Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
Výhody: "I loved the film with kabuki characters to introduce safety procedures."
Nevýhody: "More seating room, better ventilation."
Výhody: "More leg room than most flights."
Nevýhody: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
Výhody: "The crew was fantastic and the food was very nice."
Nevýhody: "It really would have been nice to have a vegetarian option!"
Výhody: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Výhody: "I enjoyed the flight because the flight NH9 wasn't fully booked, I used my next seat too. Also, the crews are generally better then usual, more smile. Food also better than last severity trips."
Nevýhody: "Even so, food can be better. I want more western drama on entertainment."
Výhody: "I like the service. I love the food,"
Nevýhody: "Nothing for complaining, everything is good"
Nevýhody: "It was a short hopper so didn't mind much. I actually slept on this plane."
Výhody: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Nevýhody: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Výhody: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Výhody: "Crew is awesome and nice"
Nevýhody: "The seat was extremely uncomfortable."
Výhody: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Nevýhody: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."
Výhody: "Great service by the crew! Excellent food and flight was on time,"
Nevýhody: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Nevýhody: "Small plane. No cabin space for carry ons."
Výhody: "The attendants are all courteous and respectful."
Výhody: "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."
Výhody: "Cheap prise"
Nevýhody: "Food and entertainment"
Výhody: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Nevýhody: "Can't think of one thing."
Výhody: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Nevýhody: "The in seat entertainment was a bit clunky"
Výhody: "Excellent, polite service, very comfortable seats."
Výhody: "Staff were very nice. Very fast service as well."
Nevýhody: "Seats were a bit uncomfortable"
Výhody: "The crew is awesome and food is quite good"
Nevýhody: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Nevýhody: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."
Výhody: "The staff are friendly and helpful. The seat is very comfy"
Výhody: "I like the courteous and efficient service of the whole crew."
Nevýhody: "I didn't like part of the journey to USA to be run by UNITED."
Výhody: "Best flight ever"
Výhody: "Good food and service"
Nevýhody: "Delay too much time"
Výhody: "Great customer service and very kind staff!"
Výhody: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Výhody: "Efficent, courteous and reliable."
Nevýhody: "Nothing in particular."
Výhody: "The food was really good, service was great, and nothing to complain about"
Nevýhody: "I don't have any complaints"
Výhody: "Great service, excellent and curteous. Clean cabin"
Nevýhody: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
Výhody: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Nevýhody: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
Výhody: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Výhody: "Everyone is super nice."
Výhody: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Výhody: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Nevýhody: "The food provided was tasteless"
Výhody: "Great service, I'd definitely fly again."
Výhody: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
Výhody: "The icecream"
Nevýhody: "There was only one choice of meal left when they gave it to me:("
Nevýhody: "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"
Výhody: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Výhody: "Excellent service and food"
Výhody: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Nevýhody: "Delay on tarmack at airport. No fault of ANA"
Výhody: "Everything accept the food selection."
Nevýhody: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Výhody: "All flights were on time or early."
Výhody: "I could not rate food and entertainment higher as food was not served and there was no entertainment."
Nevýhody: "The touch screen did not work properly"
Výhody: "Nice crew, good food."
Nevýhody: "Both bathroom were not working in business class area."
Výhody: "Crew good and seat OK but not exceptional for business class"
Nevýhody: "Food was average - main course could have been better. Range of movies ok but not great"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Nevýhody: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Výhody: "Loved the smooth ride."
Nevýhody: "Bathroom was pretty nasty"
Výhody: "Usual faultless KLM experience"
Nevýhody: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Nevýhody: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Výhody: "Great plane and staff"
Výhody: "The seat was a little uncomfortable but the crew were amazing."
Výhody: "General flight journey"
Výhody: "Crew was ok."
Nevýhody: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"
Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Výhody: "Crew was nice and efficient"
Nevýhody: "Economy seats don’t recline enough."
Výhody: "very attentive crew"
Nevýhody: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Výhody: "The crew were amazing and the flight was very smooth."
Nevýhody: "Keep up the good work"
Nevýhody: "No reading light in my seat..."
Nevýhody: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Výhody: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Nevýhody: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Výhody: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "The crew was really friendly."
Nevýhody: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Nice people and good service"
Nevýhody: "Not much"
Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Nevýhody: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."
Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Výhody: "Thankful for coffee being served without charge. Not all airlines do that."
Výhody: "Good multi media access and content"
Výhody: "Usual professional and friendly service from my airline of choice for most destinations."
Výhody: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Nevýhody: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Výhody: "Everything - Checkin, crew, food, entertainment"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "They were awesome."
Výhody: "Easy airport business"
Výhody: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Nevýhody: "Nothing. This is filler text to meet the min. characters."
Výhody: "Flight attendants tried their best given what they had to work with."
Nevýhody: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
It was a small Regional plane. Not much to expect
Výhody: "Great crew, on time, could get a good nights sleep"
Výhody: "Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time."
Nevýhody: "Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing."
Nevýhody: "Keep up the same spirit"
Nevýhody: "Boarding process could have been smoother"
Výhody: "A350, smooth and quiet. Nice plane"
Nevýhody: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Výhody: "I liked the window seat."
Nevýhody: "They didn’t talk much about the landing card."
Výhody: "reasonable leg room comfortable seat"
Nevýhody: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"
Výhody: "Well oiled service machine."
Výhody: "I will recommend to my friends and families."
Výhody: "Crew were friendly and pilot did a great job"
Nevýhody: "No food and very limited beverage service. No entertainment,"
Výhody: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Nevýhody: "I wish there was a bigger choice of classical music in the entertainment program."
