Nevýhody: "Not cancelling this flight and 5 other flights."
Nevýhody: "The flight was delayed twice There are always delays"
Nevýhody: "Delay at departure one hour, long queues in Luton at passport control"
Výhody: "Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected."
Nevýhody: "Not the most comfortable seats but bearable for a few hours if you're not trying to sleep."
Nevýhody: "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"
Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"
Výhody: "One time"
Nevýhody: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"
Výhody: "Kept informed about delay"
Nevýhody: "The plane was delayed 3 hours so booked another flight with another airline"
Nevýhody: "Late again!! This flight has a 100% record of being over 30 mins late!"
Nevýhody: "i think the whole airline companies are losing the idea of providing simple free tea or coffee."
Výhody: "The EasyJet crew are always excellent - friendly and welcoming."
Nevýhody: "The Paris to Luton flight is nearly always delayed. The is no slack in the timetable so any morning delay continues until the evening."
Výhody: "A much better return trip than the one going out so overall we were very happy."
Nevýhody: "Delayed again. I do accept that most of the time delays are out of the control of the airline but it still detracts from the holiday. One drunk on the plane is still one too many, especially when they fall into you as the one on our flight did to me."
Výhody: "Staff and flight was excellent no complaints"
Nevýhody: "Flight was delayed by 2 and half hrs and staff at the gates where really unhelpful when asking about information. It seemed forever getting on the plane from gate . We were waiting inbetween boarding gates and getting on the bus in small room with no room to move and still pushing more people into the room. Really unhappy."
Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."
Výhody: "The flight to be on time for once"
Nevýhody: "That this flight is ALWAYS LATE"
Nevýhody: "Delayed, limited food menu"
Výhody: "The crew were good. Friendly and worked hard throughout the flight."
Nevýhody: "Check in at Antalya was late opening, very disorganised and seemed incapable of dealing with what is a relatively small aircraft. Not easyjet’s fault, but Antalya is very poor, very much like the Greek island airports. Flight was a about 2 hours late."
Výhody: "Helpful staff"
Nevýhody: "At first we had no seats as the plane was one row shorter than the one booked, so we had to wait. It turned out there were 3 free seats on the back row so my son could have a window seat for his 2nd time in the air."
Výhody: "Their friendly service was great"
Nevýhody: "leg room might push me out of their great airline"
Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."
Nevýhody: "While clearly my lack of attention to detail, I do not mind Heathrow / city / Gatwick, so when I saw a deal I took it. On my return flight I discover that it is to London Luton, and not one of the 3 ACTUAL Airports in London."
Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"
Výhody: "The flight itself was quite quick and the staff on board were very nice"
Nevýhody: "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."
Výhody: "The crew and flight experience in general was nice"
Nevýhody: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."
Nevýhody: "EasyJet over booked and said that there were no seats available for us. After arguing we eventually boarded. Only to find there were very disruptive and drum passengers sitting behind us."
Výhody: "You get what you pay for. That is exactly what easyJet is. Do not accept anything more. Some passengers decide that they are allowed 2,3 even 4 pieces of hand luggage! That annoys the crew and they make EVERYONE check the sizes of the luggage. That is just annoying. You know you’re only allowed one piece. Why bring more? To get from a to b this is the best service you’ll ever find. I have used it many time and have had no problems, personally. It’s amazing value for money."
Nevýhody: "Annoying people who think that they can get away with more hand luggage. It’s not going to work. Stop doing this as the crew will make you put it all in one bag. It’s not worth it!! Pay for an extra bag if you need to!! It just annoys the rest of us!"
Výhody: "The ease of journey."
Výhody: "Reasonable price. On time- in fact we left early"
Nevýhody: "Passengers tend to be slow boarding as they are not frequent travellers"
Nevýhody: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
Výhody: "The fact that it was on time which is unusual between Charles du Gaulle and london"
Výhody: "We left on time and had a very smooth take off and landing. No issues with easyJet on this flight at all."
Nevýhody: "The usual, not much legroom unless one is prepared to pay extra."
Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"
Výhody: "Nothing special to mention"
Nevýhody: "No luggage room above our head, we had to leave our luggage somewhere else far from our seats and the crew should help us promptly to get those luggage back but no, we had to get it ourselves and had to wait till the very end after all the other passengers have already got off the plane. Not fair on us when we were sat next to exit but had to anxiously wait. Shame!"
Výhody: "Cabin crew tried hard to sound cheerful and be efficient"
Nevýhody: "One word: DIRE. No information on the delay, we were left standing with no refreshments and tired kids for 2 hours, a good part of which was outside the terminal waiting to walk over to board the plane. Staff didn't bother to say anything, didn't know anything, offered no help, no refreshments or food, and there were only a couple of benches for people to sit on (this was the covered walkway outside the terminal building, offering no shelter from the heat). easyJet showing once again that it actually manages to be worse than Ryanair!"
Výhody: "It got me home."
Nevýhody: "Late departure. Limited legroom."
Výhody: "Pilot telling very clear about flight , timing,"
Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"
Nevýhody: "For the second time in a row the boarding process at Lyon airport was a joke. They try and board 3 flights at a time with just 2 stsff checking passports. This causes a massive queue and delays to all flights."
Výhody: "Although there was a delay, the staff were as friendly and helpful as can be. They kept us posted throughout. Boarding was carried out super quick. Flight staff were very friendly and had been delayed themselves and working extra hours for us"
Nevýhody: "4 hours or more delay - will be claiming compensation and hope they will do the right thing and not give trouble with compensation"
Nevýhody: "Accumulated delays over the day meant we only departed after midnight. Crew were understanding and offered free drinks / snacks, but in the end you just want to get home."
Výhody: "Nothing - no certainty for me the passenger over the delay. I had info by text which stopped after a while fortunately I could check on the website - times kept changing? The board only showed delayed & few announcements. Giving us €4.50 only covered half cost of a muffin and a drink!"
Nevýhody: "The flight was delayed four hours but they told us to check in at the early time!!!! Then had to wait at airport all that time. Nice airport a mess not re signposted hard to find gate B!The ground crew were vague & not helpful. They should have provided us with bottles of water and a decent meal!! & certainty- failed woefully. The rep was not always at the gate to assist people I sat nearby reading so saw this. When it was time to actually board they made no announcement just put the gate number up on the board!!! Later made one for speedy boarding!! Did not feel looked after in any way. Then no cold drinks on plane and no ice till I made a fuss - suddenly I had ice!!! Charged my card in £ instead of € No hot food. Card machines not working - no wifi!! Doh!! All in all appalling customer service/ PR The crew were exhausted and over it - their job to to care for passengers - I think one went off in tears??"
Výhody: "The online booking & check in saved time. Process from baggage check in to boarding were smooth & hassle-free. That's what I need for a short flight. Will recommend to my brother when he & his wife travel to Europe end of this year"
Nevýhody: "No time so approached the counter staff at the airport about baggage hold, info provided was not complete. Luckily found some time to double check online, saved €€€ on baggage hold. Also, pls ignore rating on the food & entertainment, there were none. Overall, experience good enough for my short flight."
Výhody: "Flew on one of the newest planes, a new airbus A320"
Nevýhody: "Crew disorganized in service, several sandwich options ran out. Took 40 minutes to get to row 8. Some crew member focused on service but missed the mark on efficiency, and several appeared occupied with chit chatting than running the service"
Nevýhody: "Slowwwww boarding. Half a dozen or so speedy boarders and instead of letting everyone else through once those passengers were through they continued to check people in a single file, until staff realised we were behind schedule and started using both check in scanners."
Výhody: "I regularly fly between Luton & Paris. The Easyjet staff are always happy and professional - on this flight Christopher & Sarah. Their welcome is sincere and the warmth of their hospitality is maintained throughout the flight, as it is with many of their colleagues. I ordered hot food which was not anything beyond OK - but it was as expected, and promptly served on the short flight. The variety of drinks and snacks is good, and the offers on boutique products is worth a look. The flight was comfortable and on time."
Nevýhody: "It seems that fairly regularly the overall experience is marred by inconsistent levels of service by the support services at Luton Aiport (which I believe is run by Menzies). Over several occasions I have waited some time for steps to arrive, and yesterday, it was the availability of coaches to take the passengers to the terminal building. It is as if there is a breakdown in the overall organisation, which is not directly the fault of Easyjet - but being their home base, over which you would expect that Easyjet could exert some influence. The delay was not severe on this occasion, but just takes the edge off an otherwise pleasurable experience."
Nevýhody: "Delayed and over-zealous ex-RAF types on security"
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Výhody: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Nevýhody: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Nevýhody: "Flight was over booked"
Nevýhody: "Changing in luggage information was annoying"
Nevýhody: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Výhody: "Everything went to plan and we were very happy"
Výhody: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nevýhody: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Výhody: "The air hosts and hostesses were very polite and courteous."
Nevýhody: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nevýhody: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Nevýhody: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Výhody: "Crew nice,seats ok"
Nevýhody: "Expensive hold luggage,rip off"
Výhody: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Nevýhody: "Everything was good"
Výhody: "Good legroom and comfortable seats"
Nevýhody: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Výhody: "Nothing really"
Nevýhody: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Nevýhody: "Extra charges. £35 to check bags in"
Nevýhody: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Výhody: "It flies direct to the airport that I wanted to go to."
Nevýhody: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Výhody: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Výhody: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nevýhody: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Výhody: "Pilot flew well Cup Noodles available to buy"
Nevýhody: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Výhody: "Quick to board, smooth take off and landing"
Nevýhody: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Nevýhody: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Výhody: "The staff and flight were top knotch . Could not fault them ."
Nevýhody: "Nothing to dislike ."
Výhody: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Výhody: "Price and schedule. Going on time with no delays. Good value for money."
