Najděte levné lety do Hamburku

Výhody: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Nevýhody: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"

Výhody: "Seating was good. Crew was good"
Nevýhody: "Food could be better"

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Nevýhody: "We had a huge delay"

Výhody: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Výhody: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Nevýhody: "the seats are small and very small space in comparison to Lufthansa"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Výhody: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Nevýhody: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Nevýhody: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Výhody: "The plane wasn't totally booked and very clean"

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Great service."

Nevýhody: "Almost missed my third plane, too."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Seats were comfortable, food was ok."

Výhody: "Great service & lots of room to sleep"

Výhody: "movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad"
Nevýhody: "paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed."

Nevýhody: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Nevýhody: "Hmm!"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Výhody: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Výhody: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Relaxed check-in"
Nevýhody: "Seats"

Výhody: "It was quick and the crew was really nice!"
Nevýhody: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Výhody: "Liked the crew, seats, snack. Definitely a pleasant experience."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "Entertainment options were pretty good."
Nevýhody: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."

Nevýhody: "Checking bags took longer than I would have liked."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Nevýhody: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Nevýhody: ","

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Nevýhody: "Was not able to perform online checkin and thsu was not able to pick seats."

Výhody: "Food was good and flight crew was very kind and helpful!"

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "Service, slot"
Nevýhody: "Distance to gate"

Nevýhody: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Nothing at all"
Nevýhody: "I had to wait in line for over an hour to get a ticket to replace the one I missed because of how late the first flight was. As with all my Lufthansa experiences, it was frustratingly slow"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "Seats were ok for a short flight."
Nevýhody: "nothing"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "Quick flight Crew efficient"
Nevýhody: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

Výhody: "Crew is excellent, polite and personal!"
Nevýhody: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Nevýhody: "All of the less than good, obvious!"

Výhody: "The crew."
Nevýhody: "The time between flights."

Výhody: "Fast boarding"
Nevýhody: "Slow in refuelling, got us delayed for 40-"

Výhody: "Pleasant crew. Appropriate and efficiently served snack."
Nevýhody: "Boarding and disembarkation were slow."

Výhody: "Great crew."
Nevýhody: "Ran out of business class meal. Substituted a Econ class."

Výhody: "Fantastic gate agents!"
Nevýhody: "The food was terrible."

Nevýhody: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Výhody: "Just as I expected. And I made my last connection easily."

Výhody: "The seat was a little uncomfortable but the crew were amazing."

Výhody: "Nice attention and good food. Plane and seats are confortable"

Výhody: "Service is awesome. Food is great."
Nevýhody: "People with short connection are affected by the 15 to 25 minutes delay."

Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"

Výhody: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nevýhody: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nevýhody: "There were several flight delays and gates were changes a few times."

Výhody: "Entertainment options."
Nevýhody: "Service was poor, seat did not recline, and the food was terrible."

Výhody: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "Friendly crew."
Nevýhody: "So many people on a 747!!"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Výhody: "The entertainment options were good."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Výhody: "Nice to have a wrap for the snack."
Nevýhody: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Nevýhody: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Výhody: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nevýhody: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Výhody: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nevýhody: "Flight departing late."

Výhody: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Výhody: "Comfort economy well worth the extra."

Výhody: "newer plane, good staff"
Nevýhody: "need better and more food options, more often"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Výhody: "Easy airport business"

Výhody: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Výhody: "Service"
Nevýhody: "Only one queue for boarding. Flight late on arrival."

Výhody: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Nevýhody: "See above"

Výhody: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Výhody: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Nevýhody: "I missed my flight because of MU"

Výhody: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Nevýhody: "The stinky guy behind me, but that's not the airline's fault."

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Nevýhody: "Everything"

Výhody: "Everything was meh"
Nevýhody: "There are other airlines"

Výhody: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Nevýhody: "Just about everything"

Nevýhody: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"

Výhody: "First flight was delayed and we missed flight to Toronto"
Nevýhody: "Departure on time"

Výhody: "The crew was nice and friendly."
Nevýhody: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Výhody: "The crew was good"
Nevýhody: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Výhody: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
Nevýhody: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."

