Najděte levné letenky Istanbul

Nevýhody: "I love it"

Výhody: "Everything"
Nevýhody: "Everything"

Nevýhody: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Nevýhody: "The booking experience was exceptionally bad. Never again through you."

Výhody: "The puntuality funny information video."
Nevýhody: "-"

Výhody: "Everything is nice with Turkish airlines"
Nevýhody: "Nothing"

Nevýhody: "Plane delayed Missed connection"

Výhody: "Got ticket for a good price."

Výhody: "leaving and arrival on time."
Nevýhody: "No leg space in economy."

Nevýhody: "Bumpy ride"

Nevýhody: "space little cramped but maybe same with other airlines in economy."

Výhody: "Everything went perfect."

Výhody: "Its was sooo goood, thanks"

Výhody: "Noghing"
Nevýhody: "They didnt care about the damages caused to us"

Nevýhody: "You broke my suitcase"

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Výhody: "Not bad"
Nevýhody: "Okay"

Výhody: "every think"

Nevýhody: "Everything"

Výhody: "They offer 3 meals"

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Nevýhody: "Screaming babies"

Nevýhody: "Alaways delays"

Výhody: "Everything good"
Nevýhody: "All good"

Výhody: "Treated very poorly no hotel stay in the airport for 24 hour"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "Nothing"

Výhody: "Very nice journey. Personel super, they help everysecond"
Nevýhody: "I want to read other newspapers They have use only one boice"

Výhody: "All the staff was polit"

Nevýhody: "There was no child meal dispite us ordering it."

Nevýhody: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."

Výhody: "Very uncomfortable seat. Very narrow walk way to lavatory."

Výhody: "Comfort, food, staff, everything"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Výhody: "USB charger in seat back. Great entertainment and the food was awesome. plenty of booze. I love the turkish delight at take off (such a nice touch) and the 'comfort kit' they pass out with slippers and toothbrush. I love Turkish Air."
Nevýhody: "It was hot....the temp"

Výhody: "Good meal and outstanding video options."
Nevýhody: "Gate security in Cairo was a hassle but not Turkish Air's fault."

Nevýhody: "They lost one of my baggage, the biggest one. Very disapointed."

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Food was not edible. Everything else was good."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Nevýhody: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Bad"
Nevýhody: "Because the one came in from London Got Delay And I miss my flight"

Nevýhody: "Waited an hour after boarding in the plane."

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "No delay and the landing is smooth"

Nevýhody: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Nevýhody: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Boarding was fast Crew was polite"
Nevýhody: "There was no entertainment on board!!!!!!"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Nevýhody: "Small plain and food was very bad"

Výhody: "Friendly crew"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Staff in Germany very friendly"
Nevýhody: "Ground stuff in turkey could be more friendlier"

Výhody: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Nevýhody: "No suggestions."

Nevýhody: "Klm is the best, even on a 40min they served small breakfast."

Výhody: "Services is good ."
Nevýhody: "Food can be better"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "Flight and the crew!"
Nevýhody: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Výhody: "Newer plane, crew was amazing, seats were adjustable"

Nevýhody: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Výhody: "Service is awesome. Food is great."
Nevýhody: "People with short connection are affected by the 15 to 25 minutes delay."

Nevýhody: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Nevýhody: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."

Výhody: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Nevýhody: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Výhody: "Nothing"
Nevýhody: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Nevýhody: "Larger meals."

Výhody: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Výhody: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Interior of the plane was clean. Smooth landing."
Nevýhody: "Pilot did not avoid turbulence"

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Professional crew. Good boarding."
Nevýhody: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Nevýhody: "Flight was cancelled."

Nevýhody: "infotainment was down. Lost my luggage the flight was delayed"

Nevýhody: "We did not get two of baggage at the destination."

Výhody: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nevýhody: "there was no lounge close to our departure gate"

Výhody: "Excellent very good"
Nevýhody: "Everting so good ex"

Nevýhody: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Výhody: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Výhody: "The staff was extremely pleasant. Food was good!"
Nevýhody: "Have no complaints"

Výhody: "Comfortable seats. Warm plane with happy staff."
Nevýhody: "Maybe a second sandwich option for food, not everyone likes cheese."

Výhody: "Flight was delayed for three hours and was a very stressful flight"
Nevýhody: "Flight was not on time and got to destination very very late pier management of aircrafts"

Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Výhody: "newer plane, good staff"
Nevýhody: "need better and more food options, more often"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Nevýhody: "What is there not to like about KLM? I cannot find anything."

