Najděte levné lety z Prahy do Sarajeva

Nevýhody: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Výhody: "Good crew, food was good for airline food. Entertainment offerings were good."
Nevýhody: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Výhody: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Nevýhody: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Výhody: "Friendly crew"
Nevýhody: "Very good overall"

Výhody: "The crew was excellent, very good food, good entertainment"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Nevýhody: "Food selection was a bit short"

Výhody: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Nevýhody: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Výhody: "Clean airplane and toilets Many entertainment choice No turbulence"
Nevýhody: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"

Výhody: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Nevýhody: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "The food wasn’t bad"
Nevýhody: "Business seats suck"

Výhody: "Great service & lots of room to sleep"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "Flight was exactly on time as described. Crew was friendly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Entertainment"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Or print out a boarding pass. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva."
Nevýhody: "See sbove"

Výhody: "Easy, on-time and courteous"

Výhody: "Crew and people were fabulous!"
Nevýhody: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Výhody: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Nevýhody: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Výhody: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Nevýhody: "gate number on ticket was different from where plane left from. Almost missed my flight."

Výhody: "Boarding was on time. Staff very courteous. No complaints at all"

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Super nice and skilled staff, everyone was great to interact with."
Nevýhody: "Not a thing."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Nevýhody: "Nothing"

Výhody: "The attendants were cordial"

Výhody: "Coke Zero was available."
Nevýhody: "Limited selection of movies and tv shows and only one food option."

Nevýhody: "The plane was old and the bathroom was really dirty"

Nevýhody: "The flight was overbooked, boarding took forever."

Výhody: "Great crew"
Nevýhody: "Automated check in machines were horrible and almost caused me to miss my flight"

Nevýhody: "Several flights to US were leaving from the gates in the same wing of the terminal. A separate US passport control hurdle was set up there as an additional step prior to the boarding. The lines were long and barely moved when I joined about 40 min before my departure time. The security guy who handled the lines refused to let me through without waiting in the line. I was pretty stressed that I won't make it in time. Eventually it was all fine, people were picked up from the line by crew members of the flights that were about to leave. And when I eventually got throught, the flight did wait for about 15-20 min for the connecting passengers that were late. Having a clear communication at that US passport control line near the gate would make my flight connection and boarding process much less stressful."

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Výhody: "The crew members were so sweet."
Nevýhody: "Flight was late. I missed my connection."

Výhody: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Nevýhody: "Food and seat comfort."

Výhody: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Nevýhody: "Movies available weren't to my taste, which isn't important anyway."

Výhody: "Very good"
Nevýhody: "Hi am happy"

Výhody: "Crew was polite and helpful"
Nevýhody: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Výhody: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Nevýhody: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Výhody: "No wifi or any entertainment. Flight delays and lost baggage!"
Nevýhody: "No wifi or any entertainment. Flight delays and lost baggage!"

Nevýhody: "Everything"

Výhody: "Crew was fantastic and with an exceptional service. Food was really good."
Nevýhody: "Maybe the seats coudl be a little bit wider"

Výhody: "Organisation"
Nevýhody: "Short flight but not quite comfortable seats."

Výhody: "Leg room was good. I am 6ft 2in"
Nevýhody: "Seat bottom could have been better. I have a honey bottom"

Výhody: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Nevýhody: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Výhody: "Crew was positively and smiling."
Nevýhody: "Flight was 44 min late. Could have been on time"

Nevýhody: "30min late arrival. Still was ok."

Nevýhody: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Nevýhody: "I wish there was an option of a sandwich vice sweet or pretzels."

Výhody: "Plane was very clean and drink service was frequent."
Nevýhody: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."

Výhody: "On time"
Nevýhody: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Výhody: "The stewardess is very polite and accommodating n"
Nevýhody: "Nothing"

Nevýhody: "Long delay."

Výhody: "Arriving alive. Attentive service was a nice bonus."
Nevýhody: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Výhody: "Everything was excellent"

Nevýhody: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Výhody: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Výhody: "It was fine"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "The crew was very attentive, generous and courteous."

Výhody: "Speaking of friendly sky. Great!"

