Najděte levné letenky Sao Paulo – Praha

Nevýhody: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"

Výhody: "Amazing crew. Very attentive to passengers and genuinely nice."

Výhody: "Very pleasant and comfortable flight."
Nevýhody: "NA"

Výhody: "Crew was good"
Nevýhody: "Tvs don’t work. Uncomfortable seats"

Výhody: "The seats were comfortable. The entertainment system was wonderful."
Nevýhody: "The crew was disorganized."

Výhody: "Everything."

Nevýhody: "Delayed flight for no apparent reason"

Výhody: "Everything alright"

Nevýhody: "Delayed by 1 hout"

Výhody: "crew was amazing.. seat are comfortable"
Nevýhody: "if the food includes children meal ."

Výhody: "Crew etc excellent"
Nevýhody: "In flight WiFi expensive and not reliable"

Nevýhody: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Nevýhody: "Lights did not work, so diner was guessing whats was in the tray"

Výhody: "Great"
Nevýhody: "Everything thing is fine"

Výhody: "Helpful,courteous and efficient"
Nevýhody: "Wifi was hard to connect"

Výhody: "The airplane and clean"
Nevýhody: "The seats destination between them very small"

Výhody: "seat space with leg room."

Nevýhody: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Výhody: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Výhody: "Comfort"
Nevýhody: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."

Výhody: "In time me ,food ,clean"

Nevýhody: "Snacks and drinks could be betteri"

Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"

Výhody: "Friendly and helpful staff."
Nevýhody: "No entertainment available. A very old plane."

Výhody: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Nevýhody: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."

Výhody: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Nevýhody: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."

Výhody: "Crew were supportive because pain in my heel and they ran out of food selection even though front of plane. Thanks especially to supervisor Jane."
Nevýhody: "Need to provide further quantity of non veg selection even though front of plane. Plus the taste of all food were Unsatisfactory and could not finish that was starving at end of flight. Recommend hire international famous gourmet chief. Removing casing of my tablet for Qatar security airlines into usa was painful that broke 6 finger nails. Need to warn on the website or ticket security requires remove casing at Doha to usa. Had no issue from USA TO Doha which requires no removal of hard cover casing."

Nevýhody: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."

Výhody: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Nevýhody: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Nevýhody: "Food poor- no variety"

Nevýhody: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Výhody: "all"

Nevýhody: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Nevýhody: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."

Nevýhody: "NA"

Výhody: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Nevýhody: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"

Výhody: "Crew were wonderful, spacious legroom."
Nevýhody: "Boarding was crazy."

Výhody: "Helpful and frieendly"
Nevýhody: "Counters should have opened earlier so we could have done aome ahopping at dfs"

Výhody: "Good service from cabin crew"
Nevýhody: "Seat is quite small compared to other flight"

Výhody: "The entertainment options."
Nevýhody: "I didn't have any complaints. I thought everything went very well."

Nevýhody: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"

Výhody: "One of the best flights in the past 5 years! 5 gold star service!"
Nevýhody: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Výhody: "Entertainment"
Nevýhody: "Food"

Výhody: "Excellent service and aircraft! Top tier entertainment and food and wine."
Nevýhody: "NADA!"

Výhody: "Respect the scheduel and well organize."

Výhody: "The crew was professional and friendly. The flight was on time."
Nevýhody: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."

Výhody: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Nevýhody: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"

Výhody: "Entertainment"
Nevýhody: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"

Výhody: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Nevýhody: "No suggestions."

Nevýhody: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Výhody: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nevýhody: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Nevýhody: "Information on arrival time was not correct"

Nevýhody: "Time"

Výhody: "very nice crew"
Nevýhody: "my bagfage was lost"

Výhody: "Newer plane, crew was amazing, seats were adjustable"

Nevýhody: "I congratulate the KLM crew!"

Výhody: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Nevýhody: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Nevýhody: "Flight got delayed 30 minutes"

Výhody: "Crew were great"
Nevýhody: "Refreshments"

Výhody: "Reasonable space in economy class seats"
Nevýhody: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Nevýhody: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Výhody: "Crew was great and professional."
Nevýhody: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Nevýhody: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Výhody: "My seat at the window was great and the staff really friendly and courteous!"

