Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety do Washington
Většina cestujících ze země Česká republika musí předložit negativní test na COVID-19, který podstoupili 72 hodin před příletem do destinace Washington.
Roušky:Doporučují se ve veřejných prostorách a hromadné dopravě.
Restaurace:Vstup na území povolen s omezeními
Bary:Vstup na území povolen s omezeními
Současná nařízení pro cestující do destinace Washington, kteří podstoupili očkování:Většina cestujících ze země Česká republika může do destinace Washington vstoupit, ale je možné, že bude stále muset předložit negativní test na COVID-19.
Většina cestujících ze země Česká republika musí při vstupu do destinace Washington předložit negativní test na COVID-19 a/nebo podstoupit karanténu.
Zjistěte více o cestovních omezeních pro destinaci Washington
Na cestující ze země Česká republika se při vstupu do destinace Washington nevztahuje karanténa.
Průměrný zpáteční let z České republiky do [164,reg, place:'to'] trvá 15hod 00min a pokryje vzdálenost 8396 km. Nejoblíbenější trasa je Praha – Seattle, s průměrnou délkou letu 15hod 00min.
Nejlevnější letenka do Washington z České republiky nalezená za posledních 72 hodin je jednosměrná letenka za 6 405 Kč a zpáteční letenka za 14 633 Kč. Nejoblíbenější trasa je z Prahy do Seattlu a nejlevnější zpáteční letenka pro tuto trasu nalezená v posledních 72 hodinách stojí 14 633 Kč.
Na základě vyhledávání letenek na stránkách KAYAK je nejoblíbenější destinací Seattle (100 % celkového počtu vyhledávání letů do Washington).
Funkce Cenová předpověď společnosti KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena za cestu do dané destinace a pro daný termín v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "The crew was amazing."
Nevýhody: "Free first class upgrades!"
Výhody: "Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around"
Nevýhody: "Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult."
Výhody: "Great crew. More room for seat would be better"
Nevýhody: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
Výhody: "Great crew, especially Emma from the US and Amanda from Canada."
Výhody: "It was wonderfull"
Výhody: "The crew was excellent and the food is very good. The portions were good and the drink selection is excellent."
Nevýhody: "The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying."
Výhody: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Nevýhody: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Nevýhody: "Seat allotment"
Výhody: "All great!"
Výhody: "Well, the best thing was my free upgrade from Business into First ....which is perfect for the 14+ hours from Dubai to Seattle..... :)"
Nevýhody: "I prefer the A380 to the 777-300 due to the availability of the bar/lounge area, and also the shower."
Výhody: "I love the meal"
Nevýhody: "Some crew member is bad customer service they're not pay attention on you."
Výhody: "Business Class comfort"
Nevýhody: "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."
Výhody: "The crew & the ground personnel! Very polite, helpful & efficient!"
Nevýhody: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Nevýhody: "My one problem, which is not Emirates' problem, is the lady that sat behind me on my way to Dubai in October was unhappy if I reclined my seat at all. I didn't want to cause a problem, so I left it upright - later on, when I walked to the back, I saw her sleeping w/her seat reclined! That really was my only complaint, and like I say, that really has nothing to do w/Emirates."
Výhody: "The food, crew and comfort were as good as can be on a 14 hour flight."
Nevýhody: "The crew were so friendly"
Nevýhody: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."
Výhody: "their hospitality"
Nevýhody: "The food"
Výhody: "On time departure"
Nevýhody: "No food at all, the same flight in the other direction had food."
Výhody: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Nevýhody: "Boarding process is the one area that could be improved."
Výhody: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Nevýhody: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier. Boarding at Dubai has become a mess ever since Trump instituted a restriction on carry-on electronic devices for flights to the US originating from certain middle eastern counties."
Výhody: "Emirates makes it a bit more comfortable than other carriers while there is nothing we can do about the long flight and being in a crowded space."
Nevýhody: "Prepare for more and more security measures."
Výhody: "I appreciate that staff disrupts passengers as least as possible, and is generally helpful."
Nevýhody: "Food was better on the way to Dubai/Kochi but definitely not bad."
Výhody: "I was travelling to Addis Ababa on Dec29 But I wanted to celebrate New years eve in Dubai and stayed for 6days',But that wasn't Good idea.They charge me More than $300 for my luggage to go Addis Ababa,I know I have extra luggage but my thought was starting seattle until Addis."
Nevýhody: "I will never ever use emirates"
Výhody: "The in-flight entertainment options were spectacular and the availability of the crew was first-rate."
Nevýhody: "The late arrival from Bahrain (0130) required a 40 minute bus ride to the terminal, which reflects poorly on the reputation of Emirates and the Dubai airport in general. It felt very poorly organized and shoddily run."
