Good budget airline, comfortable seats and pleasant crew
Nevýhody: "The temperature at altitude was far too warm for my comfort."
Výhody: "The plane left and arrived on time."
Nevýhody: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Výhody: "Boarding and getting off the plane was fast"
Nevýhody: "Our luggage space was occupied with bags from passengers from other rows."
Výhody: "Easy boarding"
Nevýhody: "Leaving on time"
Nevýhody: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Nevýhody: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."
Výhody: "The crew was very attentive and personable during the flight."
Nevýhody: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Nevýhody: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Nevýhody: "Riding a packed bus to the plane was awful."
Výhody: "Crew was very friendly!"
Nevýhody: "The plane smelled terrible - almost like one of the toilets had backed up."
Nevýhody: "More legroom. And not having to pay for a simple glass of water."
Nevýhody: "Flight was cancelled, difficult rebooking."
Výhody: "Seats at the front are comfortable with space for the legs."
Nevýhody: "One drink within almost 4 hours flight is not enough."
Výhody: "Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful."
Výhody: "Good view with the high winged propeller plane"
Nevýhody: "Small overhead storage"
Výhody: "Was on time"
Nevýhody: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Výhody: "The price"
Nevýhody: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Nevýhody: "Terrible hard landing"
Výhody: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Nevýhody: "Can't comment on food as it isn't provided with the basic fare."
Výhody: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Nevýhody: "Chair didn’t lean back, unclear that water wasn’t free"
Výhody: "On time flight and friendly staff"
Nevýhody: "The flight was delayed and we could not check in online from home."
Výhody: "The crew was friendly and helpful!"
Nevýhody: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Nevýhody: "We were a little delayed"
Nevýhody: "Delayed, causing me to miss all other flights."
Výhody: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Nevýhody: "Nothing really, just a typical budget flight."
Výhody: "Arrived to Seattle on time."
Nevýhody: "I did not know what airline, crew flew me to Seattle."
Výhody: "I arrived in Köln."
Nevýhody: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."
Nevýhody: "My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not"
Nevýhody: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Nevýhody: "Is there anything more to say?"
Výhody: "Flight was OK"
Nevýhody: "Departure time was not as expected"
Nevýhody: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."
Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"
Výhody: "smooth flight"
Nevýhody: "boarding took too long"
Nevýhody: "Buses didn't fit all people after landing."
Nevýhody: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"
Výhody: "Only good thing about flight was it is cheap"
Nevýhody: "Button of my travel bag was broken during transfer of luggage by airlines.no leg space in flight."
Výhody: "Efficient and reasonably comfortable."
Nevýhody: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Nevýhody: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"
Výhody: "Service onboard was very efficient. Flight was short"
Nevýhody: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Výhody: "Nice friendly service at the gate for boarding and onboard"
Nevýhody: "Flight a bit delayed plus we experienced an aborted landing in Düsseldorf"
Výhody: "We did not have to board outside so that's a plus. Staff and crew were very pleasant. A short flight."
Nevýhody: "The usual problems with an economy flight -- very crowded, stuffy, and no complementary food."
7 hour delay poorly handled by airline
Výhody: "Early morning flight so left on time and arrived early. Staff excellent."
Nevýhody: "Seats are grim like most European carriers in coach..."
Výhody: "The crew reacted good to the change of plane"
Nevýhody: "Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience"
Nevýhody: "Delay of 40 minutes"
Nevýhody: "Don’t loose the luggage"
Výhody: "The crew was nice. The seats were ok."
Nevýhody: "The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today."
Výhody: "Friendly crew. Great phone support."
Nevýhody: "Online check-in was very messy - not available. After contacting the phone support, it was possible."
Nevýhody: "Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers."
Výhody: "Efficient and very nice crew"
Nevýhody: "90 minutes delay for departure from Brussels to Washington..."
Nevýhody: "It was very cold they need to lower the temperature."
Nevýhody: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."
Výhody: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."
Nevýhody: "1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves."
Výhody: "Edficient boarding and pleasant onboard service"
Nevýhody: "Cleanliness of plane and limited movies"
Výhody: "Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens ."
Výhody: "Flying doesn't get much better"
Výhody: "As if our flight from Washington to Brussels was not delayed enough, the flight segment to Accra from Brussels was delayed for almost 2 hours"
Nevýhody: "Almost everything about the trip was impacted one way or the other. Our luggage/bags were partially damaged too, but I decided not to lodge an official complaint."
Výhody: "clean plane and nice crew"
Nevýhody: "plane was an hour late, there was no lounge access and no where to sit my pregnant wife in the departure hall"
Výhody: "La atención, a diferencia de otras aerolíneas europeas se nota la sonrisa y gran atención."