Výhody: "the crew was nice"
Nevýhody: "Seat confort on long flights, leg rooms,"

Výhody: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Nevýhody: "Transfer point needs upgrade."

Výhody: "Crew was good"
Nevýhody: "Food"

Výhody: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Nevýhody: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"

Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"

Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Výhody: "Good entertainment options. Nice flight attendants"
Nevýhody: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "The leg room, was surprisingly roomy"
Nevýhody: "The food and that there was no entertainment."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Výhody: "I got some rest"
Nevýhody: "unable to charge my phone or watch movies"

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "Premium economy service was good."
Nevýhody: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Comfortable seats. Warm plane with happy staff."
Nevýhody: "Maybe a second sandwich option for food, not everyone likes cheese."

Výhody: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nevýhody: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Nevýhody: "Dutch sub titels would be nice."

Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Nevýhody: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Výhody: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nevýhody: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Výhody: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Nevýhody: "See above"

Výhody: "Flight attendants tried their best given what they had to work with."
Nevýhody: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Výhody: "crew"
Nevýhody: "food"

Výhody: "Fine as delta flights go"

Výhody: "On time."
Nevýhody: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Výhody: "I never flew to Rome because of LATAM!"
Nevýhody: "Flying home"

Výhody: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Nevýhody: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Nevýhody: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Výhody: "The middle seat empty AMAZING!"
Nevýhody: "Bigger glass for wine !"

Nevýhody: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Výhody: "The crew was very warm."
Nevýhody: "Seats very tight."

Nevýhody: "the cabin and seats are old and seems dirty"

Výhody: "Crew was good"
Nevýhody: "Seat not comfortable"

Výhody: "Neat, polite and orderly. Great food!"
Nevýhody: "Not much."

Výhody: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Nevýhody: "Bad"

Výhody: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Nevýhody: "More options of TV shows to watch."

Nevýhody: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Nevýhody: "Cadeira dura"

Výhody: "Not much I can think of"
Nevýhody: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Výhody: "Everything is amazing"
Nevýhody: "Everyone"

Nevýhody: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Výhody: "Crew good, disembarking slow."
Nevýhody: "A drink and/or snack."

Výhody: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Nevýhody: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Výhody: "yo tenia comida kosher y no me la dieron"

Výhody: "Nice space in the aircraft and the crew was really nice too."
Nevýhody: "The delay was very tiring."

Výhody: "Confortable seats, flight on time"
Nevýhody: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Výhody: "Nothing"
Nevýhody: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Výhody: "The leg place and reclining chair"

Nevýhody: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Nevýhody: "The temperature should be a bit warmer"

Nevýhody: "Offer refreshments"

Nevýhody: "Food"

Výhody: "I liked the person I was sitting next to"
Nevýhody: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Výhody: "Crew was extremely unfriendly"
Nevýhody: "Better service. Train your people. Learn from azul airlines"

Výhody: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Nevýhody: "less ignorant/greedy management"

Výhody: "They were very kind!"
Nevýhody: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Nevýhody: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Nevýhody: "Lack of food!! LATAM you are doing it wrong"

Výhody: "I liked almost all!!!"
Nevýhody: "The sandwich (cool meal)... The may improve it..."

Výhody: "Said Paulo airport was chaos but flight was great"

Nevýhody: "No entertainment. The airplane seems to be an older model."

Výhody: "The crew was very kínd!"

Nevýhody: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Nevýhody: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Výhody: "Nothing"
Nevýhody: "It was nasty, disordered. Bad experience"

Nevýhody: "Aeronave muito velha, parecia que ia desmontar no ar."

Výhody: "I would fly Latam again, good service and I saved a lot of money"
Nevýhody: "Would like a lil bit more legroom"

Výhody: "Wine and whisky"

Výhody: "Seat was comfortable, as expected in business class"
Nevýhody: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Výhody: "Service"
Nevýhody: "The plane is ok but it is an old 767"

Výhody: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Nevýhody: "Standing too long before boarding at 2am!"

Výhody: "Nothing"
Nevýhody: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Nevýhody: "Company was not able to understand situation and did not offer solution. I lost my money"

Nevýhody: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Výhody: "The on-board entertainment"
Nevýhody: "More food, more water"

Výhody: "Boarded fast"
Nevýhody: "Hours of flight"

Výhody: "Nothing"
Nevýhody: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."

