The food should be improved, it didn’t taste as good as expected. Tea/coffee should be served after food otherwise by the time we finish our food the tea/coffee is cold.
Food was very poor, seating capacity was poir
Výhody: "Noce ride. Cabin crew was very friendly and helpful"
Nevýhody: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
Výhody: "All services are simply best."
Nevýhody: "If you can add more Indian food, that will be better."
Výhody: "Entertainment in plan .. airport facilities"
Nevýhody: "Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting"
Nevýhody: "Boarding system did not work temporarily and the boarding was delayed"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Crew was good. Food was good."
Nevýhody: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Výhody: "Plenty of leg room and the crew were very helpful and attentive."
Nevýhody: "None which I can recommend."
Výhody: "Professional behavior of staff and overall cleanliness."
Nevýhody: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."
Výhody: "The service and movie selection during the flight."
Výhody: "Comfortable seating"
Nevýhody: "No problems"
Výhody: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Výhody: "Good choice of entertainment."
Nevýhody: "Food can be improved. A little bit of innovation is needed."
Výhody: "Entertainment and great inflight staff service."
Nevýhody: "Food needs a bit more innovation."
Výhody: "This is the most messed up money making strategy I have seen at airlines."
Nevýhody: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Výhody: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."
Výhody: "Staff is very good. Always smile on face."
Výhody: "More space"
Nevýhody: "Services must be improved as far as hospitality is. Concern"
Výhody: "Entertainment; Food is ok"
Nevýhody: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
Nevýhody: "Flight change"
Výhody: "Quick boarding, on time, nice amenities near the gate."
Nevýhody: "The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early."
Výhody: "Nothing. It was worst."
Nevýhody: "They bother me with my duty free gifts. You have to make some solutions"
Výhody: "Service from staff"
Nevýhody: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
Výhody: "Cabin Crew"
Nevýhody: "Asian Meal is not good at all"
Nevýhody: "service, staff. had night mare"
Nevýhody: "I had to travel extra hours because they wouldn't let me change my flight pattern I wanted to do a flight change thinking it would be $200.00 no they wanted $1700.00 which was more than my original flight so I had to fly back to catch my original flight"
Výhody: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
Nevýhody: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
Výhody: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Nevýhody: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Výhody: "Easy, comfortable, no issues!"
Výhody: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Nevýhody: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
Nevýhody: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Výhody: "It was comfortable with plenty of space since no one was on the flight."
Nevýhody: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."
Výhody: "Perfect from A to Z. Special thanks to the hospitality staff .. absolutely amazing service everywhere you go.. everyone is a VIP when you travel on Emirates regardless of your ticket type."
Nevýhody: "The business lounge was full - couldn't find any place for my kids to sleep .. all rest areas and big sofas were busy. I paid money to get in the lounge because our flight was late and the kids were tired (I was traveling with two kids), but unfortunately I paid a lot of money to get in the lounge but couldn't find them proper resting areas."
Výhody: "So nice to still fly on a comfortable seat and with great and friendly service."
Nevýhody: "got non-vegetarian food in spite of choosing veg"
Výhody: "Emirates is easily the beeeest airline out there. Their economy beats almost every other airline, and their rewards system is fantastic (truly rewarding -- I get free flights all the time for being a Skywards Silver member). The food is so much better than other airlines too. I ordered a vegan meal and their vegan meals over the past 6 years went from absolutely awful to incredibly delicious and gourmet. Their entertainment system is also the best Ive seen across all airlines. They have movies that are literally still in theaters, as well as old classics, comedies, horrors, tv shows, world movies in every language, audiobooks, meditation guides and more. The crew is totally accommodating. Happy to keep flying on Emirates for every flight !"
Nevýhody: "I haaaate that there are no footrests. It literally makes the biggest difference. These flights are always so long and its impossible to sleep unless you have three or so seats in a row to yourself."
Výhody: "travel was pleasant"