Nevýhody: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Výhody: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Nevýhody: "Mediocre breakfast. Entertainment wasn't great."

Nevýhody: "Nothing to dislike"

Nevýhody: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Výhody: "Plenty of food and drinks, pleasant crew"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Very nice and polite crew, great service."
Nevýhody: "Regular breakfast was just a muffin and nothing else :("

Výhody: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Nevýhody: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Výhody: "Staff are pleasant and competent."

Výhody: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Nevýhody: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Nevýhody: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

Nevýhody: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Nevýhody: "Our baggage did not make it to our final destination"

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "Crew is good as always."
Nevýhody: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."

Výhody: "Quick boarding, friendly staff"
Nevýhody: "Flight was delayed"

Výhody: "Everything worked well."
Nevýhody: "No sleeve at Tel Aviv. disembarked by stairs and a bus to the terminal."

Výhody: "Premium economy is spacious and worth the money."
Nevýhody: "Better beer selection."

Nevýhody: "It could have left on time or explained why it left 20 minutes late"

Výhody: "The flight itself was inoffensive."
Nevýhody: "I was unable to select the 'fare' with a checked bag, so was planning to pay at the counter. I think the site for the airline is buggy, as it was also an ordeal by trial-and-error to try to check in online. I also could not elect to check a bag during the on line check in process, which I know is sometimes an option. When I arrived at the airport, the check in was a mess (ton of people, everyone was taking forever at the counter) and when I FINALLY arrived at the counter, I was informed that I needed to take a handwritten receipt from the check in counter, go up a floor and wind through a few corridors to find some travel agent (?) desk to pay 40 Euros for my checked bag. Which actually was 48 Euros because I needed to use a card, and was not paying by cash. After I managed to find the desk where I needed to pay, I had to wind my way back downstairs and muscle my way back into the line I had already waited in to finish the check in process. When we arrived in Split, 25% of the flight was missing their bags, which included a member of the party I was traveling with. It took an extra 30 minutes at the airport to file a missing bag claim, and another 38 hours for the bag to finally arrive. Not a great way to spend the few days we had in Split."

Výhody: "Nothing"
Nevýhody: "Destroyed a piece of luggage and the contents of the bag. Try handling baggage with care so you don’t destroy it and then deny the issue and refuse to reimburse for it"

Nevýhody: "making a stop in Dubrovnik and leaving the plane just so they can refuel it a nightmare. Layover in Zagreb on the way to Athens was really long On the way back from ATH to SPU, a depay of 2,5 hours happened..."

Výhody: "Had to pay for luggage at separate location from check in desk. Counter person was surprisingly confused as to how much money it would be and where we had to go to pay."
Nevýhody: "Personnel need better training"

Nevýhody: "They failed to tell me when I checked in that my connecting flight seat was not confirmed. They issued a standby pass in Düsseldorf they bumped me from the flight, then lost my luggage. They were very unhelpful"

Výhody: "Smooth flight."
Nevýhody: "The flight was 3 hours late in leaving Athens and caused us to scramble to get set with our accommodations. It all worked out."

Výhody: "I slept the entire trip. But I did wake up for refreshments and cookies. It was a short flight. Overall the staff were pleasant. the plan was older so seating was a bit tight. We left on time and no issues during the flight."
Nevýhody: "New planes . More leg room."

Výhody: "Business class fare sitting in front roll Economy seat. This is my time experience in Business class sitting in Economy seat."
Nevýhody: "No business class is available only Economy class in the flight"

Výhody: "Seat comfy, crew great"

Výhody: "Flawless, comfy seat, good food, included drinks. No complains"

Výhody: "the meal and crew"
Nevýhody: "1.5hr delay and no initial explanation other than "indefinite delay""

Výhody: "Nothing stood out."
Nevýhody: "Being told to stand in a dark corner underneath a yellow “Departure Assistance” sign and not having anyone show up. We left after ten minutes as no “assistance” appeared to be forthcoming. Food was dry. No entertainment."

