Najděte levné letenky Phoenix

Nevýhody: "-Seat comfort - stingy with morning coffee -terrible departing plane"

Výhody: "Crew and Food was great"
Nevýhody: "For over 12 hours I was surrounded by screaming children. Would really appreciate an adults only section"

Výhody: "Good seating and entertainment."
Nevýhody: "Sort out the food."

Výhody: "Nice service and excellent staff will recommend Emirates airline to everybody"

Nevýhody: "The food"

Nevýhody: "The seats were so uncomfortable , the leg space was too small ."

Výhody: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Nevýhody: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."

Výhody: "Overall flight quality"
Nevýhody: "Free wifi time can be increased to at least an hour and Food quality can be better"

Výhody: "average, plan is pretty old"
Nevýhody: "TV is terrible. Not a touch screen ."

Výhody: "it was good, i like all the services from staff."

Nevýhody: "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"

Výhody: "Everything else"
Nevýhody: "Cabin crew less approachable than usual"

Výhody: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Nevýhody: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."

Výhody: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"

Výhody: "Entertainment. Free 2 Hours wifi acccess"
Nevýhody: "Was late to depart. Having to take the bus to the airport terminal."

Nevýhody: "No one answered on telephone offered for flight change nor got answer on my mail that i send asking for further instructions to change a flight date. z.bican@yahoo.com"

Nevýhody: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

Výhody: "I liked the Inflight entertainment and the crew were hospitable and courteous"

Výhody: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."

Výhody: "Flight itself was normal. Flight crew was adequate and courteousdr"
Nevýhody: "Drunk passenger has to be removed prior to take off. Thus delaying takeoff and arrival. Apparently this flight is a connecting flight for many. Well the different awful body odor form numerous passenger is offensive. Especially for such a long flight. Economy can be torture"

Nevýhody: "I thought I had paid for window seats."

Výhody: "Smooth flight"
Nevýhody: "The food"

Výhody: "Nothing"
Nevýhody: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"

Výhody: "All great!"

Výhody: "What I like is the food served, the entertainment, and the toilet."
Nevýhody: "Their services has drop, which is quite sad. As I heard from my Friend that Emirates is the best, but it seems not."

Nevýhody: "Terribly long flight. Unclean toilets."

Výhody: "Everything was very good."

Nevýhody: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "Internet in boeing 777"
Nevýhody: "Internet in airbus 380"

Výhody: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Nevýhody: "The food was average"

Výhody: "I slept well since I updated to business class."
Nevýhody: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."

Výhody: "Cabin Crew"
Nevýhody: "Asian Meal is not good at all"

Výhody: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Nevýhody: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

Nevýhody: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."

Nevýhody: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."

Výhody: "Entertainment"
Nevýhody: "Boarding was not organized Crew forget to return to you with your drinks The seats are NOT comfortable"

Výhody: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"

Výhody: "flight attendants, food, nighttime lights, seats, movies"
Nevýhody: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"

Výhody: "We liked the selection of movies. The stewards were extremely helpful and kind."

Výhody: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
Nevýhody: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."

Výhody: "i like the food."

Výhody: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."

Výhody: "Food"
Nevýhody: "Coffee and tea"

Výhody: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Nevýhody: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"

Nevýhody: "Layover time at the airport"

Nevýhody: "So much delayed due to plane problem.. 8 hours total delay..."

Nevýhody: "Crew was like they have come from heaven and they are doing favors for people like us"

Výhody: "Elegance in general"
Nevýhody: "Nothing to complain"

Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."

Výhody: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Nevýhody: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Výhody: "The crew was amazing"
Nevýhody: "Flight was a bit delayed"

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Výhody: "On time. Check in was very easy."

Výhody: "Some of the best airplane food I’ve had."

Výhody: "Food"
Nevýhody: "Everything was great"

Výhody: "Fast boarding"
Nevýhody: "The food is the worst there is"

Výhody: "Swiss is Swiss"
Nevýhody: "nothing"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "Good crew."
Nevýhody: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Výhody: "Good, in-flight entertainment"
Nevýhody: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Výhody: "Nothing stood out"
Nevýhody: "Nothing Stood out"

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Nevýhody: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Great service & lots of room to sleep"

Výhody: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Nevýhody: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Výhody: "Everything except the seats."

Výhody: "Swiss service relayable"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Nevýhody: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Výhody: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Nevýhody: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Nevýhody: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Výhody: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nevýhody: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Výhody: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Nevýhody: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Nevýhody: "My seat did not recline and my tv did not work"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Loved the crew and movie options, the hydrating must in the bathroom was awesome!"
Nevýhody: "I wish the seats were more comfortable"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Nevýhody: "-That I can't always fly Swiss"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Nevýhody: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "On time"
Nevýhody: "Seating was very tight, confining."

