Najděte levné lety do Beverly Hills

Výhody: "Spacious for the kid to walk"
Nevýhody: "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"

Výhody: "The crew and my fruit platter."
Nevýhody: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."

Výhody: "Food, entertainment choices"
Nevýhody: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Nevýhody: "Too cramped in economy. Food good, staff helpful."

Výhody: "No wonder Emirates is one of the best airlines in the world!"

Nevýhody: "The layover from Karachi to Dubai is less than 2 hours. The flight from Karachi is always late n it makes me nervous that I might miss my flight for LA. It has happened to me before. You should maintain your punctuality in Karachi as well. Even the boarding process is extremely flawed, it is very frustrating. Plz maintain your reputation everywhere in the word!"

Výhody: "The service was excellent and the crew tried to keep everyone comfortable. Food was good and great selection when it comes to entertainment."

Výhody: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"

Nevýhody: "Broke my bags."

Výhody: "Everything"

Výhody: "- almost nothing - They arranged vegetarian food on demand."
Nevýhody: "- Repetitive food - No one turned up when called for assistance. - late service"

Nevýhody: "Food"

Výhody: "Not many passengers got to spread out"

Výhody: "I was fully satisfied"
Nevýhody: "Onboard upgrades for one way was too expensive"

Výhody: "Everyone was super friendly. I enjoyed that the plane was empty that we could all change our seats to be more comfortable."
Nevýhody: "The walking to board my connecting flight was overwhelming, a lot of walking. Also, I understand the food isn't from a 5 star restaurant but the lamb I ate was over cooked and felt very rubbery. As the crew members went around aking if you want Tea or Coffee, I said I wanted coffee. The coffee was cold so I couldn't even drink it, i know I can ask for another one but I felt so disappointed that I'd rather have nothing. My monitor had lots of weird lines on them as the colors were so off on some areas and good on other areas."

Výhody: "I like the legroom on Emirates."
Nevýhody: "Nothing to dislike."

Výhody: "Inflight service was good."
Nevýhody: "Boarding was really poor. It need to be systematic. Lot of confusion and announcement was hard to hear."

Nevýhody: "the baby crying next to us crying thrugh much of the flight. We're still exhausted from not being able to sleep well during the flight."

Výhody: "Comfortable and well cared for during the flight"
Nevýhody: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

Výhody: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"

Nevýhody: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."

Výhody: "They canceled our flight because they were over booked ,we had to stay overnight , overall very unhappy with the airline , they forced us to purchase new tickets , will take legal action against the airline"

Výhody: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"

Výhody: "The entertainment and staff were unsurpassed. The food was better than industry standards."
Nevýhody: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."

Nevýhody: "Baggage took over 40 minutes to come out."

Nevýhody: "food was not served on time. crew was not attentive and did not care for passengers"

Výhody: "Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling."

Výhody: "same as above"

Výhody: "Everything was great."

Výhody: "The flight was great. The seats were spacious and comfortable."

Výhody: "Ok"
Nevýhody: "Nothing"

Výhody: "Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none."
Nevýhody: "Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us."

Výhody: "Nothing"
Nevýhody: "Their customer services is not terrible, it's nonexistent."

Výhody: "Your staff are amazing....very welcoming, attentive and a joy to be around. I was comfortable i.e leg room was right for my long legs."
Nevýhody: "You offer limited choices on food with consideration to Diversity of your clientelle. Your meal vouchers offer substandard meals in the few selected restaurants. I had layover period of 10hrs on.my return leg and about 6/7hrs. These are extremely long hours to sleep on those uncomfortable lounge chairs. This was the worst experience in my flying time."

Výhody: "I got left alone! I watched movies, and slept most the flight!"
Nevýhody: "Nothing in particular. I just wanted to be out of the plane asap since my "fun" incident in Maldives. Safe to say that emirates has ruined my vision of the maldives for a while."

Výhody: "Awesome flight...got a business class ticket and I loved each moment during the journey"
Nevýhody: "Indian food was not that tasty and quality needs to improve"

Nevýhody: "D seats are exrremely uncomfortable. Leg space is as good as none. My knees were hurting as they were touching the seat infront of me. D crew gave very slow service. I was sick and needed hot water, even after calling for ur for more than 4 times , the crew constantly forgot about it. Food was alright. I dont see myself ever flighting back with Emirates jus for because of the seat discomfort and lack of leg space"

Nevýhody: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."

