Najděte levné lety do Illinois

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Nevýhody: "Free Wifi."

Nevýhody: "Need more movies to choose from."

Nevýhody: "No overhead fans and seats were not very comfortable."

Výhody: "They had many snacks and meals. Staff was very friendly."
Nevýhody: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Nevýhody: "Seats are too cramped for an international flight."

Výhody: "The food that I did get was decent There was wine A couple decent movies were available"
Nevýhody: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Výhody: "I like the way they take care of their guests, I have 0 complaints"

Výhody: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Nevýhody: "No complaints."

Výhody: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Výhody: "They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!"
Nevýhody: "Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency."

Výhody: "Service and food where good."
Nevýhody: "Sound only came out of one side of head phones, tried multiple sets."

Výhody: "Swiss flight zrh to ord was great! Great crew, excellent food and service, comfortable seating, great entertainment."
Nevýhody: "No complaints."

Výhody: "Kindness"

Výhody: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Nevýhody: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"

Výhody: "Food and movies"
Nevýhody: "Staff was not attentative. We were very misinformed on the seat upgrade we paid $100 for. And our liggsge was damaged and they had us walking all over ohare airport for no reason at all instead of addressing the issue at Swiss air."

Výhody: "On time departure; easy flight; seating was spacious"
Nevýhody: "The extra charge for a bag!!!!!!!!!!! Would rather fly Southwest or Jet Blue or others that allow a mid size carry on"

Výhody: "Great Food and very pleasant personnel."
Nevýhody: "Choices of music and movies."

Výhody: "Good food, ice cream and free alcohol"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "Easy. Pleasant staff. I felt safe and happy."

Výhody: "Boarding was on time. Staff very courteous. No complaints at all"

Výhody: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Nevýhody: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Great experience. GOod comfortable flight, crew and overall services"
Nevýhody: "I wish there were more bollywood albums and more bollywood movies...to choose from"

Výhody: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Nevýhody: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."

Výhody: "The attendants were cordial"

Nevýhody: "Not enough leg room"

Nevýhody: "see above"

Výhody: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."

Výhody: "Everything"

Výhody: "Very nice flight back home! Comfortable seats (Great receline - almost too much for your neighbors), great food, lots of entertainment, etc. Flight attendants were nice. They left snacks, water, juice and soda out in the galley if you were in the mood for something. Bathrooms were clean. Overall I rate this flight a 9/10."
Nevýhody: "The seat reclining in front of you made it very hard to get out of your seat and into the aisle without major clumsiness and disturbing your fellow passengers. Also the headphone jack has the old fashioned 2 prong. So you can't use your own headphones without an adapter if you only want to listen out of one ear the whole time."

Výhody: "Professional and polite crew and comfy seats."
Nevýhody: "Boarding was a mess, late as usual and with no organization of any sort. Terminal E in Zurich has no air conditioning, so you wait in heat and no air. Also who came up with the design to put toilets upstairs where you ave to go using small and crowded hallways."

Výhody: "The food and service was wonderful."
Nevýhody: "I was disappointed that there was no plug-ins to charge electronics."

Výhody: "smooth, professional, comfortable"

Výhody: "Friendly and attentive. The check-in person was willing to check to see that I had a reclining seat. Friendly and accommodating attendants good wine offered in economy, water offered several times during the 9:30 hour flight. Pilots changed Flt altitude to accommodate for turbulence."
Nevýhody: "Very little not to like on this flight."

Výhody: "Entertainment and food were excellent, and the crew was pleasant and helpful. The small extras were delightful - i.e. warm cloths at the end of the flight! Overall, I think Swiss is a very good airline."
Nevýhody: "On a long flight like this, the seating is still too cramped. We are not large people, and nine hours in those seats is difficult, even with considerate 'neighbors'. The seats are just too close together. This is an airport comment - Deboarding to a bus, then a walk to the train/tram, then security, then another walk to the gate - we barely made our connecting international flight."

