Najděte levné lety do Massachusetts

Nevýhody: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Výhody: "Crew was great, seat comfortable, food was fine."
Nevýhody: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "Great. Very smooth and comfortable!"

Nevýhody: "Poor desk service Food at breakfast A joke"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Nevýhody: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Nevýhody: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Výhody: "Same as above"
Nevýhody: "SAME AS ABOVE"

Výhody: "Nothinh"
Nevýhody: "Nothing"

Výhody: "Everything"

Výhody: "See above."
Nevýhody: "Hard to see monitor for films and to hear through earpiece."

Nevýhody: "Great"

Výhody: "Crew was polite"
Nevýhody: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Výhody: "Nothing"
Nevýhody: "Delayed, bad entertainment system, lost our luggage"

Výhody: "Great food, snacks, and entertainment."

Výhody: "Amazing staff .."

Výhody: "Very courteous attendants."

Výhody: "Absolutely amazing transatlantic flight with Swiss as always"

Výhody: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Nevýhody: "Having to pay for seat selection"

Výhody: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Nevýhody: "Nothing."

Výhody: "Small screens. Hard to use"

Výhody: "There was water to drink"
Nevýhody: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Výhody: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Nevýhody: "The food was edible but not up to the usual Swiss Air standard."

Výhody: "Left on time Crew friendly and helpful"
Nevýhody: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Výhody: "Staff, and service were good."
Nevýhody: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Výhody: "They are the best airline flying to Boston."

Nevýhody: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Nevýhody: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Výhody: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Výhody: "A+."

Výhody: "Same as above!"

Výhody: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Nevýhody: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Výhody: "Good service inflight"
Nevýhody: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Courteous staff,"
Nevýhody: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Nevýhody: ","

Nevýhody: "Same as above."

Výhody: "The attendants were cordial"

Nevýhody: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Výhody: "I loved the timing of my connecting flights. Just enough layover time."
Nevýhody: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Výhody: "Upgraded to business class. Very professional and attentive crew."

Výhody: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Nevýhody: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Výhody: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Výhody: "Lots of snack service and real dinner's! So much yummm"
Nevýhody: "Boarding was kinda weird and confusing."

Výhody: "Crew was excellent, and the food was both ample and appetizing."
Nevýhody: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Nevýhody: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Nevýhody: "Flights are not on time with random cancellations."

Nevýhody: "Awesome"

Výhody: "The food was good and the service was mostly good."
Nevýhody: "Our cabin was very warm and seats were uncomfortable."

Výhody: "Nothing was good"
Nevýhody: "Everything can be improved"

Výhody: "Plenty of films."
Nevýhody: "Cabin was too hot."

Nevýhody: "The airline lost my luggage. I have to wait two days for it's return."

Výhody: "Everything"
Nevýhody: "Everything"

Výhody: "Hostes are great"

Výhody: "Comfortable seat Good selection of movies"
Nevýhody: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."

Výhody: "My languages are all damaged."
Nevýhody: "My languages are all damaged"

Nevýhody: "long lay over"

Výhody: "One sign had row 27> The other sign had 28 >"
Nevýhody: "Mass confusion resulting in slow boarding."

Nevýhody: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Výhody: "All around quality Airline..."
Nevýhody: "Redundant security checks, even at the gate area!"

Výhody: "Over all v good"
Nevýhody: "Why prizes change at the time of booking?"

Výhody: "The staff is very friendly and helpful"
Nevýhody: "Everything was good"

Nevýhody: "The food wasn’t good and the service the palet wasn’t very good"

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Nevýhody: "Haphazard boarding"

Výhody: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Nevýhody: "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"

Výhody: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Nevýhody: "Seats were terrible!"

Výhody: "It's all great. Recommended"

Výhody: "Comfort, food, staff, everything"

Nevýhody: "Terrible customer service"

Výhody: "I like the food which were served, I like everything overal"
Nevýhody: "nothing"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Nevýhody: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."

Výhody: "The tv because I got to watch a couple of movies"
Nevýhody: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Výhody: "I liked the movie options and the fact that we were given blankets and pillows."
Nevýhody: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Výhody: "Turkish Airlines has an excellent entertainment system"
Nevýhody: "They used to have more legroom"

Nevýhody: "Not enough room between rows. Can't recline seat if table behind is open."

Nevýhody: "It was an hour late arriving!"