Výhody: "Didn’t happen"

Výhody: "Crew was great!"
Nevýhody: "Entertainment system old"

Výhody: "The flight crew were good and trip smooth."
Nevýhody: "They lost our luggage and the ground staff were really unhelpful. They need to learn customer service."

Výhody: "Attention service smiles"

Nevýhody: "Flight was late for 2 hours, no explanation why and no clear info by how long the flight is delayed."

Nevýhody: "We checked in for our flights in Dubrovnik and were told we need to get the last boarding pass in Frankfurt. In Frankfurt, three agents were helping people when we arrived in the line. Twenty minutes later they were still with the same customers . Finally two additional agents appeared. We got our boarding passes, but were told we needed to hurry because they were already boarding. We made it because we ran as much as we could and arrived breathless and sweaty. Poor customer service!"

Výhody: "Short trip"
Nevýhody: "The aircraft was so small"

Výhody: "My second flight was in the same aircraft"
Nevýhody: "First, they sent an email notification that our flight had delay for 2 hours. I went to the airport to checking my baggage and I looked on the departures board but I could my flight. I asked a lady who was helping people to find the right kiosk for checking but she said I don’t have your flight on my system. Again I went to the information desk at the airport but I was told your flight checking now is closed!,,, I was like WHAT?are you kidding? I told them it’s 2 hours before my flight take off, how it’s possible? Than she called someone and I was told yiou can checking at # counter. When I found the counter; I didn’t see any sigh by Croatia Airlines. Short story, I ended up to pay 40 euro for my 20 kg baggage’."

Výhody: "Was easy effecent and productive !"

Výhody: "The German efficiency of being on time."
Nevýhody: "Head phones with the Croatia video would be nice."

Výhody: "Everything ok, crew was nice."
Nevýhody: "Poor food."

Výhody: "Individual approach from cabin crew to passengers."

Nevýhody: "Airport in Zagreb is worst organised airport I've ever seen. Despite I come from transot area from Vienna and I want continue to other country with connection flight I must again go through security control. After that there are wrong arrows for navigation to gates (especially gate 16 and above) so if one follows them you go through at least half departure hall then you turn back and at the end of this hall you change floor and go to your gates :("

Výhody: "Crew was pleasant. Nothing special. This seems like a commuter flight."
Nevýhody: "Boarding process is a little chaotic with people crowding from the shuttle to the plane."

Výhody: "The flight was on time. The crew was pleasant."
Nevýhody: "There was nothing I did not like."

Výhody: "On time and courteous staff. Easy rental car drop off at Zadar. Airport easy to navigate."

Nevýhody: "The mishandling of my luggage was disappointing , I basically watched Being tossed to the ground from about 12ft high"

Nevýhody: "No leg room"

Nevýhody: "The staff was extremely slow, inefficient and unhelpful. There was nobody to tell us that our flight was delayed. And the screens too weren't updated. Very bad experience flying with them."

Nevýhody: "I can't comment on connectiing flight because I'm still sitting in the airport waiting for the next available Croatia Airlines flight to get me to my destination. The gate agent was not very helpful."

Výhody: "Olives and cheese in oil, Mediterranean crackers and Free red wine!"
Nevýhody: "Delayed about 45 minutes"

Výhody: "I loved how we arrived 2.5 hours late and missed our connection and then spent 5 hours trying to get rebooked by the incompetent Turkish Airlines crew."
Nevýhody: "Spending hours in lines trying to get rebooked!"

Výhody: "The staff was friendly and although the flight was short we were served a tasty snack and a drink. Also, although the plane was small, there was a good amount of leg room."

Nevýhody: "People in front of me."