Výhody: "Attentive crew"
Nevýhody: "Long wait for baggage at destination"

Výhody: "The crew on my flight were the best crew I have ever had in the past ten years. They handled a conflict of a difficult passenger that was sitting in my seat instead of her assigned seat with the utmost professionalism. They were very kind overall."

Výhody: "Professional. On time. Attentive. Great movies. Overall great."
Nevýhody: "Nothing"

Výhody: "People were friendly."
Nevýhody: "Boarding was little confusing"

Výhody: "The flight crew were friendly and helpful. We were on a newer plane so there was a lot of legroom."
Nevýhody: "No in flight entertainment made for a long flight."

Výhody: "Food was amazing, boarding was smooth and it went fast, and the crew was very nice."
Nevýhody: "The seats were uncomfortable and if someone reclined their seat was about an inch away from your face. So if you had anything on your tray it was slammed into you stomach. Also it was so hot on the plane felt sick the entire way. Asked twice to turn down the heat nothing really happened. Missed the individual fans."

Nevýhody: "My bag lost it's tag either in Minneapolis or on the way to Chicago and was re-tagged. It then took 5 days for the bag to arrive at my final destination. Swiss airlines didn't answer any phone calls, didn't respond to email messages sent through the Swiss air website. Had to get an outside agency involved to recover luggage."

Výhody: "Great entertainment, great food, great flight staff, very comfortable economy seats."
Nevýhody: "We left late."

Výhody: "I like everything"
Nevýhody: "Everything is good perfekt"

Výhody: "Not much"
Nevýhody: "Crew kept bumping me in flight. Deplaning took too long."

Výhody: "The crew was amazing"

Nevýhody: "I didn’t take the flight. Due to a change in my post-flight quarantine lodging arrangements in Salt Lake City, I needed to change the date of my flight. Delta directed me to Aeromexico to make any changes. Aeromexico refused to allow any changes. So I was forced to not take the flight and buy a new ticket for a later date."

Výhody: "Delay with boarding"

Nevýhody: "Boarding crew not very friendly"

Výhody: "Crew was amazing"
Nevýhody: "Gave the option to chose seat"

Výhody: "Nothing exceptional stands out"
Nevýhody: "Flight was not on time"

Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"

Nevýhody: "Plane too small to have any on board entertainment"

Výhody: "Crew really was cheerful and happy"

Výhody: "Crew had pleasant personalities.. not stoic annoyed faces"
Nevýhody: "People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher .."

Výhody: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Nevýhody: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."

Nevýhody: "Seats are so small. Flight was delayed."

Výhody: "see above"

Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"

Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"

Výhody: "Crew and flight"
Nevýhody: "Price for food and number of bathroom available"

Nevýhody: "The two layovers"

Nevýhody: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."

Výhody: "I didn’t"
Nevýhody: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"

Výhody: "Good abording"
Nevýhody: "problems with seating assignment"

Nevýhody: "Flight delayed 2 hrs"

Výhody: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Nevýhody: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."

Nevýhody: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."

Výhody: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Nevýhody: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Nevýhody: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."

Výhody: "Upon arriving in Minneapolis-St. Paul, it was a struggle to determine whether or not my bags had made it, whether or not I needed to collect them from baggage claim due to the cancellations/delays, and if I was even going to be able to transfer my ticket. Flight arrived late in the evening when most flights were basically complete for the day. Luckily, I happened upon a red-eye arrival, and spoke to an agent at that gate (Taj). Taj was without a doubt, THE BEST GATE AGENT I HAVE ENCOUNTERED IN MY 40+ YEARS OF TRAVELLING!! I explained my situation to him, and he immediately asked to see my travel info. He proceeded to get me on a flight much earlier than originally anticipated, upgraded me to Premium fare status, and did his best to re-route my luggage (which he informed me was still sitting in ATLANTA 18 hours after having left there...) - how does someone get on a flight, and their check-in get noted, but their luggage does not get put on said flight?? Things that make you go hmmmmm.... All that aside...I will be planning a trip to Minneapolis-St. Paul specifically to take a gift of appreciation to Taj! Well done on this end Delta - Taj is an excellent example of intelligent customer service."
Nevýhody: "Last minute notifications of delays/cancellations. Luggage was not placed on my original departing flight from Atlanta 18 HOURS EARLIER...not cool Delta. As a result, I did not receive my luggage for another 2 1/2 days ."

