Najděte levné lety do Leicester

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "Crew very good"
Nevýhody: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Nevýhody: "Highly recommended for efficiency"

Nevýhody: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Výhody: "Yes"
Nevýhody: "The Cabin seating"

Nevýhody: "40 minute delay in departure due to late arrival of incoming aircraft."

Výhody: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Nevýhody: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Nevýhody: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Výhody: "Not much at all"
Nevýhody: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Both parts of flight was superb n/a"

Výhody: "Good connection time and easy to get through security"
Nevýhody: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "On time"

Výhody: "Everything! The service of the flight attendants, in full ugh entertainment."
Nevýhody: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Changed planes, flight didn't get cancelled"
Nevýhody: "2 hour delay"

Nevýhody: "By the time my daughter got through security the gate had closed and her ticket didn't allow for any opportunity for her to get another flight. Would not book again using Lastminute.com, nor Lufthansa, as they provided a lack of service and no help for her to change her flight - even though the ticket was nearly €200 and she was clearly distressed and upset."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Overall, was good!"

Výhody: "Friendly crew"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "as usual flight itself was okay"
Nevýhody: "no major complaints"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Nevýhody: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"

Výhody: "Friendly crew"

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "On time, friendly crew, comfortable seat, smooth flight, good food!"
Nevýhody: "All good."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Výhody: "It got me where I wanted to go, non-stop, for a reasonable price."
Nevýhody: "The economy seats seem to be narrower than they are on other airlines."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "This is always a pleasant airline to travel with."
Nevýhody: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Výhody: "This is always a pleasant airline to travel with."
Nevýhody: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Výhody: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Nevýhody: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Výhody: "Plane, pilots and the leader of the crew"
Nevýhody: "The flight attendant in the back needs to be more educated"

Výhody: "Crew was very friendly, food was decent and the boarding was a breeze."

Výhody: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Nevýhody: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

Nevýhody: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Nevýhody: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Nevýhody: "Long delay."

Výhody: "Nothing stood out compared to other airlines"

Výhody: "I had double seat all to myself so that was nice."
Nevýhody: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Nevýhody: "Not having an opportunity to serve water because it was time to prepare for landing"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Very organized airline. Friendly staff."

Výhody: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Nevýhody: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Výhody: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Výhody: "The flight was very smooth"
Nevýhody: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Nevýhody: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Nevýhody: "Nothing to dislike"

Nevýhody: "Flight was cancelled and we weren't notified."

Výhody: "The seat was comfortable."
Nevýhody: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Výhody: "N/A"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "Poor service, will not fly again with this airline"

Výhody: "The seats on Austrian airline are very comfortable"
Nevýhody: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Nevýhody: "Comparing with LOTPolish everything wasmore than better"

Výhody: "Flight crew was pleasant, calm, and efficient."

Výhody: "All"

Výhody: "It was fast and comfortable"
Nevýhody: "---"

Výhody: "Quick boarding and exit off the plane"
Nevýhody: "No little foot rest , no blanket in the winter"

Výhody: "Staff are pleasant and competent."

Nevýhody: "Boarding process was incredibly slow, which delayed our flight."

Výhody: "Excellent service on airplane, ample legroom in economy, the largest movie selection I've seen on a flight, delicious food. I had the vegetarian option and I was not disappointed."
Nevýhody: "The boarding process at Vienna airport was unorganized and took longer than necessary."

Výhody: "Comfort seat. Good mouvies"
Nevýhody: "The aircondition was to high. I was almost frozen."

Výhody: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Nevýhody: "Can't answer this question because everything was fantastic."

Výhody: "The plane was comfortable and the crew was very nice."
Nevýhody: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "best blanket any business class."

Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Výhody: "The food They were kind"
Nevýhody: "-"

Výhody: "staff very friendly"
Nevýhody: "Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Výhody: "very professional and kindly service"

Výhody: "Crew was very friendly."
Nevýhody: "As a 'short' flight, food was offered for purchase - I didn't have any. Seats were comfortable but the controller for the entertainment was in the armrest and was constantly changed by elbows hitting buttons unintentionally.. Seats were generally too narrow for US shoulders. The entertainment system was poorly designed and everything interesting cost added money - FORGET IT."

Výhody: "Flight crew was great - very attentive to our needs. Food was good. Boarding process was well organized."
Nevýhody: "The seats were way too small for an overseas flight. I had plenty of legroom - OK for economy, but there was not nearly enough shoulder room for the 3 people in our row. There was a wide variety of entertainment, but largely nothing engaging. Originating boarding pass did not pick up my trusted traveller status, making security in O'Hare a hassle."

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Výhody: "Good for both."
Nevýhody: "Bigger seats."

Nevýhody: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nevýhody: "There were several flight delays and gates were changes a few times."

Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Nevýhody: "Nothing"

Výhody: "Shirt flight but well catered, boarding was efficient and quick."
Nevýhody: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Great"
Nevýhody: "Great"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Really friendly staff. Great service"

Výhody: "The food service was good and the flight attendants were friendly."
Nevýhody: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Výhody: "Consistently high standards"
Nevýhody: "Nothing"

Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"

Nevýhody: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Výhody: "quick and relaxed"

Výhody: "was very quick"

Výhody: "Easy boarding, plenty of room"

Nevýhody: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Výhody: "The included snacks and the seats."
Nevýhody: "Nothing."

Výhody: "That we didn’t crash"
Nevýhody: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Výhody: "The crew were pleasant"

Nevýhody: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Výhody: "Easy airport business"

Výhody: "quick boarding, responsive Airline stewardess, very polite."
Nevýhody: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Výhody: "captain was great."

Výhody: "Was able to check in online, very convenient and easy to access site."
Nevýhody: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Výhody: "Captain was updating us with the delay status."
Nevýhody: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Nevýhody: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Výhody: "Crew very efficient Food was reasonably good Good movie selection"
Nevýhody: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Výhody: "early arrival,comfort"
Nevýhody: "late boarding while standing around waiting for pilot to ararive"

Nevýhody: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"

Nevýhody: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Výhody: "Friendly crew. Good snacks. Timely updates about delays.cr"
Nevýhody: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."

Výhody: "Nothing really"
Nevýhody: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."

Výhody: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Výhody: "On time"
Nevýhody: "Terrible boarding process. Clunky landing."

Výhody: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Nevýhody: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Výhody: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Nevýhody: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "Great food and friendly crew."
Nevýhody: "Seatback system was old and not very functional."

Výhody: "crew great comfortable"

Výhody: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Nevýhody: "There was no entertainment and the food could be better"

Nevýhody: "Great experience"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "No extra charge for simple refreshments."

Nevýhody: "Old plane."

Výhody: "Quick and efficient not lying more to say or critique."
Nevýhody: "Coffee and a bread roll as a snack??"

Nevýhody: "Na"

Výhody: "Flight on time"
Nevýhody: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Výhody: "That I was able to sleep a bit on the flight - and that we gained an hour."
Nevýhody: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Výhody: "Everything was fine"

Výhody: "Food was good. Crew nice and professional."
Nevýhody: "Landing was not so smooth."

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Výhody: "Nothing"
Nevýhody: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Výhody: "The crew and flight was faultless"
Nevýhody: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Výhody: "Nithing"
Nevýhody: "They were unfreindly and rude."

Výhody: "Plus seat was good. On board crew was nice."
Nevýhody: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Výhody: "Free snack and drinks. Good service."

Nevýhody: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Výhody: "The fresh bread and cheese."
Nevýhody: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Výhody: "The airbus 380 was great and the staff very nice"
Nevýhody: "Too mych bad smells after a few hours"

Výhody: "Staff was nice"
Nevýhody: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Výhody: "Punctual, great food in Premium Economy, friendly crew."
Nevýhody: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Výhody: "Hospitality of the flight attendants"
Nevýhody: "Toilets could hv been cleaned more often"

Nevýhody: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Výhody: "Priority boarding"
Nevýhody: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Nevýhody: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Výhody: "All crew I interacted with was great, friendly, and helpful."
Nevýhody: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Výhody: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Nevýhody: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Nevýhody: "Freezing"

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Výhody: "Food, drinks, and general service on board were all very nice"
Nevýhody: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Crew"
Nevýhody: "No entertainment or usb plugsto charge."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Nevýhody: "Can't think of anything."

Výhody: "should let first board passenger in rear rows and not everybody together."

Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."

Výhody: "Proffesional and courteous"
Nevýhody: "I was quite satisfied"

Výhody: "Decent food, polite crew. All you can ask for such a short flight."
Nevýhody: "No entertainment, but for such a short flight that's not such a problem. Seat pitch is a bit tight."

Výhody: "Paid to upgrade to larger seat. Food mediocre at best."

Výhody: "crew, very kind people, multilingual"
Nevýhody: "one hour delay, but they send a kind apologize by mail"

Výhody: "Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job."

Výhody: "At least it was a flight"
Nevýhody: "Noisy, no complimentary snacks nor drinks, no legroom"

Nevýhody: "There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare"

Výhody: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Nevýhody: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

Výhody: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."

Výhody: "clean plane and nice crew"
Nevýhody: "plane was an hour late, there was no lounge access and no where to sit my pregnant wife in the departure hall"

Nevýhody: "Not particularly airline crew Limited movie choices Chaotic check-in"

Nevýhody: "Custums on JFK was not utilized to check a full plane with tourists. ESTA finger prints took more than 2 hours."

Výhody: "The flight was pleasant and the crew was friendly and professional. I pre-ordered a special meal, which came with no problems."
Nevýhody: "The boarding process was so disorganized. They called us for boarding but crammed all of us into a waiting area before the boarding door was open. We were all standing in tight conditions for 50 minutes before we were let through and ended up taking off late. They later made an announcement on the plane that this was due to a problem with the airline's cleaning crew."

