Najděte levné lety do Bonn

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Nevýhody: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Výhody: "I love SWISS"
Nevýhody: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Výhody: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Výhody: "clean, very new plane friendly staff"
Nevýhody: "delay"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Generally Swiss air was good"
Nevýhody: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Výhody: "Great service & lots of room to sleep"

Nevýhody: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Výhody: "Great"
Nevýhody: "I didn't get my kosher food that I ordered"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "I loved Swiss flights.. its staff and in flight expereince"

Výhody: "Professional service"
Nevýhody: "Lounge in Dublin poor"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "GREAT SERVICE, GREAT PEOPLE!"

Výhody: "Staff was very courteous; they fed us well"

Výhody: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Nevýhody: "Nothing"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "crew was great"
Nevýhody: "my entertainment controller did not work and my daughters head phone plug would only half work."

Výhody: "Clean and efficient plane, crew and procedures."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "fast, all good"
Nevýhody: "-"

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "We were very pleased with our flight on Swiss Air."

Nevýhody: "Not enough room for my knees"

Nevýhody: "Narrow feeling seat"

Výhody: "Great food and sevice"
Nevýhody: "Hard to sleep on the plane. Way too expensive to take a guitar as either checked luggage or carry on."

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "Almost everything was good. Crew was friendly and courteous. They treated out kids specially well, with puzzles etc. When the entertainment system stopped responding the crew member stopped by more than once to "send" our choice of movies to our screen. (Since the keypad became non functional.) In-spite of the glitch we would fly Swiss again!"
Nevýhody: "Entertainment system was buggy and stopped working mid flight. Headphones were of extremely poor quality."

Výhody: "Very good. Good entertainment options."

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Výhody: "Everything once we boarded the plane"
Nevýhody: "Luggage could not go directly to final destination when we checked in . When we landed in Zurich we had to get all our luggage. when we tried to check in for early flight the following morning , more than one Swiss air person gave us the wrong information. Swiss Air staff at checking told us we had to store luggage and that we couldn't check in until the next morning . After 45 minutes queuing from one desk to another we finally spoke to a supervisor who told us we had been given the wrong information and checked us in. No one checked and put our flight information in the computer which would have cleared everything up. the supervisor never appologised . We spent over 2 hours in the airport and were unable to tour the city as we had planned due to the delay at the airport."

Výhody: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Výhody: "No issues. Loved it."

Výhody: "Good entertainment package."
Nevýhody: "Flight was late, causing big problems with connecting flights. Help desk employees did not seem to even care or to help with the situation."

Nevýhody: "Arm rest doesn't go up all the way. Very difficult to get out when seats are reclined in front of you"

Nevýhody: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."

Nevýhody: "small plane for such a long distance flight, felt crowded."

Výhody: "-beautiful -comfortable -caring"

Výhody: "Best level of service I've had in a long time, great meal and wine selection, comfortable lay-flat seats."

Výhody: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Nevýhody: "Can't think of anything"

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "The Cabin Crew was excellent! Very impressed"

Výhody: "Clean, modern place. Professional staff."

Výhody: "The staff was good to me when I became ill on the flight with a migraine."
Nevýhody: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Výhody: "Had a row to myself coming and going."

Výhody: "Went smoothly and without delays"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "Timeliness of departure time Ease of navigating airport to find departure gate"
Nevýhody: "Nothing comes to mind Good flight over all"

Nevýhody: "Did not like them charging extra for a seat assignment."

Nevýhody: "Quality"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Výhody: "all on time"
Nevýhody: "seating very cramped"

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Comfy"
Nevýhody: "No in-flight entertainment"

Výhody: "Flight was on time, crew was helpful"
Nevýhody: "Blasting speakers for announcements, should have served a quick drink"

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Nothing"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Výhody: "Good flight"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Plenty of room"
Nevýhody: "Lack of good movies"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Smooth flight. Competent, friendly crew."
Nevýhody: "Nothing. Great flight"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."

Výhody: "Friendly crew"

Nevýhody: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"

Výhody: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Nevýhody: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Výhody: "The flight was very good."

Výhody: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "food service ,"
Nevýhody: "passengers are the ones looking for overhead space , one of the crew instead of assisting a passenger , told the passenger to go up front of the plane to look for overhead space. boarding on some airlines are called out according to your seat assignment except the first class ."

Výhody: "Everything was acceptable."
Nevýhody: "The snack option could be better since it was around lunch time but oh well nothing to complain in specific."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "The boarding process was short and quick. Entertainment choices were excellent."
Nevýhody: "I was hoping for a more traditional Austrian meal but the food was just fine."

