Najděte levné lety do Berkeley

Nevýhody: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Nevýhody: "Terrible movie selection"

Výhody: "The crew was very helpful & friendly"
Nevýhody: "The a/c or fans were on too high"

Výhody: "good availability of food"
Nevýhody: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Výhody: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Nevýhody: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Výhody: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Nevýhody: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Nevýhody: "Boarding was later than initially said and I did not know why"

Výhody: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Výhody: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Nevýhody: "We've got no complaints."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Nevýhody: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."

Výhody: "Excellent crew"
Nevýhody: "Terrible seats :-("

Nevýhody: "Good"

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Nevýhody: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Výhody: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Nevýhody: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

Výhody: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Nevýhody: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Výhody: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Výhody: "The crew was pleasant."
Nevýhody: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Výhody: "Service was excellent and very friendly."
Nevýhody: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Výhody: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Nevýhody: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Výhody: "See above"

Výhody: "Helpful staff"
Nevýhody: "I was uncomfortable with the space"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Courtesy of crew."

Nevýhody: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

Nevýhody: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Výhody: "Service is above average, flight attendants very friendly and helpful."
Nevýhody: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Výhody: "The attendants were cordial"

Výhody: "The crew was terrific."
Nevýhody: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Výhody: "Everything"

Výhody: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Nevýhody: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."

Výhody: "Ft"
Nevýhody: "The lack of food choices. Even if you must buy them tgere should be choices"

Výhody: "Excellent Amount & Quality of Asian Vegetarian Food"
Nevýhody: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"

Výhody: "As above."
Nevýhody: "As above."

Nevýhody: "seats not too comfortable, if seated right next to the toilet I should pay a lower fare!"

Výhody: "Food and drinks"
Nevýhody: "The flight is rough. The ascend and descend pattern too abrupt that causes nausea. I wish the pilot need to be a passenger once in awhile to feel how others doing their job so he himself learned to adjust his ways."

Výhody: "No issues. Loved it."

Nevýhody: "Entertainment screen did not work at all."

Výhody: "Plenty of space since plane was not full. Legroom was better than usual for economy seating."
Nevýhody: "Entertainment system was old with slow response. Movie offerings were also dated."

Výhody: "See above. attendants."

Nevýhody: "small plane for such a long distance flight, felt crowded."

Výhody: "Nice new plane"

Nevýhody: "The Bathrooms are small in Sizes but the latest planeon way to India was 340-440 was new and had very big bathroom."

Výhody: "Service was excellent. The crew were friendly and came around frequently with drinks and snacks. Except for the final snack (a sort of hot pocket/calzone that was boring), the meals were surprisingly very good (especially the green curry)."
Nevýhody: "I will echo the comment of another passenger that if the person in front of you reclines, the LCD screen cannot be tilted enough to view it correctly, making the images very distorted. It is a shame because the selection for entertainment is very good, but in this situation, you basically get only the audio."

Nevýhody: "You charged me an undisclosed booking fees for both flights. If these fees are not removed from my credit card, I will report the charges as fraudulent to the company."

Výhody: "Lufthansa is great."

Výhody: "Everything!"
Nevýhody: "What’s not to love?"

Výhody: "Lots of legroom"
Nevýhody: "As with most long-distance flights, the bathrooms got somewhat dirty though I did notice flight attendants on two occasions entering to clean them"

Výhody: "Good service"

Výhody: "staff"
Nevýhody: "major delay, poor communication andaccommodation considering delay"

Výhody: "See above. The same applies."
Nevýhody: "See above. The same applies."

Nevýhody: "Leg space"

Výhody: "All worked as expected"
Nevýhody: "No remarks to make"

Výhody: "Travel time was good and easy travel"
Nevýhody: "Entertainment tv tapes"

Nevýhody: "Took off late."

Výhody: "Great service you don't have to pay extra for"
Nevýhody: "N/A"

Výhody: "Seat was good"
Nevýhody: "Crew was rude"

Výhody: "On time"

Výhody: "Lufthansa flights are by far the best way to fly transatlantic!!"

Výhody: "Crew"
Nevýhody: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."

Výhody: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Nevýhody: "The seat didn't go back at all"

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Same as above but even better."

