Good budget airline, comfortable seats and pleasant crew
The crew was efficient and welcoming. Boarding was a bit messy, some delay in the cleaning, it seems. All the rest was accordingly the flight tipology.
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Nevýhody: "The temperature at altitude was far too warm for my comfort."
Výhody: "The plane left and arrived on time."
Nevýhody: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Nevýhody: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Nevýhody: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."
Výhody: "The crew was very attentive and personable during the flight."
Nevýhody: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Nevýhody: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Nevýhody: "Riding a packed bus to the plane was awful."
Výhody: "Crew was very friendly!"
Nevýhody: "The plane smelled terrible - almost like one of the toilets had backed up."
Nevýhody: "More legroom. And not having to pay for a simple glass of water."
Nevýhody: "Flight was cancelled, difficult rebooking."
Výhody: "Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful."
Výhody: "Good view with the high winged propeller plane"
Nevýhody: "Small overhead storage"
Výhody: "Was on time"
Nevýhody: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Výhody: "The price"
Nevýhody: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Nevýhody: "Terrible hard landing"
Výhody: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Nevýhody: "Can't comment on food as it isn't provided with the basic fare."
Výhody: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Nevýhody: "Chair didn’t lean back, unclear that water wasn’t free"
Výhody: "On time flight and friendly staff"
Nevýhody: "The flight was delayed and we could not check in online from home."
Výhody: "The crew was friendly and helpful!"
Nevýhody: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Nevýhody: "We were a little delayed"
Nevýhody: "Delayed, causing me to miss all other flights."
Nevýhody: "My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not"
Výhody: "Flight was on time!"
Nevýhody: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Nevýhody: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Nevýhody: "Is there anything more to say?"
Výhody: "I received a little meal. Pleasant manner of staff."
Nevýhody: "No problem"
Výhody: "legroom was ok but i paid for it"
Nevýhody: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."
Výhody: "We arrived in Zagreb 10min early"
Výhody: "Flight was OK"
Nevýhody: "Departure time was not as expected"
Nevýhody: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."
Výhody: "It was a short flight and fairly uneventful. Comfortable airline."
Nevýhody: "When I arrived at the airport in Naples it was impossible to find the check in desk. I asked at Lufthansa and was told that someone would show up at 09:50 but my flight left at 08:40. I was then told that I should be looking for Eurowings. Not a problem except that it is very unclear where their check in desk was. I stood around for 20 minutes asking anyone who would help me where the desk was. We were finally notified at 8:40 that eurowings was the last desk in the aisle."
Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"
Výhody: "smooth flight"
Nevýhody: "boarding took too long"
Nevýhody: "Buses didn't fit all people after landing."
Nevýhody: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"
Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"
Výhody: "Only good thing about flight was it is cheap"
Nevýhody: "Button of my travel bag was broken during transfer of luggage by airlines.no leg space in flight."
Výhody: "Efficient and reasonably comfortable."
Nevýhody: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Nevýhody: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"
Výhody: "Service onboard was very efficient. Flight was short"
Nevýhody: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Výhody: "Overall good experience, flight was short and painless"
Nevýhody: "Flight borded late and at a different gate"
Nevýhody: "Do NOT spend money buying an upgrade for priority boarding. There is no such thing on this flight - the staff actually told us that we board at the end after everyone else... The boarding process was a mess and the flight barely had water"
Výhody: "The Dreamliner was great, Entertainment options were good"
Nevýhody: "Boarding at the airport but not Norwegian's fault"
Nevýhody: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Výhody: "Crew was wonderful."
Nevýhody: "Freezing cold. Entertainment was limited. Airplane food is what it is."
Nevýhody: "Seats were very tight. Crew was not at all friendly. There were no free food or drinks. Even water and coffee were not free. I tried to order a muffin and were told they ran out. It was a very long 12 hours!! I am sorry I will be taking Norwegian airline home."
Výhody: "The crew was ok"
Nevýhody: "There should at least be allowance for one luggage and if you don't have to use it, it's ok. An international flight of over 7 hours should provide food on the flght. Luggages should automatically transferred t the next flight."
Výhody: "One crew member was obnoxious."
