Najděte levné letenky Ósaka

Výhody: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Nevýhody: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."

Nevýhody: "Better food"

Výhody: "On time"

Nevýhody: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

Výhody: "Pretty much everything"
Nevýhody: "Nothing"

Výhody: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Nevýhody: "No vegetarian options on the main meal menu"

Výhody: "Very helpful staff. Easy check in. Comfortable seats."

Výhody: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Nevýhody: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Výhody: "The service"
Nevýhody: "Landing was horrible worse landing I have ever had"

Výhody: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Nevýhody: "None"

Výhody: "Fast and eady"
Nevýhody: "Couldn't pick seating or check in online so I was separated from my husband"

Výhody: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Nevýhody: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"

Výhody: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Nevýhody: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Výhody: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

Nevýhody: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Nevýhody: "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."

Výhody: "The staff"

Výhody: "Wonderful Crew."

Výhody: "The courtesy and professionalism is a 10."
Nevýhody: "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."

Výhody: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Výhody: "Fast flight"
Nevýhody: "No entertainment."

Výhody: "Comfortable and service was pleasant"
Nevýhody: "Like all of it except lack of vegetarian option for food"

Výhody: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Výhody: "All were very polite and were very through when checking the cabin before departure and landing"

Výhody: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Nevýhody: "only limited number of movie."

Výhody: "Excellent service. Flight attendants are consistantly helpful and friendly."

Výhody: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Nevýhody: "I thought the food was just so so. However, that's always a matter of personal taste."

Výhody: "Superior service in a great and spacious plane."
Nevýhody: "Seats are a bit flat and shallow, besides that it was awesome!"

Výhody: "Service"
Nevýhody: "Food, especially before landing"

Výhody: "Good service."

Výhody: "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
Nevýhody: "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

Výhody: "Airplane is well kept. Snacks are available near the beverage area."

Výhody: "Food & entertainment"

Výhody: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Nevýhody: "None"

Výhody: "A meal on a two hour flight is an amazing perk!"

Výhody: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Výhody: "JAL has customer service that no other airline comes close to."
Nevýhody: "Nothing, JAL is perfect. I mean it"

Výhody: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Nevýhody: "Not much leg room"

Výhody: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Nevýhody: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

Výhody: "Staffs areattentive"
Nevýhody: "Chair space so limited"

Výhody: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Nevýhody: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Výhody: "Comfortable and spacious for economy class. Very helpful staff."
Nevýhody: "If I have to be picky the movie selection didn't seem great."

Nevýhody: "Requested Vegetarian Meals. Didn't get them"

Výhody: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Výhody: "Short flight."

Výhody: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

Výhody: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Nevýhody: "I don't have anything to complain about."

Výhody: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Nevýhody: "Everything was great !"

Výhody: "Some of the crew were friendly, certainly not all of them."
Nevýhody: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."

Nevýhody: "The crew was good, but the attentiveness of the crew on the second leg was amazing"

Výhody: "Fast Boarding"
Nevýhody: "Better Economy Class Seats"

Výhody: "Food and entertainment"
Nevýhody: "Baggage damaged"

Výhody: "They were very supportive.. Thanks."

Nevýhody: "The seats were so uncomfortable , the leg space was too small ."

Nevýhody: "Flying on time"

Výhody: "Entertainment system has a great selection, leg space even in economy is big enough."
Nevýhody: "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("

Výhody: "General flight was good. Loved the food."
Nevýhody: "Beeing more than an hour delayed"

Výhody: "Crew was good"
Nevýhody: "Delayed departure, seats were not selected properly. We were 6 were the preferred seat for one of them was window. However, they selected seats in the middle till the last before window."

Výhody: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Nevýhody: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."

Výhody: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Nevýhody: "Very small plastic cups of water. On-board on call crew service was slow."

