Najděte levné lety do Miami Beach

Výhody: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Nevýhody: "As always, the economy chair area are small but roomier than other airlines."

Výhody: "Service was great and the flight very smooth. Great flight!"

Nevýhody: "Sardine can."

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "Amount of times drinks, water, was served."
Nevýhody: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Nevýhody: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Nevýhody: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Výhody: "Excelente"
Nevýhody: "Excelente"

Nevýhody: "Seats too small. Staff not friendly"

Nevýhody: "Seats too small."

Výhody: "Service."
Nevýhody: "Not enough leg room."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Nevýhody: "The bar between the seats is not going up all the way"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Very accommodating"

Výhody: "Comfortable and safe flight"
Nevýhody: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Nevýhody: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Výhody: "Crew were organized and pleasent. Lots of food."
Nevýhody: "Seats in economy are tight."

Výhody: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Nevýhody: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Výhody: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Nevýhody: "A little more water, and too little nag wait in Zurich for connecting flight"

Výhody: "I enjoyed the entirety of the flight."
Nevýhody: "No complaints."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Nevýhody: "Nothing"

Výhody: "The attendants were cordial"

Nevýhody: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Výhody: "good entertainment and many options on the tv"
Nevýhody: "The seats are very uncomfortable"

Výhody: "Nice crew, good food!"
Nevýhody: "NO INTERNET!!!"

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Nevýhody: "They didn't let me on the flight because I'm disabled pure disciminati"

Výhody: "This was simply the best flying experience I have ever had in my life! From the courteous,professional and always available cabin crew to the comfort of the seat,from the quality of the food to the cleanliness of the craft, everything was just perfect. I traveled in economy class but it felt like king. I will make sure to fly SWISS again!Great great job!"

Výhody: "The whole flight process was a nightmare! From the counter check in to baggage claim."
Nevýhody: "There should have been a children's area that was double insulated from the rest of the very full and crowded flight."

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Nevýhody: "Nothing"

Výhody: "Very organized"
Nevýhody: "Very uncomfortable seating"

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Výhody: "Flight was on time."
Nevýhody: "The airline just gives you the basics. For a long flight nothing really stood out."

Výhody: "Terrible to travel with toddlers as there is no space and food is very limited."

Výhody: "No issues. Loved it."

Výhody: "Flight atendands were great evribady did a great job"

Výhody: "The staff was very courteous. They offer drinks very often. The food was good. The chocolates; fabulous touch. The tv en each seat with new movies releases was a home run. The flight was very long but we were not bored, we saw 3 new movies, eat, drink and relax in a 11 hours flight. Oh, by the way, the hot towels to refresh us was perfect. Excellent experience."
Nevýhody: "The seats were not very comfortable. For a long trip we need more space between seats."

Výhody: "Service, Staff"
Nevýhody: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Výhody: "The crew and the food were great."
Nevýhody: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."

Nevýhody: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Nevýhody: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Výhody: "Everything"

Výhody: "Comfort, food, staff, everything"

Výhody: "Everything was great!"

Nevýhody: "Leg space"

Výhody: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Nevýhody: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Nevýhody: "poor to non existence service in economy class. all crew up front with zero crew In back."

Výhody: "All was great. I love this company"
Nevýhody: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Výhody: "Great"

Výhody: "Food"
Nevýhody: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Výhody: "We boarded on time, very well run, the food was great, great movie choice"
Nevýhody: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"

Nevýhody: "it was so HOT!!!!!!!"

Výhody: "Everything"

Výhody: "Chair did not recline properly - 16A/B"

Výhody: "Cleanliness, wonderful crew,"
Nevýhody: "The TV on my seat was not working"

Nevýhody: "Everything was good"

Výhody: "On board entertainment."
Nevýhody: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."

Výhody: "same as above"
Nevýhody: "same as above"

Výhody: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Nevýhody: "The plane was half empty yet they say everyone uncomfortable towards the front."

Nevýhody: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."

Výhody: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Nevýhody: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Výhody: "Same as above."

Nevýhody: "I have 4 lost baggages, didn't arrived Miami"

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Punctuallity"

Výhody: "Worst flight ever. Please enforce conduct code."
Nevýhody: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."

Výhody: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Nevýhody: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "Crew and food were great."
Nevýhody: "Seats handles were too low--could never sit fully upright and rest my arms. Not a comfortable flight."

Výhody: "On one of the flights I had no one next to me, so I could be more comfortable. I feel great when that happens. Also, the food is always great and the staff very friendly. You are my favourite airline. Lizzie"

Výhody: "very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed."

Výhody: "Foods and the staffs attitude"

Výhody: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Nevýhody: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Výhody: "Most of the part."
Nevýhody: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."