Nevýhody: "None"

Výhody: "the gate crew didn't care if there was chaos. no interaction with waiting passengers beyond those that queued up with direct questions. i'd liken the experience to herding cattle. customer service skills haven't been taught to these folks yet. if i were basing my lufthansa experience on this alone, i'd go out of my way to fly another airline next time. on the other hand, the people staffing the flight were extremely kind, professional, pleasant, personable. a much improved experience. so much so that i mentioned it to a few people once i got home. this crew has received more training on how to provide excellent service than the gate folks in frankfurt."
Nevýhody: "gate crew's attitude. it feels as though they are disdainful of the traveller. customer service matters. manage the boarding process. be nice about it."

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Staff was very attentive and friendly."
Nevýhody: "Seating very cramped for a tall person. Tight squeeze!"

Výhody: "there was ice cream for dessert at night"
Nevýhody: "- Delay > 2 hours and no info at gate at the time of planned boarding - unfriendly ground staff and chaotic check in - old 747, "entertainment 1970s standard - crew looked unkempt (like just out of bed), unfriendly to downright rude, my 85 year old mum was ignored repeatedly and ended up not getting enough fluids as a result - 1/8 crew members managed a smile on occasion - rushed meal "service", all they wanted was to disappear to sleep - crammed spaces - while it was announced "we have three different meal choices, you will have at least two choices" - ummm, no, it was pasta. Period. To be fair the pasta turned out ok. The morning dry ham and cheese bun was not, especially without any drink."

Výhody: "keep going"

Nevýhody: "the hot meals were aweful"

Nevýhody: "11 hours of crying babies was too much. The practice of placing 4 cribs together on the bulkhead encouraged one baby to set the others off screaming. The toddler siblings then started fussing, the parents were then jumping up and down, jostling the other passengers, it was a nightmare! Hated every minute of it."

Nevýhody: "Too cold"

Výhody: "The staff on my flight were the most friendly crew I have ever had on a flight. They were enjoyable to interact with and went out of their way to help guests. I also appreciate that they wake you up if you are asleep while meals are being passed out; I have missed meals on planes before which is not a great experience on a 12 hour flight."
Nevýhody: "The only negative aspect about the flight were that the seats were a little uncomfortable. There weren't any foot pedals to lift your legs and the seats were extremely close together which was uncomfortable on such a long flight."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "Chairs were uncomfortable, mainly due to the front passenger was always in reclined mode, and the passenger behind me wouldn't let me recline... He would literally push my chair up, but that's probably because his chair can not recline!"
Nevýhody: "We needed to place special request on vegetarian meal, couldn't do it at booking or at checkin, was told to let crew know, they said it's too late. They brought us an "unclaimed" vegetarian meal, but it wasn't, it was Asian halal meal with lamb! After I let crew member know wmy husband was served meat instead, she denied it and said "its not possible" as the wrapper says "vegetarian". I informed her it actually said "Asian halal", she the proceeded to say, well, "i am sorry if it's wrong, but I gave you vegetarian". That said crew member collected my husband's plates while I was in the bathroom and came back later with a "vegan" plate that they now have available."

Výhody: "See above"
Nevýhody: "See above"

Nevýhody: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Výhody: "Wonderful overall"

Nevýhody: "seat did not recline at all,"

Nevýhody: "Delated and boarding was a mess"

Výhody: "crew, cleanliness"
Nevýhody: "very little legroom, very uncomfortable for travellers who cannot afford business class"

Nevýhody: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Nevýhody: "Too hot and stuffy. No air."

Nevýhody: "I did not like the surprise of having to pay for a seat reservation, once I had purchased my tickets. This was costly and certainly unexpected."

Nevýhody: "It was long terrible 24 hr journey with a pregnant wife"

Nevýhody: "No power outlets"

Výhody: "Normally I fly a code share partner for my long haul flights to and from Germany. This is my first flight in Lufthansa and I can only say that I will be scheduling many more flights on this wonderful airline."

Nevýhody: "It was United not Lufthansa"

Nevýhody: "It was cancelled!"

Výhody: "New plane"
Nevýhody: "It is unpleasant to travel on long distance flights-coach. That is just the fact. Unfortunately a large size passenger was sitting next to me. That made my already tight space even more uncomfortable. He was very considerate but a person is unable to shrink himself. Airlines should offer some kind of reimbursements if this happens. I felt bad for the fellow as he was polite."

