Najděte levné lety do Salem

Nevýhody: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Výhody: "Same as above"
Nevýhody: "SAME AS ABOVE"

Výhody: "Nothinh"
Nevýhody: "Nothing"

Výhody: "Everything"

Výhody: "See above."
Nevýhody: "Hard to see monitor for films and to hear through earpiece."

Nevýhody: "Great"

Výhody: "Crew was polite"
Nevýhody: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Výhody: "Nothing"
Nevýhody: "Delayed, bad entertainment system, lost our luggage"

Výhody: "Great food, snacks, and entertainment."

Výhody: "Amazing staff .."

Výhody: "Very courteous attendants."

Výhody: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Nevýhody: "Having to pay for seat selection"

Výhody: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Nevýhody: "Nothing."

Výhody: "Small screens. Hard to use"

Výhody: "There was water to drink"
Nevýhody: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Výhody: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Nevýhody: "The food was edible but not up to the usual Swiss Air standard."

Výhody: "Left on time Crew friendly and helpful"
Nevýhody: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Výhody: "They are the best airline flying to Boston."

Nevýhody: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Nevýhody: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Výhody: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Výhody: "A+."

Výhody: "Same as above!"

Výhody: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Nevýhody: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Výhody: "Good service inflight"
Nevýhody: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Courteous staff,"
Nevýhody: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Nevýhody: ","

Nevýhody: "Same as above."

Výhody: "The attendants were cordial"

Nevýhody: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Výhody: "I loved the timing of my connecting flights. Just enough layover time."
Nevýhody: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Nevýhody: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Výhody: "Upgraded to business class. Very professional and attentive crew."

Výhody: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Nevýhody: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Výhody: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Výhody: "Lots of snack service and real dinner's! So much yummm"
Nevýhody: "Boarding was kinda weird and confusing."

Výhody: "Crew was excellent, and the food was both ample and appetizing."
Nevýhody: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Nevýhody: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Výhody: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Nevýhody: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"

Výhody: "That I was able to get the front seat with the extra legroom at no extra charge. I also liked that the take off and landing were smooth. As was the flight in general. Also, the Swiss chocolate was good."
Nevýhody: "The seats are so narrow and uncomfortable! The overnight flight from Boston to Zurich was the most uncomfortable flight I've ever experienced. There is no legroom. And the seats are incredibly narrow. When the person in front of me had their seat reclining I had even less room. Horrible. The only reason the flight from Zurich to Boston wasn't quite as bad was because I was able to get the seat by the exit aisle with extra legroom. The food was terrible. It didn't taste like real food. It looked and tasted totally artificial. Overall, a very poor experience."

Výhody: "Plenty of empty seats so it was much more relaxing."
Nevýhody: "Seats are pretty crammed in (per usual) and on this leg of flight there were no overhead air flow things, so I couldn't get any air to blow on me. Prior flight did have them so I guess it depends on which plane design you are on. Air flow would be good on all planes."

Výhody: "Loved the entertainment options, and pretty Good food!"

Výhody: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Nevýhody: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."

Výhody: "Nice blanket."
Nevýhody: "I told the stewardess I had 2 broken ribs and a badly injured leg. She seated me at my seat with - some metal box under the seat in front of me so I couldn't get my feet under it at all! Then she tells me not to put my feet in the aisle! That seat should only be sold to a child! Terrible food. I'm terrible "snacks" of pretzels, it was so insulting."

Výhody: "No issues. Loved it."

Výhody: "See above"
Nevýhody: "See above"

Nevýhody: "Due to overbooking or other reason, we were sent to Frankfurt instead. We were not notified prior to departure at all. I'm trying to reach Swiss customer support for 7 days, no luck."

Výhody: "Wonderful , helpful crew , smooth flight Perfect !"
Nevýhody: "Only slight issue .. More legroom !!"

Výhody: "Food, timeliness, comfort"
Nevýhody: "Not sure"

Výhody: "Seats are fine. Ordering system is up to date."
Nevýhody: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."

Výhody: "individual TVs"
Nevýhody: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."

Nevýhody: "WiFi didn't work"

Výhody: "Everythg was perfect"
Nevýhody: "Have some headset so people can watch movies in the plane"

Výhody: "Good seating, great food, good service."

Nevýhody: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"

Nevýhody: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Výhody: "Convenience. Smooth ride. On time. Great staff."
Nevýhody: "N/A"

Výhody: "Nicer plane"
Nevýhody: "One stewardess almonds mowed me down with cart"

Nevýhody: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Výhody: "Not comfortable and not helpful"
Nevýhody: "Some rude staffs , not helpful"

Výhody: "On time and helpful staff."
Nevýhody: "Very cramped seating."