Výhody: "The boarding process was efficient. Swiss Air provides much more spacious and comfortable seating arrangements than many other airlines."
Nevýhody: "My entertainment system would not turn off, which made it difficult for me to fall asleep. I asked a flight attendant for help and she said she would reset it. However, the reset did not work and she never came back to verify whether or not it had solved the situation. I finally gave up and put a blanket over the screen. Furthermore, the meal service was very slow. It seemed as if most of the staff was very young and likely inexperienced. Perhaps it would be better to mix younger, less experienced staff with more seasoned staff. I flew three other Swiss flights during my European vacation and the service was much faster. Incidentally, most of the staff on these other flights were older and probably more experienced."

Výhody: "seat too tight"

Výhody: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Výhody: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Výhody: "Agbundance of newspapers and magazines and great variety of entertainment"
Nevýhody: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."

Výhody: "Very efficient airline; all goes smoothly"
Nevýhody: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

"Flight was canceled by Delta at the last minute."

Výhody: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Nevýhody: "Seat, tv, choices, flight attendants speech articulation."

Výhody: "It was a safe journey good rest and a very smooth operation"
Nevýhody: "More vegan options"

Výhody: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Nevýhody: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Nevýhody: "Was not offered a drink in first class prior to take off."

Výhody: "Flight crew was ok and boarding was really quick"
Nevýhody: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"

Výhody: "All was good"
Nevýhody: "All was good"

Nevýhody: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Výhody: "Awesome prompt and courteous service."
Nevýhody: "Nothing"

Výhody: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Nevýhody: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Nevýhody: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Výhody: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Nevýhody: "Best flight, security our always the downer in traveling."

Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"

Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"

Výhody: "Great"
Nevýhody: "Great"

Výhody: "Boarding was on time and the process was efficient."
Nevýhody: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Výhody: "Everything"

Výhody: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Nevýhody: "."

Výhody: "Not much to like"
Nevýhody: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Nevýhody: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Nevýhody: "My flight got delayed for twelve hours with no compensation for a hotel."

Výhody: "customer siervice was great and welcoming was awesome"

Výhody: "Excellent Detroit crew"

Výhody: "On time departure; good updates by flight deck; luggage arrived unscathed."
Nevýhody: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Nevýhody: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Nevýhody: "Got stuck for two hours sitting in the plane because the computer systems went down."

Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"

Výhody: "Clean & modern aircraft Comfortable seat Proactive customer service"
Nevýhody: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Výhody: "Tv on flight"
Nevýhody: "Flight attendant skipped me for drinks"

Výhody: "Got a window seat, my luggage arrived with me"
Nevýhody: "Late"

Výhody: "Fast boarding, everyone nice."
Nevýhody: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Výhody: "we got on another air conditioned plane"
Nevýhody: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Výhody: "The flight attendants were very friendly"

Výhody: "Crew was fantastic! Everything was satifactory and as expected."
Nevýhody: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Výhody: "EZ play newer plane nice staff"
Nevýhody: "Power plugs did not work in seating row and air vents did not work"

Výhody: "Great staff, quick service."

Výhody: "Perfect"

Výhody: "I got home."
Nevýhody: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Výhody: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Nevýhody: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Výhody: "Efficient, comfortable, on time"

Výhody: "Service."
Nevýhody: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Výhody: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Nevýhody: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Výhody: "Row to myself"

Výhody: "great"

Výhody: "Great food and service. Great entertainment. Really comfortable flight overall."
Nevýhody: "Flight was delayed and it wasn't communicated very well."

Výhody: "Stewards"

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Food was not edible. Everything else was good."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Great service as always"

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "It was UA. Not Lufthansa."

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

Výhody: "Glenlivet whisky for free"

Nevýhody: "Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience."

Nevýhody: "The cabin crew was quite stuck up and unfriendly"

Nevýhody: "I could not check in online and BA is not available on the kiosk in the airport."

Výhody: "Smooth landing"
Nevýhody: "It was a bit warm"

Výhody: "Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight"
Nevýhody: "Trip was a disaster"

Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."

Výhody: "I had to swap seat to be able to access the loo easily from an Isle seat"

Výhody: "The crew was great."
Nevýhody: "The seats are very close together and uncomfortable. The quality on the screen was poor."

Výhody: "Great boarding"

Nevýhody: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."

Výhody: "crew was nice"
Nevýhody: "no air vent in my row. no complimentary food and drinks"

Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"

Nevýhody: "We never made it to Phoenix with BA"

Výhody: "Staff was kind and curteous"
Nevýhody: "Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane."

Výhody: "It was a short trip of less than two hours. So, there was no entertainment, no charging stations for iPhones or iPads to watch personal electronic devices. All food including still water cost money. It’s advertised as this; the staff were very efficient and friendly."
Nevýhody: "A small pack of pretzels and free cup of water would have been nice."

Nevýhody: "Sat near gate waiting 15 min for ground crew. Flight was on-time and weather fine so there was no reason for a crew not to be there. Then sat at gate because no attendant available to move the jetway. Again, poor planning or cut staff to save money at the cost of timely service."