Nevýhody: "A la hora del despegue molestan mucho con las cosas."
Výhody: "Entertainment options were awesome!!!"
Nevýhody: "We left late because they were waiting for people from another flight that got canceled to transfer to our flight, and even with the delay, one of my bags got lost. I was the third person to check in for the flight, so I'm not sure how that happened."
Nevýhody: "Brussels - Prague 3 hours delayed, 2 of which were we were stuck inside the plane waiting for take-off. They didnt even give use a warning or anything about it."
Výhody: "Everything was fine"
Nevýhody: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Nevýhody: "no free food, beverage or entertainment"
Výhody: "Airplane was clean and service was attentive. Food was good and served hot."
Výhody: "No major issues. Crew provided help making a short connection at Brussels."
Nevýhody: "Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach."
Nevýhody: "To small of a choice to choose from. More options and also newer movies would have been better"
Nevýhody: "Lack of any real help with lost luggage. Man on the phone in Brussel asked for File complaint numbers and found nothing. Absolutely no information whatsoever. He gave us a number to call in Florence, which was automated. File number was requested but not found. For all we know our luggage may have been thrown away. Completely unacceptable. Never ever use Brussels Airline."
Výhody: "The crew members were kind and friendly and went the extra mile to be helpful."
Nevýhody: "The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). The screen wasn't clear. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. The wi-fi was not strong. I typically like food on an airplane, but this food was not something to be enjoyed. I hope to not fly Brussels Airlines/United again. I'll stick with British Airways and American."
Nevýhody: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."
Nevýhody: "Over 2 hour delay"
Nevýhody: "Lost my bags or did not make it on time for connection."
Výhody: "Flight was delayed and we had to spend time Waiting both in the terminal and the plane. But crew was very nice!"
Nevýhody: "Would have been nice to have been given a free snack or some water while waiting. We got a tiny chocolate which was nice but didn't make up for the waiting time"
Nevýhody: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."
Nevýhody: "I ordered kosher meals and asked at the gate if the kitchen sher meal was ordered... they said yes but in the flight they didn't have it registered."
Výhody: "Keep working as this and we always travel with you.Thanks"
Nevýhody: "Completely chaotic service."
Nevýhody: "I lost whole lot of items from my suitcase when it left behind at my arrival to Liberia. I never said any because it was Africa and I knew. I would never get those stuff back. I am disappointed"
Výhody: "Excellent staff"
Nevýhody: "Not allowing free seat selection when the ticket is purchased."
Výhody: "On time and services were good. Cost less than if booked through United significantly."
Výhody: "Food was good"
Nevýhody: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Nevýhody: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."
Výhody: "Flight time and plane were fine."
Nevýhody: "United charged over twice the fees for extra bags! I feel this was unfair."
Výhody: "The flight attendant was friendly."
Nevýhody: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."
Nevýhody: "The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series."
Výhody: "Great food and nice crew. They had good tv shows."
Nevýhody: "I don't have anything to complain about."
Výhody: "Same crew was great"
Nevýhody: "Same got all the way to the destination and had no luggage"
Nevýhody: "The seats were incredibly uncomfortable. The food wasn't great and even on a flight that was at 75% capacity they ran out of food options."
Nevýhody: "Was good flight overall, clean, friendly staff,"
Výhody: "nothing to like about this flight"
Nevýhody: "just try to be on time, for once."
Výhody: "The size of hand luggage"
Nevýhody: "Flight was 2 hours late"
Nevýhody: "Flight was delayed. Very little communication"
Nevýhody: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Nevýhody: "lost my bag - very inconvenient"
Nevýhody: "Late flight and re allocated seats"
Výhody: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Staff were friendly."
Nevýhody: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."
Výhody: "Great service landed early both ways defo use again"
Výhody: "Crew got a late running service boarded and off the gerund promptly and made up time during the flights."
Nevýhody: "Slightly worrying that it was running late n the first place; it’s a no-frills airline. But that’s fine!"
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "Great flight great staff"
Nevýhody: "Can’t wait to fly again"
Výhody: "I don’t expect much from low cost airlines. Convenience and being in time"
Nevýhody: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"
Výhody: "All good"
Výhody: "Crew was very good keeping everyone happy"
Nevýhody: "Delayed and boarded plane and sat for 2 and half hours before taking off."
Nevýhody: "Delayed for 90 minutes"
Výhody: "Efficacite, simplicite"
Nevýhody: "Retard de depart et arrive, d'a peu pres 1 heure"
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Nevýhody: "The planes Easyjet rent for the old Air Berlin routes are awful. Really tiny legroom, horrible florescent lights, and taking 45mins to board. Fly Swiss instead!"
