Výhody: "plane is comfortable and business class bar is great"
Nevýhody: "Boarding was a mess and food is terrible"
Výhody: "Great business class"
Výhody: "Entertainment, punctuality, helpful crew"
Výhody: "Good seats"
Nevýhody: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"
Výhody: "The food was very nice. The IFE was very nice as well. The seats were comfortable."
Nevýhody: "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."
Výhody: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."
Výhody: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
Výhody: "In general, everything as expected, some crew members were even extra nice."
Nevýhody: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Výhody: "Crew was great"
Nevýhody: "Not enough room for baggage"
Výhody: "it was good, i like all the services from staff."
Výhody: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Nevýhody: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
Výhody: "It was wonderfull"
Výhody: "The service and movie selection during the flight."
Výhody: "The food was great, the in flight entertainment was great, and as a tall person I appreciate that Emirates still provides a decent amount of legroom, even in Economy."
Nevýhody: "Being sandwiched between 2 large men for a 12 hour cuddle."
Nevýhody: "It was too cold"
Výhody: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
Nevýhody: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"
Nevýhody: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Výhody: "Horrible experience!!!!"
Nevýhody: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."
Výhody: "Generally the standard was good as I've come to expect from Emirates"
Nevýhody: "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."
Výhody: "Got upgraded to Business!"
Nevýhody: "Nothing really, crew was professional"
Výhody: "The food"
Nevýhody: "Little room"
Výhody: "Friendly crew and more leg room on the Emirates flights"
Nevýhody: "Passengers that leave the bathrooms dirty with urine on the floor etc. Not sure what the airline can do about that during the flights. But for longer flights maybe a damp mop or something along those lines would be helpful."
Nevýhody: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Výhody: "Overall experiance."
Nevýhody: "Provided a very poor quality hotel, i missed extremely important business meeting in beirut"
Výhody: "Second legs entertainment system was brilliant."
Nevýhody: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
Výhody: "Liked the space & also entertainment."
Nevýhody: "Food was not good at all. My 12 year old couldn't eat at all."
Nevýhody: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"
Výhody: "Nicely appointed aircraft. Crew not quite as friendly and professional as on first flight. Snack meal could have been a little more substantial."
Nevýhody: "The boarding process was disorganized and confusing. Projecting boarding section letters on screen monitor might be clearer."
Nevýhody: "The staff was extremely rude and mean. They skipped me for food and had overall poor behavior. Worst international flight I've ever been on"
Výhody: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Výhody: "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
Nevýhody: "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."
Výhody: "Everything was on point."
Výhody: "Perfect from A to Z. Special thanks to the hospitality staff .. absolutely amazing service everywhere you go.. everyone is a VIP when you travel on Emirates regardless of your ticket type."
Nevýhody: "The business lounge was full - couldn't find any place for my kids to sleep .. all rest areas and big sofas were busy. I paid money to get in the lounge because our flight was late and the kids were tired (I was traveling with two kids), but unfortunately I paid a lot of money to get in the lounge but couldn't find them proper resting areas."
Výhody: "On time Excellent environment"
Výhody: "A380 was superb. Really enjoyed being on-board of that aircraft"
Nevýhody: "Dubai - Cebu leg. They managed to lose my suitcase and my understanding is that was done since the flight was full. I would appreciate if they didn't leave my suitcase in Dubai."
Výhody: "Liked the entertainment."
Nevýhody: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. Especially the segment between Dubai to Hyderabad. No snacks available in the kitchen between meals on the long 14 hours flight segment."
Výhody: "Selection of food, BIG toilets good service"
Nevýhody: "The way the head phones was taken and the Blanket. It was rought."
Nevýhody: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Výhody: "i liked the neatness and welcome"
Nevýhody: "i did not like the food"
Výhody: "Nothing !"
Nevýhody: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Výhody: "No lunch coupons or future flight discounts given"
Nevýhody: "Unapologetic about causing so many subsequent delays"
Výhody: "Accommodating my rest to sit at an exit seat."
