Despite the difficulties of the Covid surge all logistics functioned seamlessly.
One of the worst meals in the industry. Warsteiner is barely an acceptable beer option. Long delay on the tarmac. The cabin crew was very helpful and kind
Výhody: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"
Nevýhody: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"
Nevýhody: "Very little legroom."
Výhody: "The flight was quite comfortable."
Nevýhody: "I find it hard work doing such long flights these days."
Výhody: "Flight was on time"
Nevýhody: "Very rude crew, I asked for water and I was told to get and help myself"
Výhody: "The crew and snacks"
Nevýhody: "They take the headphones about an hour before landing which isn’t ideal."
Výhody: "Comfort of A380 Legs space"
Nevýhody: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Nevýhody: "I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight"
Výhody: "Very fast and cheap flight."
Nevýhody: "Seats were extremely uncomfortable. Boarding was very chaotic."
Výhody: "Very helpful crew, good food."
Nevýhody: "Flight was one hour late."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Boarding by rows would avoid people rushing to line up ahead of time."
Výhody: "The crew was professional and polite"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."
Výhody: "Crew, food and comfort was good"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."
Výhody: "Breakfast & ease of boarding."
Výhody: "Plane was clean, crew nice and courteous."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Staff were polite Comfort ok Food was basic No entertainment."
Výhody: "Beautiful day to fly. Flight attendants were very nice! Great service!"
Výhody: "The flights were lovely, the food was very good (for airline food), the drinks were generous - even the cheap seats were offered wine or cocktails! And after dinner were served coffee with Bailey's or cognac. Hot towels were provided. I would seek out a Lufthansa flight again."
Nevýhody: "It was very difficult to click into any movies, etc. That needs to be looked into. I spent a ridiculous amount just trying to get into a movie."
Výhody: "Very friendly crew, smooth flight ( great pilots)"
Nevýhody: "Food was carb heavy. I wish you would offer more protein and vegetable choices."
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "This flight from Munich to Charlotte was operated by Lufthansa. To my surprise (and a little help from a friend) I was upgraded to business class. does not get much better than that !!"
Výhody: "I liked the entertainment options."
Nevýhody: "Kosher snacks were missing.."
Nevýhody: "The seating was poor. The armrest did not go up even so I and another passenger tried hard. I then had to climb over it to be able to get to the washroom at 86 that was not the easiest and again it should not happen regardless. Otherwise I was treated well.I was a wheel chair passenger for medical reason. Thanks Helen"
Výhody: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Nevýhody: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
Výhody: "Helpful ground personnel - seems like this connection issue happens often"
Nevýhody: "Leaving Frankfurt late....hanging around airport waiting for a rebook"
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "The flight to Frankfurt was pleasant, boarding went smoothly, and the service was great. Overall good experience"
Výhody: "I was very sick through the flight and they took such good care of me. I appreciate their care and help from the bottom of my heart."
Výhody: "Crew was great"
Nevýhody: "Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess"
Výhody: "That finally we arrived. 6 hours delay."
Nevýhody: "Everything. Poor management from Volotea and very poor services from SACBO."
Výhody: "The crew did a fanstastic job!"
Nevýhody: "The seats werent the best and my seat didnt have a window."
Nevýhody: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"
Nevýhody: "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."
Nevýhody: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Výhody: "Simplicity and welcome with a smile"
Nevýhody: "The departure gate was far"
Nevýhody: "The return flight was very turbulent, but mostly close to take off and landing."
Výhody: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Nevýhody: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."
Nevýhody: "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Výhody: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Nevýhody: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Výhody: "Checking and boarding were easy. Also email reminders were helpful."
Nevýhody: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Výhody: "Not much"
Nevýhody: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"
Výhody: "It was a quick flight."
Nevýhody: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Nevýhody: "Will never fly them again"
Nevýhody: "Worst airline I've ever experienced, avoid at all costs"
Výhody: "We got there"
Nevýhody: "About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines"
Výhody: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Výhody: "A flight es eventually arranged"
Nevýhody: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."
Výhody: "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Nevýhody: "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Výhody: "Convenient straight flight to Bordeaux"
Nevýhody: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"
Výhody: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."
Výhody: "The friendly flight attendants."
Nevýhody: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Nevýhody: "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"
Výhody: "Personnel were helpful, polite and spoke English as well as many other languages."
Nevýhody: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Výhody: "Good short flight"
Nevýhody: "Short flight, no food or entertainment"
Výhody: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."
Nevýhody: "There was no airline or flight by his name ."