Nevýhody: "We were three and a quarter hours delayed"
Výhody: "On time flight"
Nevýhody: "Bristol airport security."
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Výhody: "Was inexpensive. Very friendly staff. Easy trip"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "The plane had been refitted with the new slimline seats which give more space. The actual flight was good and easyJet are very good at accommodating disabled passengers on board."
Nevýhody: "The plane was delayed but we were called to gate regardless and had to stand on the airplane ramp for a long time, then the pilot announced he'd missed his rake-off slot and we had to sit on tarmac for further hour. The pilot, note any other staff, apologised for delay upon landing despite it being the fault of staff boarding customers so slowly and pilot not pushing back in time to get allocated take-off slot. I will be avoiding easyJet flights to/from Gatwick as they are ALWAYS delayed."
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Nevýhody: "I booked a front row seat as I had to get another flight and thought I would be able to get off the plane quickly. This was not to be as I got on the plane and had to put my bag back in an overhead locker in row 10. I was not impressed. When I eventually got off the plane I realised that some people had 3 carry on bags. 2 wheelie bags and a big rucksack. How can that be allowed. I did catch my flight but was not impressed with the baggage storage. the air crew were not helpful either."
Nevýhody: "Took way to long to be served a drink and then had to rush my drink before landing"
Nevýhody: "Flight was 45mins delayed"
Výhody: "It got me home."
Nevýhody: "Late departure. Limited legroom."
Nevýhody: "Got to the airport 2hrs before flying. Waited 1.5 just to drop off a bag! Brutal."
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "Low cost"
Nevýhody: "High price to check luggage"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Nevýhody: "Poor customer service. Three people flying together. One person had accidentally booked a flight that left 2 hours later. We tried to change her flight but we're told this could not be done. The only option was to purchase a new ticket which we did. Went to check the luggage and it seems the had given her a second ticket on the original flight. Back to customer service. Third ticket issued. We go upstairs to find our flight is now delayed but her original flight was leaving on schedule. This was never mentioned at customer service. It would have worked fine for her to fly and wait at the airport fo our delayed flight and we would have saved the cost of a new ticket. We did not have that option because the first ticket was cancelled"
Výhody: "I got home safely and sound!!"
Nevýhody: "I needed special assistance, many delays on getting me to the departure gate, the team at the airport, really didn't seem to know where I needed to be, although I'd reminded them a number of times, even when last call for my flight was called, no action until the last minute!! Alicante airport lost our flight plan, as relayed by our pilot, eventually got told we've got 2 flight plans!! We could have been a half hour early landing but not to be, upon arrival there were not enough wheelchairs so confusion ensued."
Výhody: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Nevýhody: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "The whole thing from start to finish was excellent"
Výhody: "Boarding was efficient as was disembarking, crew were good"
Nevýhody: "What is the point of buying priority boarding if everyone gets on the plane at once.. 9 euro for 3 bottles of water says it all to."
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Nevýhody: "Food was poor, particularly the croque monsieur, which was dry and tasteless."
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "Fast. That's about it really."
Nevýhody: "More leg room and more comfortable seats also would be nice if the food wasn't extortionate"
Výhody: "Save trip Good flight"
Nevýhody: "Chaos at start off"
Nevýhody: "The problem with random seat allocation is if you pay to sit somewhere then that should be fine, no. Today I was constantly asked if I wouldn’t mind swapping seats so the passenger could be closer to their partner which is always going to be an inferior seat or worse sat in the middle seat. Their random seat allocation therefore can inconvenience seat paying passengers not a quality experience."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Easy boarding, plane looked clean, crew all smart and genuine smiles. The bonus is we arrived early and their were no Benidorm p..s artists on board. Excellent."
Nevýhody: "Only that we were late leaving, this didn’t matter in the end because we arrived early. I only gave one star for Food & Entertainment as the option to give no stars is not available. I’m sure the food would have been fine,however, I didn’t have food and brought a book for my own entertainment although I don’t believe any entertainment other than your own is available. I would suggest that Kayak offer a not applicable option on their star rating grid."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Nevýhody: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Výhody: "Flights ran to time"
Nevýhody: "Some passengers were taking phone calls when the safety demonstration was being done."
Výhody: "For the price, you just can't beat Ryanair. The only thing that spoilt the flight were 3 drunk passengers opposite and behind who were noisy and kept annoying other passengers, however the cabin crew handled the problem very well."
