Nevýhody: "Didn’t even take off!"
Výhody: "Amazing trip Qatar airline is great"
Výhody: "Excellent crew and great food."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "coffee is to strong and to many spicy foods"
Výhody: "The flight was on time"
Nevýhody: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Nevýhody: "It was outstanding service !!!"
Výhody: "Food and leg room"
Nevýhody: "All was fine"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "Check-in for ticket took 2 hours!"
Nevýhody: "Delayed by 1 hout"
Nevýhody: "Internet connection from Doha wasn't there,"
Nevýhody: "Nothing! Everything was great! It if was free that would be perfect!"
Nevýhody: "Lights did not work, so diner was guessing whats was in the tray"
Výhody: "Very packed and no leg space"
Nevýhody: "It could be better if they serve food from Doha to Islamabad."
Výhody: "Much better than average meals"
Nevýhody: "more cell phone charging stations at the airport"
Výhody: "Service and entertainment."
Výhody: "The service was great and was on time"
Nevýhody: "The service and was"
Výhody: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Výhody: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Nevýhody: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Airport was pretty impressive,"
Nevýhody: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Výhody: "Seats were comfortable, entertainment system was might better without of options."
Nevýhody: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Výhody: "Boarding was orderly and tinely. Seats were confortable."
Nevýhody: "No internet on-board and terrible food."
Nevýhody: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"
Výhody: "Loved the food and entertainment."
Nevýhody: "Not enough leg room and space between the chair in front."
Výhody: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Nevýhody: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Nevýhody: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Nevýhody: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Výhody: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Nevýhody: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Nevýhody: "Crew members were not concerned. Service was not proper and on time."
Výhody: "Good service from cabin crew"
Nevýhody: "Seat is quite small compared to other flight"
Nevýhody: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Výhody: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Nevýhody: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Výhody: "They don't charge you for any seat in economy class"
Nevýhody: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."
Výhody: "One of the best flights in the past 5 years! 5 gold star service!"
Nevýhody: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Výhody: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Nevýhody: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Výhody: "Lots of space as the flight quite quiet. Very friendly staff."
Výhody: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Nevýhody: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Výhody: "Seat space. Stevice. Terminal."
Nevýhody: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."
Výhody: "Leg room. Free booze. Personalized attention"
Nevýhody: "The thought of flying American carriers afterwards"
Výhody: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Nevýhody: "Be more clear when explaining charges and fees including taxes"
Výhody: "Very friendly crew and efficient check-in service. Food was lovely."
Nevýhody: "Multiple problems with onboard entertainment re-setting itself."
Výhody: "boarding was okay"
Nevýhody: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Nevýhody: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Better choice of movies. Way to old . And not enough of a selection.
Výhody: "The crew was friendly and helpful."
Nevýhody: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."
Výhody: "sidefini landig, merci."
Výhody: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"
Nevýhody: "crew at the gate."
Nevýhody: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"
Výhody: "Crew was very nice and responsive."
Nevýhody: "The flight was so hot. No personal air controls. Economy was horribly small."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Nevýhody: "Seat comfort. Sore behind after 11hrs"
Výhody: "Good service"
Nevýhody: "Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich"
Výhody: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Výhody: "The crew was terrific and friendly as I expected."
Nevýhody: "I have no other suggestions here since I'm pleased with the flight and services."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "The food was decent and on board entertainment was pretty good."
Nevýhody: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Výhody: "Baggage out fast Separate bus for 1st and business"
Nevýhody: "Cabin was cold Seat not as comfortable as other business classes"
Výhody: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Nevýhody: "Could not check in online because the system was down."
Nevýhody: "Old plane, rude crew"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Nevýhody: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Výhody: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Nice experience."
Nevýhody: "Seats are not so comfortable. Crew is nice, but not too nice"
Výhody: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"
Výhody: "Great service; Very comfortable lie flat beds with lots of leg room"
Výhody: "Very professional!"
Výhody: "He service was fantastic."
Nevýhody: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"
Nevýhody: "All was great"
Výhody: "Flight was fine! Snack and beverages were good. However, when you buy the ticket for the international flight, what they don’t tell you is the extra €40- FORTY EURO you will spend to check a not big bag. For this reason I would fly with another airline next time."
Nevýhody: "Extra fees for checked bags"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Nevýhody: "We had almost 8 hours delay"
Výhody: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Výhody: "Everything ran like clockwork"
Výhody: "comfortable flight"
Výhody: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Nevýhody: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."
Výhody: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Nevýhody: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Výhody: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
Výhody: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Nevýhody: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."
Výhody: "Loved the entertainment. Food was great!"
Nevýhody: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Nevýhody: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "Good was OK and crew were super attentive"
Nevýhody: "On my return ticket from Vancia to SFO staff at the counter forced me to check in my carry on because it was 1 inch wider than the super narrow box and 11 kg instead of 8 kg which is allowed. However in the inbound trip SFO Valencia l was able to carry the very same carry one with the same weight on the plane. First, it's not acceptable to limit carryon to 8 kilograms for trips including transatlantic segments. I fly a lot with Delta / air France and they have higher limit as it should be. And second, criteria should be applied consostently across Swiss. Why is it no problem from SFO to Velalencia, but it is a problem from Valencia to SFO? Also, online check-in is horrendous and unacceptable in this day and age. SUPER slow and cracked a couple of times on my mobile device"
The landing was incredibly rough. I thought we were going to roll over at one point. Even coming into the landing was incredibly rocky. The passenger beside me said they make that flight all the time and that was the hardest landing they ever experienced.