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Nevýhody: "The flight was overbooked and we were not allowed to board in spike of the fact we had purchased our ticket 2 months in advance. Inexcusable"

Nevýhody: "Very bad serviece I would never fly with them"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Overall KLM experience is good"
Nevýhody: "Food quality was mediocre for a business class flight."

Výhody: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Nevýhody: "Not having to walk outside in Edinbur4gh to board the flight."

Výhody: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nevýhody: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Výhody: "Quick flight"

Výhody: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Výhody: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Nevýhody: "Boarding could be better"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Very friendly and helpful crew."

Výhody: "Staff very pleasant"
Nevýhody: "Evening snack was not the greatest breakfast was pretty food"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Výhody: "Good selection of movies."
Nevýhody: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Food was excellent, frequent and filling"
Nevýhody: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Crew"
Nevýhody: "N/a"

Výhody: "Very friendly crew going out of way to assist in making trip comfortable"
Nevýhody: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."

Výhody: "Fabulous trip with friendly, helpful staff"
Nevýhody: "Nothing"

Výhody: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nevýhody: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Výhody: "Helpful and smiling cabin crew."

Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."

Výhody: "My bagage broke"
Nevýhody: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Výhody: "Loved the service...everything was excellent"
Nevýhody: "The bus class seat was a bit narrow at the feet"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Same as above"

Výhody: "The staff and crew"
Nevýhody: "Nothing"

Výhody: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Nevýhody: "Nothing. This is filler text to meet min characters."

Výhody: "Enough space good wine and on time"
Nevýhody: "Nothing"

Nevýhody: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Výhody: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Nevýhody: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Výhody: "The service of the crew onboard"
Nevýhody: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Výhody: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Nevýhody: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Výhody: "The price was nice."
Nevýhody: "Plane looked unkept on exterior. Crew was nice but lazy."

Výhody: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Výhody: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Nevýhody: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Výhody: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Nevýhody: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Výhody: "Crew very efficient Food was reasonably good Good movie selection"
Nevýhody: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Nevýhody: "Lost lugage not yet delibered"

Výhody: "Service - Crew"
Nevýhody: "Nothing"

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Výhody: "2-4-2 configuration was ideal, because we had a pair of seats on the side"
Nevýhody: "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"

Nevýhody: "Only beef in meat options"

Výhody: "On time"
Nevýhody: "Terrible boarding process. Clunky landing."

Výhody: "nothing, was a terrible experience"
Nevýhody: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"

Výhody: "Flight on time"
Nevýhody: "No gluten free meal available"

Výhody: "Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome."
Nevýhody: "Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better."

Výhody: "very pleasant all cruise, and food very delicious"
Nevýhody: "nothing"

Výhody: "Movies and friendly crew"
Nevýhody: "Food was not good Too much meat"

Výhody: "All!!"
Nevýhody: "Nothing."

Výhody: "The better question is what did we not like."
Nevýhody: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"

Nevýhody: "It was nice to get a snack but the quality was mediocre."

Výhody: "Entertainment and seat space were great."
Nevýhody: "They somehow managed to lose the entire flights luggage"

Výhody: "Plane was good, service on board pretty good."
Nevýhody: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Nevýhody: "My luggage did not make it to Florence from Lisbon. Very unhappy about that."

Nevýhody: "If you're going to charge for a checked bag on an international flight, it would be nice if you made that clear on the ticket purchase. A tiny link buried in the information section "See baggage information for additional fees that may apply" doesn't make it abundantly clear that you're going to be hit with an $85 charge each way (ultimately $380 for my wife and me round-trip). Sneaky and dishonest!"

Výhody: "The crew was great. Happy crew is a fun crew to be around."

Nevýhody: "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."

Nevýhody: "Entertainment"

Výhody: "Very nice flight. Complimentary wine, meals and movies. We were in Economy Plus so the leg room was quite good."

Výhody: "The staff"
Nevýhody: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Výhody: "There was nothing to like about this flight!"
Nevýhody: "The seats were the most uncomfortable I have ever experienced. There was no leg room. My knees were in the back of the seat in front of me abd I could not move. Unless you are way below average height, don’t take this airline."