Výhody: "On time"
Nevýhody: "Filthy seats and pull down trays and chaos boarding as people being asked to change seats"
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Výhody: "crew very good"
Nevýhody: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "Sat on the plane for 1:30 due to delays and missing our departure slot then to be informed that there was no water ,drinks or any food on the plane due to “supply issues”. Then the conveyor system to broke down at East Midlands and all the cases had to be moved into the collection area by had by 2 security staff All in all 3 hours later for the booked taxi and didn’t arrive home till 4am ! Never had such a bad experience with Ryanair and East Midlands airport"
Výhody: "Nothing really, it's a cheap ticket and that's it."
Nevýhody: "Ridiculous boarding situation, expensive onboard food and beverage. Upright seats. Advanced check in always seats your group apart to encourage you to purchase seats. Budget airline that trust to milk their clients for every penny. Only use them if no other option."
Výhody: "Landing at Liverpool to get off the plane"
Nevýhody: "A 3 hour delay. Unruly passengers."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Výhody: "The staff were professional"
Nevýhody: "Bad language and rude conversations by some passages."
Výhody: "Flight on time no delays especially with the weather been bad"
Nevýhody: "Only problem I would say they delay in baggage handling and on the wrong carousel"
Výhody: "Cheap prices"
Výhody: "For the price what is there to complain about."
Výhody: "Took off on time and arrived a few minutes early. I didn’t have to wait too long for luggage on carousel."
Nevýhody: "Sitting next to someone who played music too loud even with headphones. Could hear a constant noise"
Nevýhody: "Don’t like the underhand Ryanair pricing"
Nevýhody: "Too expensive for what you get. Bad landing! Oh dear"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "All satisfactory"
Nevýhody: "Boarding at Alicante was disorganised"
Nevýhody: "On both flights we were called tbrough for boarding only to be kept queueing for over half an hour before actually boarding the plane. On the flight to East Midlands when everyone was on board we were then told due to an air traffic restriction we had to wait another 45 minutes before we could take off. On the return flight after queueing for half an hour only after I asked why we had waited so long were we told that the plane HADN't EVEN LANDED YET. So both flights were delayed with no explanation from anyone. Also all announcements on both flights were very difficult to hear above the engine noise. I am afraid that this experience has made me realise that I will NEVERTHELESS fly with Ryanair again. I would rather pay the extra and fly with a better airline."
Výhody: "The flight there and back got us there early each time despite being late departing. Choosing your seat is the ideal thing to do, even if it is only £6 more its worth it."
Nevýhody: "There was no Aircon on the plane out which made it an uncomfortable flight out there and caused for certain people to smell slightly. The staff on the flight back weren't overly great and one accused a bloke of snatching when actually his bag was just heavy. She also had attitude towards others which made me think, whats she going in this job."
Nevýhody: "Not much extra leg room and one attempted rammed the trolley into my foot trapping my toe against the wall and the didn't even respond to me shouting out in pain"
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "On time"
Nevýhody: "Me on row 2 ...wife row 18. All because we didn't pay 'extra' for seats that we had already paid for in the price of a flight! So, basically, if you don't pay, then Ryanair purposely separate couples in punishment. As a frequent flier, this was the very last time myself and my family will be using Ryanunfair!"
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "Arrived 25 minutes ahead of schedule"
Nevýhody: "No problem with flight"
Výhody: "Can't argue about price Planes were within 20 minutes of expected arrival time"
Nevýhody: "Slow slow slow boarding, took forever. Too many people with big carry on bags that they were unable to stow, holding up the entire aisle. It was an evening flight and the lights were dimmed, but then the crew started blaring loud dance music before selling scratch cards: seriously annoyed the majority of the plane that was sleeping!"
Nevýhody: "The female staff member at the gate was extremely loud and rude and tried to charge £50 to get a luggage bag put into the hold after her colleague had approached and offered this service to my friend. She was extremely embarrassed and offended as the staff member insisted that she place the item into a bag measure. The interaction was unnecessary and unwelcome as my friend had not sked for the kind gesture made by the first staff member. As we were seated in the back row, we were subjected to the raucous behaviour of two of the cabin crew members throughout the entire flight which included discussing particular passengers on the flight including their seat numbers and their personal 'differences' with other cabin crew members whom they would be flying with today! The behaviour of the male and female crew members, both of whom appeared to be American, was nothing short of embarrassing for Ryanair and utterly unprofessional, even during service the couple appeared oblivious to the passengers as they carried on in their interactions with each other. It appeared that the only person who was actually working was the attendant at the front of the plane who I believe may have been the flight manager. A fellow passenger even commented that the couple must have been smoking something before the flight to explain this behaviour. Having flown with Ryanair on many occasions and having recommended them to friends and family in the past, we were bitterly disappointed with both these issues and would suggest that they re-examine their customer care!!"
Výhody: "The crisps are fab!!"
Nevýhody: "Slightly delayed on way out"