Nevýhody: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"

Výhody: "Nothings"
Nevýhody: "Seats not comfortable Service was not good"

Výhody: "Food, staff, flight"
Nevýhody: "Cabin luggage limit, too long layover"

Nevýhody: "Read the above. Completely incompetent and dishonest company"

Výhody: "Nice flight sttendents"
Nevýhody: "Seats too small"

Nevýhody: "Far too low temperature settings"

Výhody: "Very Very Good"

Výhody: "Good, entertainment & comfort"
Nevýhody: "Crew not bad"

Nevýhody: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."

Výhody: "All great!"

Výhody: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Nevýhody: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."

Výhody: "I like food and spacious seats, make journey comfort"
Nevýhody: "TV movies were outdated,"

Výhody: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Nevýhody: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."

Výhody: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Nevýhody: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Výhody: "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
Nevýhody: "Food is not as it used to be. Need to bring that old taste back."

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "Nice travel from Dallas to Dubai and I am happy."

Nevýhody: "Excess baggage kilo rate is much more expensive than most airlines"

Výhody: "all entertrainment onboard is excellent ."
Nevýhody: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Výhody: "Overall experiance."
Nevýhody: "Nothing"

Výhody: "We got upgraded which was a lovely surprise!"
Nevýhody: "Nothing with the actual flight."

Výhody: "Emirates service is what set them apart. The crew is always smiling and helpful. Makes for a great flight experience."

Výhody: "everything"
Nevýhody: "same food options"

Výhody: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Nevýhody: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."

Výhody: "Good flight and easy transfer."

Výhody: "Lots of leg room in a very comfy seat. Great cabin service from friendly and helpful cabin staff. Great entertainment options. Thankyou"

Nevýhody: "The food looked so bad and tasted even worse. Very very poor quality of food. My daughter and I , both would open the tray and close it back. We ate only the crossiants and fruits. Emirates need to improve their meals."

Nevýhody: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."

Výhody: "The staff who checked me in at chennai were rude and unhelpful. They spoke in an unacceptable manner - when asking why about my baggage weight. Discriminating against musicians - rude to women. Very poor experience. I did not even get a receipt for my extra baggage for which I paid 50 usd."
Nevýhody: "Rude staff at ground on chennai and seeking to make money, discriminatory"

Výhody: "Boarding was fast."
Nevýhody: "Internet was bad and slow despite i paid its price.. luggage take so long.. the bar on the 2nd floor can better be accessed with a paid fees and not enclosed for a certain seat level."

Výhody: "New aircraft"

Výhody: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."

Nevýhody: "I did not see on the website that in order to get Dubai Connect you were meant to spend a certain amount of money. I thought it was due to an eight-hour layover. I have done it on two other flights. When I arrived people had me running all over the place trying to get information on why I was not eligible. If I knew it was based on rate or it was clearer on the website I would not have booked the flight."

Výhody: "Great entertainment options, crew is freindly and helpful. Early Check-in was easy, fast and convenient."
Nevýhody: "Leg space, seat cushion needs to be more- it seems claustrophobic, timings for the flight- need some as a day time flight rather then being up all night, going through the channel of air bus to the flight...."

Výhody: "Nothing much to complain about"
Nevýhody: "Shuttters always closed"

Výhody: "Clear and firm boarding instructions - captain updated flight status. Helpful and patient crew. Clean toilets. Prompt disembarkation."
Nevýhody: "Food for main a bit tasteless and dry"

Výhody: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Nevýhody: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"

Výhody: "The flight was empty and the luxury to choose your open row of seats"

Výhody: "Impressive service... amazing crew, very friendly and professional"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "The crew."
Nevýhody: "The time between flights."

Výhody: "Almost everything, especially the crew."
Nevýhody: "Don’t feel like anything should be better to be honest"

Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Výhody: "Crew was great and helpful despite oversight in my special meal."
Nevýhody: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Výhody: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nevýhody: "the headrest is hard. Apart from that- all was fine"

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Nevýhody: "They left my bag off the plane. Ridiculous."

Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."

Nevýhody: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Výhody: "Food, entertainment and crew was exceptionally friendly."
Nevýhody: "Seats not great for such a long flight."