Nevýhody: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."

Výhody: "Everything was really great"
Nevýhody: "I can’t no say anything bad"

Nevýhody: "Really rough landing"

Nevýhody: "Late boarding and take off with no explanation."

Nevýhody: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Výhody: "Excellent seat assignment good leg room plane on time staff friendly"

Nevýhody: "Seat did not recline."

Výhody: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."

Výhody: "Me atendieron muy bien , tuve un excelente viaje"
Nevýhody: "Nada"

Výhody: "The TV selections"

Nevýhody: "Change d for WiFi. Cheap"

Výhody: "I was bowled over to learn in flight that the lowly steerage (economy) passengers--and everyone else had a selection of 3 complimentary meals! Who does that any more! Unfortunately, the only vegan option ran out just before my seat, but I was still amazed and pleased....and have ordered a vegan meal in advance for my next flight. Incredible! Plus, plenty of room for bags, good video selections, and power at all seats. I love Delta and will fly them more often!"

Výhody: "Efficient hop to Boston"

Výhody: "Modern plane from ATL to BOS. On board games were a fun distraction."

Nevýhody: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."

Výhody: "Very professionals"
Nevýhody: "N/A"

Nevýhody: "Boarding in LA was. Mess"

Výhody: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Nevýhody: "The guy next to me was kind of smelly but was very nice."

Výhody: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Nevýhody: "No complaints! I had a perfect diet coke and pretzels while I watched tv."

Výhody: "The crew were nice"
Nevýhody: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Nevýhody: "No tvs."

Výhody: "Entertainment good. Service good."
Nevýhody: "Disembark a disaster with broken jetway"

Nevýhody: "All good"

Nevýhody: "Same as above"

Výhody: "I like the fact that I was able to get on this"
Nevýhody: "Delta is completely messed up. My luggage was supposed to travel with me to Boston. But it didn't. Delta waisted my time. Horrible customer su"

Výhody: "Crew was friendly and apologetic"
Nevýhody: "The AC did not work and we had to get off and hang out in the jetway for probably 45 minutes. Nightmare."

Výhody: "Good selection of movies available, but right half of touch screen was broken..."
Nevýhody: "Flight departure was delayed almost 30 minutes for "baggage," but Delta still managed to leave many passengers' luggage in Amsterdam. Desk agent guaranteed baggage delivery within 24 hours. 4 days and 3 airports later, my bag reached my hotel. Fly Air France instead. The food is better and they won't lose your luggage."

Nevýhody: "Family of 6 with 3 minors. Could not sit any of us together."

Výhody: "Stewards"

Výhody: "The crew wa very nice, food was very good for economy."
Nevýhody: "The screen for the entertainment center wasn't working properly on the right side, but it was no big problem."

Výhody: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Nevýhody: "Video system on plane had too many commercials."

Výhody: "Very enjoyable trip."
Nevýhody: "Nothing"

Výhody: "Great customer service"

Výhody: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Nevýhody: "I don't have any negative feelings"

Výhody: "Small jet, 2 seats on each side, so every seat is either aisle or window seat. On return trip, pilot landed safely in bad weather at night."
Nevýhody: "Not departing on time, but better than overlooking needed maintenance, though unnerving that it was needed. No advance notice that carry-on bags would be checked at the jetway, which could have an impact on what you pack versus carry."

Výhody: "Staff were nice."
Nevýhody: "Plane was too tight, felt cramped. Child behind me, continually kept kicking my chair."

Výhody: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"

Výhody: "Lufthansa is great."

Výhody: "I boarded despite being very late from connection"
Nevýhody: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."

Výhody: "Very comfortable journey, was a pleasure to travel."
Nevýhody: "Nothing."

Výhody: "Good variety of on-board entertainment"
Nevýhody: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Výhody: "nice clean plane"
Nevýhody: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Výhody: "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent.....2nd light snack (chicken sandwich) not really a home run (sorry.....) - overall excellent experience"

Výhody: "Where is my bag"
Nevýhody: "Where is my bag"

Nevýhody: "Took off late."

Výhody: "Punctuality, the entertainment system"
Nevýhody: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Výhody: "The connecting flight was late and the airlines went out of their way to make sure that we and our baggage got on the flight."

Výhody: "Real silverware and glasses for dinner and the best blanket on any flight I've ever taken."

Výhody: "On time"

Výhody: "The crew was very helpful, attentive, and friendly."
Nevýhody: "The vegetarian (Lacto ovo) meal options were terrible. The seat comfort level was okay, but nothing to write home about."