Výhody: "Nothing. Arrived to Vilnius with 10 hours delay. Old airplane. Terrible food. Entertaiment system not working"
Nevýhody: "Everything"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "The flight crew!"
Nevýhody: "Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!"

Výhody: "The aircraft."
Nevýhody: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"

Výhody: "The seat was nice compared to other planes I have been on. The crew was very friendly and even tried to help passengers open a dressing pack."
Nevýhody: "My checked baggage could’ve not been lost, boarding could be organized better."

Výhody: "Amazing crew, dedicated to serve in a perfect way."

Nevýhody: "More communication about flight delays at the airport."

Výhody: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Nevýhody: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Výhody: "Late, dirty plane no coffee or tea"
Nevýhody: "Over an hour late"

Výhody: "Safe flight"
Nevýhody: "Employers are rude, food is not eatable seats are not comfortable ..."

Výhody: "Modern new plane, efficient plane crew"
Nevýhody: "Chaotic boarding, seats have very little support, no food or entertainment"

Nevýhody: "Everything was good except for the temperature. The plane was too hot."

Nevýhody: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "It was a short, quick, pleasant trip."

Výhody: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Nevýhody: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "Staff was apologetic and enthusiastic. When we were finally able to board we did so quickly and efficiently."
Nevýhody: "Delay for nearly 2 hours without information, even when inquiry at the counter."

Nevýhody: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Meals were surprisingly good. Dreamliner."

Výhody: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Výhody: "Interior seats in Premium Economy class."
Nevýhody: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."

Výhody: "The usual cramped travel but it was fine. Good movies"
Nevýhody: "Somewhere Ipad disappeared from luggage we had checked."

Výhody: "Plane is comfortable"
Nevýhody: "Crew is not very friendly. Security personnel downright rude"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "The flight and lending was nice and smooth"
Nevýhody: "Plane delayed 2:30 hours! ! Checking again for the size and weight carry on baggage before boarding ! Only Polish Airline do that ! What a shame! Not a good reputation for them !"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Nevýhody: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "coffee, snacks."
Nevýhody: "No free wine :-), unlike in flights with Lufthansa or AUA"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "Barely nothing"
Nevýhody: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Ok"

Výhody: "service was good"
Nevýhody: "stron delay (more then 2 houres)"

Nevýhody: "Adding a checked bag was complicated and difficult. Website was hard to use and had to add bag at airport through reservation desk, not at check in."

Výhody: "New planes, great food, excellent service!"

Výhody: "Everything"

Výhody: "Flew from Cracow via Warsaw to Venice. Short flights. Absolutely stunning views (sunny day) of mountains."
Nevýhody: "Ungodly early start from Cracow then 4 hours layover in Warsaw with absolutely nothing to do. UGH. Food and entertainment is nonexistant on LOT European flights. Onetime snack and basic drink service (no apple or orange juices). Oh, and use of propeller airplanes should be forbidden on commercial flights. We are in jet era, aren't we???"

Výhody: "It flights themselves were fine. A 45 minute delay sucked though."
Nevýhody: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."

Nevýhody: "The temperature at altitude was far too warm for my comfort."

Výhody: "The plane left and arrived on time."
Nevýhody: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."

Nevýhody: "It was so late and we were not told anything!!!"

Výhody: "Punctual"
Nevýhody: "Seats"

Nevýhody: "Paid for high speed WiFi Could not even check my mails"

Výhody: "It was efficient"
Nevýhody: "More comfortable"

Nevýhody: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."

Výhody: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Nevýhody: "No food or drink is included in the price, narrow seats."

Výhody: "The crew was fine and boarding was efficient."
Nevýhody: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."

