get people on the plane and the land personnel in charge were not nice at all. I would even say very bad humoured! Plus the majority of passengers were kept standing for a very long time before entering the lounge at the gate because even though it was full of empty seats we were not allowed to enter the area. The food was not good and the entertainment system on board needs a refreshment to modernise it."