Výhody: "All was good"
Výhody: "Great service"
Výhody: "Food taste, staff service"
Nevýhody: "Front of the section seat - Very uncomfortable, badly positioned. I was in seat 37H if I remember it correctly. It was a Aisle seat and this particular seat was extremely uncomfortable. Everyone passing by would somehow kick my feet on their way to the restroom. The tray was too small."
Výhody: "Excellent experience"
Nevýhody: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Nevýhody: "the vegeterian option was missing in lbreakfast and lunch"
Nevýhody: "Not having enough chicken food by the time they serve the last few rows."
Výhody: "We arrived."
Výhody: "On time. As comfortable as coach can be. Crew was friendly and helpful. The bag checkthrough/transfer from flydubai to emirates worked fine."
Nevýhody: "Cabin temperature could have been warmer. The seat backtouch screens are aging a bit. They don't track well on the edges of the screen."
Výhody: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Nevýhody: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"
Nevýhody: "I loved it"
Výhody: "The crew were courteous on the return flight, accommodating . They took too long to retrieve trash after food and drink services. The chairs recline too far back limiting the leg room, moreso knee room of the parties sitting behind the reclined chairs"
Nevýhody: "See above"
Nevýhody: "When I was boarding on my 14 hour flight from Dubai to the US, I was briefly informed by the Emirates boarding staff that my seat had been changed. I had specifically chosen my aisle seat because I like to stand often on long flights, so I was concerned that it had been changed. When I tried to get more information from the staff member, he dismissively said "Ma'am, this is a good seat" and handed me my ticket without even making eye contact. There was no apology or courtesy of any kind. I ended up with a window seat and I had to crawl over two other people throughout the 14 hour flight to use the restroom or stretch my legs. I expected more courtesy from the staff for this kind of inconvenience and will rethink my flight plans in the future to avoid Dubai."
Nevýhody: "Customer service at cairo airport is soooooo bad. They don't care at all about customers."
Výhody: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Nevýhody: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Nevýhody: "The service that Emirates provided."
Nevýhody: "Boarding was 'mediocre' due to the air crash earlier in the day, led to a gate change and various chaos. Great staff through, so not really so bad and totally understandable...."
Výhody: "Timings were perfect for flight landing and departure. Cleanliness was there."
Nevýhody: "Service was very poor. Asked for warm water 3-4 times - no response.. Asked for green tea - no response."
Výhody: "The coffee was good for breakfast. After an overnight sleep, one wants coffee a.s.a.p. The scrambled egg breakfast was good and tasty. The croissant was fresh. The Batata bhaji was quite good. I appreciate the pre-meal wash cloths. Again, I like the good choice of movies/TV programs, as mentioned in my previous flight. The vegetarian pizza was very good. The flight attendants were very pleasant and helpful."
Nevýhody: "I would like to be offered a second cup of coffee for breakfast, as the cups are small (not complaining about the size of the cups, as they are standard on planes). I asked for tea after lunch which when I tasted, it was only warm, not drinkable. I told the flight attendant and asked for a new cup of tea. I didn't get it until later, I asked again. This time I got it, but it was weak and not a good cup of tea. It was like a tea bag had been dipped once into hot water. Pre-lunch drinks were not served until after lunch."
Nevýhody: "Crew members are very arrogant at passengers they will not respond quickly .Food is not at all good"
Výhody: "Entertainment, Hospitality"
Nevýhody: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"
Nevýhody: "Flight stranded on the runway for 3 hours due to technical issues"
Nevýhody: "Nothing that I can think of at the moment"
Nevýhody: "The mask mandate needs to be voluntary ADA violation"
Nevýhody: "It was actually quite good, Delta is by far the airline to use compared with the other airlines."
Nevýhody: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Nevýhody: "The cabin temperature was very hot"
Nevýhody: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."
Nevýhody: "Food is always bad."
Výhody: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Nevýhody: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."
Nevýhody: "Connection at Schiphol often tricky;"
Nevýhody: "The wrap didn't taste too well."
Nevýhody: "It made no sense to board an hour and a half before takeoff."
Výhody: "the food was really top notch and service was great and friendly"
Výhody: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"
Výhody: "Quick boarding process"
Nevýhody: "Wifi stopped working halfway"
Výhody: "Everything was fine. Delta did a great job."
Nevýhody: "The kid screaming in my ear for 3 hours"
Nevýhody: "Just not very pleasant, I guess you get what you pay for"
Nevýhody: "My sit changed last minute, noisy babies"
Nevýhody: "Old plane"
Výhody: "Total Experience of Flying on this Airline ."
Nevýhody: "No Comment."
Nevýhody: "Cramped seating for premium Econ"
Výhody: "It’s was super smooth! Fast service and great customer service."