Výhody: "Nice flight a good crew"

Nevýhody: "Flight was cancelled"

Výhody: "Arriving to the destination"

Výhody: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Nevýhody: "The layover in Mexico City was a bit long and the airport was not so great"

Výhody: "The flight was on time and the crew was extremely friendly"
Nevýhody: "Early morning flights .. the People are not aware and awake"

Výhody: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Nevýhody: "Seats are getting too crowded!"

Výhody: "The crew was beyond friendly and courteous. Lots of leg room."
Nevýhody: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."

Výhody: "Flight was smooth and flight attendants were nice."
Nevýhody: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."

Výhody: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"

Výhody: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Nevýhody: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."

Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"

Výhody: "Everyone was very efficient and friendly."
Nevýhody: "The microphone needs to be louder. It was very hard to hear."

Výhody: "Overall great experience"

Výhody: "I was very grateful to have made this flight on standby."
Nevýhody: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."

Nevýhody: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."

Výhody: "The crew was friendly and accommodating, and service was good"
Nevýhody: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Výhody: "Flight attendants were great."
Nevýhody: "Movie and TV selection is not great for an international flight."

Nevýhody: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."

Výhody: "Great food and service. Great entertainment. Really comfortable flight overall."
Nevýhody: "Flight was delayed and it wasn't communicated very well."

Výhody: "Stewards"

Výhody: "The crew were super helpful with my toddler and 5year old as I was traveling by myself. Everyone was very friendly and allowed me to board early as well as helped me when my toddler was crying to distract her. Service was fantastic! The plane was new and I really appreciated having entertainment I didn't have to pay extra for."

Výhody: "Nothing . Flight was cancelled"
Nevýhody: "Refund people money"

Výhody: "They hand out wine like it's candy"
Nevýhody: "Also, they hand out wine like it's candy - be careful!"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "Everything"
Nevýhody: "Perfect"

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Perfect"

Nevýhody: "The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn..."

Nevýhody: "Did not get aboard"

Nevýhody: "My seat was assigned to someone else and I paid for an upgrade but got a center seat with less legroom than what I paid for"

Nevýhody: "Too warm"

Nevýhody: "A lot to improve on the seat size for comfort."

Výhody: "Nothing"
Nevýhody: "Again miserable muslim meal with only vegetables! Not enough room in the cabin for the personal bags that I had to put it under my feet for the whole trip ( +10 hrs ) having my legs stuck between the seat and the bags ."

Nevýhody: "Got a little hot in the cabin"

Výhody: "Crew were friendly"
Nevýhody: "Nothing"

Výhody: "On time"

Výhody: "Excellent"
Nevýhody: "No complaints"

Nevýhody: "An hour + delayed departure and arrival."

Nevýhody: "No problems"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Perfect"

Výhody: "Plenty of legroom in main cabin"
Nevýhody: "Video selection unreliable"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Everything seemed to run smoothly."
Nevýhody: "No issues this leg"

Výhody: "While showing wear and tear, the business seats are great - comfortable with nice design"

Nevýhody: "The automatic boarding system was slow"

Výhody: "Just. O k regarding. foof"

Výhody: "The after dinner cognac was nice."

Výhody: "Always awesome"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The movie options where not great."
Nevýhody: "Movie options."

Výhody: "Everything."
Nevýhody: "Nothing."

Výhody: "Last year I flew Air France. Lufthansa is far superior!"

Výhody: "Friendly crew"

Nevýhody: "No boarding advantages as a star alliance silver member."

Výhody: "Upgrade because of delay, escort to airplane, baggage service"

Nevýhody: "Didn't happen. Missed it and got re routed thru United."

Nevýhody: "Broken chair would not stay reclined. TV screens need to be updated. The touch feature only works half the time. You have to keep tapping it. Temperature on the plane goes from freezing to hot. Very uncomfortable."