Výhody: "Liked the food and service"

Výhody: "Everything"

Výhody: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Nevýhody: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Nevýhody: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Nevýhody: "Staff was a bit rude"

Nevýhody: "Excellent service"

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Nevýhody: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Výhody: "Cabin crew was courteous though they couldn't fix the issues."
Nevýhody: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Výhody: "Food"
Nevýhody: "Frequent announcements"

Výhody: "friendly crew excellent service good food"

Výhody: "Turkish Airlines is the best. Great food. An entertainment system that is really in a class of its own, especially on this flight -- large, crisp screens with lots to watch. Wonderful service. Great prices. I'll be back!"

Výhody: "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
Nevýhody: "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"

Výhody: "Easy"
Nevýhody: "Wifi"

Výhody: "Pretty straight forward. Clean. Efficient."

Výhody: "Good organization, good hygiene, polite crew."

Výhody: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Výhody: "Nothing"
Nevýhody: "Proper communication"

Výhody: "Service was great."
Nevýhody: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"

Výhody: "Nice plane, good service and pilots, great landing - no issues at all."

Výhody: "Delta One product is among the best in domestic US."
Nevýhody: "Let passengers know that Delta One has a special check in area."

Výhody: "The crew was ok. The seats was good :)"

Výhody: "The crew was good. Now fast but good."
Nevýhody: "The food was pretty basic."

Nevýhody: "Wifi didn't work"

Výhody: "Food, timeliness, comfort"
Nevýhody: "Not sure"

Výhody: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"

Nevýhody: "WiFi didn't work"

Výhody: "Good seating, great food, good service."

Výhody: "small and uncomfortable"
Nevýhody: "respectful size seat"

Nevýhody: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Výhody: "Convenience. Smooth ride. On time. Great staff."
Nevýhody: "N/A"

Výhody: "Nicer plane"
Nevýhody: "One stewardess almonds mowed me down with cart"

Nevýhody: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Výhody: "Not comfortable and not helpful"
Nevýhody: "Some rude staffs , not helpful"

Výhody: "On time and helpful staff."
Nevýhody: "Very cramped seating."

Výhody: "Everything was really great"
Nevýhody: "I can’t no say anything bad"

Nevýhody: "Really rough landing"

Nevýhody: "Late boarding and take off with no explanation."

Nevýhody: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Výhody: "I am always impressed by the Delta staff. Top notch."
Nevýhody: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Výhody: "Me atendieron muy bien , tuve un excelente viaje"
Nevýhody: "Nada"

Výhody: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Výhody: "Loading process, seats and drinks were great"
Nevýhody: "No TV on back of the seat but thankfully the ladies next to me were very entertained"

Výhody: "The TV selections"

Nevýhody: "Change d for WiFi. Cheap"

Výhody: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"

Výhody: "Clean and good size sears"
Nevýhody: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Výhody: "Efficient hop to Boston"

Výhody: "Modern plane from ATL to BOS. On board games were a fun distraction."

Výhody: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Výhody: "They did eventually put out some small snacks and drinks (water and regular coke)."
Nevýhody: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Výhody: "Very professionals"
Nevýhody: "N/A"

Nevýhody: "Boarding in LA was. Mess"

Výhody: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Nevýhody: "The guy next to me was kind of smelly but was very nice."

Výhody: "The crew were nice"
Nevýhody: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Výhody: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Nevýhody: "n/a"

Výhody: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Výhody: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Nevýhody: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Nevýhody: "No tvs."

Výhody: "On time departure and arrival."
Nevýhody: "Cramped! Cabin crew not particularly friendly."

Nevýhody: "All good"

Nevýhody: "Same as above"

Výhody: "Good selection of movies available, but right half of touch screen was broken..."
Nevýhody: "Flight departure was delayed almost 30 minutes for "baggage," but Delta still managed to leave many passengers' luggage in Amsterdam. Desk agent guaranteed baggage delivery within 24 hours. 4 days and 3 airports later, my bag reached my hotel. Fly Air France instead. The food is better and they won't lose your luggage."

Nevýhody: "We had a three hour departure delay in Munich"

Nevýhody: "Lufthansa left us stranded in Dublin"

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Výhody: "Smooth. No turbulence. On time."

Nevýhody: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."

Výhody: "OK"
Nevýhody: "Nothing to note"

Výhody: "Lufthansa is great."

Výhody: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Výhody: "See previous comments"
Nevýhody: "Same"

Výhody: "Very comfortable journey, was a pleasure to travel."
Nevýhody: "Nothing."