Nevýhody: "The intercom was a little messed up."
Výhody: "It was short and fast."
Výhody: "We boarded quickly, in zones. Staff were professional and courteous."
Nevýhody: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."
Výhody: "Good movie choices"
Nevýhody: "Too cramped. No leg room"
Výhody: "Loved how close the gates were"
Výhody: "Great movie selection"
Výhody: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Výhody: "The t.v. 's at each seat"
Výhody: "Kara was really nice to us."
Nevýhody: "Noisy plane."
Nevýhody: "The plane bathroom was old and junky"
Nevýhody: "Lack of legroom in economy"
Nevýhody: "Food was bad."
Nevýhody: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Výhody: "None of it!! Poor selection"
Nevýhody: "All of it. Again poor selection"
Výhody: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Nevýhody: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Výhody: "Nice and attentive staff, smooth on and off."
Výhody: "Boarding was easy"
Nevýhody: "Arrived 15 mins late and then taxied for another 5-10 mins."
Výhody: "I always have a great experience on Delta! Thank you"
Nevýhody: "So so food. Terrible delay leaving Beijing. Gatemoccupied in SEA."
Nevýhody: "Snacks if possible"
Nevýhody: "horrible boarding management in SJC."
Výhody: "All went well"
Výhody: "Very informative staff"
Nevýhody: "Was late"
Nevýhody: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Nevýhody: "Unable to travel due to Corona restrictions, company would not refund ticket."
Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Nevýhody: "Server was mean"
Výhody: "Lufthansa long haul flights has a really cool air flight status system."
Nevýhody: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."
Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"
Výhody: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Nevýhody: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."
Výhody: "I like the cree"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Nevýhody: "Boarding was ridiculously unorganized and stressful."
Výhody: "everything was good other than the entertainment package"
Nevýhody: "not verymany movies to select"
Výhody: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"
Nevýhody: "Took off late."
Výhody: "The good organization and the friendly atmosphere."
Nevýhody: "The bad movies."
Nevýhody: "They left my suitcase in Frankfurt with our car keys."
Výhody: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Nevýhody: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"
Výhody: "On time"
Nevýhody: "Seat was too small and really uncomfortable"
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Nevýhody: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."
Výhody: "Entertainment, flight crew was courteous and helpful, lots of snacks, water, and free wine!"
Nevýhody: "One of our pieces of luggage did not make it back with us. The good thing is that the Lufthansa staff was helpful, the automated emails kept me informed, and the bag was delivered to me as soon as possible. Seems to me it was as good as it gets when a piece of luggage gets lost."
Nevýhody: "No food service for a evening flight. Delayed because of a toilet problem."
Výhody: "Lufthansa rocks!"
Výhody: "Entertainment and crew was excellent"
Nevýhody: "One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "The price, the service, the food."
Nevýhody: "The sardine can."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "Crew was great... food was wonderful. The lie-flat seat made my day."
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "You fed us a lot, which was appreciated. The food was pretty good, especially for airline food. And you were generous with the alcohol:-)"
Nevýhody: "My seat mate was very difficult. I'd appreciate more movie selection, like newer US films."
Výhody: "Friendly crew"
Nevýhody: "Didn't take it"
Výhody: "Everything was great. Good movies, helpful crew, good food for an airline."
Výhody: "The flight was very good."
Nevýhody: "Entertainment - when compared with other airlines, very few movies available."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "crew is an absolute plus- stands out from most any other airline"
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Výhody: "The fare , service."
Nevýhody: "Same as above"
Výhody: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Nevýhody: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Výhody: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Fast boarding"
Nevýhody: "Slow in refuelling, got us delayed for 40-"
Výhody: "Staff were professional and polite."
Nevýhody: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Nevýhody: "Flight got cancelled"
Výhody: "Reclinable seats."
Nevýhody: "The food!! The lights could be dimmed as it was a night flight."
Výhody: "Crew was nice and pleasant"
Nevýhody: "Flight very late"
Výhody: "Food and service"
Nevýhody: "Working wifi would be good. Better A/C. More comfortable seats"
Nevýhody: "Flight got delayed 30 minutes"
Výhody: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nevýhody: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Nevýhody: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Výhody: "Crew was ok."
Nevýhody: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Výhody: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nevýhody: "The earphones could have worked!"
Nevýhody: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Nevýhody: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Výhody: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nevýhody: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Nevýhody: "Our lougage did not arrive"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Comfort was better than on the previous Dash-8. Food was OK."
Nevýhody: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Able to fly direct to ansterdam"
Nevýhody: "Have to lay over on the way back. More expensive than other airlines."
