Výhody: "crew was good"
Nevýhody: "crazy detailed search in goleniów"
Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."
Výhody: "LOT kept seating set up for comfort of all passengers."
Výhody: "yes yes excellent"
Výhody: "Everything went fast and smoothly."
Nevýhody: "Food/snacks - little bit more"
Nevýhody: "A faster boarding"
Nevýhody: "3/3 flights I’ve taken have been delayed. I never made my connection, adding 10 hours to trip, more than doubling travel time. LOT is consistently late. Be aware of short connections. Or really any connections."
Nevýhody: "The flight got canceled"
Výhody: "The flight crew!"
Nevýhody: "Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!"
Nevýhody: "I’m not in Chicago I’m still in Hungary"
Výhody: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Nevýhody: "Food could be better, but it wasn't bad in any way."
Výhody: "Excellent crew, excellent service, great entertainment choices."
Výhody: "All was fine."
Nevýhody: "All was fine."
Nevýhody: "Fly was 1 hours late.and same thing returning.never on time."
Nevýhody: "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."
Výhody: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Nevýhody: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."
Výhody: "They had a good selection of movies."
Nevýhody: "Food was terrible. If you’re flying to America, serve American style meals. I missed my connecting flight because we were delayed by 45 minutes but Polish Airlines didn’t provide a hotel voucher so I had to pay for a hotel out of pocket. Rude flight attendants and overall, very uncomfortable experience. I will pay the difference and fly SWISS next time."
Nevýhody: "On Monday, May 21, payment was made for 2 suitcases in the amount of $47. At check in next day we were asked to pay and paid 40 Euro for 2 suitcases. We told them that we already paid, to no avail. We would like to have an explanation. According to LOT luggage policy we should not be paying for 1 suitcase per person at all.."
Nevýhody: "Flight was delayed and have to wait at airport.."
Výhody: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Nevýhody: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
Výhody: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Nevýhody: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."
Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Výhody: "New airplane, good food."
Nevýhody: "They delayed the departure"
Výhody: "This time I found an ail place"
Nevýhody: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."
Výhody: "Excellent job from boarding to the end of the flight! Thank you all!"
Nevýhody: "My concern was the super small sit , but after all I am a big boy!"
Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"
Výhody: "The entire check in process was smoothe and welcoming"
Nevýhody: "Late boarding and terrible boarding process with no proper announcements or procedures. Everyone just piling up at gate like cattle. Couldn't bother seating us together even though we booked under same ticket. Super cramped seats. Broken entertainment system on 787. Not very friendly crew."
Výhody: "The transatlantic plane was great."
Nevýhody: "No alcohol 2/2 flights delayed"
Nevýhody: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Výhody: "No delays nor complications"
Výhody: "Service on plane"
Nevýhody: "Price for checked bag"
Nevýhody: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."
Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."
Výhody: "Absolutely nothing about checking in process. It was a nightmare."
Nevýhody: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"
Výhody: "Very comfortable"
Nevýhody: "Credit cards didn't work in flight."
Výhody: "Good stuff"
Nevýhody: "The chair is uncomfortable"
Výhody: "very friendly personal"
Výhody: "The landing was little hard."
Nevýhody: "I fly 35 years at least 2 times a year to different companies. For the first time in the life of the company flew Lot (and the last) and was unpleasantly surprised: 1. The stewardesses did not hide their antipathy towards the native speakers of English and Russian (they were scornful and rude), although they were friendly and attentive to the passengers speaking Polish, 2. The food is tasteless and small (I have ordinary needs)."
Výhody: "All process went smooth. Had to change ticket- good experience. Using Lot often and will be in the future."
Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"
Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"
Výhody: "Nice with seats"
Nevýhody: "The announcements in English were not loud enough"