Nevýhody: "Passengers were not always putting masks on and for unnecessary reasons"
Výhody: "Lights on ceiling, good movie selection, meals"
Nevýhody: "Needed a lot more water service to stay hydrated"
Nevýhody: "Every thing was great"
Výhody: "Entertainment always the best!!! The spacious seat and quick check in system"
Nevýhody: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Nevýhody: "Shorten luggage wait time to arrive on the belt."
Výhody: "Crew is good, attentive, embodies the middle eastern hospitality culture."
Nevýhody: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
Výhody: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Nevýhody: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Nevýhody: "Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!"
Nevýhody: "No it was good"
Výhody: "Very professional and courteous crew..."
Nevýhody: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Nothing specific"
Nevýhody: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
Výhody: "Entertainment. Free 2 Hours wifi acccess"
Nevýhody: "Was late to depart. Having to take the bus to the airport terminal."
Nevýhody: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Nevýhody: "Super delayed !! Delayed time is longer than flying time. What the heck !!"
Nevýhody: "The food selection was limited and not tasteful!"
Nevýhody: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Výhody: "Friendly crew"
Nevýhody: "Service from crew slow and when you ask for something they sometimes forget to bring it"
Výhody: "The staff is always exceptional. Providing service for my every need."
Nevýhody: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"
Výhody: "Service and Wi-Fi"
Nevýhody: "Brussel sprouts were total mush"
Nevýhody: "They treat you what kind a color your Skin color"
Výhody: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."
Výhody: "Typical standard up to expectations Emirates flight overall."
Nevýhody: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."
Výhody: "All other service was ok except not giving hotel room for staying for the purpose of connection..."
Nevýhody: "Stay over night for connection and emirate dine giving hotel"
Výhody: "Entertainment system is very good. Crew was marvelous"
Výhody: "The excellent service and the very attentive cabin crews."
Nevýhody: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."
Výhody: "We liked the excellent crew. They were very curtious and made sure every small request was fullfilled. We met couple of friends on the same flight. And so kids had excellent time during the 14 hour journey. The crew were very sweet to all the kids. Very patient and fullied there numerous requests."
Výhody: "It was an enjoyable flight"
Výhody: "Crew is friendly and good service"
Nevýhody: "Emirates did not honer the cost of the Hotel night in Dubai. Neither Kayak, nor Emirates advised us to book the hotel within 24 hours of flight time. We called Kayak, they have Zero customer service. We called Emirates, they blamed it on Kayak. They said that they should have advise us to book the Hotel at least 24 hours before departure. We ended up paying for our Hotel and meals and it should have been coveted by the Airline. Randa"
Nevýhody: "Did not get wheelchair assistance for my dad as requested."
Nevýhody: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"
Výhody: "Good Food, I find it amazing that the Jeddah flights have better quality food than many other sectors.."
Nevýhody: "No more A380 in this sector, which is a shame."
Nevýhody: "Changing the flight schedule without any concideration!"
Výhody: "Everything felt like first class, in coach"
Výhody: "Everything else was good besides the below content."
Nevýhody: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Výhody: "from start to finish Emirates has always got the best service for economy class, been flying EK from DXB BOM and SEA DXB BOM for last 10 years with complete satisfaction"
Nevýhody: "no complains"
Výhody: "Wifi was working ok"
Nevýhody: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"
Výhody: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Nevýhody: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."
Výhody: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Nevýhody: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Výhody: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Nevýhody: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Výhody: "Every thing , service , taking off and landing ."
Nevýhody: "Nothing , every thing was perfect"
Výhody: "The movies on board"
Nevýhody: "On the way from Dubai to Beirut we stayed in the plane 45 m after the boarding time and on the way back around 20 m"
Nevýhody: "Everything was good"
Výhody: "This my first experience with the Emirates flights, heard so many good things about them prior to my flight, but never imagined it would exceed the description I heard. Good job Emirates, keep up the good work. The service was great. The seats were comfy and spacious. There was a variety of food."
Nevýhody: "Since the WI-FI service is provided to the passengers portable devices, why is added to the entertainment service. It helps to reduce the number of devices used the passengers."
Nevýhody: "Slow cleanup after food service."
Nevýhody: "sometimes the cabin crews didn't show up at all when I needed water or a drink, had to get out of my seat and get it. Seats were not comfortable for a 14 hour flight and think food quality could be improved a little"
Výhody: "Seats were horrible and the crew was thr most unprofessional crew"
Výhody: "Great short flight. Very smooth star to finish."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Everything was good"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "It was calm"
Nevýhody: "Maybe in first class"
Výhody: "The crew were friendly and responsive"
Výhody: "Very comfortable seats & clean"
Nevýhody: "Not applicable."