Výhody: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Nevýhody: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Výhody: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Výhody: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Nevýhody: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Výhody: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Nevýhody: "I really can’t think of anything I didn’t like!"

Nevýhody: "Long delay."

Výhody: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Nevýhody: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Nevýhody: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Výhody: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Nevýhody: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Výhody: "Nice flight freindly staff"
Nevýhody: "Not comfertable chairs"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Výhody: "Left on time - arrived early"
Nevýhody: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Výhody: "I loved the music while boarding the plane. All staff members were very nice."

Výhody: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Nevýhody: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Nevýhody: "Nothing to dislike"

Výhody: "The venue was overall ok"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "Flight was delayed"

Výhody: "Punctuality and amenities on boatd"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Service was great and the flight on time."

Výhody: "Great crew, efficient boarding, on time"
Nevýhody: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Výhody: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Nevýhody: "Nothing negative"

Nevýhody: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Výhody: "Short flight and the crew was attentive and pleasant."
Nevýhody: "Loading of the bus to the terminal was slow only 1 bus was available."

Výhody: "Staff are pleasant and competent."

Nevýhody: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."

Výhody: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Nevýhody: "Ground crew was a big bottleneck and Austrian security did not help."

Nevýhody: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Výhody: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Nevýhody: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Výhody: "Short flight"

Výhody: "The flight was on time and the crew were very friendly."

Nevýhody: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Výhody: "The flight crew was very nice and the flight was not over crowded"
Nevýhody: "That I could not access wifi."

Výhody: "Great plane good price for plane ticket."

Výhody: "Short and easy. Good food, fine service and drinks are plenty."
Nevýhody: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."

Výhody: "Was upgraded to business.Loved it all!"

Výhody: "Crew friendliness, flight quality"
Nevýhody: "seat discomfort"

Výhody: "Seating spaciousness"
Nevýhody: "Entertainment ( I enter this in this space because you did not offer a "not applicable" category. On short flight there is no entertainment offered)"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Nevýhody: "Flight was canceled!!! No reason given. Quite upset. But we did get quickly rebooked via Frankfurt, Germany back to Chicago with only a two hour delay in arrival. THANKS!"

Výhody: "Loced the food!! Comfortable, lot of space."
Nevýhody: "Only a couple of short movies for the kids! I wished they had more variety and include something for the 5 years olds too."

Výhody: "The crew,food and IFE. Plane was extremely clean. Definitely the best business class to Europe from Canada"
Nevýhody: "Nothing."

Výhody: "The fact that I was flying through Europe and not Middle East or other part of the world"
Nevýhody: "The crew is always rude and arrogant. You ask for more than three drinks they start looking at you like you drained their bar. Comfort level for an 8hr flight feels like you're locked in a child seat. The food is prison quality or public high school cafeteria quality. I'd rather just take a longer flight through Turkey than ever fly with these aristocrats again!"

Výhody: "Food and beverage, in-flight service"
Nevýhody: "Limit on carry on luggage weight is too low and 30% lower than most other airlines. Seats are too narrow for a wide-body aircraft (B-777)."

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Výhody: "Nice attention and good food. Plane and seats are confortable"

Nevýhody: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Výhody: "They considered my reguest of vegiterian food."
Nevýhody: "I have no complaints."

Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"

Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Nothing special"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."

Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Nevýhody: "Flight was cancelled."

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Nevýhody: "We did not get two of baggage at the destination."

Nevýhody: "The streaming service didn’t work"

Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."

Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Výhody: "Airlines issue"
Nevýhody: "Profiling certain customers"

Výhody: "Nice seats, comfortable."
Nevýhody: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Výhody: "Easy Boarding"

Výhody: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nevýhody: "The entertainment was quite dated and didn't have new movies etc"

Nevýhody: "The bags where damaged from the staff"

Výhody: "Easy airport business"

Výhody: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Nevýhody: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Nevýhody: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Výhody: "Speed, crew, and reliablity."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Výhody: "Same as above"

Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."

Nevýhody: "I missed my flight because of MU"

Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Nothing​"

Výhody: "They flew full speed to catch up with the delays."
Nevýhody: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Nevýhody: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Výhody: "Very friendly and helpful crew."

Výhody: "Staff very nice, plane clean and nice food"

Nevýhody: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Výhody: "Lie Flat Seats were awesome. Service was excellent."

Výhody: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Nevýhody: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."

Výhody: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Výhody: "on time, luggage arrived."
Nevýhody: "uncomfortable. No actual food or entertainment."

Výhody: "Very fast check in. No problems"
Nevýhody: "Nothing"

Výhody: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Nevýhody: "Better entertainment system... better food and more courteous cabin crew members....."

Nevýhody: "Flight was cancelled, difficult rebooking."