Nevýhody: "If they didn't BLAST the air conditioning. People were cold almost the whole flight. Some children were shivering."
Výhody: "Everyone was nice and the flight was smooth and restrooms were clean."
Nevýhody: "I meant to write my Paris to Oslo review on the Oslo to LA review for what could be better. Like I mentioned the food was not good, please get rid of that white noodle coconut soup in a cup, there’s no way anyone likes it and more episodes on some of the shows like Friends"
Výhody: "Had decent movies and seats were somewhat comfortable."
Nevýhody: "Could have had better movies, I did not get any food or snacks, there was a big dog under the seat next to me and it took up half of my leg space...didn't know how that was allowed."
Výhody: "The options for beverages/food and entertainment"
Výhody: "Very efficient!"
Nevýhody: "You got to be kidding! Charging for water!!!"
Výhody: "Courteous staff"
Nevýhody: "Flight delayed"
Výhody: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."
Výhody: "Boarding was fairly fast"
Nevýhody: "After our initial meal, we got no more drinks or snacks for 8 hours. We were hungry and thirsty - and we were in premium seats. Perhaps they can serve the second meal sooner or at least offer some chips or snacks a few hours after the first meal. This was not an overnight flight."
Výhody: "Exclent service"
Nevýhody: "Everything I feel like I went back to the 80’s Very rude crew Lost language and my friend on the same flight"
Nevýhody: "Arrived late, several toilets did not work and the plane was extremely old offering little comfort"
Výhody: "On time and helpful stewads."
Nevýhody: "Not serving meals to everyone. Ipaid more fir my ticket so I had a hot meal but my daughter and granddaughter had no food. They bought a salad and sandwiches. So bad almost inefible. How can a French originated flight made such bad food."
Nevýhody: "Very unfriendly staff going to destination and return flight...will NEVER fly with Norwegian again!!"
Nevýhody: "No connecting flight available. No notification of problem till check-in. INEXCUSABLE!"
Výhody: "Worst ever. Never recommend to anyone."
Výhody: "Superb jets."
Nevýhody: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."
Výhody: "I was in the premium cabin and the crew was great, all smiles and excellent service. You could tell they were genuinely good people. It was an overwhelming positive experience and I was extremely satisfied."
Výhody: "Crew is really cheesy and too basic and non stop acting like doing me a big favor! No one is answering the phone for days to reschedule cancelled flight which is a theft and a crime and I had to buy a new ticket on another airline."
Výhody: "Plenty of lavatories"
Nevýhody: "Food cost extra and it was horrible"
Výhody: "Only stability of the plane B787 Dreamliner"
Nevýhody: "In economic class over 6 hrs flight,nothing to eat or drink ,only for people which updated their seat,that's weird and discrimination"
Nevýhody: "Seats are too close together!"
Výhody: "Crew was polite. Entertainment system was acceptable."
Nevýhody: "While Purchasing our tickets, it was not made clear that our bags and meals need to be paid for separately. Once we got on the plane, there was an option to bye food however most of the food was unavailable on our flight. The only thing we could purchase on a 7 hr flight was chips and corn nuts."
Výhody: "Flight was 1 1/2 hours late leaving London. Crew was ok."
Nevýhody: "2 hour delay. Incredibly disorganized, enhanced security checks at the gate. Stuck on the runway for an hour. Over 3 hours late. Low-cost airfare, not worth the money I saved."
Výhody: "Barcelona didn't tell us our flight was delayed until an hour after we were supposed to take off. At least have the decency to let us know in case we have to make other plans."
Nevýhody: "Boarding staff a bit unwelcoming"
Nevýhody: "Food, seat, entertainment"
Výhody: "They ran out of food on a 8hour international flight. They didn’t even accommodate with giving complimentary snacks."
Nevýhody: "The E’NTERTAINMENT was poor. The airline sold out of everything. This sucked"
Výhody: "Price of the ticket was good Modern plane Clean plane Friendly cabin crew"
Nevýhody: "The flight was full The seats in economy were small"
Nevýhody: "The fact that my husband and I were one of the first people to check in, four hours ahead of boarding, yet we were not even asked or told that we were being allotted seats in the row closest to the toilet- had we been told that at the time of checking in by the customer rep, we would have had the chance to request for a seat change as both of us were unable to sleep at all."