Nevýhody: "A disaster but was able to arrive 5 hours later to my destination. Better than a day late."

Výhody: "The stewardess who served drinks and snacks were kind, fast, and efficient."
Nevýhody: "The woman at the United Airline check in counter before we boarded the plane was rudely yelling at everybody to board the plane. She was very unpleasant, not welcoming, no smile, just plane yelling."

Výhody: "It was on time."
Nevýhody: "It was overbooked."

Výhody: "Staff was amazing - so incredibly friendly and went the extra mile in every way they could."

Výhody: "Service and on time"
Nevýhody: "The old was awful"

Výhody: "Nice plane, fast boarding, more room."
Nevýhody: "Needs more lavatories"

Výhody: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"

Nevýhody: "The plane boarded late and arrived late so we almost missed our connection."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "On time"

Nevýhody: "No Tetris game"

Výhody: "Flight was on time Flight crew was exceptional Food was good Baggage made it with no issues I would recommend and use Lufthansa again"

Výhody: "cancelled"

Výhody: "Crew was great, on time flight, clean plane."
Nevýhody: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Výhody: "Yes"
Nevýhody: "Nothing. Flight was amazing"

Výhody: "Muslim food"

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Nevýhody: "Time"

Výhody: "Flight arrived on time"
Nevýhody: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Nevýhody: "Everything was OK"

Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"

Výhody: "Comfortable seat, great crew."
Nevýhody: "Flight delayed, no USB port and no entertainment"

Výhody: "Food, entertainment and crew was exceptionally friendly."
Nevýhody: "Seats not great for such a long flight."

Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Nevýhody: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "The crew was really friendly."
Nevýhody: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "NOTHING"
Nevýhody: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Nevýhody: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Výhody: "Friendly crew."
Nevýhody: "So many people on a 747!!"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nevýhody: "Can't think of anything."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."

Výhody: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Nevýhody: "Boarding was confusing and disorganized"

Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Výhody: "Good service onboard, good food. On time."

Výhody: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nevýhody: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Výhody: "Boarding was quick, Flight on time....just a regular service and plane"
Nevýhody: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Nevýhody: "Nothing"

Nevýhody: "Food"

Výhody: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Výhody: "Everything"
Nevýhody: "Nothing"

Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Výhody: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Výhody: "quick and relaxed"

Výhody: "Good multi media access and content"

Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Nothing."

Výhody: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Výhody: "Arriving more or less on time"
Nevýhody: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Výhody: "Everything - Checkin, crew, food, entertainment"
Nevýhody: "Nothing"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Nevýhody: "No complaints at all."

Výhody: "Food and drink service"
Nevýhody: "Boarding pass facility"

Výhody: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Nevýhody: "55 minute delay was not welcome."

Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."

Výhody: "In general, it was ok"
Nevýhody: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Výhody: "Entertainment, cabin crew great."
Nevýhody: "Seat layout may now be standard but is still cramped."

Nevýhody: "Could be better, say, like with Singapore Airlines.."

Výhody: "meal"

Výhody: "Everything! I never knew that Finnair was such a great airline."
Nevýhody: "Honestly, nothing could have been better."

Výhody: "Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling."
Nevýhody: "Our boarding was an hour and a half delayed"

Výhody: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Nevýhody: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."

Výhody: "Environmentally mindful with some packaging"
Nevýhody: "There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts."

Výhody: "Good selection of movies. Cool flight data display."
Nevýhody: "Seems colder than other flights I've had."

Výhody: "Crew was nice and helpful"

Nevýhody: "Plane was 1 hour late and missed my flight."

Výhody: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Nevýhody: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."

Výhody: "People, service and food were great. Everyone had free blankets, pI'll own and earbuds. Cost was also great."
Nevýhody: "Seats a little tight."

Výhody: "Was great on the way to Helsinki and extremely poor on the return trip."
Nevýhody: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"

Nevýhody: "Seats. Very uncomfortable"

Výhody: "The experience of crew and polite behaviour."
Nevýhody: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."