Výhody: "Crew was very friendly!"
Nevýhody: "The plane smelled terrible - almost like one of the toilets had backed up."

Nevýhody: "More legroom. And not having to pay for a simple glass of water."

Výhody: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Nevýhody: "Better entertainment system... better food and more courteous cabin crew members....."

Nevýhody: "Nothing except control for entertainment didn’t work"

Výhody: "Friendly and attentive crew."
Nevýhody: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."

Výhody: "On time"
Nevýhody: "N/A"

Nevýhody: "Too late and not too much Information about that"

Výhody: "Muy cumplidos y personal amable"

Výhody: "Good airport and nice crew"

Nevýhody: "2h delay"

Výhody: "Staff super friendly. Comfortable sears. Food very good."

Výhody: "If I can give this airline negative stars, I would."
Nevýhody: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."

Výhody: "The crew was friendly and helpful!"
Nevýhody: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Výhody: "Seat comfort Nice stafflost"
Nevýhody: "They lost our luggage Major bummer"

Výhody: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Nevýhody: "Vegetarian hot meal option was a little strange, but not terrible."

Nevýhody: "Missed flight because of another flight delay"

Nevýhody: "Delayed, causing me to miss all other flights."

Výhody: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Nevýhody: "Nothing really, just a typical budget flight."

Výhody: "Arrived to Seattle on time."
Nevýhody: "I did not know what airline, crew flew me to Seattle."

Výhody: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Nevýhody: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Výhody: "Departure on time, arrival even earlier than scheduled. Great!"
Nevýhody: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"

Nevýhody: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."

Výhody: "I received a little meal. Pleasant manner of staff."
Nevýhody: "No problem"

Výhody: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Nevýhody: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Výhody: "For a short flight, the trip was fine. No delays were experienced."
Nevýhody: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."

Výhody: "N/A"
Nevýhody: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."

Výhody: "Flight was OK"
Nevýhody: "Departure time was not as expected"

Nevýhody: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."

Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"

Výhody: "We missed this flight, so there was really nothing to like. However, the lady at the Swiss help desk was extremely kind and helpful in finding us an alternate flight."
Nevýhody: "When I booked the itinerary clearly stated that this would be a Swiss Air flight. We were confused when they did not give us our boarding passing for our connecting flight at our original departure desk, and were told we would receive the boarding passes at the gate in Zurich. I never received any notice about his being a Eurowings flight or instructions to check in online. Our incoming flight to Zurich was delayed at least a half hour and it took us a while to get to the gate for our connecting flight. When we arrived, the gate had just been closed and we were told we were not even on the ledger. We were told we would have needed to get our boarding passes at the Swiss Sor desk and required prior check in to be on the passenger list. We were also very confused about the fact that this was a eurowings fight even though our booking indicated Swiss. This has never happened to us before. We would have needed additional instructions for prior check in, and had we been on the passenger list perhaps the plane would have waited for us."

Nevýhody: "Buses didn't fit all people after landing."

Výhody: "There was a slight delay, but the flight was easy and comfortable...enjoyable!"

Výhody: "Efficient and reasonably comfortable."
Nevýhody: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."

Nevýhody: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"

Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"

Výhody: "Prices of food items was reasonable"
Nevýhody: "Flight was delayed by an hour . The aircraft had to be refuelled and we were asked to remove our seat belts and wait for an hour. Ae Service was horrible. The passengers who paid extra for snacks with the ticket were served first and even after I said my ears were hurting and I needed something sweet to chew on (I was going to buy something to eat anyway) I wasn't served till roughly 75 minutes into the flight. The crew was inconsiderate towards passengers who bought economy seats and was focusing only on passengers who paid extra for seats and snacks. If that's the case then they should stop serving other customers anyway and tell us beforehand so that we can arrange our own food/drinks from the airport lounge"

Výhody: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Nevýhody: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."

Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Nevýhody: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Výhody: "They rebooked me to a new airline to get to my destination."
Nevýhody: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."