Výhody: "The size of hand luggage"
Nevýhody: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Nevýhody: "Terrible service! Had to pay 50 pounds to check in bags, but didn’t get checked."
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Nevýhody: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."
Nevýhody: "Nothing this was the best journey great service"
Výhody: "Super amat"
Nevýhody: "Satisfied customer"
Výhody: "Cheerful crew"
Nevýhody: "Not waiting for 90 mins in Luton"
Výhody: "EasyJet no frills flight as usual."
Nevýhody: "Flight was delayed by 20mins takeoff to landing"
Nevýhody: "gate closed 1 minute early so intern missed the flight"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Výhody: "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Nevýhody: "Seat a bit cramped and it was a bit hot on-flight"
Výhody: "Staff were friendly."
Nevýhody: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."
Výhody: "On time and nice staff"
Nevýhody: "No vegan options on menu other than crisps......."
Nevýhody: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Nevýhody: "2 hours delay"
Výhody: "In flight crew were great."
Nevýhody: "Seems like the consensus. Nice in flight crew, very rude check in crew. One worker at check in went out of her way to make me pay for a bag that the other lady said would be fine. I agreed to pay and she still tried to shame me. Kind of sad if that is where she finds enjoyment."
Nevýhody: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."
Výhody: "Nothing much"
Nevýhody: "Zero customer service"
Výhody: "Todo estubo excelente"
Nevýhody: "Delayed nearly two hours."
Výhody: "Shame !!!!"
Nevýhody: "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"
Výhody: "On time no problems at all"
Výhody: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Nevýhody: "Boarding with kids was difficult."
Nevýhody: "Horrible customer service."
Výhody: "Nice and helpful crews"
Výhody: "Leg space was better than most. Crew was very very nice and professional. The pilots spoke very clearly/"
Nevýhody: "It was late, no one will pay us back for our bus. Luton airport is horrible at night, nobody knew how to help us get to London and the area is not friendly. It was late again on the way back, no explanations why. After boarding, we were put in a room with no w/c for approx. an hour waiting for the plane, no clear reason why."
Výhody: "Didn't check in online before getting to the airport and could not get on my plane because they sold my seat. Agents didn't even try to help or care. Had to buy another ticket for full price so made the trip very expensive in the end. Not worth the discount!"
Výhody: "Cheap fare."
Nevýhody: "I purchased a ticket for a day trip from LTN > AMS and was sold an overbooked ticket. While there were other options available, easyJet slightly undercut the competition to sell a ticket for a seat which they never indicated was standby. Since my trip was only for the day, taking the next flight half a day later wasn't a great option. I attempted to check in but was presented with an unhelpful error and then told me the situation at the airport checkin. Inside Luton terminal, there is no easyJet representative to speak with past the security checkpoint until you arrive at the front of the line for your flight boarding. The suspense and lack of service was unnerving. Some passengers might appreciate a small compensation for the inconvenience of taking the next flight. If you absolutely need to be somewhere, don't buy a last minute ticket on easyJet. They don't tell you if you're buying a real ticket or just a standby spot."
Výhody: "Good experience"
Nevýhody: "Not enough seats at gate"
Nevýhody: "Every thing"
Výhody: "It was cheap and good timings"
Nevýhody: "Wait for boarding. The new layout of plane, toilet was narrow"
Výhody: "The crew was nice, we had female pilots Easy boarding New aircraft (relatively)"
Nevýhody: "I don't mind paying for the food and beverages, just wish I had wider options"
Výhody: "Arrived on time. New seats seemed OK for a short haul flight. Can't comment on food or entertainment as didn't have any"
Nevýhody: "Delayed by half an hour, but made up time"
Výhody: "Loved the new plane. It was a good flight overall"
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "Service from everyone was great"
Výhody: "Flight from Munich to London was fine. No issues"
Nevýhody: "On the return trip from London to Munich, I was fine with not knowing gate until 40 minutes before departure time, but then we entered a queue, were told the flight was delayed 9 minutes and then herded into a holding pen for over 30 minutes - possibly 45. I had a heavy backpack and did not know how much time I would be in that situation crowded by people. A plane arrived, disembarked, there was more time, and people were then let on from the front and back of the plane, with no direction which created chaos in the boarding process. The lack of communication and "herding" will significantly reduce the chance of me flying EasyJet in the future."
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Nevýhody: "We were in the 11th row but they asked us to board from the back so we were stuck trying to get past everyone who was trying to get to the back of the plane...doesn't make sense and creates bad traffic"
Výhody: "It took off on time."
Nevýhody: "The other passengers!"
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "on time, not overcrowded"
Nevýhody: "Firstly, their baggage policy apparently changed all of a sudden. When I flew with them just 4 days earlier FROM Tel Aviv, I was allowed to board with both a carry on and a hand bag, as I usually do with other international carriers and flights. With the return flight, however, you needed to pay for a service called "speedy board" to allow it. So, at the gate, they've told everyone to squeeze all their belongings into a single carry-on item, regardless of the weight and volume. They wouldn't even allow me to carry my DSLR camera separately, even though international flight regulations regard photography equipment as a separate item you're allowed to board with. After this craziness, all passengers were cramped in a hall between the terminal gate and the boarding gate. We waited there for an hour, and it was hot, humid and dense, with no chairs. Only 5-10 minutes before the scheduled departure, they started boarding passengers on the plane, what caused a 50 minutes delay in the take-off. Bottom line: Poor boarding conditions and vague baggage policy."
Výhody: "Price of ticket"
Nevýhody: "Seats are terrible."
Výhody: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Nevýhody: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Výhody: "Flight arrived"
Nevýhody: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Výhody: "The flight arrived ten minutes early at our destination."
Nevýhody: "Extremely small and uncomfortable seats even for a small person."
Výhody: "I liked how the crew on the plane worked. Very nice."
Nevýhody: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Výhody: "Easy to book. Comfortable flight."
Nevýhody: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Nevýhody: "2 hrs late and we missed all our following connections as a result."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Nevýhody: "You have to inform the customers, that company needs you to have a visa"
Výhody: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Nevýhody: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Výhody: "There wasn't any delays, perfect landing"
Nevýhody: "Last minute boarding change & overall 1 hr delay"
Nevýhody: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Výhody: "Excellent pilot"
Výhody: "Pleasant staff."
Nevýhody: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Výhody: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Nevýhody: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Výhody: "Standard service , even was late come almost in time"
Nevýhody: "Was a bit late"
Výhody: "Flight was on schedule"
Nevýhody: "No free drinking water"
Výhody: "Absolutely nothing"
Nevýhody: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Nevýhody: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Výhody: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nevýhody: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Nevýhody: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Výhody: "grea air line always on time staff are friendly"
Výhody: "The flight was cheap and got you where I wanted"
Nevýhody: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Výhody: "I liked that I got to my destination in one piece."
Nevýhody: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Výhody: "The staff was fine. We arrived on time."
Nevýhody: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Nevýhody: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Nevýhody: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Výhody: "Wizzair suggestion to compensate us"
Nevýhody: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Nevýhody: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Výhody: "NOTHING! !!! VERY POOR wizz air!!"
Nevýhody: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Výhody: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nevýhody: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Výhody: "Everyone was really friendly and accommodating to my needs"
Nevýhody: "40 minutes late taking off - sitting on the plane"
Výhody: "nice servers"
Nevýhody: "no kosher food for free"
Výhody: "Nice crew"
Nevýhody: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Nevýhody: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Nevýhody: "Crampt seats, mob to board the plane, hour delay with no reason given."
Výhody: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Nevýhody: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Výhody: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Nevýhody: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Nevýhody: "Hidden fees"
Výhody: "No food or entertainment on this flight,"
Nevýhody: "I found the luggage allowance confusing"
Nevýhody: "I didn't eat No entertainment"
Výhody: "The weather was nice."
Nevýhody: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Výhody: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Výhody: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Nevýhody: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Výhody: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Nevýhody: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Výhody: "Transparent fare, no frills and punctual."
Nevýhody: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "Online facilities"
Nevýhody: "The police for handbags"
Výhody: "Nothing, my worst flying experience since 1993"
Nevýhody: "Check in, why no simple bag drop off? The cabin supervisor never shut up on the microphone, non stop it was, 14hrs later and my ears still thumping"
Výhody: "We arrived at our destination"
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "Massive queues everywhere. Plane was delayed 40 mins"
Výhody: "The flight crew"
Nevýhody: "Checking in had insufficient staff to deal with the new baggage policy. This is purely another money making scheme and not anything to do with the customer experience. Not only are there additional costs to baggage but also because of queues was insufficient time in duty free had to purchase food on the flight, no doubt part of Ryanair profit makeing scheme. Flight was still delay 30mins"
Nevýhody: "No vegan food."
Nevýhody: "Paid for 20kg case not realising it was only one way. They should warn of this when booking"
Výhody: "Left outside the plane for 25 min. In the pouring rain with small children. Why start trying to board the plane when obviously it’s not ready to receive passengers."
Nevýhody: "London Luton airport is a nightmare to get into and out of. Avoid if you can. Traffic chaos. Nearly missed our flight."
Výhody: "Friendly staff on plane, helpful in preflight check in."
Nevýhody: "25 minute wait in hot stairwell."
Výhody: "The few were incredibly amazing they were very friendly and educated, always there to help."
Nevýhody: "Flight supposed to start at 18.55 but we didn’t take off until 9.45pm. I ended up paying extra money for a hotel because we arrived at 12.36 and the car rental were closed. A waste of money, no food, not water. Hope to claim back compensation for my hotel stay."
Nevýhody: "We have 4 hours delay. As usial. It was last my flight with rA."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "Flight bit cramped in seats"
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "They screwed us at every opportunity. I tried to check on online from my smart phone. I was able to acc SS my itinerary and it allowed me to do everything BUT check in. We had to wait to get to the airport, then they said we were too late (we were 90 minutes early). They raped us with 110 pound fee, which was more then we paid for the tickets. Then because we were “late” by their definition they wouldn’t let us take our carry on into the cabin. They forced us to check it. Then on the plane they wanted to charge for a diet drink. We are usually pretty laid back but by this time we were both pretty upset. Obviously."
Výhody: "There wasn't any therefore the low rating"
Výhody: "Quick and easy boarding as Priority boarding paid for and much improved aircraft since last time I flew with them."
Nevýhody: "Not a great choice of food for a 3hr plus flight but plenty of alcohol! :("
Výhody: "Cheap prices"
Nevýhody: "We were told we had to go to the toilets before taking off as the Toilets were not working on the plane. Also the plane was delayed in taking off."
Výhody: "The price was good, but we certainly got nothing but the absolute basics for the price."
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Shorter flight back, quiet flight and very good luggage policies."
Nevýhody: "Our gate number was shown 10 minutes before the gate was supposed to close at 19.05. We were kept standing until 19.35 (when the flight was scheduled to depart) and then the door was opened, just for us to sit on the staircase waiting to be admitted into the plane for another 20 minutes. I understand delays and unforeseen events, but no rep had the courtesy of telling us why we had been kept waiting this way, on the contrary we were told to move further down the stairs so we can make more room, resulting in being crammed one next to each other. Eventually at around 8 pm we were finally allowed to get on the plane. Not a cool experience, especially when Luton is 2hrs away from London so the passengers had already spent at least 3-4 hours on the road to get to the airport."
Výhody: "A very cheap flight; we had randomly allocated seats away from each other but as there were few passengers this was not a problem. There was almost a row of seats per passenger so I can't see the benefit of paying to sit together!"
Výhody: "New plane. Fast easy boarding with priority pass"
Nevýhody: "No back of seat storage for stuff. Food and drink expemsive No entertainment"
Nevýhody: "The flight was late by an hour."