Výhody: "Crew was awesome. Entertainment was good."
Nevýhody: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Nevýhody: "They run out of food choices by the time they got to me."

Výhody: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Nevýhody: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."

Nevýhody: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Výhody: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Nevýhody: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

Nevýhody: "Completely destroyed our itenerary"

Výhody: "many choices of films to watch was great too! Like that you served Finnish food!"

Výhody: "see above"
Nevýhody: "see above"

Výhody: "Entertainment options were fine. Crew was courteous. Boarding was fast. Flight was on time."
Nevýhody: "Economy seats were more cramped than other international economy flights I have been on. My knees were against the seat in front of me the entire 9-hour flight. There were supposed to be 2 options for meal, but by the time I was served there was only one remaining. The meal itself was passing."

Výhody: "Boarding and de-boarding was quick"
Nevýhody: "We had a very rude male flight attendant that argued with us when they didn't have a vegetarian meal for my wife even though we checked that box when buying our tickets. My wife ate two bread rolls for dinner before the next meal 7 hours later. Later, when the second meal was served, he muttered a smart assed reply to my wife after he handed her food to her. After that meal service he offered everyone coffee except us."

Výhody: "Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more."
Nevýhody: "Only 1 hour of Wi-fi included - seems strange for business class."

Výhody: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Nevýhody: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."

Nevýhody: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."

Výhody: "See above."
Nevýhody: "See above"

Výhody: "Crew service is excellent"
Nevýhody: "Sitting in the cramped economy seats was a 9 hour torture"

Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."

Nevýhody: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."

Nevýhody: "Plane too small. Avoiding Airbus jets from now on!"

Nevýhody: "Wasn't given vegetarian option for food and don't eat meat."

Nevýhody: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Výhody: "Crew was fine"
Nevýhody: "Seats are uncomfortable. They lean too far back too so that if the person in front of you is reclined all the way, you're quite uncomfortable. I was able to view the TV screen in front of me better than my own because the person in front of me was completely reclined."

Nevýhody: "Left the cabin lights on most of the trip and kept interrupting with announcements to sell duty free and other things when most people just wanted to sleep. Flight from Chicago to Helsinki was much better."

Nevýhody: "No seating available at the gate. People had to sit on the floor or stand"

Nevýhody: "Late arrival caused late departure for 1 hour."

Výhody: "Blueberry juice. And best coffee I ever had on an airplane."
Nevýhody: "Can't think of anything."

Výhody: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"

Nevýhody: "did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742) put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Výhody: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Nevýhody: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."

Výhody: "never happened"

Výhody: "Plane was nice, new, every seat had an entertainment system. Crew was very nice and did their best to accommodate my needing a gluten free meal. *This was an Iberia plane, not an American Airlines plane."
Nevýhody: "The Iberia web site, and web app were not functioning properly. I want able to save any of my personal information such as phone number or known traveler number. I was unable to select a gluten free meal prior to the flight since the web app and website were not working. I tried calleding Iberia customer support over 10 different times and was never able to speak with a representative. The customer support prior to the flight was non-existent."

Výhody: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Nevýhody: "A little too hot, and no WI-FI. Other than that, great flight."

Výhody: "It was an Iberia flight, sold by Finnair. Pretty full but I had two seats by window to myself. I really liked the personal entertainment system at each seat, with lots of choices for viewing and listening, plus usb port for charming my phone. Food was not bad for economy class airplane food. Crew was efficient."
Nevýhody: "A bit cramped - could have used more leg room. But not the worst I've had."

Výhody: "Nothing"
Nevýhody: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Výhody: "The flight was operated by Iberia. The crew was very good, the flight was on time and it was a comfortable flight. It was not a full flight (either way to or from Madrid) and there was plenty of room to spread out and sleep which was nice. The entertainment system was great with many options from TV to movies to games and music. The food was only fair but included a meal and a large snack. I will definitely take this flight again."
Nevýhody: "nothing to dislike about the experience"

Nevýhody: "experience was awful. Helen Rowena Boysen"

Výhody: "Great flight, crew was very nice. I would rebook with British airways."