Výhody: "No issues or service challenges I could think of. Friendly. Helpful."
Nevýhody: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Výhody: "The crew was very king"
Nevýhody: "the seats were very uncomfortable because the backs were not adjustable"

Výhody: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Nevýhody: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Výhody: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."

Nevýhody: "The flight was delayed 20 mins"

Výhody: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."

Výhody: "Good pilot and flight attendants"
Nevýhody: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"

Výhody: "They were in such a bad mood!"
Nevýhody: "The captain had fasten seatbelt on because of turbulence. As soon as it came off the crew insisted on doing the service instead of waiting for desperate people to use the restroom. They made everyone sit back down so they could serve sandwiches and drinks. There was plenty of time and they should have waited. The only time the crew smiled was when the flight was over"

Nevýhody: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."

Výhody: "It was a good flight overall."
Nevýhody: "Boarding went smoothly, the food , beverage , and the entertainment was good."

Nevýhody: "This airline is not notoriously delayed but has a penchant for losing luggage. Within 2 weeks they managed to lose my luggage twice and that on totally unrelated trips! Booooh."

Výhody: "Friendly crew"
Nevýhody: "Checking in luggage took an absurdly long time"

Nevýhody: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."

Výhody: "Very comfortable flight."

Výhody: "Price"
Nevýhody: "Wait for boarding"

Nevýhody: "No water, but it's a short flight so they probably just didn't have time."

Výhody: "Friendly service, with the exception of having to request a drink repeatedly (i finally gave up, got up and went to the back of the plane myself for water). Despite the tight connection times, made each flight and luggage came out quickly."
Nevýhody: "The seats on the transatlantic flight were small and cramped. Lucky to have had an open seat next to me on the return. No entertainment on Lisbon/ Milan flights."

Nevýhody: "They didn't hold the flight for a minor delay of our flight into Lisbon."

Výhody: "Generally good and professional."
Nevýhody: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."

Výhody: "Wow!!!! I had never heard of this airline before booking our trip but goodness this was a blessing. They were so polite in the flight. They always came past to check to see if a passenger needed anything. Free bags is amazing then free pillows blankets and headphones I really hope I get to fly with them on my next flight abroad"
Nevýhody: "Nada"

Nevýhody: "Schedule was impossible to make the connection due to the need to go through customs which took 45min. Flight was delayed and we missed our connection. The delay was over 6hrs which was rough."

Nevýhody: "some chaos at boarding, with redundant passport control. Upon arrival, we were held for 45 min at JFK, as the gate wasn't ready and the crew had the engines running and fumes penetrated the cabin that made me almost sick. I guess that's not much of a TAP fault, but it was a bad finish of an otherwise uneventful flight..."

Výhody: "TAP is a pleasure to fly. Nice aircraft, dedicated freindly crew. Food was good, and plenty of it. Free wine! Great value."

Nevýhody: "FLight was late into Lisbon. There were several other people connecting from Lisbon to Boston on our flight from Rome and flight attendants kept lying to us telling us that the flight to Boston will wait for us to arrive. As soon as we landed in Lisbon we were informed that we could not get on the flight to Boston and had to stay an extra day in Lisbon to fly to BOS the next day. TAP gave us a voucher to stay at the Marriott, with lunch and dinner vouchers. The hotel would not let us use the lunch voucher so we had to pay our own lunch. Our dinner voucher was only for a buffett style dinner. The only meat on the buffet was pork which i cannot eat. TAP representative were unfriendly and unhelpful. They ignore you and dont look at you when you talk. We tried to complain to TAP and they had us running in circle to different counters no one would help us, then we were told that we could sit and complain and miss our flight or just go to our gate. TAP rebooked us on a SATA flight ot Boston without even telling us."

Nevýhody: "The 8 hour flight took forever. From boarding taking over an hour (I admit it was a full flight), the TV sets didn't work. They finally got most of the TV sets to work but we could only watch one movie that has several glitches (restating the movie after 15 minutes and volumes had to constantly be adjusted). The good options were limited for a pregnant women (sordfish - high in Mercury, turkey sandwich - not supposed to ear cold cuts, and meatballs (I unfortunately dint eat beef). I should have opted for the vegetarian meal but I wasn't pregnant when I booked my flight and the crew could not accommodate me. Also I think the should have servered one more round of drinks for a ver long flight)."

