Najděte levné lety do Chania

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Food was not edible. Everything else was good."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Great service as always"

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

"Worse airline. Charged me for a check bag and didn't check it"

Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"

Nevýhody: "Entertainment online"

Nevýhody: "Entertainment online"

Výhody: "There was no legroom, the sandwiches is missing (not available at all)"
Nevýhody: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."

Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."

Výhody: "The staff was very kind"
Nevýhody: "Ryanair could do lots of things better."

Výhody: "Nothing"
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Výhody: "price"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Výhody: "Flight attendant was wonderful, and extra helpful!"

Nevýhody: "The gate staff did not make it clear where and when passengers with Priority seating should stand in line."

Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."

Nevýhody: "We are a family with a three year old and have been separated by the allocation system."

Výhody: "Fly on time"

Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "nothing"

Nevýhody: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."

Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"

Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Výhody: "Loved priority boarding with 2 bags, very smooth. Left on time, arrived early. Comfortable enough for a 1-hour flight."
Nevýhody: "Website said we must get boarding passes stamped or we wouldn’t be allowed on flight, and we wasted time waiting in line at check-in desk only to find out we didn’t need to get a stamp after all. The constant ads were annoying of course."

Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Nevýhody: "two roads with Ryanair, each time delay of about one hour"

Výhody: "It flew"
Nevýhody: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."

Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."

Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."

Výhody: "flight attendant was nice"
Nevýhody: "hidden fees, unfair pricing on baggage, not the most organized airline service as well."

Nevýhody: "Everything was great!"

Nevýhody: "Due to a malfunction on our previous flight's plane which resulted in a 3hr delay, we missed our connection flight on RyanAir. They didn't accommodate us at all and we had to purchase a whole new flight, that departed 10hrs later but couldn't check in for 8 hours to get past security. So we had to just hang out at Athens Airport for 8hrs with all our luggage and minimal services after traveling for 15hrs."

Výhody: "Nice crew and good informations flow"
Nevýhody: "Had to wait outside for boarding. No pocket on seats."

Výhody: "Smooth ride"
Nevýhody: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"

Výhody: "Flight was fine"
Nevýhody: "We never got the email that we had to check in. As a consequence my wife and I had to pay for our tickets again."

Nevýhody: "to Whom it may concern. hope all is well, i was so disappointed to be charged 198 euros for the simple reason that I didn't check in and didn't add baggage. I can understand that this is a way to make money out of it but it was too much for it. I was okey about it until I went on the plane and had the cabin crew rushing at me preventing me to stand up to pick my phone from the locker above me for the reason that she's giving instructions... she had a good reason but after she finished it I tried to get up knowing that the flight was delayed for 35 minutes and still she didn't let me stand thought other people behind her where getting up... and she insisted to open my camera bag and get me the phone out of it rather then just giving me the bag, she smiled in a sarcastic way at the end... I asked her to put the camera bag next to my hand bag but she's didn't want to listen and she wanted to put it where she wants... not to mention the very bumpy landing and very fast he was almost run out of the runway, it was scary. I hope you'll read this thought u asked for my opinion Best g"

Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."

Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."

Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."

Nevýhody: "I asked to have my ticket moved up two days which it was for a flight that wasn't full and was flying out in a hour but instead of using me to fill a seat and use my old ticket to sell they charged me a fee to change the date which was more than I originally paid for the first ticket then I had to pay for baggage wasn't included in my ticket like other airlines do. I was not the only one another guy at the counter was being charged extra for something stupid. He also stated he would not be doing business with Ryan Air again. I also will not recommend them to anyone. My flight was an hour late departing and we never were told why when I asked I was told don't worry about it in a very rude tone by the Flight attendant. During the flight it was more like a sales pitch over and over being asked if we wanted to buy refreshments instead of them being provided like other airlines. They also tried to sell me make up and perfume lastly they bothered us about donating to charities. It was a 1020pm-1120pm flight I would of loved to sleep or relax with it being so late not be hounded for money."

Výhody: "The price of the ticket."
Nevýhody: "Everything else. The seats were the smallest I've flown in a very long time. The boarding process was chaos. The flight attendants spent more time trying to sell us perfume than they did providing any type of service, such as a beverage service. In fact, they charged money for beverages (a lot too!), as well as pretty much every other aspect of the flight experience. How does it make any sense to charge you money for checking in for your flight at the airport if you have to visit the check in counter either way? Really crappy airline, I would only fly them or recommend them to someone who is also trying to pinch pennies wherever they can."

Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"

Výhody: "Price"
Nevýhody: "Chair does not decline"

Výhody: "The staff was helpful, I was not stressed out about couple of kilos overweight for luggage. On return they checked in my carry on free of charge. Flights were on time, efficient and no unnecesary delays. The overhead speaker was only so loud it would hurt my ears. Thank you!"
Nevýhody: "The overhead speaker painfully loud."

Výhody: "Staff was friendly"
Nevýhody: "Extremely poor organization at the airport checkin kiosk. Not enough staff. Huge lack in instructions and assistance. No proper lines at all. Tickets are cheap but one piece of luggage to check in is very expensive. Can't even get a cup of water for free on the flight. It may be a low fare, but the stressful experience is absolutely not worth it. Will never fly them again."

Výhody: "Nothing"
Nevýhody: "Everything. They charge to print out the tickets. It's insane. I will never fly them again."

Výhody: "Nothing"

Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"

Výhody: "Left on time."
Nevýhody: "Seats did not recline. We were overcharged for bags at the gate in Prague. They do not even provide water unless you pay 3 €. In the end if I had bought a ticket for the same extra cost I paid I would have had a better flight. Never use it again."

Nevýhody: "Late in both directions, dead light in WC, seats cramped too close together so that you couldn't properly stretch legs"

Výhody: "Nothing"
Nevýhody: "Starting from checking in. There was one guy checking in all the baggage for 100 odd people in line. We wasted almost 45 mins just to check the baggage in. We already had checked in and had the boarding pass. Even on plane they charged for water. Seats were extra too. Old plane and was rattling all over with ugly colors."

Výhody: "Despite leaving 40 mins late, we arrived only 20 mins late."
Nevýhody: "We left 40 mins late because 7 passengers were late to board."

Nevýhody: "Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing."

Výhody: "Awesome staff. Was upgraded to comfort seating for free"

Výhody: "Nothing"
Nevýhody: "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."

Výhody: "Quick check in."
Nevýhody: "Flight was late. Staff can use more English training. High baggage fees and strict rules."

Výhody: "Value for money"

Výhody: "Nothing"
Nevýhody: "Uncomfortable seats, no room for bags overhead and shocking disembarkation."

Výhody: "Nothing"
Nevýhody: "No early check in. The longest line at check in that I ever seen. Terrible seats"

Výhody: "Nothing"
Nevýhody: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"

Nevýhody: "The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on"

Nevýhody: "They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay."

Výhody: "I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline."
Nevýhody: "Literally everything. This is a gargbage airline."

Nevýhody: "Delay with no apology and with poor information at the airport. The new airplane, but a dirty window."

Výhody: "Boarding process was painless."
Nevýhody: "No free food."

Výhody: "didnt like it"
Nevýhody: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."

Nevýhody: "I never knew you can make the sit rows so close to each other :)"

Nevýhody: "No food Limitted laugage"

Výhody: "On time"
Nevýhody: "Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane"

Výhody: "flight left on time crew was nice"
Nevýhody: "no food or entertainment, and I didnt know it was like a low cost flight"

Nevýhody: "Leg room is very bad"

Nevýhody: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"

Výhody: "The leg-room was ok only because we were assigned to an exit row."
Nevýhody: "No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all."

Nevýhody: "no drinks, even water. no ampthy from the crew, even not a smille"

Výhody: "Boarding was fast and quite organized nicely"
Nevýhody: "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."

Výhody: "Nothing"
Nevýhody: "The announcement finally boarding, then when everyone was waiting they delayed the flight. They gave one half a cup of water and when I asked for more I was told that I would have to purchase it. they offered nothing no snacks no entertainment uncomfortable seats only 5 kilo carry on and 15 checked luggage. Even though on the Czech air website site it allowed for 23k.I hope never to take that flight again, it wasn't even cheaper."

Výhody: "Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight."
Nevýhody: "Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside."

Výhody: "See above. But we given water."
Nevýhody: "See above."

Výhody: "Nothing."
Nevýhody: "Nobody told that this is low cost flight !!! No food or even water during flight. Baggage limitation of 15 kg. No leg space at all. This information should be displayed during ticket reservation."