Výhody: "Overall service and food was nice."
Nevýhody: "My daughter was sick and they gave us a hard time for a wheel chair and asked unnecessary questions at the counte despite explaining that both me and my husband are physicians and know that it was safe for her to travel."

Výhody: "First of I was bumpedI to business without asking. I appreciated ho attentive the flight attendants were. I also enjoyed the gourmet airline food."

Nevýhody: "Bathrooms were dirty. Didn't get the Muslim meals that I ordered."

Výhody: "Good flight"
Nevýhody: "Nothing"

Výhody: "The service and comfort of business class was best I have experienced."
Nevýhody: "I would have liked if it was possible to watch live TV of some sort. For live US news or sporting events...minutiae but only thing that I thought of."

Výhody: "Attentive crew Amazing food choices Excellent entertainment sys Comfortable seats"
Nevýhody: "Besides a small blanket and a seat that doesn't recline for a 16 hour flight, everything else was ok."

Výhody: "Good"
Nevýhody: "Very good 8"

Výhody: "The flight to LA was on Jet Blue and it was very mediocre. It might be worthwhile helping jet blue increase their standards."

Výhody: "Bigger seats, big screens and food!"
Nevýhody: "Too long flight and pricey"

Nevýhody: "See anive"

Výhody: "The staff was excellent and friendly"
Nevýhody: "I didn't enjoy the food"

Výhody: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Nevýhody: "N/A"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "Delayed"

Výhody: "Staff was very courteous; they fed us well"

Výhody: "Nice, clean and modern airplane with great service"

Výhody: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "The crew on board was kind and polite when they had to deliver bad news"
Nevýhody: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "A swiss machine..."
Nevýhody: "the smell someone left in the bathroom before me."

Nevýhody: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Výhody: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Výhody: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Nevýhody: "A gap between flights for 20 hours"

Výhody: "Good service... good food....on time. I will fly Swiss again."

Výhody: "Nice flight attendants. Clean planes."
Nevýhody: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Nevýhody: "Seats a little close together but not terrible."

Výhody: "The attendants were cordial"

Výhody: "Attendants were cordial"
Nevýhody: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Výhody: "Plane was nice, lots of movies to watch, free wine"
Nevýhody: "Seats to close together, crew a little snooty"

Nevýhody: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Výhody: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Nevýhody: "I found the movie selection a bit limited for such a long flight."

Výhody: "So far so good"
Nevýhody: "So good"

Výhody: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Nevýhody: "Can't think of anything."

Výhody: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Výhody: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Nevýhody: "Notithing to dislike comes to mind."

Výhody: "most things were good"
Nevýhody: "the passport check process in Zurich was awful!"

Výhody: "Good people."
Nevýhody: "Bad food."

Výhody: "All the meal and snacks were excellent! The crew was friendly."
Nevýhody: "It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times"

Výhody: "Great food and drink service."
Nevýhody: "Entertainment system is outdated relative to other airlines. A bit disappointing."

Výhody: "I liked the fact that I got to Los Angeles safely"
Nevýhody: "The bathrooms were tiny, seemed to be in a bad shape and one of them was straight disgusting. The cabin was crowded and there was not much room to stretch. There seemed to be something wrong with the main dish (special order) and I started to feel ill soon after eating from it. It took a few days to get better. The headset didn't work for most of the trip, even after several attempts by the flight attendant to re-set it."

Výhody: "Kind flight attendants who were attentive and friendly"
Nevýhody: "Seats are hard and very small. No chargers and having the remote control cut into the armrest was uncomfortable and awkward. I kept accidentally hitting the stewardess button with my elbow when I would try to use said armrest."

Výhody: "Nothing"
Nevýhody: "The fact that Swiss air didn't put me on a stand bye flight after I missed my Barcelona to Zurich flight because I was at the wrong gate was no professional of Swiss airlines! They gave me no help at the airport and I was forced to pay $1,200 for a new flight home."

Výhody: "I arrived safe."
Nevýhody: "The plane was old. The space was very cramped and the entertainment didn't work. There was no wifi."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Nevýhody: "Old entertainment system didn't work"

Výhody: "In flight entertainment was decent"
Nevýhody: "Seats were not comfortable. Will fly a different airline next time."

Výhody: "Super friendly amazing Flight Attendants!!"
Nevýhody: "plane seats seemed kind of old"

Výhody: "Service"
Nevýhody: "None"

Výhody: "No issues. Loved it."