Výhody: "It was a short flight so it was O.K."
Nevýhody: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Výhody: "Food and drink service"
Nevýhody: "Boarding pass facility"

Nevýhody: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Výhody: "--"
Nevýhody: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Nevýhody: "Terrible moslem food, too much lentil with tasteless chicken"

Výhody: "pleasant"
Nevýhody: "Pleasant"

Výhody: "Crew very efficient Food was reasonably good Good movie selection"
Nevýhody: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Výhody: "Friendly crew. Good snacks. Timely updates about delays.cr"
Nevýhody: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."

Výhody: "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
Nevýhody: "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Nevýhody: "Everything"

Výhody: "That eventually I made it to Tokyo via Qatar airways."

Výhody: "Good crew."
Nevýhody: "Install AirShow for flight tracking."

Výhody: "Small plane but comfortable seats with enough space"
Nevýhody: "Very stressful transfer - 30 mins are not enough"

Nevýhody: "The flight was delayed an hour, this happens frequently when I travel on LOT"

Výhody: "I WILL NEVER use LOT!"
Nevýhody: "The crew is very lazy and slow. Boarding was a mess. These guys could barely speak and understand simple English (poor background) though it's an international flight.The food was also terrible. My luggage was lost and in 1 week was found all smashed and crashed and dirty. I WILL NEVER use LOT!"

Výhody: "First flight was delayed and we missed flight to Toronto"
Nevýhody: "Departure on time"

Nevýhody: "Having to be bussed both two and from the planes by a surety ground staff stinks"

Nevýhody: "Not being late"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late"
Nevýhody: "people were nice, other than that logistics poor so work o every aspect"

Nevýhody: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."

Výhody: "It was ok"
Nevýhody: "Teleportation"

Výhody: "n"
Nevýhody: "n"

Nevýhody: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."

Výhody: "All Good"

Výhody: "Safe flight"
Nevýhody: "Employers are rude, food is not eatable seats are not comfortable ..."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Nevýhody: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Výhody: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "The crew on board we nice and friendly"
Nevýhody: "Had to checkin my carry-on that i take everywhere on domestic flights. Limit was 8kg!!!!! Flight was delayed due late plane arrival and inefficient boarding process."

Výhody: "The crew were ok"
Nevýhody: "Delays and bag checkin policy."

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Nevýhody: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

Výhody: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
Nevýhody: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"

Výhody: "New airplane, good food."
Nevýhody: "nothing"

Nevýhody: "None efficiante boarding resulted in delay"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Getting off at the end"
Nevýhody: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Nevýhody: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"

Výhody: "I had my row to myself."
Nevýhody: "No problems."

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "They are compatible to the standard of other international airline. Very courteous and professional."
Nevýhody: "Bathroom comote lid did not stay up when I lifted and constantly coming down so that it was a nuisance to use the bath room."

Výhody: "It was very pleasant flight"
Nevýhody: "Crew atmosphere"

Výhody: "Flight was without delays"
Nevýhody: "Baggage was extra cost"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "How quickly I get Lviv from Warsaw! Thank you"

Výhody: "I liked that the food was better by comparison with food served on other airlines (part of Star Alliance)."
Nevýhody: "I think it would be nice that staff /crew addresses the passenger in both Polish and English. Most of the time they used only Polish, did not try to ask in English at all.Of course, if I asked for something in English, they can understand and respond. Also, did you always charge for wine and beer? Otherwise, I appreciated it was not as expensive as on the airport or on other airlines."

Výhody: "The crew members were very nice!"

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Výhody: "Food was hot and tasty for dinner. Breakfast was not too bad either - but Polish food is always good. Crew were fine enough."
Nevýhody: "The boarding process was a shambles. Many passengers stood in the ailses or were turned around talking to folks they knew - this clearly irked others - it was a bit too social and the staff did nothing."

Výhody: "I guess the plane could have been cancelled, so I should be happy with that."
Nevýhody: "Very expensive flights. Both planes were late taking off. Avoid this airline if possible. Also boarding is odd as you have to take a bus to the plane, which is slow, extremely crowded, and inefficient."