Nevýhody: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"

Výhody: "On-time without delays. Flight crew was attentive & professional."
Nevýhody: "Seats were cramped & uncomfortable. Boarding was a bit chaotic"

Výhody: "The flight was sopuuse to depertur in 23:50 and we take of after 1"

Výhody: "The price"
Nevýhody: "1. From Tel-Aviv: to Prague, the flight was delayed by 2h 2. Prague to Tel-Aviv; flight was delayed by 3h with 10 days notice. Then, was additional delayed after checking. Thus, instead of 11:55 (initial time when we bought the tickets.) we flew at 4:00 AM. 3. My husbands flight was canceled without any notice. We got to checking, I was on the system but my husbands ticket was canceled. My husband had a confirmed E-ticket. It was already 1 in the morning... we were shocked... Nobody was there to help. He was sent to another office in the airport to talk to someone that did not a represent the airline. The only flight that could be arrange was via Moscow. My husband arrive to Tel-Aviv 12h later. No compensation was offered, no hotel, food. My husband his a specialist-physician. 20 patients waiting for over 3 months to see him had to be cancelled. He arrived exhausted and upset and could not work even the next day. I would to point out that the travel agent did not get any notice of the cancellation and did ask for it. 4. Old airplane, not comfortable, no space, unfriendly flight attendants for checking and on board. 5. We were not served even water 6. I was very cold but could not get a blanket from the flight attendant. 7. On overall, very bad experience that will not be repeated. I will never fly with this company again."

Nevýhody: "I will not fly with them again. I have too much stressful experience. I had bought my tickets more then 6 month before the fligth but because overbooking situation I did not enter to this fligth and I was forced to stay another day without no money and insurens when the next fligth will be.To be continue I was noticed that only fligth that can arrangeg for me to Tel Aviv is not direct via Moscow and total duration will be as 9 hours. The moment I arrived to Moscow I was very suprise to Know that my next fly to Tel Aviv on that day canceled too. I had to stay one more nigth in moskow . so I came back to Tel Aviv after 48 hours!!!! Before than I bouthg tickets I checked baggage allowance on the website of Cheh Air Travel Company and it was 23 kg. vs actually16kg !!"

Výhody: "The most horrible flight I have ever been on in my life"

Výhody: "Nothing"
Nevýhody: "- 4 hour delay with no explanation, except that they knew and didn't tell the passengers. - treating passengers like sheep - demand money for water - old and dirty airplane NEVER AGAIN SMART WINGS/CZECH AIRLINES, TRAVEL SERVICE AIRLINES"

Výhody: "Nothing"
Nevýhody: "The crew was extremely rude - I was in an isle seat and overtime a crew member walked by they rammed into my arm and didn't even say sorry. They also tapped me hard when we were getting ready to land and said "Earphones out!" overall the crew was the worst I have ever had. Never will I fly with this airline again"

Výhody: "Nothing"
Nevýhody: "The boarding was really slow, there was no entertainment or any service during the flight."

Nevýhody: "we were supposed to take of at 4:50. the flight left the airport at 7:30"

Nevýhody: "It may be was not the company fault, but the security check was very long and hypercritical"

Nevýhody: "It is very confusing that you can nto do the check in before the flight or to do it through different company and with code number wich you even do not have! and anyway it did not work! so thepassenger doesn't know about his terminal or check in before the flight! another thing - last call they did exactly in the same time of opening the gate - there is no reason for making your passengers nervous and pissed before the flght some of the flight crew weren't too polite... there is no place for passenger on his seat if passenger in front of him puts his seat down. I am flying pretty often. I also had few flights with smart wings and I never experienced this uncomfortable flight."

Nevýhody: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."

Výhody: "With no hassle or drama.. All what you need from cheap flight."

Nevýhody: "the flight was late by 2 hours. The flight that was supposed to take off 50 minutes after our flght took off an hour before our flight!!! will try not to fly with that company again!!!! will not recomend to fly with that company even to people that I don't like!!"

Výhody: "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Nevýhody: "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."

Výhody: "The plane was clean and crew was polite."
Nevýhody: "My flight ( Prague to London) was delayed for 1 hour. My previous flight ( London to Prague) was delayed for 40 min. I was speaking with other passengers, almost everybody was reffering to the numerous delays by SmartWings ( for 40 min to 7 hours). No warning or information about this delay was given in advance. We were waiting in the gates for 1.30 hours, instead of sitting in the lounge."

Výhody: "Nothing"
Nevýhody: "This airline lacks management, direction, structure and every detail required to run an airline."

Nevýhody: "They forgot our luggage, what the heck!"

Výhody: "I thought that the flight was very smooth!"
Nevýhody: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."

Výhody: "Music list"
Nevýhody: "Only things available were for purchase even water. Vacuum seal bag whatever food and drink you take on the plane from airport. Landing rough."

Výhody: "Nothing"
Nevýhody: "See above"