Nevýhody: "Very hard on baggage policy"
Nevýhody: "hot on the plane"
Výhody: "Crew very friendly."
Nevýhody: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Nevýhody: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Výhody: "Cabin Crew and Pilot did their best"
Nevýhody: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Výhody: "Crew were friendly! The app for the journey is good."
Nevýhody: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Výhody: "Arrived only slightly delayed"
Nevýhody: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "Nothing at all"
Nevýhody: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Výhody: "New aircraft"
Nevýhody: "Boarding was horrendous. Flight was late in."
Výhody: "We arrived safely"
Nevýhody: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Výhody: "It was quite good at boarding, quick and efficient (from/to)."
Nevýhody: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Výhody: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nevýhody: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Nevýhody: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Výhody: "Flight was on time unlike outward trip which was just under 2 hrs late"
Nevýhody: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Výhody: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Výhody: "We landed in one piece"
Nevýhody: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Výhody: "Pleasant staff and good flight"
Nevýhody: "A bit of difficulty to check bag in online after original check in ...."
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Výhody: "Horrible company never book with them"
Nevýhody: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Výhody: "The journey took less than it supposed to. Amazing service"
Výhody: "Flight on time"
Nevýhody: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Výhody: "Staff were friendly, when they weren't trying you charge you for everything"
Nevýhody: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Great flight. Loved being informed before take off. Very professional
Worse airline. Charged me for a check bag and didn't check it
Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Výhody: "Terrible crew impolite and rude"
Nevýhody: "Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon."
Nevýhody: "Entertainment online"
Nevýhody: "Entertainment online"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Výhody: "Flight was usual"
Nevýhody: "Boarding was delayed for about 15mins but the pilot made up for it."
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Výhody: "it was 1 hour flight so it was really great"
Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"
Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Výhody: "Cloud outside of airplane."
Nevýhody: "When this stupid company will departure ontime?"
Výhody: "You got what you paid for"
Nevýhody: "Huge immigration lines at Luton - so bad"
Nevýhody: "Departure was nearly 30 minutes late!"
Výhody: "Flight was smooth nice and on time"
Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"
Nevýhody: "two roads with Ryanair, each time delay of about one hour"
Výhody: "No quest when we boarded. Hand luggage was allowed inside the cabin and not placed in the hold as has been on the last few trips."
Nevýhody: "the quality of the announcements is poor. The staffs accents are so heavy that the announcements cannot be heard and or understood."
Výhody: "Great staff and flight on time"
Výhody: "Very cheap flight, attentive and polite cabin crew"
Nevýhody: "Delayed flight but left standing at the departure gate in Dublin waiting 30 mins for no reason"
Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."
Nevýhody: "Terrible customer service."
Výhody: "Not alot,crew was pleasent and staff in London were lovely"
Nevýhody: "Small seats, uncomfortable,over priced drinks and food terrible landing.delayed"
Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."
Výhody: "Cheap as chips and only took an hour instead of 90 mins; happy out!"
Výhody: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Nevýhody: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."
Výhody: "Staff is ok"
Nevýhody: "Flight delayed more than 1.5 hours. We were seated apart."
Výhody: "We paid for our seats but the staff decided to move people that were separated due to Ryanairs booking system to move with us who had paid for seats. No good"
Výhody: "Left on time arrived 20 min early"
Nevýhody: "Poor airport facilities then poor seating on aircraft. Lots of fractious children on board more time spent in aisle than seating. I was constantly bumped throughout flight"
Výhody: "The flight took off to time"
Nevýhody: "Making us to wait in line for over 30 minutes to board the plane that came in with passengers right in front of us. No entertainment on board at all. No wifi"
Výhody: "I only had an hour to grab my luggage and my next boarding pass. I made it to my flight with over ten minutes to spare."
Výhody: "Not much."
Nevýhody: "It was a total faf in the airport in Marrakech. Things work differently which is fine but the airline should really inform you that in order to progress through to passport control you need to go to the check in desk (even though you checked in online ages ago) to get a stamp. It took ages and ages and the lack of communication was annoying. Ryanair sent out an email warning about longer security waits but didn't specify. The problem is most people who travel Ryanair don't have bags to check in so naturally like every other place you would go straight through. And if that's not the case then tell people!!! Very frustrating."
Nevýhody: "Uncomfortable seats"
Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."
Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Výhody: "Staff were very good, although tierd"
Nevýhody: "Being delayed by a technical glitch"
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Výhody: "We were " made" to put our bags in the hold. We accept that after 90 passengers this is usual, however on this occasion we were tight for time and the other queue boarding the same flight, that came to the gate late were not "asked" to put their carry on bags in the hold. Poor service Ryanair, what would happen if we refused? It was done in an unfair manner and when questioned we were brushed off with a mumbled response. We will look at other low-cost airlines in future."
Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."
Výhody: "Staff were friendly, no delays and we arrived on time! No complaints"
Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."