Výhody: "Good variety of on-board entertainment"
Nevýhody: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Výhody: "nice clean plane"
Nevýhody: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Nevýhody: "Took off late."

Výhody: "I enjoyed the sleep."
Nevýhody: "No enough leg room for a slender Man of 5 foot 7 inches."

Výhody: "Good movies and TV to choose from."
Nevýhody: "Food sucks. Bland and gooey pasta as vegetarian option."

Výhody: "On time"

Výhody: "There was a problem with baggage self checkin and it was hard to tell what to do"

Výhody: "same as above"
Nevýhody: "same as above"

Výhody: "food and service"
Nevýhody: "All good"

Nevýhody: "The seat-back screens were very annoying and not very responsive."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Nevýhody: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Výhody: "i received an unexpected upgrade which worked out very well."

Výhody: "Seats, crow attitude, on-time flight"
Nevýhody: "Food"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Nevýhody: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Nevýhody: "Crying children!"

Nevýhody: "Delayed taking off due to airport queue."

Výhody: "Very family-friendly"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Výhody: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Nevýhody: "Person in front of my reclined while I was eating"

Nevýhody: "Foods usually not bad but the sausage and beef was absolutely disgusting."

Nevýhody: "Pay for Wi fi"

Výhody: "Lufthansa - The best."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "same as above"
Nevýhody: "same as above And landing was extremely hard.!"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Nevýhody: "I saw fly inside the cabin, disgusting."

Výhody: "same as above"
Nevýhody: "same as above"

Nevýhody: "Patronizing crew."

Výhody: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Výhody: "Friendly crew"

Nevýhody: "Long lines at security check before the gate. Our luggage was lost"

Výhody: "Professional staff and condition of the plane"
Nevýhody: "Ran out of meal choices"

Nevýhody: "I will not be taking this airlines again"

Výhody: "Legroom is better than many. love having metal silverware."

Výhody: "Very large selection of movies and TV shows"

Výhody: "Nice service easy flight"
Nevýhody: "Hot, ridiculously warm on the plane"

Nevýhody: "Mi s-au pierdut bagajele !"

Výhody: "Seat was very comfortable. Crew was great."

Výhody: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Nevýhody: "I really expected more from Austrian airlines."

Nevýhody: "Seating is extremely cramped"

Výhody: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Nevýhody: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."

Výhody: "They have Economy class seats on the business class. Uncomfortable."

Výhody: "Leg room was good. I am 6ft 2in"
Nevýhody: "Seat bottom could have been better. I have a honey bottom"

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Nevýhody: "Food"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Nevýhody: "I wish there was an option of a sandwich vice sweet or pretzels."

Výhody: "This is always a pleasant airline to travel with."
Nevýhody: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Výhody: "Everything was awesome best flight i had in my life."
Nevýhody: "Nothing"

Výhody: "Flight attendants were friendly, courteous and helpful"
Nevýhody: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Nevýhody: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Nevýhody: "Long delay."

Výhody: "Movie selection, crew was very polite"
Nevýhody: "Main meal was a little funky and boarding is always a hassle"

Výhody: "The service was superb!"
Nevýhody: "The flight was too short."

Nevýhody: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Nevýhody: "The worst airline, customer service ever"

Výhody: "Safety, timeliness, friendliness of staff"
Nevýhody: "Entertainment is outdated"

Nevýhody: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Nevýhody: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Výhody: "You guys have. Very professional crew !!"
Nevýhody: "The customer service In Europe wasn’t helping out at all"

Nevýhody: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Everything. Keep up the good work."

Nevýhody: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"

Výhody: "Got to destination safe and sound and was thankful for that!"
Nevýhody: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Výhody: "snacks plus they had sparkling mineral water"

Výhody: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Nevýhody: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Nevýhody: "Flight was late"

Nevýhody: "Nothing to dislike"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Great grew, great flight. Thank you!"

Nevýhody: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Výhody: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Nevýhody: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

Výhody: "Boarding was efficient and quick"
Nevýhody: "Seats were uncomfortable."

Výhody: "in this case, nothing"
Nevýhody: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Výhody: "Staff are pleasant and competent."

Výhody: "Decent between chare distance for a medium sized airplane (A321)"
Nevýhody: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Nevýhody: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Výhody: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Výhody: "The flight was on time and the crew were very friendly."

Nevýhody: "There were no air vents, which made for a hot flight."

Výhody: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Nevýhody: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."