Ground Staff in SFO were rude
The staff was always courteous. Food options were really good as well as the snacks. They were generous with their beverages as well. Flights were mostly on time.
Some of the Crew was hostile. Plane was disgusting. The plane looked outdated. And I paid for business class! Horrible
The service was top notched. Crew was very nice
Seats were old and lanky. Food was bad, we got sick.
Nevýhody: "Terrible service"
Výhody: "Crew AMAZING. Service was impeccable. Food and wine were interesting and varied. Absolutely amazing comfort."
Nevýhody: "Media choices were not interesting to me. Used my own device instead."
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Everything was great"
Výhody: "crew was so kind and lovely with our daughter"
Nevýhody: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Výhody: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Nevýhody: "Nothing. Everything was fantastic."
Výhody: "Seats are great!"
Nevýhody: "The food options were not that good this time."
Výhody: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Nevýhody: "There was nothing I didn't like about this flight"
Nevýhody: "Took long time to provide food & water."
Výhody: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Výhody: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Nevýhody: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Výhody: "In time me ,food ,clean"
Výhody: "Crew were very helpful and courteous"
Výhody: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Nevýhody: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Výhody: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nevýhody: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Výhody: "Older plane Older entertainment system"
Nevýhody: "Older plane Older entertainment system"
Výhody: "Flight duration was short"
Nevýhody: "Nothing in particular"
Výhody: "The best airline I have ever flown."
Výhody: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Nevýhody: "Entertainment devices are slow to respond."
Výhody: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Nevýhody: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Výhody: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Nevýhody: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Výhody: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Nevýhody: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Výhody: "Food OK"
Nevýhody: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Výhody: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Nevýhody: "long layover and very tight seat conditions were my only big complaints."
Výhody: "the flight was comfortable"
Výhody: "The plane number one is very good but the onther one to cairo is good not like the first"
Výhody: "Love it. Newer airplane; state of the art high-tech."
Nevýhody: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."
Nevýhody: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Výhody: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Nevýhody: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
Nevýhody: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."
Výhody: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Výhody: "Cabin crew was pleasant and at least smiled."
Nevýhody: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Výhody: "Very friendly flight staff."
Výhody: "Every thing likely"
Výhody: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Nevýhody: "Nothing to report."
Výhody: "The food"
Nevýhody: "My seat did not incline"
Food was cater to one nationality staff did what they could but could not help family with controlling there kids dreaming on flight was the worst time on Emirates flight in 15 years dont know if will fly again with this airlines
Nevýhody: "Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight."
Nevýhody: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."
Nevýhody: "No delay in boarding"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "Thank you so much Emirates airline you are the best"
Výhody: "Crew was amazing. There is always someone from emirates around to help."
Nevýhody: "Little more room on a 14 1/2 hour flight would be nice"
Výhody: "Good seats. Good space good crew."
Výhody: "The airplane The food"
Nevýhody: "The time"
Výhody: "comfortable seats and entertainment system"
Nevýhody: "the food wasn't so good and I expected more from an Emirates flight"
Výhody: "Everything was great"
Nevýhody: "No choices for the quran listening."
Výhody: "The flight was very comfortable"
Nevýhody: "Operating remote control wasn’t working well ! It was frustrating !!"
Výhody: "Great crew and comfortable seats"
Výhody: "It was good"
Nevýhody: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"
Výhody: "The crew was very accommodating , especially important because I was traveling with children"
Výhody: "Comfortable, great food"
Výhody: "Service is very excellent."
Výhody: "Food was good when we got it."
Nevýhody: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
Nevýhody: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"
Výhody: "Lovely flight crew and great film selection"
Nevýhody: "Would have liked more healthy food options d"
Nevýhody: "Missed connection in Dubai due to late departure from DC."