Nevýhody: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Výhody: "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Výhody: "Crew was very nice and professional."
Nevýhody: "Seating is a bit tight. But ours was a short flight."
Nevýhody: "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."
Nevýhody: "The next flight they had to my destination was 3 DAYS later. Therefore, I had to purchase another three tickets with a different carrier and got NO credit for the missed fight with Volotea. BAD Business."
Výhody: "Price, direct flight"
Nevýhody: "No frills, no beverage/snack service, seats very uncomfortable"
Výhody: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"
Výhody: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."
Výhody: "Errrm...that we actually got to Palermo alive, that was nice."
Nevýhody: "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."
Výhody: "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"
Nevýhody: "Plane delayed for 2 hours. Small, cramped airport(Santorini) with no working men's restroom."
Nevýhody: "Was delayed and had to cancel flight and book a different airline"
Nevýhody: "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."
Výhody: "On time"
Nevýhody: "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"
Výhody: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Nevýhody: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Nevýhody: "We arrived at the airport two hours before the flight and were told we had to pay 30 euro/person (120 euro total) for boarding passes. Really?!? We had been checked in, but hadn't printed the boarding passes. They told us that they had just closed the opportunity to do this for free at the airport & we now had to pay the exorbitant fee or no boarding passes and no getting on the plane. No other way around it. It just felt like yet another ridiculous excuse to suck more money out of passengers. Just like the banks...a fee here, a free there will add to the profit bottom line without providing any additional value for the customer. Buyer beware!"
Výhody: "Nothing much."
Nevýhody: "Left us standing for a huge time in front of customs and arrived late to boarding gate. Ridiculous.y small measurement boxes for carry on luggage which would not hold standard carry on bags. This dispute the plane having full sized overhead bins that easily accommodated the bags. Forced us to pay $60 a bag under the pretext that the bags would have to be ch caked. But they didn't, we just carried them on and there was plenty of room. They were rude and unreasonable and let lots of people through without the charges after they simply removed items from their bags and carried them a few feet before putting them back. It was just a shake down."
Nevýhody: "Give us a snack or drink"
Výhody: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Nevýhody: "The flight was delayed , no communication, no bus arrived at the gate to take us to the plane , no communication , no boarding process whatsoever , no communication , no apology offered , no in flight catering offered free or for purchase , a complete joke of a flight , my worst ever and I have flown all around the world including both poles !"
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
Everything was great, thank you.
I voli sono sempre in ritardo.
Výhody: "Plane on time, new plane, nice crew."
Nevýhody: "Ability to move seats."
Výhody: "Crew were very professional"
Nevýhody: "The seats"
Nevýhody: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Výhody: "The crew was very professional and I cannot complain about that."
Nevýhody: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Nevýhody: "Larger leg room"
Výhody: "Boarding took forever and we were an hour late"
Nevýhody: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Nevýhody: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Nevýhody: "Not having a 3+ hours take off delay"
Výhody: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Nevýhody: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Výhody: "Budget friendliness"
Výhody: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nevýhody: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Výhody: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nevýhody: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Nevýhody: "Weirds sounds near first rows -- like compressor working or something"
Výhody: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Nevýhody: "Boarding was a little slow and we were somewhat late."
Výhody: "Ok flight"
Nevýhody: "Comply with departure times"
Nevýhody: "Space between the seats."
Výhody: "Price of ticket"
Nevýhody: "Seats are terrible."
Výhody: "On time without any delay"
Nevýhody: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Výhody: "Service, smiling and attention to details."
Nevýhody: "No kosher food."
Nevýhody: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Výhody: "The price"
Nevýhody: "The check in was not opened on time The bordibg was not possible on time"
Nevýhody: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Výhody: "The Crew was excellent"
Nevýhody: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Výhody: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Nevýhody: "long time wating in bus to get plane"
Výhody: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Výhody: "Flight was on schedule"
Nevýhody: "No free drinking water"
Nevýhody: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Nevýhody: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Výhody: "Crew were friendly! The app for the journey is good."
Nevýhody: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Výhody: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Nevýhody: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Výhody: "Wizzair suggestion to compensate us"
Nevýhody: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Nevýhody: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Výhody: "cheap, on time"
Nevýhody: "no reclining chairs, no water free"
Nevýhody: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Výhody: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Nevýhody: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Nevýhody: "The flight is late from tlv to luton and from luton to tlv."
Výhody: "No food or entertainment on this flight,"
Nevýhody: "I found the luggage allowance confusing"
Výhody: "Actual in-air flying experience was smooth."