Nevýhody: "In spite of request for Vegetarian food, there was no food available. While checking in, I did ask the officer about the food & was told YES. The same issue occurred on Return. I request for some refund a's a Compensation & it should be Debited to the contractor for food as a Penalty."
Nevýhody: "6 hour delay and the worst customer service"
Výhody: "The 787 is a great plane to be on for long trips. It is comfortable and high tech. Checkin kiosks are easy to use and the app makes checking the details easy."
Výhody: "The plane is designed to establish a different cabin pressure which helps your fatigue when traveling long distances and it works! The place is quiet as well and there's an avg amount of space in coach."
Nevýhody: "No wifi? Just seems odd for a new plane not to have that as an option."
Nevýhody: "See aforementioned notes on luggage troubles."
Výhody: "The Dreamliner plane that Norwegian flies on this route was amazingly comfortable. My husband and I usually chose to fly based on getting to fly on this type of plane. We were very pleased with the entertainment system and availability of movies and shows to watch, by far the best of the three other airlines we flew on this trip. The service was great, and the prices of in flight beverages were reasonable."
Výhody: "Crew was very nice / no delay / confort was great"
Nevýhody: "Flight was handed off to another airline - both airlines blamed each other for any problems. Misinformation regarding seat upgrades. Flight ran out of drinks."
Výhody: "The crew on board... they did their best"
Nevýhody: "Bad communication, no Norwegian representative, huge lines to get assistance, very bad hotel offered. In total door to door my travel took 32 hours because of Norwegian!"
Výhody: "The crew was amazing the entire time."
Nevýhody: "The food choices, I ordered a hot snack but they only had ham and cheese. I don't eat pork also I'm diabetic. Not one sugar free item on the list. Why not have a grilled cheese option. I was refunded then offered a veggie sandwich, I paid again for that. Then they found a cold turkey Sandwich. So I was refunded again and paid for the turkey sandwich in thee end. I was starving the entire flight."
Výhody: "Row of three seats to myself"
Nevýhody: "Slow boarding"
Výhody: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Nevýhody: "Boarding took way too long causing our flight to be delayed for an hour"
Výhody: "New, modern plane and great value for a transatlantic flight. Good entertainment options and (for the best part) friendly staff, see below."
Nevýhody: "There was a (bearded) supervisor / team leader who felt it necessary to berate on two separate occasions a female & male colleague for things they hadn't done / done properly - in full view of passengers and once whilst serving me coffee. Totally unnecessary & out of order and the reason why I didn't give the staff a 4/5 score! Food was average and boarding quite slow."
It was fine apart from some of the other passengers and their poor mask wearing. They aren’t supposed to be worn under the chin.
Due to Covid-19 checks and paperwork and not being in the EU anyone directions could have been clearer, I saw people who were very nervous and panicky.
Everything was smooth and fine.
Nevýhody: "What is the point of buying priority boarding if everyone gets on the plane at once.. 9 euro for 3 bottles of water says it all to."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Save trip Good flight"
Nevýhody: "Chaos at start off"
Nevýhody: "The problem with random seat allocation is if you pay to sit somewhere then that should be fine, no. Today I was constantly asked if I wouldn’t mind swapping seats so the passenger could be closer to their partner which is always going to be an inferior seat or worse sat in the middle seat. Their random seat allocation therefore can inconvenience seat paying passengers not a quality experience."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Easy boarding, plane looked clean, crew all smart and genuine smiles. The bonus is we arrived early and their were no Benidorm p..s artists on board. Excellent."
Nevýhody: "Only that we were late leaving, this didn’t matter in the end because we arrived early. I only gave one star for Food & Entertainment as the option to give no stars is not available. I’m sure the food would have been fine,however, I didn’t have food and brought a book for my own entertainment although I don’t believe any entertainment other than your own is available. I would suggest that Kayak offer a not applicable option on their star rating grid."
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Výhody: "Flights ran to time"
Nevýhody: "Some passengers were taking phone calls when the safety demonstration was being done."