Výhody: "big screens, big movie selection, nice drink options, good menu"
Nevýhody: "very small seats! hot on plane, with no optional vents, flight staff did not respond to multiple call button requests"
Výhody: "Crew were great and the airane was clean."
Nevýhody: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Výhody: "Boarding was on time and the service was nice. The cabin crew were nice too."
Výhody: "Everything was great."
Nevýhody: "Waited on the plane for a while before takeoff"
Výhody: "Service food timely departure"
Nevýhody: "Nothing to dislike"
Nevýhody: "Seats are too cramped and not enough leg room. Plus our seats did not recline which is painful on a 10 hour flight. The flight attendants and front desk workers had an attitude as well."
Nevýhody: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"
Výhody: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Nevýhody: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Výhody: "The crew onboard the flight were good and the entertainment was good"
Nevýhody: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Nevýhody: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"
Výhody: "Services and quality of food"
Nevýhody: "Bit warm the plane"
Nevýhody: "Nothing beat"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "The food was low quality and delivered in a demeaning fashion."
Výhody: "Everything was superior from A to Z there is no room for complains"
Nevýhody: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Nevýhody: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."
Nevýhody: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
Výhody: "Everything is excellent.They are the best in the area of service."
Nevýhody: "There is no bad thing worth telling regarding turkish airlines flight."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Nevýhody: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Výhody: "In time"
Nevýhody: "They did not give me window seat"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Nevýhody: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."
Nevýhody: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Nevýhody: "The crew is really rude and unhelpful and the seats not clean"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "The crew was incredible and helped to cater to all our needs. The full meals were delicious. The comfort/ entertainment on our international 11 hr flight was very good. Personalized tv with loads of options, USB outlet for phone charging, headsets, pillows and blankets all included."
Nevýhody: "We had to wait over an hour for our bag after landing. This may have been due to the rainy weather/ large plane."
Výhody: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Nevýhody: "all movies offer subtitles, can't turn off which some people might feel disturbing"
Výhody: "Overall everything was fine"
Nevýhody: "Slow serving refreshment, not enough for long flight, need little bit more, aircondition not work so good"
Výhody: "I love Turkish Airlines overall. Their bigger international airplanes have more leg room for a coach for longer flights. Crew were courteous and professional."
Výhody: "It is very bad all flights been cancelled!"
Nevýhody: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "crew was friendly, I slept through most of the trip."
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Nevýhody: "EXCELENT SERVICE BOTH ; COUNTER & IN AIR:: GREAT FOOD ; LOVED THIS AIRLINE"
Výhody: "The crew were nice"
Nevýhody: "Everything else Check in Seat assignments My seat kept going back it was so uncomfortable there was zero over head space even for my small bag"
Výhody: "Walked away from plane."
Nevýhody: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Nevýhody: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Výhody: "Everything was perfect"
Nevýhody: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Výhody: "The food and the crew"
Nevýhody: "The flight was delayed 2 hours"
Nevýhody: "When I bought the ticket I made sure there was one piece of luggage allowed. When I checked in they said there is no baggage allowance and had to pay usd 69. I feel I have been duped. I should get a refund."
Nevýhody: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"
Výhody: "We made it to destination."
Nevýhody: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."
Výhody: "Good planes. Kosher food was awful. No entertainment."
Nevýhody: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Výhody: "crew was pleasant once on board"
Nevýhody: "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."
Nevýhody: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Výhody: "It was on time"
Nevýhody: "It had business class and we were told it did not when we booked"
Výhody: "Accurate times"
Nevýhody: "Night travelling"
Výhody: "Nice crew"
Nevýhody: "No tv"
Výhody: "Actually every thing were smoothly going"
Nevýhody: "The trip were As per flight schedule on ticket without further delay. I enjoy on Greece Athens little bit then I moved to Budapest."
Výhody: "The crew"
Nevýhody: "The changes in gates"
Výhody: "Friendly staff and excellent onboard service"
Nevýhody: "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"
Výhody: "Thanks for everything"
Nevýhody: "Thanks for everything"
Nevýhody: "Its the worst airline"
Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Výhody: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Výhody: "For an affordable carrier, they provided multiple complimentary beverages and a tasty hot light meal. Flight attendants were marvelous: kind, helpful, and accommodating. I would definitely recommend them as affordable and pleasant."
Nevýhody: "It was almost impossible to understand the announcements in English. The seats are tight, but that's true of most flights."