Výhody: "Crew was great and professional."
Nevýhody: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"

Výhody: "NOTHING"
Nevýhody: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Výhody: "Staff very pleasant"
Nevýhody: "Evening snack was not the greatest breakfast was pretty food"

Nevýhody: "Very slow service at checkin, was not even available when I arrived at the airport"

Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Výhody: "Time and Good clean place.. in This case airpöane.."
Nevýhody: "It was not entreteiment st all"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Everything excellent. Comfortable seats in business."

Nevýhody: "The movie selection did not seem extremely varied."

Výhody: "Wifi on Board"
Nevýhody: "Nothing"

Výhody: "Nice crew; clean plane; decent dinner"
Nevýhody: "No entertainment system; insufficient knee space"

Výhody: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nevýhody: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Výhody: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nevýhody: "Flight departing late."

Výhody: "Good Experience"
Nevýhody: "Nothing much"

Výhody: "Friendly staff, good service and on time departure/arrival."

Nevýhody: "Crowded seating, wake-up for breakfast service two hours before arrival"

Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Výhody: "quick and relaxed"

Nevýhody: "Two hours delay in the start."

Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Výhody: "Everything. Staff incredible."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nevýhody: "The entertainment was quite dated and didn't have new movies etc"

Výhody: "Jet airways flight till mumbai"
Nevýhody: "Poor legspace in Klm flight till Amsterdam"

Výhody: "Easy airport business"

Výhody: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nevýhody: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Výhody: "Free wee cake."
Nevýhody: "Nothing in particular."

Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Výhody: "Speed, crew, and reliablity."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Výhody: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nevýhody: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Výhody: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Nevýhody: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Výhody: "La ponctualité."
Nevýhody: "Variété des boissons proposées."

Nevýhody: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Výhody: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Nevýhody: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Výhody: "The crew was perfect"
Nevýhody: "No wi fi on the plane."

Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Nevýhody: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Nevýhody: "Advertised October Pink products but did not have them for breast cancer support"

Výhody: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Nevýhody: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Výhody: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Nevýhody: "Explain me to take the bag on time.it was almost left in the airport."

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "The crew was nice and the seat comfortable."
Nevýhody: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Nevýhody: "Couldn’t understand announcements"

Nevýhody: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Výhody: "The crew was friendly!"
Nevýhody: "Once again no vegetarian options."

Výhody: "Crew and food were great."
Nevýhody: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Nevýhody: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Výhody: "Crew was very nice. Food was good and tasty."
Nevýhody: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Výhody: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Nevýhody: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Nevýhody: "they lost our luggage very inconvenient"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "Timely and smooth teansit."
Nevýhody: "Food has a way to go to be appetising."

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Výhody: "The crew worked hard, but the food was below the French standards."
Nevýhody: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Výhody: "Great service, decent food"
Nevýhody: "There was no WiFi on the plane"

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "Crew were pleasant most of the time"
Nevýhody: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Výhody: "Free snack and drinks. Good service."

Výhody: "Speed, professionalism"
Nevýhody: "Nothing"

Výhody: "Nothing particular"
Nevýhody: "Nothing particular"

Výhody: "Staff was nice"
Nevýhody: "MD planes are old and not very comfortable."

Výhody: "Smoothness of flight and service"
Nevýhody: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Výhody: "Hospitality of the flight attendants"
Nevýhody: "Toilets could hv been cleaned more often"

Výhody: "nothing"
Nevýhody: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Výhody: "Not much."
Nevýhody: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Výhody: "Crew was great."
Nevýhody: "Food could be a bit better. White bread is unhealthy."

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Výhody: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Nevýhody: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Výhody: "Excellent choice of movies. Great service. Friendly crew."
Nevýhody: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"

Výhody: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Nevýhody: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "The food, the facilities, the seat, everything."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "The airplane was new, good food and service."