Výhody: "Everything was easy, the planes are small Embraers or Bombardiers with two seats per row. The view up and over the Carpathians was great because you're going rather low and slow compared to jets"
Nevýhody: "Nothing, it was fine"

Nevýhody: "THEY CANCELED OUR FLIGHT LESS THAN 6 HOURS BEFORE DEPARTURE - WORST"

Výhody: "Crew was amazing, seats were clean and comfortable"
Nevýhody: "Flight was delayed and hour and a half"

Výhody: "Nothing"
Nevýhody: "Not paying for food"

Výhody: "as normal the crew were great!"

Nevýhody: "they want to take extra money because i had a small bag from Duty free!!!!"

Nevýhody: "ח"

Výhody: "We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time."
Nevýhody: "Is not comfortable plane also old .I never had again Ukrainem airlenes"

Výhody: "0 comma by the airline on what to expect and why"

Výhody: "Flight was good"
Nevýhody: "I went to desk for check in and they told me l have to pay 15 euro because that l didn’t check in on line before l get to the airport. They wouldn’t check and give me boarding pass till l paid 15 euro. Horrible airline. After that they wanted to charge us for food and drinks on a international flight. Never again !!!!"

Výhody: "The flight itself was excellent- take off, landing super smooth. Crew was very nice and polite."
Nevýhody: "Boarding at jfk was beyond horrible- felt like a cattle herd. The aircraft was outdated and uncomfortable, seats reclined only a bit, tight space (i am slim), 3 tvs for the entire cabin. Needless to say- no choice what to watch. Drinks were offered only on take off and landing. Food is far from being great. Not good for 9 hr haul."

Výhody: "The UIA crews were very kind and attentive, responding to passengers in a matter of time :-)"
Nevýhody: "Nor meals niether snacks of any kind, it was understandable due to extra expenses and economical issues the Airline faces. But I am sinserely appreciated UIA, its kind crews as well as Airport Boryspil Airport. Wish them all the best and success! I hope see you all on board soon :-)"

Výhody: "Crew friendly I like Ukraine Airlines"
Nevýhody: "Nothing compared to most Airlines I know"

Výhody: "Free water on board,"
Nevýhody: "Luggage fees. I email notification about checking in options."

Výhody: "You charge for everything you don't tell.us about. You did sign in on the internet...12 dollar fine You have 1 check in bag....62 dollar charge You want a glass of juice ...3 dollars plesse .."
Nevýhody: "See above"

Nevýhody: "Both legs of the trip were delayed for more than an hour. One of the boarding staff was very rude and hate forigners ."

Výhody: "Nothing"
Nevýhody: "2 return flights were canceled. At that second one was canceled 9 hours prior departure, we had to take cab in rush for 7 hours driving to catch up our next flight. Plane Kiev-Nyc is super old, seats are super small and TVs for 10 hour flight!"

Nevýhody: "Flight was delayed for 9 hours, that's caused me to miss my connection flight to Amman."

Nevýhody: "It never happened thanks to KLM"

Nevýhody: "Check-in difficult in Kiev; long, slow lines. Personnel usually curt, often sullen, sometimes rude. Not world class operation at all; far from it."

Nevýhody: "Половина борта сдавала ручную кладь в багаж около гейта, дичь какая-то."

Nevýhody: "Рейс задержали на час без особых пояснений, всё, как обычно."

Výhody: "Efficient and quick boarding ,great service!!!"

Výhody: "Idont like any thing"
Nevýhody: "Airport....services.....dealy....Administration in the plan"

Výhody: "Business class service, airline lounge was nice, flight included pillow and blanket with some personal items (ear plugs, eye mask, etc). Smooth flight. My best experience with this airline to date."
Nevýhody: "No toilet paper in business class bathroom during flight, only got 2 cups of water during 5 hr flight. Food choices for 4am meal not appropriate. Some passengers ordered hot salmon, this made me nauseous during flight. My meal included a fruit dish, slice of tomato, 2 slices of deli beef roast, bun, butter, jam, and coffee pudding dessert and 10 minutes into meal received hot cheese sweet cake with syrup. The combination of food was not appealing."

Nevýhody: "I missed it"

Výhody: "everything was really good thanks"

Výhody: "The plane was in great condition, the crew was extremely nice"
Nevýhody: "The boarding was terrible, small area to pack all people waiting for the bus, the bus was overfilled, too."

Nevýhody: "We were two passengers and had only one luggage, which was 26 kg, they told that was overweight 3 kg and we paid for it 50 EUROS. I know that one person should have 23 kg luggage, why is 26 kg a problem for two person? it was very unpleasant fact."