Nevýhody: "Delayed departure caused me to miss my connection. Monitors for flight times and gate not enough and you had to go and look for it needs to be big and in ver conspicuous places."
Nevýhody: "Slow cleanup after food service."
Výhody: "A380 Quiet airplane ride"
Nevýhody: "Food was bland"
Nevýhody: "Cramped seats, small luggage space, outdated entertainment options."
Výhody: "Great enterteiment, spacious seats and great service"
Nevýhody: "Didn’t even take off!"
Výhody: "Amazing trip Qatar airline is great"
Výhody: "Excellent crew and great food."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "coffee is to strong and to many spicy foods"
Výhody: "The flight was on time"
Nevýhody: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"
Nevýhody: "It was outstanding service !!!"
Výhody: "Food and leg room"
Nevýhody: "All was fine"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "Check-in for ticket took 2 hours!"
Nevýhody: "Delayed by 1 hout"
Nevýhody: "Internet connection from Doha wasn't there,"
Nevýhody: "Nothing! Everything was great! It if was free that would be perfect!"
Nevýhody: "Lights did not work, so diner was guessing whats was in the tray"
Výhody: "Very packed and no leg space"
Nevýhody: "It could be better if they serve food from Doha to Islamabad."
Výhody: "Much better than average meals"
Nevýhody: "more cell phone charging stations at the airport"
Výhody: "Service and entertainment."
Výhody: "The service was great and was on time"
Nevýhody: "The service and was"
Výhody: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Výhody: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Nevýhody: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Airport was pretty impressive,"
Nevýhody: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Výhody: "Seats were comfortable, entertainment system was might better without of options."
Nevýhody: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Výhody: "Boarding was orderly and tinely. Seats were confortable."
Nevýhody: "No internet on-board and terrible food."
Nevýhody: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"
Výhody: "Loved the food and entertainment."
Nevýhody: "Not enough leg room and space between the chair in front."
Výhody: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Nevýhody: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Nevýhody: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Nevýhody: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Výhody: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Nevýhody: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Nevýhody: "Crew members were not concerned. Service was not proper and on time."
Výhody: "Good service from cabin crew"
Nevýhody: "Seat is quite small compared to other flight"
Nevýhody: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Výhody: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Nevýhody: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Výhody: "They don't charge you for any seat in economy class"
Nevýhody: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."
Výhody: "One of the best flights in the past 5 years! 5 gold star service!"
Nevýhody: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Výhody: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Nevýhody: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Výhody: "Lots of space as the flight quite quiet. Very friendly staff."
Výhody: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Nevýhody: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Výhody: "Seat space. Stevice. Terminal."
Nevýhody: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."
Výhody: "Leg room. Free booze. Personalized attention"
Nevýhody: "The thought of flying American carriers afterwards"
Výhody: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Nevýhody: "Be more clear when explaining charges and fees including taxes"
Výhody: "Very friendly crew and efficient check-in service. Food was lovely."
Nevýhody: "Multiple problems with onboard entertainment re-setting itself."
Výhody: "boarding was okay"
Nevýhody: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Nevýhody: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Better choice of movies. Way to old . And not enough of a selection.
Výhody: "The crew was friendly and helpful."
Nevýhody: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."
Výhody: "sidefini landig, merci."
Výhody: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"
Nevýhody: "crew at the gate."
Nevýhody: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"
Výhody: "Crew was very nice and responsive."
Nevýhody: "The flight was so hot. No personal air controls. Economy was horribly small."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Nevýhody: "Seat comfort. Sore behind after 11hrs"
Výhody: "Good service"
Nevýhody: "Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich"
Výhody: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Výhody: "The crew was terrific and friendly as I expected."
Nevýhody: "I have no other suggestions here since I'm pleased with the flight and services."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "The food was decent and on board entertainment was pretty good."
Nevýhody: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."
