Service is very good. No complaints.
It was a good trip. Friendly staff. On time flights. Great experience.
Spacious seating was great! Food could have been better!
Výhody: "Services are the best"
Výhody: "Very pleasant and comfortable flight."
Výhody: "Everything.. will do it again!"
Nevýhody: "Everything was perfect"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Great crew and food. Nice economy class."
Výhody: "The comfort of the plane"
Nevýhody: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Nevýhody: "Headphones- only one channel."
Výhody: "The food and crew were great"
Nevýhody: "Older plane the tv panels were faded"
Nevýhody: "Food and seat comfort could be better"
Výhody: "Food was great."
Nevýhody: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Faultless as per usual QA flights"
Nevýhody: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Výhody: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nevýhody: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Výhody: "Flight service"
Výhody: "Just that the food is quite small but the variety is OK."
Nevýhody: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Výhody: "Very nice staff."
Nevýhody: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."
Výhody: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."
Výhody: "Excellent service. Excellent quality of food."
Výhody: "The treatment"
Nevýhody: "It was too late"
Výhody: "Seats were comfortable, entertainment system was might better without of options."
Nevýhody: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Nevýhody: "More veriaty on music would be good"
Nevýhody: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Výhody: "Excellent service"
Nevýhody: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Výhody: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Výhody: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Nevýhody: "No leg room, can't stretch your legs properly so my bad knee was in pain"
Výhody: "Space, food, service, handling"
Nevýhody: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Výhody: "Service outstanding"
Výhody: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Výhody: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Nevýhody: "No entertainment"
Výhody: "Flawless boarding, service, food and arrived 30 minutes early."
Výhody: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Nevýhody: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Výhody: "Flight was not crowded, room to stretch out. Food and service was good."
Nevýhody: "Difficult boarding procedure."
Nevýhody: "Chicken sandwich was not good"
Výhody: "Food came out 1 am melb time ,2 hours after departure ."
Výhody: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."
Výhody: "New planes, Excellent Service"
Nevýhody: "Meals could have been better"
Výhody: "Best airline in the sky"
it was a short fligt, otherwise I could suggest entertainment for the flight or wifi connection. thanks a lot for caring
it was a short flight but punctual, comfortable, enjoyable. thanks for asking.
Výhody: "Great crew & good complimentary food"
Nevýhody: "More seat pitch"
Výhody: "Crew was very accommodating."
Nevýhody: "Flight was overbooked which caused an hour delay."
Výhody: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Výhody: "Crew was attentive, video selection was very good"
Nevýhody: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Nevýhody: "2 hour delay and 3 crying babies on a red eye."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "Excellent food and crew"
Výhody: "There was an abundance of drink carts and dining options, snacks. Thank you!"
Nevýhody: "Some of these planes need improved entertainment systems. Half did not work."
Výhody: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Nevýhody: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."
Nevýhody: "plan was late for any reasons...."
Výhody: "Very little."
Nevýhody: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."
Výhody: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Nevýhody: "Comfortability , mediocre service."
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Nevýhody: "That it wasn’t a flight to denver"
Výhody: "Loved the warm and very delicious quiche, thank you!"
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"
Výhody: "Boarding music"
Nevýhody: "Changed our seats after check in"
Výhody: "Very professional!"
Výhody: "The hospitality & staff were impeccable."
Nevýhody: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Výhody: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Nevýhody: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."
Nevýhody: "Not very much space for such a long flight."
Výhody: "Excellent organization, food and entertainment. Impeccable service."
Výhody: "Good space above seats"
Nevýhody: "Seats way too tight. But the worst thing was the two passageners in the row we shared. They were laying on each other and it was inappropriate for the entire flight. He was rubbing her breast and I said something. He seemed to stop. Lots of rubbing and huggin and the man had his legs stretched out man spread style"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Výhody: "It was a fast flight. Less people on the plain."
Nevýhody: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Nevýhody: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "Great complimentary chocolate."
Nevýhody: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."