Early arrival. NIce plane. Quick trip.
Flight attendants were excellent.
As always, Delta never fails to deliver! Let’s keep climbing!
Výhody: "Everything goog"
Nevýhody: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Nevýhody: "The seat was squeaking all the time"
Výhody: "of everything."
Nevýhody: "travel time ...ahahah ...."
Výhody: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Nevýhody: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Nevýhody: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Nevýhody: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Nevýhody: "1.5 hour delay...no reason given!"
Výhody: "Crew was the best I have had in 2019 on Delta, the only good crew."
Nevýhody: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Výhody: "There was no flight"
Nevýhody: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."
Výhody: "The crew was amazing had no problems!"
Nevýhody: "Nothing had a great experience!"
Výhody: "Flight was smooth and fast."
Nevýhody: "Run from gate G to gate C was very tight especially since the first flight was late."
Výhody: "On time this time"
Nevýhody: "Turbulence but no one can help that"
Výhody: "Delta - best airline"
Nevýhody: "Airbus - entertainment systems never work."
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "entertainment and leg room on regular seats"
Nevýhody: "delay, boarding process"
Nevýhody: "We shared beverages The bathroom was barely big enough for a small person There isn’t enough room per passenger seat"
Výhody: "The longer leg space"
Nevýhody: "Again, I can not understand why the airlines have to narrow the seats so much..."
Výhody: "Boarding was quick and professional. The crew were professional and friendly."
Nevýhody: "No entertainment system. The cabin was cramped and the food/snake was forgettable."
Výhody: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Nevýhody: "Everything was great"
Výhody: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Výhody: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Výhody: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Nevýhody: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."
Výhody: "Boarding was easy"
Nevýhody: "Plane seats were very small and did not recline. Only one bathroom on plane"
Nevýhody: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Výhody: "Standard Flight boarded fast everything went smooth"
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Výhody: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Nevýhody: "3 hours there before the departure."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Nevýhody: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."
Výhody: "Pretty much nothing"
Nevýhody: "Delta. They just hate their passengers"
Výhody: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Nevýhody: "Cramped seating"
Nevýhody: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."
Výhody: "Snacks included bananas."
Nevýhody: "Forced to gate check a bag that fit within the size constraints."
I flew Tourist priority, it was great. The Indian vegetarian food was delicious.
Výhody: "The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen."
Nevýhody: "The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through."
Nevýhody: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."
Výhody: "Food was great and the crew were helpful."
Nevýhody: "Seat could have been comfier!"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Lufthansa lost my luggage. Still waiting in my hotel."
Výhody: "The portion of my trip from San Francisco to Honolulu -- provided by United Airlines, not by Lufthansa -- was frustrating and uncomfortable: more than five hours in a small Boeing 737, which hardly permitted any reclining of the seats.and provided but limited in-flight services"
Nevýhody: "Use a mid-size plane designed for long distances between California and the Hawaiian Islands, including full services."
Výhody: "Our flight was delayed by over 45 minutes because of some technical issues with the plane but the crew serving us was ever smiling and very courteous. They were making jokes and never once did i see them frown at any demand made by any passenger. The food was very good despite being plane food too!"
Nevýhody: "Delayed flight!"
Výhody: "Crew was very friendly. Seats are comfortable."
Nevýhody: "The in-seat entertainment center did not work well - it was slow, glitchy, and needed to be rebooted on multiple occasions."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Also a lovely and comfortable flight"
Nevýhody: "No complaints"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "Crew, food and entertainment were fine"
Nevýhody: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Výhody: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"
Výhody: "Over crowded"
Nevýhody: "No entertainment"
Nevýhody: "Missed my connection due to airline delay and was put on a flight 12 hours later"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "HEAVY PASTA DISH."
Výhody: "The sandwich and wine were nice...and prompt, too"
Nevýhody: "Was told to check in at wrong desk by databoard. This caused delay..."
Výhody: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"
Výhody: "Great crew very attentive."
Nevýhody: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Food was just OK. Crew was nice."
Nevýhody: "The München terminal by the gate has two antic wending machine that work only with cash. Nothing around once you pass security in that part of the terminal. Internet wasn't working either. Poor Germans, they lack ideas and money.... Then the plane had issues, we left 2 hours late because some Computer on board malfunctioned. Many people lost the connecting flights. Overall, I will avoid this airport, and flight path in the future."
Výhody: "Very comfortable sleep Crew attentive"
Nevýhody: "Food not worth the first class ticket"
Výhody: "I like Lufthansa. We were treated very well."
Výhody: "Not many qualms during the flight back from Frankfurt - the flight was comfortable and the entertainment system functionded."