Nevýhody: "Food Poisoning"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
Výhody: "I recently booked a flight on Qatar first, to Ko Samui, Thailand. When I got on the plane, I asked the flight attendant to please be careful when he pushed the cart down the aisle because the last time I flew, the flight attendant smashed the cart into my elbow and drew blood. The flight attendant laughed at me, so I told him, calmly, that if it happened again, I would sue the airline. He didn't like that, and so for the next ten minutes he sent three different flight attendants over to ask me crazy questions like, "Do you have anything you would like to tell us?" I have no idea what this was about. Eventually, I was told to get off the plane, which ended up costing me over $1,500 in transportation, hotel, and new flight (on Emirates) fees. It was and still is a nightmare because my vacation has been ruined due to having no money. I'm a master's-degree-holding English teacher of 11 years with no history of ever having been asked to get off of a plane for any reason, and no, I was not drunk because while waiting for my luggage to be returned, had a conversation with three Boston airport police officers who did not arrest me or even understand why I had been kicked off of my flight. Nor did I speak a single profane word to the Qatar flight attendants or security, and of course, I did not use violence or resist when I was told to get off the plane. Unlike Qatar's staff, the Boston police officers were very polite and understanding. Emirates, on the other hand, was a completely different story. They were great. The staff was friendly, and when I was sleeping, they didn't send their staff over to harass me. I have flown on Emirates, Qatar, and Ethihad many times, and I truly don't understand why Qatar's staff have been instructed by their managers that it is okay to lose long-time customers and kick professional teachers off of their planes just because they think I wasn't perfectly sweet and nice to them all the time. I am an American, and in my country we have freedom of expression and speech, as long as that speech does not indicate violent intentions or use profanity or insults. Basically, I felt as though I was in a country with no rights to free speech at all. Presently I am having my lawyer work up legal documents for Qatar to get my money back and to reimburse me for travel and hotel expenses, as well as having to take two extra days off of work to reschedule my flight. I truly believe in the transparency of the travel industry through using comments like those I am making you readers aware of right now, and I assume you will benefit from this rhetorical question/advice: Emirates and Ethihad are sometimes a little more expensive than Qatar on certain flights, but is it really worth it to risk having Qatar take your money and make you miss your flight for no reason? Is it acceptable for an airline operating in the USA to deprive Americans of their right to express concern to the flight attendants on their plane?"
Výhody: "Leg Room. Timing"
Výhody: "Comfort, service, food"
Výhody: "I liked the boarding process. And the food this time wasn't bad."
Nevýhody: "The crews have just been ok. There were maybe 2 that went above and beyond but the others are just ok. There is nothing outstanding about the service."
Výhody: "Great selection of entertainment."
Nevýhody: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
Výhody: "I like the flight route"
Nevýhody: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Výhody: "Entertainment is good"
Nevýhody: "Flight was good"
Výhody: "The entertainment options were great! And, they have free wine with meals."
Nevýhody: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Výhody: "Spacious, great entertainment selection, crew is very attentive"
Nevýhody: "Not all seats can lean back"
Výhody: "great lie flat bed, was too tired to take advantage of the service"
Výhody: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
Nevýhody: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
Výhody: "Good flight attendants."
Nevýhody: "The planes still seem dated on the interior, but entertainment system is expansive."
Výhody: "Very Classy all around!"
Výhody: "The outbound service from US was 10 times better than the inbound. US to Dubai would get 10/10 however the same flight inbound in terms of service, crew, food was 5/10."
Výhody: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
Výhody: "The airport experience in Dubai was excellent. Very clean, professional & modern."
Nevýhody: "Although plenty of entertainment selections, the user interface was outdated & the touch screen slow & buggy"
Výhody: "First time on Emirates. Love the entertainment system and the staff is friendly and incredibly professional. Will travel Emirates whenever I can if I am traveling internationally."
Výhody: "Bad food in flight back from dubai to dallas."
Nevýhody: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
Nevýhody: "No reason to complain."
Výhody: "The staff was very attentive and helpful."
Nevýhody: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
We had a 14 hour flight and the attendants worked very hard to keep us satisfied. I would definitely fly Swiss again
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Výhody: "The crew was friendly and helpful."
Nevýhody: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "Checking, boarding, flighting"
Nevýhody: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."
Nevýhody: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
Nevýhody: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."
Výhody: "Swiss Lounge, food excellent."
Nevýhody: "everything was very good"
Nevýhody: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Nevýhody: "TV was a bit small"
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Nevýhody: "I couldn’t take it. To travel to pass through Canada you need a Visa"
Výhody: "Great service & lots of room to sleep"
Výhody: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Nevýhody: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Nevýhody: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Everything was as accommodating as possible."
Výhody: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Nevýhody: "Warm and excellent customer service :)"
Nevýhody: "My entertainment unit was not working the whole flight."
Nevýhody: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."
Výhody: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Výhody: "Quiet, staff do not bother you. Seats are big enough to rest."
Nevýhody: "Boarding and sitting takes a bit of time."
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "My upgrade to first class. Service she good is good considering short flights"
Nevýhody: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Výhody: "They put us in a nice hotel"
Nevýhody: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "Its on time"
Nevýhody: "They trick u, from one way the take ur carry on when u come back they say u have to pay for it. The person that were giving me boarding pass she was very mean she asked a guy the guy was tottaly stupid he was acting like he is the owner of swiss airline"
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Nevýhody: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"
Výhody: "Went great, no complains"
Nevýhody: "HOT turkey sandwich"
Výhody: "Friendly crew. Good food and entertainment. Comfortable seats."
Výhody: "Good service, efficient, professional"
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Výhody: "Everything was great while aboard!"
Nevýhody: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."
Nevýhody: "Seats were a little dirty especially for the COVID-19 going around."
Výhody: "Boarding process need to be improved. Seat assignment is horrible"
Výhody: "Comfortable seats, nice staff, clean facilities"
Výhody: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Nevýhody: "Nothing much"
Nevýhody: "WiFi didn’t work at all."