Výhody: "It is a quick trip which is nice."
Nevýhody: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."

Nevýhody: "Read above!! WORST EXPERIENCE EVER!!!!"

Nevýhody: "It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!"

Výhody: "Good leg space and went on time."
Nevýhody: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"

Nevýhody: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."

Nevýhody: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."

Výhody: "They had a funny safety video"
Nevýhody: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Výhody: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Nevýhody: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."

Nevýhody: "Flight was late and I almost missed my connection in Brussels"

Nevýhody: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Nevýhody: "The gates were way too far apart. Had to run all across the huge airport and go through too many security lines."

Výhody: "Same coment"
Nevýhody: "Same coment"

Nevýhody: "The same: food at extra cost"

Nevýhody: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."

Výhody: "Sufficient seat space in a window seat. Excellent customer service on board, compared to any US service provider."
Nevýhody: "Boarding. Unorganized and not very customer friendly."

Nevýhody: "4 hour delay"

Výhody: "The fare, that's it."

Výhody: "great flight... great experience"
Nevýhody: "...the girl in my row threw up in secret during landing"

Nevýhody: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."

Výhody: "Food was good"
Nevýhody: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."

Výhody: "Nothing"
Nevýhody: "Terrible food, very small and crowded aircraft."

Výhody: "In-flight staff are professional and try to get on with things even in tricky situations."
Nevýhody: "Inbound connection from Tokyo was late (1 hour) but this flight BRU-MAN was also 1 hour late, so got to the gate easily in time for boarding only to find my seat and boarding pass had been cancelled! Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable. Poor real-time handling of the situation. This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. Baggage priority ignored for Star Gold. Missed train connection on arrival in UK. Due to the above problems. In-flight staff OK but ground crew seem disorganised."

Nevýhody: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."

Nevýhody: "Agents could b more organized to help reroute everyone. Instructions were not provided to collect our bags."

Výhody: "Good flight schedules to where I need to go in West Africa. On time generally. Leg room is average or better."
Nevýhody: "The Brussels/Lufthansa economy thinly padded seats are brutal. I was awoken to a sore behind over and over. You can feel the crosswise metal rod underneath. I sympathize with lack of catering options coming out of developing countries, but the economy meal for the red-eye return to Brussels was hard to swallow, too."

Výhody: "The crew was very friendly"
Nevýhody: "No free food offered though i was in transit all day, uncomfortable chairs, no entertainment"

Nevýhody: "They charged us for coffee and drinks."

Výhody: "The flight attendants were professional and actually smiled often! The food served was tasty and they made sure we had plenty of water throughout the flight."
Nevýhody: "A crying baby for most of the flight. I offered to help the Mom a bit. Couldn't be helped by the airline of course."

Výhody: "Flight was canceled and I believe it was canceled before I got on the flight in New York. They should have told me that the second leg was canceled. I suspect they knew that because I was not issued a boarding pass for the second leg when I checked in at New York."

Nevýhody: "Very poor management of flight changes with Brussels Airport being closed. We had to book a whole new flight and are fighting to get refunds for the flights that eventually didn't even happen."

Nevýhody: "The tragedy in Brussels closed the airport and canceled the flight, and my agent has been unable to get the ticket refunded despite all his efforts."

Nevýhody: "Dear kayak, you do want us to rate "the experience" of the terror attack right before our boarding? Of course everything is automated. But is it that hard to stop your "rate your trip" requests for those who went through all that horror? What about those who lost their people there - I can bet they are happy to respond to your "ratings"..."

Výhody: "Even though i bought my ticket to Newark by mistake. I was possitively surprise by all the acomadation there"
Nevýhody: "The entretien system wasn t fonctionning well and the personnal had to rebooted so many time it was impossible to actually watch any thing"

Výhody: "I liked the food and the entertainment. From JFK to Brussels there was more legroom than from Brussels to Liberia. The crew members were polite."
Nevýhody: "Woul have appreciated it if we didn't have to wait so long to be transferred to our take off location. It's extremely difficult when one has to wait 5 hours for a connecting flight. One tries to nap and it's time to move. One tries to nap and it's time to board the flight."

Nevýhody: "No food, no drink, no newspapers"

Výhody: "I like that my Flying was peaceful and safe thank you"
Nevýhody: "N/A"

Nevýhody: "I was surprised to see my suitcase broke, and my belongs in a big disorder. What to do now? To whom I have to complain??"

Výhody: "Nothing!"
Nevýhody: "Operated by Brussels air, this flight had a 2 hours delay and no free meals. You had to pay for any meals or drinks."

Výhody: "This was operated by Germanwings. They were very punctual and flight was quicker than the estimated time."

Výhody: "Entertainment"
Nevýhody: "No translation for majority of pilot's announcements."

Výhody: "Same"
Nevýhody: "Same"