Nevýhody: "I enjoyed the food on the flight back, however want to note that by the time the crew got to serving economy there were only beef dishes left and passengers were left with no options besides beef. The boarding process was also a bit overwhelming."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "Why am I getting this email. I am not this person taking this trip..I'm frustrated with this ...I talked to the the airline already numerous times and still I am getting emails from Lufthansa and kayak."
Výhody: "Entertainment options were incredible; great legroom in our seats."
Nevýhody: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."
Výhody: "Loved business class and the lounge areas. Flight attendants were amazing."
Nevýhody: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"
Výhody: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Good crew"
Nevýhody: "Pizza dinner sucked"
Nevýhody: "Did not get the luggage for 4 days! I was asked to purchase clothes etc and that they will only reimburse 50% of it. It is understandable that security may have held the bag, but I cannot understand why Lufthansa could not load it for 3 more days?"
Výhody: "Everything was good."
Výhody: "Boarding was again easy, directions were clear as to where I should sit. My only trouble with the crew was that announcements were sometimes too quiet to hear at all, which I hardly cared about anyway (seat belts, please). The movie selection was unexpectedly good, as was the music section. Books were meh."
Nevýhody: "I was not comfortable after about four hours, my biggest problem being I had already been riding in an airplane for a total of six hours that day. Food was fine, but came with salt, which was nice. I don't expect a four course meal on an airplane, but I didn't eat with gusto. The headphones provided were lousy, but I just plugged in my own set."
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Výhody: "Pleasant experience and people."
Nevýhody: "Little confusing. Thought I missed my flight but I didn't realize that I had to take a bus. Other than that. Great flight."
The flight was good, no issues to complain about.
They need more staff to work at check in desk or change flight hours. There were 2 flights of LATAM at the same time and other 2 flights near my flight hour so the line to check in were too long and it didn’t move fast. I understand that now they take more time because they have to check many papers because of COVID-19. But I nearly miss my flight. I barely arrived to the gate 5 minutes before departure time! And obviously this things leads to delay.
No option to reserve a better seat. I was allocated the last seat in the middle in the last row at the back of the airplane. Completely full airplane, which again made me nervous due to COVID-19 risks of getting infected. Crew was very efficient, though.
I had my seat reserved since the day I bought my tickets(3 months in advance) and even after checking my seat confirmation on the same day of my flight they changed my seat during the check-in. I have a broken foot and was accompanied by another person. I had to fly in a seat that was not appropriate for my broken foot situation and without my companion next to me. This airline does not respect its customers.
Výhody: "The middle seat empty AMAZING!"
Nevýhody: "Bigger glass for wine !"
Nevýhody: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Výhody: "The crew was very warm."
Nevýhody: "Seats very tight."
Nevýhody: "the cabin and seats are old and seems dirty"
Výhody: "Crew was good"
Nevýhody: "Seat not comfortable"
Výhody: "Neat, polite and orderly. Great food!"
Nevýhody: "Not much."
Nevýhody: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."
Výhody: "Friendly and correct cabin crew."
Nevýhody: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Výhody: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Výhody: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Nevýhody: "More options of TV shows to watch."
Nevýhody: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Nevýhody: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"
Výhody: "Everything is amazing"
Nevýhody: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Výhody: "Crew good, disembarking slow."
Nevýhody: "A drink and/or snack."
Výhody: "yo tenia comida kosher y no me la dieron"
Výhody: "Confortable seats, flight on time"
Nevýhody: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Nevýhody: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"
Výhody: "The leg place and reclining chair"
Výhody: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Nevýhody: "More vegetarian options in the menu."
Nevýhody: "The temperature should be a bit warmer"
Nevýhody: "Offer refreshments"
Výhody: "I liked the person I was sitting next to"
Nevýhody: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Výhody: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Nevýhody: "less ignorant/greedy management"
Výhody: "They were very kind!"
Nevýhody: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Nevýhody: "Lack of food!! LATAM you are doing it wrong"
Výhody: "I liked almost all!!!"
Nevýhody: "The sandwich (cool meal)... The may improve it..."
Výhody: "Said Paulo airport was chaos but flight was great"
Nevýhody: "No entertainment. The airplane seems to be an older model."
Výhody: "The crew was very kínd!"
Výhody: "The seats are comfortable, the attention of the crew is great."
Nevýhody: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Nevýhody: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."
Nevýhody: "It was nasty, disordered. Bad experience"
Nevýhody: "Aeronave muito velha, parecia que ia desmontar no ar."
Výhody: "I would fly Latam again, good service and I saved a lot of money"
Nevýhody: "Would like a lil bit more legroom"
Výhody: "Wine and whisky"
Výhody: "Seat was comfortable, as expected in business class"
Nevýhody: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Nevýhody: "The plane is ok but it is an old 767"
Nevýhody: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Nevýhody: "Company was not able to understand situation and did not offer solution. I lost my money"
Výhody: "Staff was nice despite the situation."
Nevýhody: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
Výhody: "I like the food,delicious I like entertainment very good!"
Nevýhody: "The service very slow. The sits very small,no confortable!"