Výhody: "Baggage out fast Separate bus for 1st and business"
Nevýhody: "Cabin was cold Seat not as comfortable as other business classes"
Výhody: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Nevýhody: "Could not check in online because the system was down."
Nevýhody: "Old plane, rude crew"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Nevýhody: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Výhody: "The service was exceptional and there was great entertainment available on board."
Výhody: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Nice experience."
Nevýhody: "Seats are not so comfortable. Crew is nice, but not too nice"
Výhody: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"
Výhody: "Very professional!"
Výhody: "He service was fantastic."
Nevýhody: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"
Výhody: "The staff was polait"
Nevýhody: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
Nevýhody: "All was great"
Výhody: "Flight was fine! Snack and beverages were good. However, when you buy the ticket for the international flight, what they don’t tell you is the extra €40- FORTY EURO you will spend to check a not big bag. For this reason I would fly with another airline next time."
Nevýhody: "Extra fees for checked bags"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Výhody: "Everything ran like clockwork"
Výhody: "All was good except the snack - it was ok"
Nevýhody: "n/a - quick flight"
Výhody: "comfortable flight"
Výhody: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Nevýhody: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."
Výhody: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Nevýhody: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Výhody: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
Výhody: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Nevýhody: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."
Výhody: "Best entertainment package of Movies/TV/Food available on commercial airlines."
Výhody: "Loved the entertainment. Food was great!"
Nevýhody: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Nevýhody: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
The landing was incredibly rough. I thought we were going to roll over at one point. Even coming into the landing was incredibly rocky. The passenger beside me said they make that flight all the time and that was the hardest landing they ever experienced.
Early arrival. NIce plane. Quick trip.
Flight attendants were excellent.
As always, Delta never fails to deliver! Let’s keep climbing!
Výhody: "Everything goog"
Nevýhody: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"
Nevýhody: "The seat was squeaking all the time"
Výhody: "of everything."
Nevýhody: "travel time ...ahahah ...."
Výhody: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Nevýhody: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Nevýhody: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Nevýhody: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Nevýhody: "1.5 hour delay...no reason given!"
Výhody: "Crew was the best I have had in 2019 on Delta, the only good crew."
Nevýhody: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Výhody: "There was no flight"
Nevýhody: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."
Výhody: "The crew was amazing had no problems!"
Nevýhody: "Nothing had a great experience!"
Výhody: "Flight was smooth and fast."
Nevýhody: "Run from gate G to gate C was very tight especially since the first flight was late."
Výhody: "On time this time"
Nevýhody: "Turbulence but no one can help that"
Výhody: "Delta - best airline"
Nevýhody: "Airbus - entertainment systems never work."
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "entertainment and leg room on regular seats"
Nevýhody: "delay, boarding process"
Nevýhody: "We shared beverages The bathroom was barely big enough for a small person There isn’t enough room per passenger seat"
Výhody: "The longer leg space"
Nevýhody: "Again, I can not understand why the airlines have to narrow the seats so much..."
Výhody: "Boarding was quick and professional. The crew were professional and friendly."
Nevýhody: "No entertainment system. The cabin was cramped and the food/snake was forgettable."
Výhody: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Nevýhody: "Everything was great"
Výhody: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Výhody: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."
Výhody: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Nevýhody: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."
Výhody: "Boarding was easy"
Nevýhody: "Plane seats were very small and did not recline. Only one bathroom on plane"
Nevýhody: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Výhody: "Standard Flight boarded fast everything went smooth"
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Výhody: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Nevýhody: "3 hours there before the departure."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Nevýhody: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."
Výhody: "Pretty much nothing"
Nevýhody: "Delta. They just hate their passengers"
Výhody: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Nevýhody: "Cramped seating"
Nevýhody: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."
Výhody: "Snacks included bananas."
Nevýhody: "Forced to gate check a bag that fit within the size constraints."
Extremely slow boarding caused the flight to be late 40 minutes. Missing the connecting flight
Awesome service, friendly crew!