Nevýhody: "Excellent service on board, but flight took off almost 2 hours than scheduled."

Výhody: "Everything"

Výhody: "Loved all the movies that were offered, made my flight very smooth. Since flight wasn't completely booked I had all the seats to myself which was awesome. Plus out of all the flight I looked into for my trip Turkish airlines offered the best deal and my connection wasn't too bad. Will travel with them again despite some of the reviews I read about them."
Nevýhody: "no complaints"

Výhody: "Outstanding !!!!"

Výhody: "Movies selection, food."
Nevýhody: "Turkish people very rude standing around sitting on other seats moving back and forth reclining themselves everywhere. Yelling laughing"

Výhody: "Turkish Airlines is amazing and one of my new favorite flights. The Turkish Delight dessert they give is delicious and their customer service is top notch. Will def fly with Turkish airways again."

Výhody: "Flight from New York to Istanbul was okay and the meals were good, but tight seating with very little legroom. I was surprised because they advertise they win gold awards in Europe for service and comfort. When I flew my European leg I understood. The flight from Istanbul to Prague had 4 inches more legroom and the seat seamed wider. They won't win any awards for their Atlantic crossings."

Nevýhody: "My video system did not work"

Nevýhody: "My last flight was in 2006 and I said I'll never fly again on Turkish air, but the flight duration made me to try it again, unfortunately still very bad."

Nevýhody: "Flight was 20 minutes delayed"

Nevýhody: "N/A"

Nevýhody: "Na"

Výhody: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Nevýhody: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Výhody: "Quickly boarded and took off as well. It was a really smooth flight!"

Výhody: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"

Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Výhody: "The flight was delay 3:45 and no compensation!!!!"
Nevýhody: "The worst The flight was delay and no compensation!!!! 3:45"

Nevýhody: "-"

Výhody: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Nevýhody: "The seats need a cushion."

Výhody: "How professional everyone was"
Nevýhody: "Everything was good"

Výhody: "Seating was very nice and a free move was a plus"
Nevýhody: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Výhody: "Late. Poor communication. Crying kids"

Výhody: "The service and the seats"
Nevýhody: "We spent more time than scheduled waiting to take off"

Nevýhody: "It was a smaller airplane."

Výhody: "We took off, flew and landed without incident. Crew was polite."
Nevýhody: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Výhody: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Nevýhody: "Seats are miniscule"

Výhody: "Always a good experience with Delta! They’re the best!"

Nevýhody: "flight ticket very expensive."

Výhody: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Nevýhody: "Nice sercixe and crew and generous with snacks and water"

Výhody: "Personnel were pleasant and welcomeing at the gate and onboard."
Nevýhody: "Service overall and pleasant disposition of the crew."

Nevýhody: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Výhody: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Výhody: "The flight attendants were very helpful and been nice."
Nevýhody: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"

Výhody: "The staff was was very accommodating to myself and my 19 month old daughter"

Výhody: "Awful"

Výhody: "They are very professional"
Nevýhody: "I luv it"

Výhody: "On time"
Nevýhody: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Výhody: "on time. easy no issues"

Výhody: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Nevýhody: "Good tv shows, friendly attendants"

Výhody: "On line customer service was very courteous and helpful."
Nevýhody: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Nevýhody: "I had to take different flights due to the delays."

Výhody: "Smooth flight. On time. Satellite TV."
Nevýhody: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Výhody: "Stewards"

Výhody: "Everything"
Nevýhody: "No complaints"

Výhody: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Výhody: "On time"
Nevýhody: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Nevýhody: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Nevýhody: "Flight was an hour delayed. Over booked by 11 people. Staff was cold and rude with no apologies. Turbulence the entire flight. They did the beverage service after two hours of flying. Worst Delta flight to date."

Nevýhody: "On the run way for 1 hour in line to take off"

Nevýhody: "Had to check my bag"

Výhody: "Early arrival"
Nevýhody: "VHS antiquated system"

Výhody: "Easy boarding."
Nevýhody: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."

Výhody: "All is good"
Nevýhody: "No food only snacks"

Nevýhody: "Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening."

Výhody: "Service was excellent"
Nevýhody: "It was hot before take off and after landing. Plane needed more adequate AC"

Výhody: "Jean T was very accommodating... Flight was delayed but he did what ever he needed to to keep all of of us with a smile on our faces. I'm used to having everyone saying thank you, go ahead. He mentioned everyone's name one by one and tried to make eack person smile, either with a joke or depended on the person it was. Customer service = 100000"
Nevýhody: "Jean T"

Výhody: "The service from the airline."
Nevýhody: "The space between seats is so uncomfortable."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Nevýhody: "Need AC outlets and better WIFI"

Výhody: "The crew helped my mom very much with her ansiery and were with her at all times."
Nevýhody: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Výhody: "all"
Nevýhody: "nothinh"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "The same"
Nevýhody: "Nothing to be mentioned everything was good"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Very friendly staff!"
Nevýhody: "Monitor was very slow and at some moments not working at all (even after restart)"

Nevýhody: "The crew was quite unfriendly and rude. Also not very attentive. The crew on the first trip from Miami to Frankfurt in contrast was outstanding. I'm disappointed because this was not up to Lufthansa's standards."