Výhody: "entertainment was fine"
Výhody: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"
Výhody: "Everything ran like clockwork"
Výhody: "Excellent crew"
Nevýhody: "Terrible seats :-("
Výhody: "Excellent customer service, and on time flight"
Výhody: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Výhody: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Nevýhody: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
Výhody: "Attendants were cordial"
Nevýhody: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."
Výhody: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Výhody: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Nevýhody: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."
Výhody: "The flight staff was so kind."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
More leg room for an international flight, it was very uncomfortable sitting in economy with minimal leg room, I was worried i would develop a blood clot.
Nevýhody: "The seat didn’t recline and the entertainment didn’t work"
Nevýhody: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Nevýhody: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."
Výhody: "The crew were very friendly and caring and really on top of things."
Nevýhody: "The food was pretty basic/bland. The exception was the pancakes, which were very tasty."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "Crew was friendly."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Smooth flight."
Nevýhody: "More leg room."
Nevýhody: "The only thing that was iffy were the movies Most were not recent But I did watch Bohemian Rhapsody Excellent"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "I made it to my destination"
Nevýhody: "Cancelled flight, timing, and a day lay over I wasn’t pre pared for."
Výhody: "We had a very short connection as a result of a long delay in our flight from Athens to Munich. Lufthansa held the gate open and helped us get on board tom our flight to Chicago. The plane was big, roomy and the seats were comfortable. There were adequate number of toilets so people didn't have to stand in long lines. The crew was very friendly in an efficient way, not like in Asian airlines where the passenger gets coddled. I particularly appreciated the serving of water/juices every so often to stay hydrated."
Nevýhody: "They could have made the transfer easier by having a trolley to move us instead of having us run through the airport. I am 70 and have had both knees replaced. While I can walk just fine, running was very difficult."
Nevýhody: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."
Nevýhody: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Výhody: "Nice plane, efficient boarding and very attentive crew. There’s plenty of entertainment options and free win with dinner."
Nevýhody: "Everything was great. No complaints."
Výhody: "Flight was good, comfort was good. Crew was not very friendly."
Nevýhody: "The food on Lufthansa flights is getting worse and worse."
Výhody: "The food between Frankfort to Istanbulwas lovely and the staff nicely"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."
Výhody: "Staff is super friendly and works hard to accommodate your needs. This flight also so happened to be empty so I got to lay down and nap haha."
Nevýhody: "Nothing. Everything is great. I'm just writing these words so my review hits 50 characters."
Výhody: "On time arrival"
Nevýhody: "Very hot on the plane, food mediocre, flight attendants could be friendlier"
Výhody: "In my way back from Germany to USA was poor, from the costumer service from the airport to the airplane. They charged me extra on my fly back to US"
Nevýhody: "Very much everything"
Výhody: "No surprises Plenty of leg space for economy Good food"
Výhody: "Our dinner meal was quite good for airline food. After they reset my TV three times, it worked good."
Nevýhody: "The breakfast left a lot to be desired. Leg room was very limited, especially after the person in front of me reclined their seat."
Výhody: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Nevýhody: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."
Výhody: "No entertailment because of the short flight, but free beer or wine was nice and a sandwich!"
Výhody: "Best trip and crew that i ever had"
Nevýhody: "Entertainment system didnt work for many people on the flight"
Výhody: "Again lufthansa crew one of the best out there thank you"
Nevýhody: "No entertainment but I understand why short flight"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."
Výhody: "Movie selection was great. Crew came through with drinks frequently. Overall nice smooth flight."
Nevýhody: "Car seat was lost even though it was brought on the plane and not checked. Didn't care for the food but it was personal preference."
Nevýhody: "Frankfurt airport chaos Lyon customs downstairs in arrivals checkin upstairs so they can't view your items if you are claiming tax back. Clever French move. Obviously happens a lot"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"
Výhody: "the trip from osaka to frankfurt was excellente. the people of the crew woho serve us, were excellent. Thanks for karen kern and her colleague First time i drunk a nice wine."
Nevýhody: "the trip from frankfurt to sao paulo wasn't so excellent. there was a difference. Unfortunatelly, lower."
Výhody: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Nevýhody: "Some of the movie choices were a little dated."
Nevýhody: "Boarding was in organizes."