Výhody: "For the price, you just can't beat Ryanair. The only thing that spoilt the flight were 3 drunk passengers opposite and behind who were noisy and kept annoying other passengers, however the cabin crew handled the problem very well."
Výhody: "On time"
Nevýhody: "Filthy seats and pull down trays and chaos boarding as people being asked to change seats"
Výhody: "crew very good"
Nevýhody: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "Sat on the plane for 1:30 due to delays and missing our departure slot then to be informed that there was no water ,drinks or any food on the plane due to “supply issues”. Then the conveyor system to broke down at East Midlands and all the cases had to be moved into the collection area by had by 2 security staff All in all 3 hours later for the booked taxi and didn’t arrive home till 4am ! Never had such a bad experience with Ryanair and East Midlands airport"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Nothing really, it's a cheap ticket and that's it."
Nevýhody: "Ridiculous boarding situation, expensive onboard food and beverage. Upright seats. Advanced check in always seats your group apart to encourage you to purchase seats. Budget airline that trust to milk their clients for every penny. Only use them if no other option."
Výhody: "Landing at Liverpool to get off the plane"
Nevýhody: "A 3 hour delay. Unruly passengers."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "The staff were professional"
Nevýhody: "Bad language and rude conversations by some passages."
Výhody: "Flight on time no delays especially with the weather been bad"
Nevýhody: "Only problem I would say they delay in baggage handling and on the wrong carousel"
Výhody: "For the price what is there to complain about."
Výhody: "Took off on time and arrived a few minutes early. I didn’t have to wait too long for luggage on carousel."
Nevýhody: "Sitting next to someone who played music too loud even with headphones. Could hear a constant noise"
Nevýhody: "Don’t like the underhand Ryanair pricing"
Nevýhody: "Too expensive for what you get. Bad landing! Oh dear"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "It was very punctual and the flight were very smooth."
Nevýhody: "The seats don't recline and you have to pay for everything (even printing of boarding passes)."
Výhody: "All satisfactory"
Nevýhody: "Boarding at Alicante was disorganised"
Nevýhody: "On both flights we were called tbrough for boarding only to be kept queueing for over half an hour before actually boarding the plane. On the flight to East Midlands when everyone was on board we were then told due to an air traffic restriction we had to wait another 45 minutes before we could take off. On the return flight after queueing for half an hour only after I asked why we had waited so long were we told that the plane HADN't EVEN LANDED YET. So both flights were delayed with no explanation from anyone. Also all announcements on both flights were very difficult to hear above the engine noise. I am afraid that this experience has made me realise that I will NEVERTHELESS fly with Ryanair again. I would rather pay the extra and fly with a better airline."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Výhody: "The flight there and back got us there early each time despite being late departing. Choosing your seat is the ideal thing to do, even if it is only £6 more its worth it."
Nevýhody: "There was no Aircon on the plane out which made it an uncomfortable flight out there and caused for certain people to smell slightly. The staff on the flight back weren't overly great and one accused a bloke of snatching when actually his bag was just heavy. She also had attitude towards others which made me think, whats she going in this job."
Nevýhody: "Not much extra leg room and one attempted rammed the trolley into my foot trapping my toe against the wall and the didn't even respond to me shouting out in pain"
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "It was on time"
Nevýhody: "The cabin was freezing. Also, most passengers were made to check cabin baggage at the gate, reason given as 'a full flight. but once on The plane, there was many empty seats (6 alone in the two rows around me) and the overhead lockers were about half full."
Výhody: "On time"
Nevýhody: "Me on row 2 ...wife row 18. All because we didn't pay 'extra' for seats that we had already paid for in the price of a flight! So, basically, if you don't pay, then Ryanair purposely separate couples in punishment. As a frequent flier, this was the very last time myself and my family will be using Ryanunfair!"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "Arrived 25 minutes ahead of schedule"
Nevýhody: "No problem with flight"
Výhody: "Can't argue about price Planes were within 20 minutes of expected arrival time"
Nevýhody: "Slow slow slow boarding, took forever. Too many people with big carry on bags that they were unable to stow, holding up the entire aisle. It was an evening flight and the lights were dimmed, but then the crew started blaring loud dance music before selling scratch cards: seriously annoyed the majority of the plane that was sleeping!"