Nevýhody: "Seats r not comfortable plus entertainment is not good enough"

Výhody: "LOVE SWISS AIR!!!!!!!"

Výhody: "Flying Swiss Air was a delight!"

Výhody: "Movie selection was good. Ice cream and chocolate were good."
Nevýhody: "Connection was tight, had to run to the gate Should have served a 2nd full hot meal since flight was 12 hrs (flew in another airline for only 10 hrs and 2 full meal were served ) Didn't have enough stock of chocolates for duty free sales Flight attendants didn't offer water as often as they should have since it was a long flight (just comparing to other airlines)"

Výhody: "The only thing working for these people is the food on the plane. That's about it."
Nevýhody: "Staff was extremely rude, no internet access, the tv and remote are old and very poorly kept. If you don't arrange your dishes after you eat to the staff's liking --- you will get one of the worst attitudes possible which is just unacceptable. Unfortunately this attitude transfers to the airport staff in Zurich so I was not too shocked on the plane. However, they should learn a thing or two from the Lufthansa employees. They are a long way from being professional."

Výhody: "Flight was almost empty and Got to sit by my self with no one next to me. And the flight attendants were amazing."

Výhody: "Service on plane was excellent."
Nevýhody: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."

Nevýhody: "Their computer terminals were down on the boarding area. Actually about 5 Boarding areas were down no one was available to give direction or answer questions until you got To the front of the line and many had to be sent then to a different line. Bad enough the terminals were down but not even close to German efficiency in handling the problem. Also several of the stewards were rather surly and short"

Výhody: "It is so nice to flight on board a plane were the staff knows what to do."

Výhody: "Very professional crew.efficiently run. I spent extra for additional legroom in economy class and would have been comfortable but it I was seated next to a very large person which created a seating space reduced by a third. I was miserable the entire time by the man leaning into me. Not exactly the airlines fault."

Výhody: "Outstanding cabin crew."
Nevýhody: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Nevýhody: "Took off late."

Výhody: "On time-well organized!"

Výhody: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Nevýhody: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Výhody: "On time"

Výhody: "row 34 bulkhead was good leg room (I am 6'4")"
Nevýhody: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "The downstairs lavatories are genius!"
Nevýhody: "Nothing!"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Nevýhody: "1 hour between flights meant a very hectic transfer."

Nevýhody: "They change the gate for transfer last minute"

Nevýhody: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Výhody: "Really NOTHING!!!"
Nevýhody: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Výhody: "This is how to run an airline. Ausgezeichnet!"

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "See above"

Výhody: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "short hop--good"

Výhody: "Great"

Výhody: "all"
Nevýhody: "overall service"

Výhody: "On the whole, classy service and comfortable The flight attendant who took the time to help me understand how customs would work"
Nevýhody: "The flight attendant who said she'd get back to me when I had a question about connecting flights. Not only did she not get back to me, but with annoyance asked me hadn't I heard the captain's message on the loudspeaker. The captain had said to ask a flight attendant for further info, which is what I was trying to do."

Výhody: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Výhody: "Friendly crew"

Výhody: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Nevýhody: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Výhody: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Nevýhody: "I started to get hungry between meals."

Výhody: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Nevýhody: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."

Nevýhody: "Cramped seating in Economy"

Výhody: "The flight was very good."

Nevýhody: "the person sitting next to me, barefooted the whole flight with nasty toes"

Výhody: "On-time flights."
Nevýhody: "Seems like Germans have perfected isolation of all passengers heading to the USA at the airport terminal. After passing 3 passport/boarding pass check points I attempted to buy some coffee in the shop near the gates. Again they demanded passport and boarding pass. I refused. I cannot resist a comment: "Welcome to modern-day Dachau experience!""

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "Excellent crew & service; enjoyed the special meal selections and the great movie options."

Výhody: "everything else was fine"
Nevýhody: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Nevýhody: "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."

Výhody: "IT WAS ALL PRETTY GOOD"
Nevýhody: "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"

Výhody: "Air bus was amazing!"

Nevýhody: "See above. Horrible."

Nevýhody: "It was cancelled!"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Nevýhody: "Terrible food and service"

Výhody: "Sits had more room then other plain"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nevýhody: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Výhody: "Flight on time, and luggage was at destination. Crew OK"
Nevýhody: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Nevýhody: "They were delayed on every one of my flights - missed connecting flight and had to be booked on a new flight which got in a midnight. Terrible!!"