Nevýhody: "They dont even have a plug that we can charge our phones .Also they dont have a tv .It was a long trip so i must sleep because there was no other option."

Nevýhody: "The flight from Kaunas was canceled two months before departure. No messages were sent to me."

Výhody: "They compensated our wait with a sandwich and a drink."
Nevýhody: "We boarded the plane to find out there were some technical problems. We then deplaned and waited several hours for a new plane. Little information was given to the passengers in languages other than Ukrainian. Re-boarding was not announced, it just happened. Seats were very uncomfortable and too close together."

Nevýhody: "Failure to inform clients about cancelations Unacceptable"

Nevýhody: "Poor communication and lack of responcibiluty Awful Nobody even bothered to send email or text to inform that flight is cancelled I did all work if finding another flight myself Had to take next day flight with the king connections s it caused me to miss the event I was suppose to attend on Saturday, July 14. Kayak also wasn't helpful All Emails I got from kayak we're stating that flight is on time. I wouldn't recommend anyone to use this services Both booking company and Ukrainian airlines failed No excuses for such way if treating clients that way!"

Výhody: "Nothing"
Nevýhody: "1230AM flight from JFK to Kiev...cancelled at 12AM..."mechanical issue"... "we will refund you, or rebook you, but you must call 1800 #"...call #...no we wont refund you..not cancelled just delayed 24 hours, but you need to be rebooked..uh..if it's delayed there is no reason to re-book...also, the same flight was cancelled 24 hours before for same reason..stay away!"

Výhody: "Fast registration and good service."

Výhody: "Not much!"
Nevýhody: "This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements."

Nevýhody: "Two hours delay, no plugs for charging no"

Výhody: "The service was absolutely great in biz class"
Nevýhody: "Older plane the video quality was meh and no international wifi"

Výhody: "The second flight (operated by both Ukraine and Turkish was good."
Nevýhody: "nothing really."

Výhody: "they kept on time"
Nevýhody: "we were crowded like herrings."

Výhody: "Not much. UIA is like Frontier Airlines in the USA...bottom of the barrel...totally no frills...simply cattle cars moving people around like trucks move pineapples around. Ukrainians are used to this sort of thing - but you might not be if you're a foreigner."
Nevýhody: "Bought two RT tickets with baggage fees included from Kiev to Prague...and was not charged a baggage (or any other) fee on the way out. Had no other problems in any other respect either. However, on the way back to Kiev from Prague I WAS charged a baggage fee...by an "agent" that UIA uses to check-in its passengers in Prague...and it was not a small (or normal) baggage fee either. Rather, it was 50 euros per bag ($110 US dollars) in total for two under-the-allowed weight and size bags. OUTRAGEOUS!! I paid the fee with my Am Ex card and when I complained to Am Ex they froze the fee instantly. I think this "agent" will lose by the time all the dust settles. My point is this: BEWARE when you use UIA outside of the Ukraine...because it employs clearly unscrupulous agents."

Výhody: "Service staff was friendly and understanding"
Nevýhody: "Expensive food with nothing for free included, no entertainment counsel"

Výhody: "Short stop over"
Nevýhody: "Everything"

Výhody: "flight was ok good value for money"
Nevýhody: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."

Výhody: "Nothing"
Nevýhody: "Service, seats too small, very tight"

Nevýhody: "On the day we left check in for most flights was very slow resulting in delayed departures .... Including Ukranian International Airlines. The Prague airport needs major improvements to better handle the number of people it serves. The check in staff appeared to be disorganized and not service oriented."

Výhody: "They should be fast and efficient at the checkin counter."
Nevýhody: "Waiting in the line for 1.5 hrs"

Výhody: "Liked the team. Flight was easy. Food was good and very modestly priced"
Nevýhody: "I couldn't get the online check-in to work. Website and the app would not work for me"

Výhody: "Cheap prices- round trip to Istanbul in the summer was only $555-how can you possibly beat that? Layover in Kiev's modern new airport terminal was quick and easy."
Nevýhody: "Their 767-300ERs are terribly antiquated. First of all, their plane has an 8 abreast seating arrangement when most airlines have 7-so you can imagine on a 10 hour flight how cramped."

Výhody: "Staff"
Nevýhody: "Ground crew burned my luggage"

Výhody: "nothing"
Nevýhody: "everything"