Výhody: "Zagreb airport was very good. Clean, good food, not busy etc."
Nevýhody: "1 he late boarding with no explanation from airline"

Výhody: "The flight crew was friendly and on point. That's about the end of anything positive."
Nevýhody: "Our flight to Dubrovnik was diverted to Split due to weather. That's fine, not in control of the airline, but how they handled the situation was miserable. First of all, nearly half of the luggage for the plane was left in Venice. This is a tiny plane with less than 100 people. It's not that difficult to recognize when there is luggage missing. Then, upon arriving and recognizing the luggage wasn't there, we were basically told, "don't worry about it." What? I'm 6,000 miles from home with no clothes and they don't even know where the luggage is at that time! The airline coordinated a bus to Dubrovnik from Split. It's about a 3.5 hour drive and left around midnight. No consideration of how some people might not be able to check into lodging at that time, no compensation for a hotel for the night, and they barely gave us any time to figure out what was happening to make sure getting on the bus was the right decision. The bus driver tried to leave without two of our party because they were *taking too long at the lost luggage desk to report the luggage the airline lost* ! I had to stand in the doorway of the bus to keep him there. The day after finally getting to our destination, I tried to call customer service to check on the luggage situation. THREE times I was asked to hold while they got someone else and was immediately hung up on. I only finally received contact from someone by email two days later. The airline did deliver the luggage to the hotel, finally, but they delivered it to the WRONG hotel and I had to Uber there and back to get it. All-in-all a 1.5 hour cheap flight turned into a 7 hour travel day and cost hundreds of euros more than it was supposed to. Horrible experience."

Výhody: "Crew was friendly and it was a nice touch to have a simple, but tasty breakfast provided"
Nevýhody: "Minor issues were having to get a bus to the old airport to board the plane. Arrival in London delayed due to ATC - not Croatia's fault"

Výhody: "The food was great on the plane."
Nevýhody: "There was a loud kid sitting next to me."

Výhody: "Flight attendants are okay"
Nevýhody: "Seat leg room is horribly narrow. The airline is so greedy"

Nevýhody: "The luggage was almost forgotten by Zagreb Airport to put on pick up place for several passengers, including us."

Nevýhody: "No AC"

Výhody: "Easy and fast!"

Výhody: "Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time."
Nevýhody: "Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal."

Nevýhody: "I do not consume wine or food with wine in it. A snack m Croatia airlines is partly wine."

Výhody: "We were sitting at the wrong gate and almost missed the plane but they were looking for us and were glad we got there in time."
Nevýhody: "We were unable to get anything to eat in our section of the airport in spite of being told there was better food after security checkpoint. I realize this was the fault of numerous airport employees who were ill-informed and not Croatian Airlines fault but it was a problem since we arrived two hours early ready for lunch and were unable to get anything to eat until we arrived in Dubrovnik. Kathleen"

Výhody: "I very much liked the organization about the flight, notifying me via makl and quick service."
Nevýhody: "Just filling this space for nothing, because I liked everything!"

Nevýhody: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."

Výhody: "No stress at all. Friendly staff."
Nevýhody: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."

Výhody: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Nevýhody: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."

Nevýhody: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Nevýhody: "Everything"

Výhody: "Comfortable, on time, smooth boarding"

Výhody: "Evriting"

Výhody: "Nothing, pretty much"
Nevýhody: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Výhody: "WeII, I didn't die."
Nevýhody: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Výhody: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Nevýhody: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Výhody: "Food was fantastic. Crew was attentive and polite."

Výhody: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Nevýhody: "The selection of movies . Very poor . What entertainment?"

Nevýhody: "My bag making it to my destination not broken."

Nevýhody: "Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely."

Nevýhody: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"

Výhody: "good service , everything good."
Nevýhody: "nothing"

Výhody: "My isle seat"
Nevýhody: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"

Nevýhody: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Výhody: "On time flights both directions"
Nevýhody: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"

Výhody: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Nevýhody: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Výhody: "Nothing"
Nevýhody: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Výhody: "Onetime and efficent"

Nevýhody: "Too hot temperature inside te aircraft. Seats uncomfortable"

Výhody: "Nice service."
Nevýhody: "Small aircraft"

Výhody: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Nevýhody: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Výhody: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Nevýhody: "Everything"

Nevýhody: "Not possible for online check-in"

Výhody: "I got to board first because I am wearing a cast on my leg."
Nevýhody: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Výhody: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Nevýhody: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"

Nevýhody: "It was very cold in airplane. Bad food. No covers. No tv"

Výhody: "Great. ON TIME!"

Výhody: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Nevýhody: "Nothing."