Nevýhody: "Nothing, it was better than most other airlines"

Nevýhody: "According to Kayak I had one bag for free I had to pay 50 euros"

Nevýhody: "If baggage claim was faster"

Výhody: "We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami."
Nevýhody: "Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight."

Nevýhody: "Organizing the boarding. The food was a disaster and the seats was a joke, the most uncomfortable plane I’ve ever been on."

Výhody: "The flight crew was great. The boarding crew and gate staff where rude."
Nevýhody: "Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear."

Výhody: "Great crew and good seat with enough space."
Nevýhody: "Overall is fine !!!"

Nevýhody: "They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch."

Výhody: "Not much"
Nevýhody: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Nevýhody: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."

Výhody: "I did like that the flight wasnt full"
Nevýhody: "Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings."

Výhody: "what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on"

Nevýhody: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"

Výhody: "The staff were somewhat helpful, and fairly friendly"
Nevýhody: "The seats for a 5-hour flight couldn’t recline. The plane was freezing, there was no entertainment on the flight, and the seating wasn’t evenly distributed. There were many economy rows with only one person, then rows right next to that full with three people. The food wasn’t good either."

Výhody: "The only good was that we were rebooked on another route the same day"
Nevýhody: "Airlines should have informed passengers by e-mail about changes in their itineraries. Cancellation was shown on a web a night before."

Nevýhody: "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."

Výhody: "Food snack was okay. Flight attendants were polite."
Nevýhody: "Gates were switched with no notification. Sat on the tarmac for 45 minutes before takeoff apparently waiting foR the little truck to tow us to the runway. The seats are incredibly short in length, zero room for a 6’3” person. I was terribly scrunched up and uncomfortable. Knees are raw from rubbing the back of the seat in front of me. I’ll be watching flights to be sure I never take this model of plane again or chooses another airline."

Nevýhody: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."

Výhody: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Nevýhody: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."

Výhody: "everything:personal, services"

Nevýhody: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."

Výhody: "Cabinstaff were friendly and professional"

Výhody: "Clean plane"
Nevýhody: "Chairs not reclinable in "green" section. What is this, a caste system?!?"

Nevýhody: "The flight was delayed 20 mins"

Nevýhody: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"

Výhody: "Friendly and helpful crew. Great food."

Výhody: "There was good variety of films and food was decent."
Nevýhody: "(1) TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note. (2) The boarding process took forever. They made us line up about 45 minutes before we actually boarded. So we were all standing around as opposed to being seated in waiting area. We did not board until after our take-off time. (3) Seats were really tight, uncomfortable and don't recline much."

Nevýhody: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."

Výhody: "In the air excellent"
Nevýhody: "On the ground, poor communication"

Výhody: "There was great entertainment on the first flight"

Výhody: "Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased."

Výhody: "The crew was great and very kind; the pilot informed us a couple of times of where we were and how long to the destination; we arrived 10 minutes ahed of time! A perfect flight!"

Nevýhody: "The movies could have been better. Food was average."

Nevýhody: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."

Výhody: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Nevýhody: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."

Nevýhody: "Smooth flight food pilotes"

Výhody: "Nothing."
Nevýhody: "Filthy dirty airport, club and plane. No power in the seats to boot. Clown show. Never again see above."

Výhody: "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Výhody: "Absoulty nothing"
Nevýhody: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."

Výhody: "Very quick and efficient"
Nevýhody: "Carryin size is so small for the airline"

Výhody: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Nevýhody: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."

Výhody: "Andrera Araijo was extremely friendly, attentive and energetic. She smiled through out the entire flight. Whether she was attending to me or a fellow passenger it was all smiles. She definitely made smile. God bless you Andrera!"

Nevýhody: "The flight was 45 min late and nobody seemed to bother about it"

Nevýhody: "Delay"

Nevýhody: "i could had something sweet, but it was ok anyway"

Výhody: "Crew were friendly, and the food and wine were good."
Nevýhody: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."

Výhody: "The crew was nice and helpful"
Nevýhody: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."

Nevýhody: "Nothing really, everything was great! Flight was just extremely long!"

Výhody: "Good"
Nevýhody: "Good"

Výhody: "Crew is excellent"
Nevýhody: "Delays and we had to actually run for the connected flight"

Nevýhody: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."