Výhody: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Výhody: "Boarding and crew were professional and courteous."
Nevýhody: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Výhody: "Seat was great, complimentary snacks and alcoholic beverage"
Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"
Nevýhody: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Výhody: "Arrived on time"
Výhody: "Full flight, nightmare. No comfort at all. Never again."
Nevýhody: "Comfort on board."
Výhody: "The food and the treatment"
Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"
Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Nevýhody: "No drinks or snacks"
Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"
Výhody: "The seat back screens."
Nevýhody: "Completely full flight. Rough landing."
Výhody: "I loved flying delta comfort. I’m going to do it more often."
Výhody: "Smooth. Fast boarding"
Výhody: "Everyone is working the gate and on the plane were amazing!"
Výhody: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Výhody: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Nevýhody: "Both Virgin plans needed a deep cleaning."
Výhody: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Nevýhody: "No Gluten free option"
Výhody: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Nevýhody: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Nevýhody: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Výhody: "Every thing good"
Výhody: "The in flight movie and fast boarding"
Nevýhody: "Couldn't get a receipt for baggage fee"
Výhody: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Nevýhody: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."
Výhody: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
Nevýhody: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."
Nevýhody: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Nevýhody: "I paid for an upgraded seat and it was still very cramped"
Nevýhody: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Výhody: "Delta is always running behind."
Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"
Výhody: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Výhody: "Enjoy able"
Nevýhody: "My bag was damaged when I arrived at Orlando."
Výhody: "Short comfortable flight.. good entertainment to choose from."
Nevýhody: "Everything was good with this flight.."
Výhody: "Crew was nice"
Nevýhody: "Always a delay with Delta"
Výhody: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Nevýhody: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Výhody: "Friendly staff"
Nevýhody: "Confusing and chaotic boarding procedure"
Výhody: "Great food and service. Great entertainment. Really comfortable flight overall."
Nevýhody: "Flight was delayed and it wasn't communicated very well."
Long drawn out boarding process with multiple delays and unnecessary security checks. No priority for business class passengers. Poor food for business class my remote stopped working mid flight and the attendant suggested I deal with it for the remainder of the flight even though they’re were multiple empty seats in the cabin. Flight crew barely spoke English which shouldn’t happen on a international flight. Overall mediocre for the money I spent. I will stick to Qatar Airways from now on for my travel needs.
Výhody: "Check in process, helpful ground crew and airplane"
Nevýhody: "Comfort of seats are horrible for a trip so far, they need more cushion."
Výhody: "The entertainment option was pretty good"
Nevýhody: "For such a long flight, there’s not much legroon."
Výhody: "This was superlative in every way...."
Nevýhody: "I liked everything."
Nevýhody: "The seats. You are real greedy."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Always excellent"
Nevýhody: "My Miles&Smiles were not added to the trip."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Nevýhody: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "From beginning to end - it was a great flight. Food was exceptional as well as service."
Nevýhody: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."
Výhody: "Comfort, food, staff, everything"
Výhody: "Everything was great!"
Nevýhody: "The service was very professional."
Výhody: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Nevýhody: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Výhody: "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Nevýhody: "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."
Výhody: "The food was delicious. I loved that there were blankets, pillows, and headphones for everyone and they were not at extra cost. We also received care bags with lip balm, socks, slippers and a night mask as well as a toothbrush and toothpaste. The flight did not seem like 12 hours. Thankfully."
Výhody: "Food was fine"
Nevýhody: "Plane left late."
Výhody: "Excellent cabin crew, food and entertainment"
Nevýhody: "Connection time between arrival time from Tel Aviv to Miami was very short. We had to sprint from the transit security area, through the crowded main terminal, to gate 705 to our sole connecting flight to Miami. A bus or other form of transportation should be provided to gates that are very far away. We were the last ones to board. Private security staff at the gate prior to boarding the bus to take us to the plane confiscated my Bluetooth headphones under the assumption that they fell under TSA's prohibited electronic devices (which they do not). When on board the plane, I noticed another passenger with similar headphones which were not confiscated- selective enforcement."
Výhody: "Service and people"
Nevýhody: "Long lines and security pat downs...."
Nevýhody: "poor to non existence service in economy class. all crew up front with zero crew In back."
Výhody: "Crew was generally clean and professional but not necessarily super alert."
Nevýhody: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."
Nevýhody: "it was so HOT!!!!!!!"
Nevýhody: "Everything was good"
Výhody: "Friendly workers"
Nevýhody: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Good food on board, TV is in every seat and USB plug to charge."
Nevýhody: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"
Nevýhody: "The plane was half empty yet they say everyone uncomfortable towards the front."
Výhody: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Nevýhody: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."
Výhody: "Crew and food were great."
Nevýhody: "Seats handles were too low--could never sit fully upright and rest my arms. Not a comfortable flight."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Nevýhody: "Horrible food"
Výhody: "very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed."