Výhody: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Nevýhody: "Better leg room and organisation of the hand luggage in above lockers"
Výhody: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Nevýhody: "Change boarding personnel"
Nevýhody: "Unexpected baggage charges despite only taking carryons"
Nevýhody: "One of the crew before boarding was trash."
Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."
Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."
Výhody: "The captain"
Nevýhody: "Staff. Landing - it felt too steep."
Výhody: "Wide seats with plenty of legroom, but we were on an exit isle."
Nevýhody: "Felt like we were being herded like cattle"
Výhody: "Great flight great staff"
Nevýhody: "Can’t wait to fly again"
Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"
Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"
Výhody: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Nevýhody: "Seats were very uncomfortable. Flight was late."
Výhody: "Nothing, I won't use that airline never again if posible"
Nevýhody: "Customer service /experience was awful"
Výhody: "Cheap flight. Smooth flight."
Nevýhody: "Check-in agent gave bad info about gate assignment and details about baggage at boarding. Caused us much stress. Airport personnel clarified for us. Seats were not comfortable at all. Not much different than deep discount US airline."
Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."
Výhody: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Nevýhody: "Had to pay 2.50 euros for a bottle of water."
Nevýhody: "Gate agent"
Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."
Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."
Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"
Výhody: "The ease of journey."
Nevýhody: "Seats didn't recline and very little leg room"
Výhody: "Fast and cheap"
Nevýhody: "All ok"
Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"
Nevýhody: "The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience."
Výhody: "The flight attendants Simone and the young lady were fabulous"
Výhody: "I got what I expected"
Nevýhody: "I dont have any complain"
Nevýhody: "Horrible customer service."
Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"
Nevýhody: "Delayed over 2 hours"
Výhody: "I got home safely and sound!!"
Nevýhody: "I needed special assistance, many delays on getting me to the departure gate, the team at the airport, really didn't seem to know where I needed to be, although I'd reminded them a number of times, even when last call for my flight was called, no action until the last minute!! Alicante airport lost our flight plan, as relayed by our pilot, eventually got told we've got 2 flight plans!! We could have been a half hour early landing but not to be, upon arrival there were not enough wheelchairs so confusion ensued."
Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"
Nevýhody: "No entertainment options. Not a big deal."
Nevýhody: "The flight arrived late at destination so we lost the last train to London and had to pay 90 pounds for a taxi!"
Výhody: "Punctual on the day which is the main consideration."
Nevýhody: "Bit cramped and food service is slow. more more more more"
Nevýhody: "Why the crew disnt tell us at the check in desk that we are not allowed to bring ladies hand baggage. If they told us at the first place. We could put our stuffs in our luggage. Does easy jet try to earn more money???!??"
Nevýhody: "Had to pay to store my bag and wasntnclear when I bought my ticket. I did not pay in first flight to Prague"
Nevýhody: "Two hour delay, missed last train, had to pay for an expensive taxi home"
Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Výhody: "The crew was very helpful and friendly. We arrived 5min ahead of schedule"
Nevýhody: "The new seats are smaller and narrower. Flight arrives very late at Southend airport which leaves just 15min to catch the last train to Liverpool Street (doable if you are very fast and sitting next to the exit, otherwise taxi would be about £100!)"
Výhody: "Took off on time; landed early"
Výhody: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"
Výhody: "Departure and arrival on time."
Nevýhody: "Reduced menu - no hot food."
Výhody: "Flight was on time."
Nevýhody: "I've flown with EasyJet before and they had no problem with me taking my carry on sized suitcase as well as my very small backpack onto the plane, like every single airline I've flown with in my three and a half months of solid traveling. However, I was told today, no personal item was allowed. Not even a purse. I was then asked to stay outside the gate and try to fit my backpack an its contents into my suitcase. This was not possible, and not only was I charged over $70 to check my carry on bag, the man at the gate so so rude, he didn't seen to even want to take my money. He ignored me while I tried to figure out what I could do. Very disappointing, and what a low way to rip of your customers."
Výhody: "Excellent value. Will use again"
Nevýhody: "Wasn't sure if I needed yo purchase for my checked baggage."
Výhody: "It was a convenient platform and to the point."