Výhody: "same as above"
Nevýhody: "same as above"

Nevýhody: "The seat-back screens were very annoying and not very responsive."

Nevýhody: "viewing programs was not user friendly and slow (touch screen) other airlines have done a better job on the user interface of the entertainment system"

Výhody: "i received an unexpected upgrade which worked out very well."

Výhody: "Crew very efficient and professional"

Výhody: "Faster, newer planes."
Nevýhody: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"

Výhody: "Crew"
Nevýhody: "TV didn't work"

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Nevýhody: "Delayed taking off due to airport queue."

Výhody: "Very family-friendly"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Výhody: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Nevýhody: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."

Nevýhody: "Person in front of my reclined while I was eating"

Výhody: "Smooth flight. Prompt departure and easy boarding."
Nevýhody: "Limited dinner choices. Goulash served on flight home to Boston was inedible."

Výhody: "The food was terrible. Your seat space is exceptionally small. I am small but others of greater stature cannot really fit and then they encroach into my space. Makes for an uncomfortably long journey. Your attendants were most attentive."
Nevýhody: "The food, food, food."

Výhody: "caring attendants"
Nevýhody: "some food"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "same as above"
Nevýhody: "same as above And landing was extremely hard.!"

Nevýhody: "I saw fly inside the cabin, disgusting."

Výhody: "same as above"
Nevýhody: "same as above"

Nevýhody: "Patronizing crew."

Výhody: "on time departure and arrival"
Nevýhody: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."

Výhody: "we had to cut our trip short and book an immediate flight home on Lufthansa. The staff took excellent care of us. Even offered us some orange juice and milk to take home knowing that we may need it (being away for a while) and knowing that our first priority was to get to a hospital. These little events shows the extreme compassion from Lufthansa's on-board staff. We will now ALWAYS look to fly Lufthansa whenever possible."

Nevýhody: "Flight attendants served too many drinks (hard liquor) to the passenger sitting in front of me, and continued serving him even after he was visibly drunk. When preparing for landing, one attendant gave an annoyed answer when I asked him to remind the same passenger to set his seatback in vertical position."

Výhody: "The Frankfurt-Boston flight seat was comfortable & food was very good as well as the air hostess in charge was excellent & very cordial."
Nevýhody: "Entertaintainmemt movies"

Výhody: "Legroom is better than many. love having metal silverware."

Výhody: "Very large selection of movies and TV shows"

Výhody: "The flight was great, comfortable and accommodating."
Nevýhody: "Our bag was left in Frankfurt."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Very friendly and accommodating."

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Výhody: "Crew was great and helpful despite oversight in my special meal."
Nevýhody: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Výhody: "Seat was comfy and spacious for economy class"
Nevýhody: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Nevýhody: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Nevýhody: "Entertainment"

Výhody: "My seat"
Nevýhody: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Nevýhody: "Not enough leg room"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."

Nevýhody: "The streaming service didn’t work"

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "The aircraft was clean"
Nevýhody: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Nevýhody: "Delayed!"

Výhody: "Lovely staff, good food, great movies."

Výhody: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Výhody: "Pleasant flight"

Výhody: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nevýhody: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Nevýhody: "They stole my money"

Nevýhody: "Tiny old cramped plane."

Výhody: "Thankful for coffee being served without charge. Not all airlines do that."

Výhody: "Good multi media access and content"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Výhody: "Easy airport business"

Výhody: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Nevýhody: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Výhody: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nevýhody: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Výhody: "Boarding was very efficient."
Nevýhody: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Výhody: "captain was great."

Výhody: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Výhody: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Výhody: "The service of the crew onboard"
Nevýhody: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Výhody: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Nevýhody: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Nevýhody: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Výhody: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Nevýhody: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Výhody: "Good service."
Nevýhody: "Business is EconAnthro my seats with the middle seat open."

Nevýhody: "The food was inedible--from the chopped RAW potatoes to the slimey, tiny bit of pale turkey. It must have left a foul taste for the crew, too, since they were cold and unwelcoming."

Nevýhody: "Flight was delayed."

Nevýhody: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Výhody: "on time arrival"
Nevýhody: "the cabin configuration is bad"

Výhody: "My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk"
Nevýhody: "Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless"

Nevýhody: "Only beef in meat options"

Výhody: "Crew was very friendly and helpful"
Nevýhody: "tight seats"

Výhody: "The crew on this flight was great and there were lots of current movies to watch"
Nevýhody: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Výhody: "Was departed earlier because we were all on board early"

Nevýhody: "Since we were in one of the last groups to board, there was no room for our carry on and had to be checked. Yet there are people in the previous classes who have two carry on bags and both are checked. There needs to be a penalty for this."