Courteous and helpful. Comfortable, spacious seats. Arrived quite late which put pressure on connecting flight. Ground service to mitigate the late arrival was almost nonexistent and the one person I found to ask for help was rude and not the least bit interested in being of service.
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "On time and comfortable flight"
Nevýhody: "No suggestions"
Výhody: "Turkish Air’s boarding is very good and their food and entertainment is good"
Nevýhody: "I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Food and service"
Nevýhody: "Boarding took longer time Than it should."
Výhody: "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
Nevýhody: "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."
Nevýhody: "Boarding. The gates were cheep changing. Poor room between seats."
Nevýhody: "The food wasn’t good and the service the palet wasn’t very good"
Výhody: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Nevýhody: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "The staff!"
Nevýhody: "The turbulence lol"
Výhody: "Food was good"
Nevýhody: "Hour and a half delay"
Výhody: "The up to date and *free movie options"
Výhody: "At least one crew member made an effort to help."
Nevýhody: "We ordered regular vegetarian food without any meat, fish or poultry. We had reserved it at least 2 weeks in advance. Again reminded them at the time of ticketing. Agent went to some one, there was some nodding of heads and we were told to tell crew member in advance. We did it in a written request to head crew. When time came other crew member served us completely ignorant of our request. We were served flash of some animal. We did not want to make a scene but people around were were also bothered. We came out hungry at the other end"
Nevýhody: "Previous flight cancelled due to weather conditions, and despite calling and having a lot of flexibility with time, we were unable to reschedule without massive charges. Our refund was quite low, and we will rebook on another airline. This, despite being a TK gold card member."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Once again an extremely enjoyable experience. will continue to fly Turkish air"
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "It was a nice and short flight"
Nevýhody: "No entertainment system at the seat."
Výhody: "Free wifi for business class HD movies + good quality DENON headseat"
Nevýhody: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Výhody: "Service was amazing! Highly recommend."
Nevýhody: "the delay in the departure"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Overall services include catering. Flight attendants were very kind"
Nevýhody: "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."
Výhody: "The food was amazing."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Crew demeanor Cleanliness of the cabin Boarding process"
Nevýhody: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Nevýhody: "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
Výhody: "Friendly staff good service."
Nevýhody: "The grill chicken served for dinner was cold."
Výhody: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Nevýhody: "all movies offer subtitles, can't turn off which some people might feel disturbing"
Nevýhody: "Staff on Istanbul airport is rude. They don't respond to people"
Výhody: "Nothing, other than the relief after it was over"
Nevýhody: "I was moved 5 times on the plane, each time to accommodate a Muslim woman wanting to sit with female friends. After being pushed to the back, 10 minutes into the flight they moved one of the Muslim woman with crying baby, non stop crying from the check in until landing, to the back across from me. Same woman made me move to sit with friends. Staff had no ear plugs."
Výhody: "The food and entertainment were great. The crew was good but..."
Nevýhody: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Výhody: "Best menu vs. previous 3 Turkish Airlines flights on this trip. Great movie selection. Accommodating crew. Comfortable chairs. Nice travel packs."
Nevýhody: "Bathrooms were very dirty by half way through the trip. Crew should keep them cleaned. Free Wi-Fi should be the standard on such a long flight. More leg room needed for Americans & Europeans above average height. Larger water bottles should be passed out before sleeping hours. Each passenger needs a personal fan. Temperature was too warm. Gate agents in Istanbul had a very confusing set-up to get on plane. Gate agents not empowered to help passengers with all issues that arise. We left item at gate in Catania, & gate agent unable to offer any help or detailed guidance to help us work to get it back."
Výhody: "Overall not a good experience"
Nevýhody: "They ran out of the chicken dish by the time they got back to me. And my seat didn't recline."
Výhody: "Always friendly staff, never feels like you are a bother to them. Comfortable seats & they have frequent service."
Nevýhody: "The older version of the plane with the fabric seats is not so great."