Výhody: "The crew was generally ok. Governed again by Aegean's old fashioned standards where crew has to be female almost fashion models, but this has nothing to do with the crew who was very professional and courteous but with the hiring policies of the company instead. The food was generally very well cooked (but ... see negatives section)"
Nevýhody: "The flight was from 2-5am (local destination time). The company/captain/crew made the decision to have the lights on during the whole flight. The service of drinks and refreshments had to stop for some minor turbulence (I've had much worse where service was uninterrupted). We had to wait until 30 minutes before landing to be served food. It wasn't clear if this was the company's way of apologizing for the interruption of service. They served us a full course dinner with baked pasta with cheese and beef at 4am. I found that to be quite random, disorienting and inappropriate. There was no entertainment options provided on flight"
Výhody: "Friendly people, quick service."
Nevýhody: "They charged 35 euro for one luggage. That's too high and nowhere during my reservation did it say that, KAYAK!!!"
Výhody: "The food was good. The flight attendants weren't overly friendly but I didn't mind. No problem checking in or claiming my suitcase."
Nevýhody: "The flight boarded about 45 minutes late, and none of the employees at the desk at the gate bothered to tell anyone why, or when an estimated real boarding time would be. Flight was pretty warm as well, and seats were tight even for the 120 pound person I am. No entertainment, but they did show a map of where we were which was nice."
Nevýhody: "baggage fees were totally unreasonable high"
Výhody: "Good service"
Nevýhody: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."
Výhody: "Checkin and boarding was fast. Short flight; only one and a half hours."
Nevýhody: "Food was minimal."
Výhody: "Before the first fly we request to be on the front and we ger the last row!!! The plan was so small that i cant get inside and i'm 1.90 m so i need to put my legs out and all the time the girls staff kick my legs and wake me up Before i get inside the plan they took my trol (small sutcate) becuse "it's to much big" (this is the regular size!!!! and when i told the girls they told me that we dont dissc lus about it!!!! Al the flight their wasnt ballans and it was terrible i felt so bad and when all the people get a paper to feel and i was sleep so no one told me that i need to do this Terrible flight of my life!!!!"
Výhody: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Výhody: "Wow, the free meal was awesome. My new favorite airline."
Výhody: "cleen quiet and beutifull crew"
Nevýhody: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."
Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"
Výhody: "The staff at the counter and on the flight were very helpful."
Nevýhody: "They could use better line control at the Budapest airport. It was unclear which was the appropriate line and the lines were more like a crowd merging than a line."
Výhody: "Checking was managed efficiently and courtrously"
Nevýhody: "Everything went smoothly"
Nevýhody: "Need free wifi"
Výhody: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Nevýhody: "Luggage charge was a big surprise, 40 euros each bag"
Výhody: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."
Nevýhody: "The staff at the check in counter really hassled us about our bags and made a big deal about the airport in Catania, Italy (we had just flown from there with Aegean) and the differences in what they had told us and what we were being told now."
Nevýhody: "When I arrived to the airport they told me my ticket had been canceled with no explanation. After 40 min they got me on the flight. I am still not sure exactly what the issue was"
Some of the flight connections did not board by group members, a bit disorderly! Other wise all good, flight attendees were friendly and professional
It was only an hour flight, but at that, it was still late
Steward curtesy.Choice of food was only (pasta w/little bit red sauce.
I liked the whole trip was very good. However the food is getting worse and worse in the flight from the state to Frankfort and vice-versa.
Výhody: "I paid for seats"
Nevýhody: "Sure many"
Výhody: "The crew was friendly and willing to serve."
Nevýhody: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."
Výhody: "Everything was excellent"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "crew was good food was good"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "The staff is good"
Nevýhody: "The service for a wheelchair is extremely bad"
Nevýhody: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."
Výhody: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."
Výhody: "Crew, food and entertainment were fine"
Nevýhody: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."
Výhody: "The food was very good"
Výhody: "The crew was excellent, the food was pretty good,"
Výhody: "Seating, cleanliness, crew courteousy, entertainment."
Nevýhody: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."
Výhody: "Exelent crew"
Nevýhody: "Long distance between gates to transfer"
Výhody: "The trip from frankfurt to boston was amazin"
Nevýhody: "The plane from beirut ti frabkfurt was old. No entertainment on board, no screens"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "every thing was good, so comfortable for a long flight"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "Even I fly Lufthansa all the time with miles and more it makes you IT'S LIKE TOILET PAPER...VERY DISAPPOINTED...."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Good quality: crew, equipment, customer service"
Nevýhody: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."