Nevýhody: "Better seat"

Výhody: "The crew was amazing and the seat comfortable"
Nevýhody: "Nothing I can think of yet."

Nevýhody: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."

Výhody: "Great crew!"

Výhody: "The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous."
Nevýhody: "See above"

Výhody: "Land crew attention was polite and nice"
Nevýhody: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"

Nevýhody: "Entertainment is non existent. Plane is tatty."

Výhody: "on time"
Nevýhody: "they woke me up in the middle of the night to give me food.."

Nevýhody: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"

Výhody: "Very average experience."
Nevýhody: "Very average experience."

Výhody: "It was a very short flight"

Nevýhody: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Nevýhody: "Was nice best"

Nevýhody: "Nothing. Very smooth"

Výhody: "luggage take time to receive , over 1 h"
Nevýhody: "luggage tale long time to receive"

Nevýhody: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Výhody: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"

Výhody: "Crew were nice"
Nevýhody: "Always delaying, catastrophic food."

Výhody: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Nevýhody: "Nothing."

Nevýhody: "On board attendants not the friendliest Kids food options very limited"

Výhody: "I had an extra seat in my row which was nice."
Nevýhody: "No flight overnight is ever very comfortable. It’s difficult to sleep."

Výhody: "Amazingly smooth flight and landing."

Výhody: "The quality of the planes"
Nevýhody: "The food"

Výhody: "Seats are delapidated and food is ok!"
Nevýhody: "Crew were very good"

Nevýhody: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"

Výhody: "Flight crew was nice and responded to problems well. More trash pick up and water service would have been nice as it was a thirsty, long flight. I was given more water when asked it just wasn’t freely offered."
Nevýhody: "The arrangement of the airport was disconcerting. To get to your gate you have to pass a another security point that you can not leave. The area was akin to a cattle yard. No bathroom, water, or amenities. You had to stay in your pen until boarding. Duty free was not allowed and had to be purchased on the plane for an additional cost. Not to mention the whole stopping in Dublin, Ireland for fuel without notice. There was nothing in my paperwork about it and we were only told to stay in our seats for the next hour or so while they refueled. We didn’t do that on the flight over was that was worrying and we were given no additional information."

Výhody: "I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided."
Nevýhody: "I would prefer the the main cabin lights be kept off longer."

Nevýhody: "flight smelled like pee"

Výhody: "crew"
Nevýhody: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Nevýhody: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."

Nevýhody: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"

Výhody: "Everything Kosher food was excellent"
Nevýhody: "Nothing"

Výhody: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Nevýhody: "Great service. Plane took off a few minutes late but nothing major."

Výhody: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Nevýhody: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."

Výhody: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Nevýhody: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Výhody: "הצוות היה נעים, רגיש ואדיב"
Nevýhody: "האוכל לא היה טעים או מגוון, חסרו ירקות טריים או פירות מרעננים , האוכל היה מבוסס על פחמימות לא היו אזניות זמינות, לא הוקרן מסך של מסלול הטיסה , ונתוני הטיסה,"

Výhody: "NOTHING!"
Nevýhody: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Výhody: "Changing my flight at office in Lalibela, agent was very friendly and helpful"
Nevýhody: "Flight was delayed for over one hour and NO explanation was given.. nothing, passengers kept approaching the gate, No one would give them an explanation as to why flight is delayed, when it was departing, nothing , we just sat and waited No communication at all"

Výhody: "Like a third world flight, I could not purchase a wifi. Service is excellent."

Výhody: "Their flight attendants care about people, and overall it's a great airline, except for food."
Nevýhody: "Ethiopian Airlines consistently has sub-quality food."

Výhody: "Movie during flight and food were good"
Nevýhody: "Only showed one movie and then a blank screen for half the flight They waited forever to remove the food trays after being served Delayed at the Terminal for a power outage, but NO announcement made over the Intercom for 30 minutes. Never helped non Egyptians with paperwork necessary to get through customs"

Nevýhody: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."

Nevýhody: "Seats were dirty"

Výhody: "Friendly team."

Výhody: "Service & Staff"
Nevýhody: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Výhody: "The service during the flight was perfect"
Nevýhody: "N/A"