Výhody: "Crew was very friendly and helpful."
Nevýhody: "Long wait before getting on the aircraft"
Výhody: "Only the cheap ticket"
Nevýhody: "Only one check in desk at the terminal with one member of staff!? Flight was late for about an hour! 15-20min is fine but one hour plus sitting on a runway for a long time is unacceptable. Especially in my case as I had a connecting flight to Nis and two hours between them. With one hour delay it was really a challenge to catch another flight. £25 charge for a 15kg bag I too much. I'd be more encouraged and travel more often with the ckeck in bag if that would cost 15-20£ but I anymore at this price"
Výhody: "For the price of this ticket the service was really good there are improvements but for the price of the ticket I can't complain at anything"
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Výhody: "Exellent friendly service by professional staff."
Nevýhody: "On this occasion nothing, which surprisesd me"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "Advertised price."
Nevýhody: "Check-in was a nightmare. I was on international travel with no PC, only phone and Ipad. I downloaded their ap on the phone, as they do not have an Ipad version. After tedious set up of account, I went through and completed the check-in procedure the day before the flight. However, when I attempted to download my boarding pass, the ap failed. I went to the airport 3 hours early. No attendant to be found so that problem could be resolved. less than 1.5 hours before the flight time, and after standing in line for 1 agent, I was told I could not be checked in, because I did not have a boarding pass, and I would have to purchase one from a service desk (different airline was providing service). The service agent said the Ryanair ap should have worked, and called them to request a waiver on the charge. They refused. I had to go back to the gate desk in order to check in, and very nearly missed my flight. Never again!"
Výhody: "The agents act like police men and women. Too corrective."
Nevýhody: "Attitude, correctiveness"
Nevýhody: "Flight was delayed by an hour and a half. Rude staff."
Výhody: "Price and did not crash"
Nevýhody: "Everything else"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Nevýhody: "I booked this flight from the US 2 months in advance, I first traveled to London and then onto Dublin after a week, I paid extra for guaranteed seats and to check my luggage. When i turned up at the airport after having no internet access for a week I was charged an extra $230 because i had not checked in online or printed my boarding pass. This is nothing more than an outrageous scam designed to swindle travelers out of more money. I will never use Ryanair again."
Nevýhody: "Beware! They will charge you 45 + pounds for each piece of luggage! Total chaos at the checkin counter."
Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"
Výhody: "The flight and the crew was great and it was a really great flight. It was only a 2 hr flight so I did not eat and there wasn't any entertainment."
Nevýhody: "SO MANY HIDDEN FEES!! I expected to pay for my bags but didn't know I would have to pay for my boarding pass or the seat as well!"
Nevýhody: "Poor choice of food"
Výhody: "Originally we thought the price was right but after the experience I will pay the increased fees elsewhere."
Nevýhody: "Luton airport as a whole was extremely disorganized. Only one teller was present for Ryanair to assist everyone with checking in. We waited almost 2 hours to get through the line."
Výhody: "Got there early despite plane delay."
Nevýhody: "Plane delayed and couldn't understand one crew member as she was speaking too quickly."
Výhody: "This was my first time on Ryanair. The plane was no less comfortable than other standard planes I've been on. I didn't check a bag, I didn't buy any extras. I don't fly with cheap airlines in the US on principle based on the many horror stories I've heard, so I was a bit nervous about Ryanair. My trip was mostly very easy going though, so I really appreciated that I didn't end up paying what I'd saved on the ticket in some other way. All in all, I would say it was just fine. If you're going to fly around Europe with just some carry-ons, you'd be silly not to go with a budget airline. You're in the air for such a short time anyway!"
Nevýhody: "Was really annoying to have to check in ahead of time and print my boarding pass at home, only to still have to stand in line to get the visa stamp as a US Passport holder. They should have a line for people checking in luggage and another for the stamp because it's really frustrating to wait 20+ minutes for a 10 second interaction. What's the point of self check-in if you still have to wait in line anyway?"