Výhody: "Excellent steward."
Výhody: "Courtesy and friendliness of staff."
Nevýhody: "The cheapo headphones"
Nevýhody: "Staff in Bayreuth was very good and excellent specialy miss Suzane Fakhri and mrs.Ahmad Jaber ,and the way the staff was excellent"
Výhody: "everything excellent overall"
Nevýhody: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Výhody: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Nevýhody: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"
Výhody: "Friendly crew"
Nevýhody: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "Not enough space. Seats are way to small. No tv's on plane"
Výhody: "I was comfortable, not affraid."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Nevýhody: "No leg room for a long 4 hour flight!"
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Výhody: "Boarding was fine."
Nevýhody: "The food that I got smelled so bad and I told the host that was helping us at that section to just justify and check on my food if he can just get me another one. He said okay he took my food and after like 25 mins I ask him what happened to my food he was like oh yeah i will bring it. although, he never did. I was so pissed to a point where I will never choose this airline again even though. I travel so much through Lufthansa and I tell my friends that this is the best airline but sorry you just lost my bussiness!!!!!"
Nevýhody: "Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens"
Výhody: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Nevýhody: "Ask the staff not to be so moody for no reason at all."
Výhody: "checking baggage included, comfortable plane"
Nevýhody: "the plane was almost an hour late"
Výhody: "Good short flight."
Nevýhody: "Open both for passengers to enter terminal on arrival in Bucharest."
Výhody: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Výhody: "It was nice"
Nevýhody: "more movies to be purposed ))"
Nevýhody: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Výhody: "seats were confortable"
Výhody: "Free WIFI, entertainment is good"
Výhody: "Customer service was good"
Nevýhody: "Both flights were delayed and the airline lost my luggage"
Výhody: "The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too"
Nevýhody: "It was ok for me but someone in a wheelchair might have a tough time"
Výhody: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Nevýhody: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Výhody: "Great crew."
Nevýhody: "The flight was delayed and I almost missed my connecting flight."
Nevýhody: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."
Nevýhody: "Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?"
Nevýhody: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Výhody: "Boarding was good, flight and landing"
Nevýhody: "Had to go through security check in Istanbul"
Výhody: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Nevýhody: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."
Výhody: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
Výhody: "Received a banana with my meal"
Nevýhody: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Výhody: "Comfy seats"
Nevýhody: "Both flights were on time!!! Comfy economy seats"
Nevýhody: "Flight was late and I almost missed my connection to Tel Aviv plane."
Nevýhody: "40 minuets delay Bad food No intertatment"
Výhody: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Výhody: "The sandwich was very convenient, even though the flight was very short"
Nevýhody: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"
Výhody: "On time,very frindly attendants q"
Výhody: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Nevýhody: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Výhody: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Výhody: "Your service are efficiently!with this plane,smol,nice and friendly personal it is great"
Výhody: "Everithing was ok!"
Nevýhody: "It was nothing wrong, I feel very well!"
Výhody: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Výhody: "All was fine. Since the flight from Bucharest to Chisinau is only an hour, the tiny plane was fine."
Nevýhody: "Since the plane is so tiny, you have to turn over your cabin baggage at planeside, then get it back when you land. The airline took my hand luggage in good condition, and when I got it back, one zipper pull had been snapped in half. I tried to file a claim when I landed, but airport personnel said that for cabin baggage, there was nothing they could do."
Výhody: "The trip was short:)))"
Nevýhody: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Výhody: "The flight was on time and got us where we needed to go."
Nevýhody: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."
Výhody: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
Nevýhody: "Way too early of a flight, had trouble sleeping on plan."
Výhody: "Great price, no bag fee, nice crew, comfy ride"
Nevýhody: "Mediocre food, no entertainment"
Výhody: "Friendly crew"
Nevýhody: "Long wait on the bus out to board the plane"
Nevýhody: "old plan, dirty. food was terrible"
Výhody: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
Nevýhody: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."
Výhody: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Nevýhody: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Výhody: "ON TIME."
Nevýhody: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."
Výhody: "Good cabin service, with a smile, and complimentary food was served on a relatively short flight"
Nevýhody: "No problems."
Nevýhody: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."
Nevýhody: "There was no entertainment, but that was O.K."
Výhody: "Flight didn't exist."
Výhody: "fast boarding thru automated ticket barr reading"
Nevýhody: "On your way to the airplane, on the connecting tunnel the ticket and passport was checked again by an attendant. Why? The purpose of fast boarding was defeated by the old system again!"