Nevýhody: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Výhody: "The staff was great"
Nevýhody: "The movies are outdated"

Výhody: "Nothing."
Nevýhody: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Výhody: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Nevýhody: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Výhody: "Very responsive and real meal for short flight!"

Výhody: "."
Nevýhody: "."

Výhody: "Food was very tasty. Staff was responsive and helpful."
Nevýhody: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."

Výhody: "Everything"

Výhody: "Flight crew are nice, reasonable service during flight"
Nevýhody: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Výhody: "Flight crew are nice, reasonable service during flight"
Nevýhody: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Výhody: "Service"
Nevýhody: "Layovers"

Výhody: "Flight Crew and Ground service behavior during the problem with the plane damage."
Nevýhody: "Poor capacity building of the lower service people at the ground level at Abu Dhabi airport. They should have proper information for all passenger's issues."

Výhody: "All good."
Nevýhody: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Výhody: "Food is very good"
Nevýhody: "Flat bed is not comfortabl, no mattras.."

Výhody: "Service was very good"

Výhody: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Nevýhody: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."

Výhody: "Baggage allowance"
Nevýhody: "Too few movie choices."

Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("

Nevýhody: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Výhody: "Nothing no drinks, food entertainment nothing"
Nevýhody: "No services and not polite"

Nevýhody: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."

Výhody: "Was the Crew very rude"

Výhody: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Nevýhody: "Boarding is sooooo slow Entertainment facilities did not exist"

Nevýhody: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."

Výhody: "Customer service is awful I will never fly Pegasus again"

Výhody: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."

Nevýhody: "They flew me from Madrid to Istanbul with a replacement passport knowing my final destination. Was Bahrain but would not let me board the plane in Istanbul. Now I’m stuck here with no money, credit card, or flight and I’m completely screwed because of Pegasus"

Nevýhody: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Výhody: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Nevýhody: "Maybe, some entertainment???? But still a good flight even without it."

Nevýhody: "Free food and alcoholic beverages"

Výhody: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Nevýhody: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"

Výhody: "Free cup of ice."
Nevýhody: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Nevýhody: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."

Výhody: "The flight was on time."
Nevýhody: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"

Nevýhody: "Pegasus cannot fly without a dalay of at least 1 hour !!!"

Nevýhody: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."

Nevýhody: "They stole my money"

Nevýhody: "Huge delay from my flight to Turkey and again a delay returning to Germany."

Nevýhody: "Not much"

Nevýhody: "Space for the leg"

Nevýhody: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."

Výhody: "Friendly crew."
Nevýhody: "Not being able to check-in online."

Výhody: "I got to my destination safely"
Nevýhody: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"

Nevýhody: "Crew members are very rude"

Výhody: "price good -- and it worth try again -- get more from this price"

Nevýhody: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."

Výhody: "As noted above"
Nevýhody: "Nothing really"

Výhody: "Nothing"
Nevýhody: "Flight got delayed Grumpy crow Seats not comfortable"

Výhody: "Nothing."
Nevýhody: "A lot of peoblems with this airlines. I will not use it again."

Výhody: "Was a save travel"
Nevýhody: "Delay 1 hour."

Výhody: "As long as they are reverting a cheap ticket then the service is good"

Výhody: "Nothing"

Nevýhody: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"

Výhody: "Absolutely nothing"
Nevýhody: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."

Nevýhody: "Problem communicating with counter crew who spoke none to little of English and probably because of me complainig about that they might have decided not to send one of my baggages. I finally retrieved it in different airport in three days."

Výhody: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"

Nevýhody: "I want to make change flight but they where not helpful"

Výhody: "Nothing"
Nevýhody: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Výhody: "Comfortable seats and very clean."

Nevýhody: "The way of talking to the passengers."

Výhody: "Roomy, comfortable seating. Clean and modern."

Výhody: "I never made this trip due to Pegasus delays - see above"

Výhody: "Flight crew"
Nevýhody: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Nevýhody: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."

Výhody: "It didn't crash."
Nevýhody: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Výhody: "anything"
Nevýhody: "everything"