Výhody: "Pleasant staff."
Nevýhody: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"

Výhody: "No complain about Air France. The service and food are very good. Enjoy it."
Nevýhody: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."

Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."

Výhody: "Nice comfortable plane and excellent crew"
Nevýhody: "We had to wait ages for one passenger to board. This made us miss ur slot and we arrived 90 minutes late in Paris. The plane should have just left without her. The breakfast on offer was terrible. We booked through Flybe, with our reference no and a flight no that was different from Air France. We could not book in on-line with this no, and could not do it automatically at the airport either. We had to book in at the desk. Same thing on the way back, except that even at the desk, the Air France check-in man had difficulty. He told us first of all to go to Flybe desk, but we couldn't find it and had to come back.What went wrong here? It was a shambles. I hope I will get a response to this."

"Worst experience ever. My carry on was checked in and I had to carry all my electronics (laptop, etc) as if I was lost. No food. No proper AC. It was clearly stated that I have a carry on that I could bring with me and I wasn't allowed a carry on upon boarding. I flew many airlines (International and domestic airlines) and this by far is the worst experience I've had."

"Flight was delayed"

Výhody: "Quick flight"
Nevýhody: "Nothing"

Výhody: "Very nice crew."

Nevýhody: "No social distancing AT ALL. Flight was packed"

Výhody: "Clean and comfortable"

Výhody: "Everything"

Výhody: "Crew were exceptional!!! Organizing the passengers and make the arrangements to meet the requirements of social distance. Bravo!!!"
Nevýhody: "Cookies had a very bad taste. Water was perfect!"

Výhody: "I am no longer comfortable with airline seats, bad nerve in back of leg."
Nevýhody: "Poor communication about “Red-tagging” carry on luggage"

Výhody: "Nothing"
Nevýhody: "Nothing"

Výhody: "The crew was very helpful."
Nevýhody: "Sears are pretty tiny for comfort"

Nevýhody: "I’m tall. And there is no room to put my legs or my arms."

Výhody: "Good crew, appeared to work we’ll together."
Nevýhody: "Could not figure out how to plug in ac for charging devices. Should have some educational label somewhere on that."

Nevýhody: "Phoenix airport is horrible for on time departures. Always."

Nevýhody: "3 hr delay. Had to finally swap airplanes."

Výhody: "The flight attendants were very friendly and the food was delicious"
Nevýhody: "more drink choices like ginger ale"

Výhody: "I was able to sleep comfortably, even in the middle seat."
Nevýhody: "Not been in a middle seat"

Výhody: "The crew was really nice and helpful."
Nevýhody: "The flight was delayed for awhile and there was little information on an ETA of when we would be able to leave."

Nevýhody: "A toilet had no water. The internet was not working for the whole flight"

Výhody: "Wonderful Crew"

Výhody: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Nevýhody: "The usb charger for my seat didn't work. The power cord kept falling off."

Nevýhody: "There was no movies in flight while returning back"

Výhody: "Seats were nice, flight was efficient, arrived early."
Nevýhody: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."

Výhody: "Nothing"
Nevýhody: "They forgot to plan a pilot....also the crew was 45 min late"

Výhody: "Food wasn’t awful."
Nevýhody: "Late. Very. Delayed at departure, then parked on the tarmac for most of an hour, perhaps more, to get to a gate. several of the cabin attendants were very unhappy people, grumpy, snappish and harsh. Old plane, no frills. (Center screens for entertainment, no usb charging in main cabin) come-one—use this poor old guy for short haul stuff."

Nevýhody: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"

Výhody: "staff was nice, but check-in is clumsy and inefficient"
Nevýhody: "plane from Prague to Philly is ancient, still has the drop-down screens from 1981 and the radio station dial for listening in, but that didn't even matter as the video system was down for half the flight. No electrical charging capability unless you carry a car adapter with you. Overhead space was tiny. At least they had headrests, which is weird since the seats are obviously 30+ years old. Business class and first have been upgraded with new features."

Nevýhody: "Old overhead monitors for movies. Audio did not work at my seat."