Výhody: "The crew was very helpful and kind. The plane extremely comfortable"
Nevýhody: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Nevýhody: "Seats. Very uncomfortable"
Výhody: "Great service, staff and punctuality"
Nevýhody: "The food was soggy and overheated"
Výhody: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Výhody: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Nevýhody: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."
Výhody: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Nevýhody: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."
Nevýhody: "You have canceled my flight and you have just sent me an email."
Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."
Výhody: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Nevýhody: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
Nevýhody: "Late arrival caused late departure for 1 hour."
Nevýhody: "My knees dug into the seat in front of me. No hand cleaner provided with food."
Výhody: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nevýhody: "The weird on board shopping thing."
Výhody: "Schedule is on time."
Nevýhody: "Food was not much excting and seat distance was rather short, making uncomfortable."
Výhody: "Seats larger and more comfortablethan 3xpected."
Nevýhody: "Food and drink overpriced."
Nevýhody: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"
Výhody: "Spacious, on time and smooth"
Nevýhody: "There were no vegetarian options and I was unsure where to select a meal preference. This means that I did not eat anything for the duration of the flight....."
Nevýhody: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."
Výhody: "They moved my boyfriend and I from the back two seats on the plane up to the front with four seats across the middle! This was amazing for the long flight and allowed us to be very comfortable throughout the flight. Great service as well with three food servings and constant trash pickup."
Nevýhody: "Woman in front talked endlessly"
Výhody: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Nevýhody: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."
Výhody: "Food on into fight inedible..No Food on domestic. Charge for everything."
Výhody: "The flight attendant ruined my trip and experience3 with this airline."
Nevýhody: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."
Výhody: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."
Výhody: "Personnel were very nice and fight was comfortable"
Nevýhody: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Výhody: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Nevýhody: "a long flight from lax to lhr needs more snacks and refreshments"
Výhody: "Great plane Flight attendant Caroline fantastic"
Výhody: "Food ok. Service fine, grew nice."
Nevýhody: "Last on board no cargo space..Sears are not great. Passenger behind my wife was pounding on the video games I the entertainment system the whole flight."
Výhody: "The fact that this is the only daytime flight from Boston to Europe."
Nevýhody: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Výhody: "Everything was good, cozy airplane, tasty food"
Výhody: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Nevýhody: "Notting i can think of"
Nevýhody: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"
Výhody: "I have a BA - Gold card- BA lounge was good."
Nevýhody: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."
Výhody: "Checking was a breeze and there were no hassles getting through security. The flight was great and they even had a vegetarian option for my meal! I would highly recommend to anyone for International flight!"
Výhody: "Brilliant direct flight"
Nevýhody: "The cost could be a lot cheaper"
Výhody: "British Airway's Entertainment is better than FinnAir. Smooth flight."
Nevýhody: "Nothing really."
Nevýhody: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."
Nevýhody: "at least 10 people were waiting at the wrong gate when they finally announced the gate change. the gate was on the other side of the terminal and nothing was indicated on the information screens"
The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight
Výhody: "Take off and landing"
Nevýhody: "Layover time"
Výhody: "La ponctualité."
Nevýhody: "Variété des boissons proposées."
Výhody: "Yeah Everything well organized"
Nevýhody: "I believe so"
Nevýhody: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Výhody: "The crew was perfect"
Nevýhody: "No wi fi on the plane."
Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Nevýhody: "Seat recline was broken- wouldn’t hold position."
Výhody: "Quick boarding, comfortable seating. Great food!"
Nevýhody: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Výhody: "I like the comfortable seats"
Nevýhody: "Service lag a little"
Výhody: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Nevýhody: "See previous"
Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Výhody: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Nevýhody: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"
Nevýhody: "The craft is a bit old. Harsh landing."
Výhody: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Výhody: "Friendly attendants, entertainment variety"
Nevýhody: "Comfort, food could have been better."
Nevýhody: "More water provided during the flight. Also, the second meal was not very good."
Výhody: "The new movies selection, food was very good, staff more friendly than previous flights"
Nevýhody: "Boarding always a problem on MEA we have to wait too long in the queue"
Výhody: "Crew was nice movie selection was good."
Nevýhody: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Výhody: "Just a routine flight but done with perfect execution."
Výhody: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Výhody: "Food was good, crew was very professional and courteous. Flight was smooth."
Nevýhody: "Coach was cramped and the video system didn’t work very well"
Nevýhody: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Výhody: "Flight on time"
Nevýhody: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Nevýhody: "I didn’t have time to make it through customs. Missed my flight"
Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"
Výhody: "I like traveling with AirFrance in general."
Nevýhody: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Výhody: "I like the service. They caring and give snacks, comfort and overall"
Nevýhody: "None. I like everything"
Výhody: "Free snack and drinks. Good service."
Výhody: "Nothing special"
Nevýhody: "They start serving late the apperitif before taking off and take it back right after."
Výhody: "Staff was nice"
Nevýhody: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Nevýhody: "It was delayed"
Výhody: "On time departure and arrival"
Nevýhody: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Nevýhody: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Výhody: "Flight went smoothly"
Nevýhody: "Flight left late The seats are small and crowded There are no entertainment options"
Výhody: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Výhody: "Crew was great"
Nevýhody: "Not enough food"
Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Výhody: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Výhody: "Boarding sevece was very nice and helpful Thanks so much"
Výhody: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Nevýhody: "The wi-fi did not work on our flight"
Výhody: "Movie selection was awesome! Food was good too."
Nevýhody: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Výhody: "The food, the facilities, the seat, everything."
Výhody: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Nevýhody: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."
Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."