Nevýhody: "They change the gate for transfer last minute"

Výhody: "There were lots of out of the ordinary (read annoying) behavior. Of other passengers and the cabin crew responded patiently and professionally."
Nevýhody: "Boarding did not proceed by rows as customary so boarding was a bit chaotic with everyone rushing to the gate. The reclining seats aee an issue. Although comfortable for the ones reclining they are uncomfortable and at times painful ( taller people) and makes watching the screen impossible when fully reclined."

Výhody: "Top of the line service on a very long but smooth ride"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Nevýhody: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Helpfulness of the crew for special needs"
Nevýhody: "Improve restrooms"

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "I HAVE NOT FLOWN MUCH ON LUFTHANSA IN RECENT YEARS BUT THIS TRIP WAS THE RIGHT PRICE (THE NEXT DAY IT WENT UP BY ALMOST $1000.00) AND I UPGRADED TO BETTER ECONOMY SEATS. THE RELATIVE CHARGE WAS WELL WORTH IT. a WIDER AND SOFTER SEAT MAKES A WORLD OF DIFFERENCE ON THESE LONG FLIGHTS."

Výhody: "The service"

Výhody: "I loved the spaciousness and comfort of the seats. The crew was always very cheerful and went beyond to make us comfortable and attend to all our needs. The food was pretty good for airlines food and all our requests were immediately granted. I will only fly Lufthansa in the future."
Nevýhody: "Entertainment was good but the movies were a little old. Would like to see an improvement in that category"

Výhody: "Overall I would highly recommend the Lufthansa airlines to any of my friends and family. The flight was on time and we were able to board quickly without any delays. It was an 11 hrs flight and I was satisfied with the crew service (friendly and professional) and the comfort of the plane."
Nevýhody: "The areas to improve: the food was just average."

Nevýhody: "Aweful"

Výhody: "nothing"
Nevýhody: "small spaces no room poor food living hell"

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Service"
Nevýhody: "Don't have new movie."

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Nevýhody: "Food quality was not so good."

Výhody: "The friendliness of the crew"

Výhody: "Pleasant flight"
Nevýhody: "We were delayed & missed our connection"

Výhody: "Crew was very engaging and service was good."
Nevýhody: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Nice people and good service"
Nevýhody: "Not much"

Výhody: "Face recognition was amazing"
Nevýhody: "Too hot on plane"

Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Výhody: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Comfort was better than on the previous Dash-8. Food was OK."
Nevýhody: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Výhody: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nevýhody: "Can't think of anything."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "The boarding was easy and you didn't have to wait inline for that long"
Nevýhody: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Výhody: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Nevýhody: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Výhody: "We got a meal for a 1h flight only"
Nevýhody: "No entertainment but normal for this type of flight"

Výhody: "Nothing really"
Nevýhody: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Výhody: "I got some rest"
Nevýhody: "unable to charge my phone or watch movies"

Výhody: "Food was just fine, movie selection very good"
Nevýhody: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Výhody: "Boarding was quick, Flight on time....just a regular service and plane"
Nevýhody: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Výhody: "Lovely staff, good food, great movies."

Výhody: "That we didn’t crash"
Nevýhody: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Nothing."

Nevýhody: "Long stop over at Schiphol. Too Long!!!!"

Nevýhody: "magazines very dog eared and some badly torn"

Nevýhody: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Nevýhody: "Terrible service in flight and customer service wise .. app functionality was below"

Výhody: "Easy airport business"

Výhody: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Nevýhody: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Výhody: "It was a short flight so it was O.K."
Nevýhody: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Nevýhody: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Výhody: "Wonderful"

Výhody: "Was able to check in online, very convenient and easy to access site."
Nevýhody: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Výhody: "It was very comfortable"
Nevýhody: "The crew was great"

Výhody: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nevýhody: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Výhody: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Nevýhody: "The stinky guy behind me, but that's not the airline's fault."

Výhody: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Výhody: "In general, it was ok"
Nevýhody: "Yet again it was flight delay from KLM side."

Výhody: "Flight was delayed by over three hours."

Výhody: "The service of the crew onboard"
Nevýhody: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Nevýhody: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Výhody: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Nevýhody: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Výhody: "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
Nevýhody: "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"

Výhody: "Was on time and fine, crew was pleasant"