Výhody: "Very comfortable."
Nevýhody: "All was good."

Nevýhody: "The movie projector did not work on a flight of 9 hours"

Výhody: "The wine"
Nevýhody: "The entertainment platform was on the fritz the entire flight. Almost all the headphone jacks didn't work or were shorting out. This plane had the two prong headphone connectors so you are forced to use their terrible plastic ones. The legroom for an international flight was terrible, almost the same as Spirit Airlines in their economy class. The food was very bad (dried beef with noodle) and cold by the time I was served."

Výhody: "The flight was excellent. The flight attendants were very nice."

Nevýhody: "Flight was an hour and a half late departing from Boston due to that inconvenience missed our connecting flight to Valencia. Had a 14 hour layover in Portugal instead of 1 hour and 15 minutes."

Nevýhody: "Very old planes. Specially the flight from Lisbon to Barcelona operated by Portugalia."

Výhody: "Took offf and arrived in time. They included the meal"

Výhody: "The ground and flight crew is always very pleasant and corteous!"
Nevýhody: "boarding is a hassle. overweight hand carried items are still allowed for many Senegalese, particularly with their merchants and also they get priority entry. by the time other passengers arrive in the aircraft it is full. some are rude and selfish.. travelling out of Dakar and returning to Dakar from Lisbon became absolutely treacherous."

Nevýhody: "For the price it's OK, its a low budget airline."

Výhody: "The seat comfort was acceptable. this is what you get for what you pay."
Nevýhody: "no comments"

Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"

Výhody: "First cancelled the 10:00 am flight while everybody already onboard. Then boarded us again on the same airplane two hours and 50 min later. Right in time before the 3h necessary for passengers to file a claim."
Nevýhody: "Everything"

Výhody: "It was easy. Very cheap. On time."
Nevýhody: "Seats are not great. But you get what you pay for."

Výhody: "the hospitality of the crew"

Výhody: "Comfortable seats"
Nevýhody: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."

Výhody: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Nevýhody: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "The individual tv screens."
Nevýhody: "This is what I noticed while checking in the last gate before we board. We were singled out with a few other people to be additional screened in questions. When we were done, there were about more than 10 individuals who were waiting to pass the gate and about over 50 waiting in line. We noticed that the European descent individuals with bigger bags were not question and allowed to pass through. We were stop and was informed we have to pay for our luggage. The rep took our credit card and scanned it and when we asked how much she informed us the amount will be appeared in our next statement. How did she not even know?? Lastly, the individual in front of us had the same luggage (if not bigger) and didn’t even have to beck his in!"

Výhody: "K"
Nevýhody: "We arrived more than 2 hours too late - this on a 2 hour flight. This can happen - but flight history shows that this flight is too late every day. The seat pitch is the worst of all low-cost airlines in Europe. Also the plane needs a renovation. We are flying regularly low-cost airlines. But non of the competitors is so expensive. Vueling can’t be recommended."

Nevýhody: "Had trouble with tickets everywhere and I have no luggage now"

Výhody: "Nothing"
Nevýhody: "They made a mess with my bookinh"

Výhody: "Nothing"
Nevýhody: "Couldnt get to Barcelona to board the flight.... any flight."

Výhody: "crew excellent and after much discussion they performed miracles"
Nevýhody: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."

Výhody: "...and don’t really do that in a way helpful to the passenger! I couldn’t get my boarding passes from Vueling’s website, as the login details as required by Vueling, are actually those used by who “bought” the ticket - some random email used by Kayak / Lastminute.com, and not mine! Crazy! Moreover, the whole business processes that Vieling use are just dijointed. even getting help I still never received by boarding passes via email."
Nevýhody: "Worse, Vueling charge you, on checking, to “choose seats” with no obvious way of not paying for them! I’m sure here was a link somewhere - but could I see it?! Nope! that and my suitcases, and I had paid over €100 extra on top of my initial flight cost. BA or Easyjet next time!"

Výhody: "Check in was easy."
Nevýhody: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."