Nevýhody: "Boarding three planes to three different destinations from the same gate is very confusing."
Nevýhody: "Seating to small and tight I am only 5'11 175 lbs"
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Nevýhody: "The seats are very uncomfortable."
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
They canceled our flights that went on anyway.
Dreamliner was comfortable and entertainment system good
Výhody: "Boarding was efficient and the crew were nice."
Nevýhody: "the seating is horrible. it was the tightest seating I've ever experienced."
Výhody: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Nevýhody: "Nothing,just the seats. Cleanliness was perfect"
Výhody: "The crew was professional & friendly"
Nevýhody: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Výhody: "Usual faultless KLM experience"
Výhody: "Flight arrived on time"
Nevýhody: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Výhody: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Výhody: "Reasonable space in economy class seats"
Nevýhody: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Nevýhody: "Staff rude and short"
Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"
Nevýhody: "Delays, took my hand luggage into the hold,"
Nevýhody: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Výhody: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Výhody: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nevýhody: "There were several flight delays and gates were changes a few times."
Výhody: "Entertainment options."
Nevýhody: "Service was poor, seat did not recline, and the food was terrible."
Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Výhody: "The constant smile conferred by flight attendants through the entire flight."
Nevýhody: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Nevýhody: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Výhody: "Nice people and good service"
Nevýhody: "Not much"
Výhody: "Friendly hostesses"
Nevýhody: "Flight was delayed 3 hours"
Nevýhody: "Our lougage did not arrive"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nevýhody: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Výhody: "Flight crew was fine. Food was good."
Nevýhody: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Seats were comfortable"
Nevýhody: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Výhody: "The food and the punctuality"
Nevýhody: "The technology in interteiment is not touch screen"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "That we didn't crash"
Nevýhody: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Výhody: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Nevýhody: "The seats in economy were a little too small for a 12 hour flight"
Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Výhody: "Good and plenty of food available."
Nevýhody: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Výhody: "Friendliest economy class service I've ever encountered."
Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Výhody: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Nice,o time,and great foods and services.
Výhody: "El entretenimiento"
Nevýhody: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Nevýhody: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Nevýhody: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Výhody: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Nevýhody: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Výhody: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Výhody: "All went right namely the seats but the luggage condition is the worst"
Nevýhody: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Výhody: "Great food and friendly crew."
Nevýhody: "Seatback system was old and not very functional."
Výhody: "Crew was very friendly and seat in KQ is super comfortable in Business."
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Výhody: "Average crew. Average seat."
Nevýhody: "They could have controlled screening babies better. They just let them scream....."
Nevýhody: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Nevýhody: "Baggage check in was stressful"
Výhody: "Crew was awesome!!"
Nevýhody: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Nevýhody: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Nevýhody: "wine selection divider between seats"
Výhody: "Everything. crew friendly and food/drinks the best"
Nevýhody: "Nothing...all was wonderful"
Nevýhody: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Nevýhody: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Nevýhody: "Not much legroom."
Výhody: "Quick and efficient not lying more to say or critique."
Nevýhody: "Coffee and a bread roll as a snack??"
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nevýhody: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Nevýhody: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "Crew was very nice and the plane was clean and comfortable"
Nevýhody: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Výhody: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Nevýhody: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Nevýhody: "The room between seats is unbearable."
Výhody: "Everything was very prefect and would love to fly again."
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Nevýhody: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Výhody: "Good boarding procedure."
Nevýhody: "Nothing much to add for a short journey."
Výhody: "Crew was welcoming"
Nevýhody: "Space between the seats was too small."
Výhody: "The hostesses were very kind and nice"
Výhody: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Výhody: "Airplane staff were good"
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Nevýhody: "I was forced to rebook my 3rd leg after taking trains in the middle."
Výhody: "Loved the movie selection and the food was good too."
Nevýhody: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Nevýhody: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Výhody: "It was as expected."
Nevýhody: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Výhody: "Although plane was full staff moved us through quickly"
Výhody: "Crew were great"
Nevýhody: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"
Výhody: "Nothing whatsoever"
Nevýhody: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."
Výhody: "Complimentary entertainment"
Nevýhody: "Major delays"