Výhody: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Výhody: "Special kosher meal was good!!!"
Nevýhody: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Výhody: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Nevýhody: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Výhody: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Nevýhody: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Výhody: "Staff was friendly, flight was on time"
Nevýhody: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Výhody: "Highly efficient transfer (45 minutes between flights)"
Nevýhody: "too short a time to transfer between flights as a very long distance between gates,"

Nevýhody: "Long delay."

Nevýhody: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Výhody: "Life is beautiful"
Nevýhody: "My fellow passenger fended off my sexual advances like a pro"

Nevýhody: "Sweet or saulty 'Snack' is a joke"

Výhody: "Boarding/deplaning quick Left on time"
Nevýhody: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Výhody: "Short flight, no major issues."

Nevýhody: "A poor choice of video/film/documentaries. Limited and uninteresting."

Výhody: "Not much"
Nevýhody: "Lateness and virtually no food at lunchtime"

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "crew"

Výhody: "The rep was able to get me on Air France instead."
Nevýhody: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Výhody: "Seats were comfortable Bathrooms clean"
Nevýhody: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Výhody: "People at the desk didn't know or don't wanna say much why we have no plane"
Nevýhody: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Výhody: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Nevýhody: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Výhody: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Nevýhody: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Výhody: "Everything was excellent!"

Nevýhody: "Nothing to dislike"

Výhody: "see above"
Nevýhody: "see above"

Výhody: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Nevýhody: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Výhody: "Good service, nice staff (better than US carriers easily)"
Nevýhody: "2.5 hours to receive baggage - this might be on LAX"

Výhody: "Good food, lots of movies, flight attendants friendly"
Nevýhody: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Výhody: "Plenty of food and drinks, pleasant crew"

Výhody: "Great staff, friendly and helpful."

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Very nice crew, great entertainment options"
Nevýhody: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Výhody: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Nevýhody: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Výhody: "Staff are pleasant and competent."

Výhody: "friendly, helpful crew"
Nevýhody: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Výhody: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
Nevýhody: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "Not at all a comfortable experience, but I suppose it served its purpose."
Nevýhody: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Výhody: "Ground crew was very helpful. Nothing remarkable about the flight"
Nevýhody: "Flight was late. This made the connection in Vienna very stressful"

Nevýhody: "Small plane. Narrow seats, cramped cabin"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Výhody: "The crew were truly excellent and gave great service throughout a long flight. My thanks to them. My thanks also for the safe journey and on schedule (actually better than on schedule) arrival. Best regards, Brian."

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Výhody: "the drinks"
Nevýhody: "seat reservation. having to pay for luggage...."

Nevýhody: "There was no wifi on flight"

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Výhody: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"

Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Výhody: "The service"
Nevýhody: "The food."

Nevýhody: "Not enough leg room"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Výhody: "Everything was clean and well organized."
Nevýhody: "The flight was delayed 1 1/2 hours."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "Flight was cancelled."

Výhody: "Wifi on Board"
Nevýhody: "Nothing"

Nevýhody: "infotainment was down. Lost my luggage the flight was delayed"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Crew"
Nevýhody: "N/a"

Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Výhody: "Entertainment"
Nevýhody: "Food and one bathroom out of service makes an awful flight"

Nevýhody: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Nevýhody: "The streaming service didn’t work"

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "The cabin crew were pretty good. That's about all that was good."
Nevýhody: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Výhody: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nevýhody: "Nothing to be honest . All positive."

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Loved this 747! Crew was professional and food was very good."
Nevýhody: "We had a long wait (25 minutes) at the gate because we were early."

Výhody: "Special treat for King's Day Friendly crew"
Nevýhody: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Výhody: "everything"
Nevýhody: "nothing"

Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Výhody: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Nevýhody: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Výhody: "Economy class product offers good value for money."
Nevýhody: "Boarding processes could be enforced consistently."

Výhody: "Flight all good"
Nevýhody: "Suitcase did not arrive and still not received."

Výhody: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Nevýhody: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Výhody: "Very good flight.I recommend it to everyone."

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Výhody: "Friendly stuff"
Nevýhody: "The expiriace going there was horrible because of the weather."

Nevýhody: "Small seats"

Nevýhody: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."