Výhody: "Great flight once I was in the air. Didn’t like the drama getting to my plane!"

Nevýhody: "Had to wait on crowded bus for 20+ minutes and we were not told why."

Výhody: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
Nevýhody: "Outstanding"

Výhody: "On time"
Nevýhody: "Cramped"

Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"

Výhody: "Good flight on time so no complaints"

Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"

Výhody: "The music in the background was a nice touch to the flight."
Nevýhody: "Insufficient leg room my knees touched the person infronts chair and when they reclined my knees were under pressure from the recline. It wasn’t very pleasant."

Výhody: "The crew was nice and polite."

Nevýhody: "The check in line was too long with too few attendants checking people in."

Výhody: "Good leg room"
Nevýhody: "Luggage drop and boarding pass took 45 min.- too long"

Nevýhody: "Delayed over two hours both ways. Crew didn't make it down the aisle with the trolley for refreshments. Didn't have food vouchers and would not give me more than a a small glass of water even though we were stuck on a plane for over 5 hours."

Výhody: "No"
Nevýhody: "The people at the check in desk were not friendly"

Výhody: "Everything"
Nevýhody: "Xx"

Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."

Výhody: "Boarding was not bad, but a bit confusing"
Nevýhody: "Flight attendants more interested in talking to each other than serving customers. We went hours without water. I went back to the galley to get some and no one was there, so I served myself"

Výhody: "Not one thing"
Nevýhody: "The airline staff from check-in to dismissal were a big mess. No info, no help upon cancellation....Nothing."

Výhody: "Nothing, I was no allowed to check in online, at kiosk and was told to wait in line while employees did not address my concerns, was stuck in a line behind an irate customer for over 40 minutes and missed check in closing the flight by 3 minutes while I did not have any bags and I was forced to buy a new ticket with cash at office for following day at airport and extend my hotel and miss my group meeting in Croatia."
Nevýhody: "The entire experience, employees did not listen, the counters were not manned, I was blocked by an irate customer who missed his flight the previous day . I was in line over an hour to check and was not allowed to check in before they closed my flight at 5:23 behind a customer who was yelling. I spent the next 3 hours yelling in Spanish trying to get rescheduled o a flight, was forced to pay in cash and file a form . Not great help when there was about 200 people in the customer service line"

Výhody: "Flight attendants were nice, and the aircraft was clean."
Nevýhody: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."

Nevýhody: "two adults one infant 3 piece of luggage is $140 euro. So infant bag is $70 euro where as adult is $35. We deserve $35 euro refund."

Nevýhody: "They lied to us that the connection flight from Barcelona to Tel Aviv was canceled and therefore we must stay at Granada. They also said they could not fly us to Barcelona because all the hotels there were full occupancy (sounds absurd). Only after we insisted on flying to Barcelona we discovered that the flight to Tel Aviv took place as usual. To this day, I do not know why an airline needs to lie in such an ugly way. Note that this was not a misunderstanding or language difficulties. The English of the airline team and mine is excellent. This behavior is dismissive, irresponsible, and embarrassing"

Výhody: "On time"
Nevýhody: "Lazy steward talking and the toilet were he was standing next to had all water"

Výhody: "On time, no charge for checked bag, easy & pleasant."

Výhody: "cheap ticket"

Výhody: "It was not clear on Website that we would be charged extra for luggage."

Výhody: "Having the people who are at the back of the plane load first made it so much more efficient"

Výhody: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"

Výhody: "Comfortable seats! Friendly crew from check-in to exit. Great experience."
Nevýhody: "There was no meal service or entertainment so I didn't check those boxes, didn't apply. Short trip."

Výhody: "Loved everything, from the service to the seats to the snacks. Amazing!!"

Nevýhody: "It took too long for us to leave the airplane and the luggagge to arrive at the belt."

Výhody: "I had a row to myself. The seat was comfortable and my knees didn't touch the seat in front of me. The sandwich I purchased was good, nothing to rave about though I rated one star for entertainment simply because there was none on this short flight."

Výhody: "Checked 2 big pieces of luggage, no fees! No food or beverage service unless ordered before hand on-line. With a 50 minute flight I toughed it out. :)"

Výhody: "Neat, confortable, Good check-in"
Nevýhody: "No food offered not even to buy."