Výhody: "The crew members were friendly."
Nevýhody: "Everything. The outdated planes need to be renovated with seatback screens. The entertainment featured on the aisle screens were unappealing. The economy seats are smaller than on other planes we've flown in; my husband could not fit his legs in his own leg area and was miserable the entire flight. And lastly, the plane was freezing, even after turning off the air overhead. Everyone around me was huddled under their skinny blankets shivering."

Výhody: "There was ample food."
Nevýhody: "No individual tvs or phone chargers or in flight wifi available. Flight was delayed. Luggage was emptied onto a different carousel instead of the one that was posted. There was no announcement made of the carousel change."

Výhody: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Nevýhody: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."

Výhody: "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front"
Nevýhody: "Small delay of 25 minutes"

Výhody: "Quick and efficient boarding, on time, when I asked at the gate for a window seat, I was accommodated. The food was very tasty and the flight attendants pleasant. Overall happy with this flight!"
Nevýhody: "It is impossible to sit comfortably due to the headrest that pushed my head forward regardless how I positioned it and removing it was impossible. There were no individual screens with in-flight entertainment and although I usually read or sleep, I can see how it would bother someone."

Výhody: "Totally fine"
Nevýhody: "It was fine"

Nevýhody: "Horribly made me cancel flight because of 1min after 30 min cut off for boarding pass. Sat at the front desk for 29 minute arguing until my plane left."

Výhody: "The staff was nice and the pilot tried his best to keep us informed."
Nevýhody: "Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!"

Výhody: "everything was smooth"
Nevýhody: "Nothing bad about the trip"

Nevýhody: "Despite being listed as vegans, we were not provided with vegan meals. When pointed out to the staff, we were given a small packet of soy crackers."

Výhody: "The screens for every seat are a lifesaver for traveling with young kids. We were well fed and comfortable for the flight."
Nevýhody: "Our original flight was cancelled shortly before take off and we were forced to accept a flight that was longer travel time and got us home later."

Výhody: "Like the clean, comfortable seating. Great crew service and in time!"
Nevýhody: "n/a"

Výhody: "The crew was very kind and we had a safe trip in general"
Nevýhody: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."

Výhody: "Nothing... did not end up taking the flight as when we got to the airport to check in they told us that they overbooked and we had to take a flight the next morning. They did offer to put us up in a hotel and pay for the taxi to and from but we were not pleased. We needed to get to our destination that night so we had to buy tickets on another airline."
Nevýhody: "See above."

Výhody: "Nada"
Nevýhody: "Overbooked Long lines Lost bag for my son Rude agents Absude EU 33 charge to book a seat. Bad website. Not a decent customer service. End this airline"

Výhody: "Plenty of room in first class. Flight crew was efgicient"
Nevýhody: "Flight was not catered, therefore we ended up with only a small cup of water. It wasn't worth the upgrade to first class. Also, the upgrade indicated our luggage would be a priority at baggage claim. We had connection to make for an international flight, but here I sight at baggage claim 1...waiting and waiting."

Výhody: "Nothing"
Nevýhody: "We lost our connection to Jacksonville"

Nevýhody: "arrived at SFO. walked up to kiosk. Entered info. $25 x 2 for first bag! paid. went up to check-in agent. She agreed it was a mistake but could not issue refund. "refund.aa.com" did not work. very frustrating way to begin long trip. even though it was a four hour flight, AA used an older plane; roll-aboards only fit sideways, not wheels in or out, , in storage above seats, so space ran out quickly. flight crew grumbled about plane as well. not very reassuring way to fly."

Výhody: "Nice new seats"
Nevýhody: "Crew came by once with drinks, never came back through with food/snacks. Never came through with water, as they usually do later in this flight. They spent most of the time chatting in the galley."

Výhody: "Easy to get on and off"
Nevýhody: "cramped"

Nevýhody: "No food, no good entertainment"

Nevýhody: "Plane was too old, flight attendants were rude"