Nevýhody: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Výhody: "Friendly staff members"
Nevýhody: "They didn't have blanket and it was very cold.."
Výhody: "The journey took less than it supposed to. Amazing service"
Nevýhody: "Long wait in line to get on the airplane, No bathroom availability!"
Everything was smooth and fine.
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Výhody: "The seats are extremely crowded"
Nevýhody: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Výhody: "Nothing. Flying with Ryanair is like travelling in purgatory"
Nevýhody: "The app would not let me check in the previous day then they charged me a disgusting €55 to check in. The staff were unable to use any discretion. They clearly all hate working for Ryan Air. Flight was delayed by two hours. Overall appalling experience as it always is."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Výhody: "Vluchten waren mooi op tijd. Voor deze low cost service kan ik alleen positief zijn."
Nevýhody: "Confusion about checking bags - extra cost for the return journey of the two big bags we’d paid for! Extra cost for our party not to be scattered about the plane (we were) altogether annoying and miserable experience. Will try to avoid Ryanair in future"
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "I like nothing about this airline."
Nevýhody: "No check in email reminder is provided. Had to wait in 3 different lines to print boarding pass, check in, and find out if your bag fit airline restrictions. We were charged 68 euro each to print boarding pass. The airports credit card machine was down and we were forced to go to an ATM and pay in cash. The carry on size restrictions are ridiculous. Your bag will be marked as too large (at a 50 additional euro charge) if it sicks out by 1 inch thickness wise, even if it fits into the box provided. Horrible experience and I will never use this airline again."
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Cheap prices"
Výhody: "I got where I was going...eventually."
Nevýhody: "The plane left a half hour late. The Ryanair staff tried to sell us stuff the entire flight. Food, drinks, alcohol, and then the “gift trolley” came out. I couldn’t even get any water on that flight. Pfffft!"
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Výhody: "The flight was quick. It was economical"
Nevýhody: "We were delayed 90 min. before takeoff. You have to take a shuttle bus to the plane,and walk up the stairs to get on the plane. So the shuttle goes back and forth three times until everyone is on board."
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "The boarding was efficient flight"
Nevýhody: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "Flights ended up being close to or more expensive because of baggage charges. Also, the length of the terminal to board downstairs off the tarmac is ridiculous for an older couple such as we are. The only good thing was (a) a polite airport employee who got us a wheelchair; (b) a second boarding door for rear section seats."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Nevýhody: "Was informed by an EXTREMELY rude employee when I came to check in that having my boarding pass printed would cost me 55 euros. I was perfectly willing to pay- I had not fully read all correspondence from Ryanair that warned me of this fact (my fault). My problem was with the extremely rude service. If I'm paying 55 euros for the service of printing a piece of paper, I expect it to be rendered with a little less active eye rolling. I also understand the need to discourage people from checking in at the counter to keep fares low, but this fee is not discouraging people- 10-20 euros would do that- 55 euros is clearly aimed to take advantage of people who do not frequently fly ryanair, or use mobile phone boarding passes (such as Americans with no service abroad). I'd suggest warning customers of this fact when they submit their original payment, where they are certain to see it. I often don't read correspondence suggesting I check in online because my phone is not capable of doing this and it's not a requirement of most airlines. If you truly want to avoid people checking in at the counter (and are not trying to just gauge people)- ensuring that people are informed of this fact by putting a notification where they are guarateed to see it (such as when they submit payment) would be more effective than a 55 euro fee."
Výhody: "The actual flight was smooth and without problems."
Nevýhody: "Staff was rude and condescending at the check-in desk. They seemed unwilling to answer clarifying questions. Same staff members seemed unhappy to be there as passengers boarded flight."
Výhody: "The fact that it got me to Dublin."
Nevýhody: "After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again."
Výhody: "The seats were very comfortable"
Nevýhody: "I wish the air conditioning worked"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Výhody: "I liked the price."
Nevýhody: "I understand no meal on a 3 hour flight. However no water was offered. Also don't understand the check in fee. Had to go to desk anyway for visa check."
Výhody: "Ryan air is the stuff of nightmares. I checked in online and bought my luggage online as it's more expensive at the airport. The check in never registered online although the luggage did and I was forced to pay 45 euro at the airport to CHECK IN. You go in wanting a budget flight and they take you for all your money. The flights are cramped and seats small. Which is fine if you've paid 10-30 euros (flight with luggage) but their added other costs are a disgusting attack on budget travelers!"
Nevýhody: "The damn fee they charged me when I was still an hour and 1/2 early to print boarding passes"