Výhody: "Nothing special."

Výhody: "Quick boarding, nice plane, tv at every seat."
Nevýhody: "T.v. kept getting interrupted, and the automated voiceover would be followed by a person saying the same thing."

Výhody: "Did not experience food or entertainment"

Nevýhody: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"

Výhody: "Great crew again, basic aircraft but comfortable economy seats."

Výhody: "Boarded well but held for late connecting passengers, which is fine with me."
Nevýhody: "Crew less than pleasant it seemed."

Výhody: "On time!!!"
Nevýhody: "Small chairs."

Nevýhody: "Had to drive 100 miles to catch second leg of trip."

Nevýhody: "Fourteen separate delay communications. Second time in three weeks had this happen. Figure out the problem and give us an estimate when you know something. Don’t just constantly add a half hour."

Nevýhody: "Six “10 min delays” that led to a 1 hr plus delay"

Výhody: "Or some attitude re-adjustment. I usually observe rude passengers acting the way some of the stewards were acting."
Nevýhody: "Rude staff"

Nevýhody: "Have to pay for WiFi"

Nevýhody: "The 24hr layover in Miami"

Nevýhody: "No entertainment, nor food"

Výhody: "Quick and easy"
Nevýhody: "N/A"

Nevýhody: "They misplaced my luggage and it did not arrive in Boston"

Výhody: "Liked that there were easily accessible power ports"
Nevýhody: "My entertainment system did not work"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Outlets, great entertainment choices, quick boarding"

Výhody: "On time arrival"

Výhody: "Overall easy navigation."
Nevýhody: "More signs for terminal to terminal navigation."

Výhody: "I actually got to sit by my sweetie. Perfection."

Výhody: "Gate flight updates"
Nevýhody: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"

Výhody: "Staff was polite and friendly. It was a great experience!"

Výhody: "The entertainment was updated and refreshing."
Nevýhody: "Snacks was only pretzel"

Výhody: "Everyone operated fast and professional"
Nevýhody: "Nothing"

Výhody: "Allowed us to pre-order with our daughter who needed our support."

Výhody: "Newer Aircraft had a little more legroom than I have seen in the past. Complimentary entertainment was excellent. It made the time on the ground and in the air go by quickly (even on this short flight)."
Nevýhody: "Time on the ground waiting for takeoff. We spent more time on the ground than in the air. But that is more the congestion at the airport than the airline."

Výhody: "It did not crash"
Nevýhody: "Delays, baggage loss, how the Airline dealt with both."

Nevýhody: "The seat was extremely comfortable."

Výhody: "It was a reminder again why I never fly United"

Výhody: "It's fine, you know what to expect."
Nevýhody: "No entertainment; no TVs, no music."

Nevýhody: "Served drink as they prepped for landing"

Výhody: "Entertainment system has a good selection"
Nevýhody: "No earphones to listen to the soundtrack on the entertainment system"

Nevýhody: "Delayed for 30 mins due to traffic going in to Boston."

Nevýhody: "Old plane"

Výhody: "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
Nevýhody: "No complaints here!"

Výhody: "Everything was good or better."
Nevýhody: "No dislikes"

Výhody: "On time"

Nevýhody: "AA flights always seem to get delayed. I never fly AA unless I have to."

Výhody: "The entertainment selection was nice"
Nevýhody: "The plane rides were both extremely hot and uncomfortable. I was sweating profusely on both flights."

Výhody: "Business Class seat"
Nevýhody: "People using forward lavs"

Nevýhody: "Packed light with no toiletries in our carry on to avoid having to go to baggage claim. They announced anyone in groups 3 or 4 had to check their bags. We checked our bag, boarded the plane, and there was PLENTY of overhead space. Wasted 35 minutes at baggage claim."

Výhody: "Rough landing"

Výhody: "comfortable plane, outlets"
Nevýhody: "major delays, got incorrect information from gate attendants several times."

Výhody: "Having had a rough day of 10 hours of travel, arrived at Ticket booth to check in when I DROPPED MY HOT SOUP!! Mr. SAM B Told me not to worry, have a seat and proceeded to buy me another cup of soup and gave me a GIANT hug!! It's an understatement to say he surpassed my service expectations! he should be commended. This random act of service and kindness was witnessed by many other passengers. I"
Nevýhody: "Nothing"

Výhody: "Everything"
Nevýhody: "NA"

Výhody: "everything"
Nevýhody: "nothing"