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"

Nevýhody: "Nothing except control for entertainment didn’t work"

Výhody: "Was on time"
Nevýhody: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."

Výhody: "It was ok"

Výhody: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Nevýhody: "Can't comment on food as it isn't provided with the basic fare."

Výhody: "On time"
Nevýhody: "N/A"

Výhody: "On time flight and friendly staff"

Nevýhody: "There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already."

Výhody: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Nevýhody: "Nothing of note."

Výhody: "The two staff I randomly meet and ask for questions"
Nevýhody: "Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight."

Nevýhody: "Das ist nicht das erste Mal dass ein Eurowingsflug verspätet ist. (Verspätung von einer Stunde!)"

Výhody: "Staff at the airport (ticket counter and check-in) were very polite."
Nevýhody: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."

Výhody: "Departure on time, arrival even earlier than scheduled. Great!"
Nevýhody: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"

Výhody: "Spacious seating for a budget airline."
Nevýhody: "Nothing. All good."

Výhody: "For a short flight, the trip was fine. No delays were experienced."
Nevýhody: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."

Výhody: "Flight was OK"
Nevýhody: "Departure time was not as expected"

Výhody: "Very nice plane with the most legroom I’ve ever had"
Nevýhody: "The flight was delayed about an hour"

Nevýhody: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"

Nevýhody: "Buses didn't fit all people after landing."

Nevýhody: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"

Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"

Výhody: "Efficient and reasonably comfortable."
Nevýhody: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."

Nevýhody: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."

Výhody: "Not a good experience"
Nevýhody: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."

Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"

Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Nevýhody: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"

Výhody: "Nothing"
Nevýhody: "The flight was delayed over and over and finally cancelled. We had to go out to the ticket counter to rebook. That meant clearing customs and then going back thru security again. A real Hassel!!! I think any other airline would have rebooked people in the terminal!!!"

Výhody: "Nice friendly service at the gate for boarding and onboard"
Nevýhody: "Flight a bit delayed plus we experienced an aborted landing in Düsseldorf"

Výhody: "They rebooked me to a new airline to get to my destination."
Nevýhody: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."

Výhody: "Flight attendants were very good"
Nevýhody: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"

Výhody: "Excellent service. Great food and drinks."

Výhody: "Everything was fast and convenient and the price was good"
Nevýhody: "No sign of eurowings on check in"

Nevýhody: "Delayed. Our bags didn't make the connection."

Výhody: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."

Nevýhody: "First leg of flight was delayed by fog. OK... it happens, but almost every customer facing employee along the chain gave wrong information and/or had no inclination to help. Spent an hour going from pillar to post at DUS having been told to retrieve bag from incoming carousel. Told several times it wasn't there and would meet us in DRS. Of course it wasn't. Frankly I've had more help from airlines in the least developed parts of the world. Lufthansa Group.... you must be joking."

Výhody: "Getting Off the plane."
Nevýhody: "The seats are too too close together, we were so tight in the center 4 seats, both next to me & in front of me & especially when the person in front of me reclined their seat. It was a 8+ hour flight from hell. The flight got off & landed unbelievably hard. Never again"

Nevýhody: "My bags were not transferred, therefore they stayed in dusseldorf. Bad deal!"

Výhody: "I missed my train connection because the eurowkngs flight was so late. But apart from that, I had a great flight"
Nevýhody: "Their boarding process was very disorganized."

Výhody: "I don't know when and where it happened, but when I got to Tokyo, I found out that my bag didn't make it. It could be in Berlin. Or could be at transfer at Dusseldolf. I had about 1 hour and half at Dusseldolf transfer, I don't think it was short time especially. Anyway, I'm not impressed. :-("
Nevýhody: "My bag is missing!!!"

Nevýhody: "Flight was delayed and they charge for extra still water"

Výhody: "Efficient, good personnel"
Nevýhody: "Some delays in take off, fortunately nothing serious and I was able to take all connections"

Výhody: "Quality of the plane"

Výhody: "Given the price, my expectations weren't high but the long flight from Düsseldorf to Newark was comfortable."
Nevýhody: "Attempting to fly standby for a direct flight from heathrow to NYC area wasn't even possible according to the agent at the Lufthansa desk at heathrow. The security agent at heathrow also confiscated a small bottle of eye solution that I just purchased at the Newark airport. Lastly, the heathrow onboarding agent for the 8:05am Eurowings flight 5357 arbitrarily selected my travel bag as too large to carry on. He then became belligerent when I questioned him even threatening removing me from the flight. WTF?!"

Výhody: "On time, clean, short."
Nevýhody: "All is good."

Výhody: "Very punctual and crew was very friendly. Boarding was quick and not complicated."