Nevýhody: "Service was bad and plane are old traveling with other airlines with business class is way much better then. Ba this was my first and last time traveling with. Ba"

Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Nevýhody: "NA"

Nevýhody: "Poor boarding process No charging outlets on flight (on a 10 hrs flight)"

Nevýhody: "Flight was very late. Reason given was a mechanical issue but last minute boarding was people whose flight out of Gatwick was cancelled and they were bussed to Heathrow so I suspect that was the real cause for the delay or at least a part of it"

Výhody: "All"
Nevýhody: "Nothing wrong"

Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."

Výhody: "The crew was great"
Nevýhody: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."

Nevýhody: "No power outlets at seats."

Výhody: "The crew were great."
Nevýhody: "Did not like that you have to pay for water or soft drinks"

Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."

Výhody: "Services of New Delhi staff were much better than in Phoenix. No wheel chairs were made available even waiting for 40 minutes in LONDON. We faced a lot of hardships in London to go to departure terminal."
Nevýhody: "Veg food was very poor quality. Snacks appeared to be stale ( may be month old) & very poor choice . Even crew did not listen despite calling several times . Iwill neither travel by BA NOR will I recommend it to anyone else."

Výhody: "The plane"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"

Výhody: "always friendly and helpful"
Nevýhody: "The boarding in London. They did not call numbers or rows so people just squeezed...and pushed ... drinks If I sit on a window seat I sometimes do not notice the serving of liquids. I would appreciated it very much if they talk to me when they serve water and juice. Otherwise I get dehydrated. Happened last year on my flight back to the US, too.I had to get up and walk back to get water(2016). breakfast Breakfast used to be better with fresh fruits and cheese.and roll The pizzas are like cardboard, I do not care about. Other wise I am satisfied. Thanks"

Výhody: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Nevýhody: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."

Výhody: "The smooth boarding due to the very helpful, organized, friendly staff one the ground."

Nevýhody: "Very uncomfortable seat for a business class"

Výhody: "See above"
Nevýhody: "See above"

Nevýhody: "No snacks for 8 hours. Crew inattentive."

Výhody: "Punctual arrival. Vacant seats between myself and another aisle passenger in the center section provided additional comfort and privacy. Lots of attention from cabin crew."
Nevýhody: "n/a"

Výhody: "boarding and timing"
Nevýhody: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."

Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."

Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"

Výhody: "Great flight"

Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."

Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."

Výhody: "I was traveling alone with my baby. Everyone was very helpful"

Nevýhody: "Very poor facilities at Terminal 3 London Airport (1) Bathrooms were cold. (2) No lounge type chair for long wait passenger. Only common waiting area. (3) Waiting area seats were dirty and food particles between two seats. (4) Cell phone charges and electric outlets at seating chairs does not work. (5) Very limited food choice. (6) Might they have to see and visit other international airports"

Výhody: "I liked that we were on time getting to Phoenix."
Nevýhody: "The plane was old and the video screen in my seat was not working properly. In economy there are way too many seats packed into a row for that long of flight. It was extremely uncomfortable."

Výhody: "The audio did work for movies"
Nevýhody: "I felt very warm and uncomfortable"

Výhody: "my vegetarian meals were excellent, very pleasant crew"
Nevýhody: "not a great selection of movies, was hot a lot of the flight"

Výhody: "Don't usually have a chance to fly BA in the USA. The flight crew were professional, courteous, and very friendly. They ALL looked so polished and well groomed. Some USA carriers should take a look. It makes a difference. Even their donning hats and putting on suit jackets on landing made an impression on me. Thanks British Airways."
Nevýhody: "Nothing Wonderful flight"

Výhody: "The stewards and stewardesses were great. They worked hard to feed and hydrate the people in their areas, and didn't get cranky when people got up to walk around and exercise. They were pleasant and always available to help if problems came up.. They maintained a good sense of humor and seemed to care about keeping people in good spirits."
Nevýhody: "We ran 2 hours and 10 min. over schedule getting from London to PHX. I can't understand why because pilot never said we were running late. When we landed we weren't told about the 2hr 10 min. time overage, but my sister said the plane reversed course around Iceland for a while, then turned around again and got back on track, but the PHX cell lot flight tracking board never said the flight was delayed or running late. She waited for me to get out of the airport an additional 3 hours. Luggage took a LONG time to get to the staging area and we had no clue what the problem was. It seems a simple task to put the PHX luggage in one area of cargo, and luggage going on to another destination in another area so 1st off clients could get their luggage and leave. There was a lot of luggage on the carousel that didn't get picked up. Very poor on the ground crew's part. When I have been in the air for 10 - 12 hours, I want to get my luggage and get home. Customs was a breeze compared to getting my luggage. BA lost my luggage at Heathrow on the way to Prague, and on the return had problems getting luggage to the passengers WAITING at the airport. You need to address how you handle customer luggage."