Nevýhody: "Customer service"
Výhody: "The crew were hardworking, responsive, conscientious and friendly"
Nevýhody: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Výhody: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Nevýhody: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Výhody: "Excellent very good"
Nevýhody: "Everting so good ex"
Výhody: "Friendly staff"
Nevýhody: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Nevýhody: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Výhody: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Výhody: "Good efficient flight crew friendly and helpful"
Výhody: "The crew service is impeccable. Ground services very friendly and professional."
Nevýhody: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Výhody: "Eveything is well arranged"
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Flight was efficient enough and staff were friendly."
Nevýhody: "It was delayed quite a bit and more on-time updates would have been appeciated."
Výhody: "Loved this 747! Crew was professional and food was very good."
Nevýhody: "We had a long wait (25 minutes) at the gate because we were early."
Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed the plane didn't have wifi / USB"
Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Výhody: "KLM food and service are great"
Výhody: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nevýhody: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Nevýhody: "The check in in the web site was not working the previous day. The check in at the airport in rome was hoorible... 1 hour and 20 minutes on line to be able to check in. Only two clercks workig in a very croded space ."
Výhody: "The flight attendants worked hard to make the flight a good experience."
Nevýhody: "Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones."
Nevýhody: "The person next to me was x and overflowing onto my area and leaning on me through the flight"
Nevýhody: "Food quality not good. Seat 16C, entertainment not good."
Nevýhody: "The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited"
Nevýhody: "Flight delayed, lost our luggage, broke our stroller"
Výhody: "The price."
Nevýhody: "You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!"
Výhody: "Great crew and food! Loved the comfort."
Nevýhody: "The selection of movies could be better. There wasn't a lot to choose from."
Výhody: "They provided a lot of leg room and we arrived about an hour ahead of schedule."
Výhody: "Friendly people, plenty of food on the plane.."
Výhody: "Both ground crew and flight crew were courteous and friendly."
Nevýhody: "The meal was between edible and mediocre. It would have been nice if the hot beverages were served with the mini breakfast before landing."
Výhody: "Friendly and helpful crew. We were served drinks and food. I liked that the flight attendants requested everyone put their seats in the upright position anytime food was served so that the person sitting behind you had space to eat."
Nevýhody: "Seats were uncomfortable (in all fairness, most airplane seats are uncomfortable!)."
Výhody: "Comfort of seats"
Nevýhody: "No service even water"
Výhody: "On time (actually early) arrival. Comfortable and easy, all smooth"
Nevýhody: "€2.50 for a can of pop."
Výhody: "Could not get seat assignments online when checking in."
Výhody: "Plane was half full."
Nevýhody: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"
Výhody: "Basic flight to Dublin"
Nevýhody: "Not enough water"
Nevýhody: "Delayed, they even charge for water, no entertainment"
Výhody: "I thought the staff were more friendly this time around."
Výhody: "Non stop service to Seattle; going through US Customs in Dublin."
Výhody: "Crew remained civil under duress"
Nevýhody: "Flight delays going over and coming back"
Výhody: "Crew were efficient and courteous. Food was tasty."
Nevýhody: "Seat in front of me was broken and leaned back too far. Audio plug wouldn’t accept two prong headset. Video screen was nonfunctional on flight to Dublin."
Nevýhody: "For some reason I am not sure of the flight was late taking off. I think the plane may have been delayed before arriving in Dublin."
Nevýhody: "90 minutes is tight to transfer from one terminal to another, very little time to waste."
Výhody: "Everyrhing as wxpected for a small plane"
Výhody: "Nice seats food was decent crew excellent"
Nevýhody: "Not enough room"
Nevýhody: "very little leg room"
Výhody: "Food provided. Enough overhead bin space for bags. Newish plane. On demand entertainment screen."
Nevýhody: "Couldn’t change seat at checkin so couldn’t sit next to husband on a separate reservation. Not many new movies."
Výhody: "Flying overnight across the U.S., and then the Atlantic, to Dublin would have been very difficult if not for the accommodations and service provided by Aer Lingus. The reception was warm and comfortable. The in-flight food and service was perfect. The environment was conducive to sleeping during this red eye flight."
Nevýhody: "I have no complaints, to be honest. The flight attendants were so welcoming and accommodating to every request. They were efficient and quick to respond to my questions and requests."
Výhody: "Flight left a little late and arrived early."
Nevýhody: "There was no food and there was no entertainment."
Výhody: "Crew was friendly. Not over the top friendly, but sufficiently doing their job to make the flight safe and pleasant."
Nevýhody: "The reclining function on several seats were broken. There were no ports to charge electronics while onboard. Very skimpy on giving out water. Had to ask several time for water as they would only give one itty bitty glass of water at a time. For an international flight this is unacceptable."
Výhody: "We got from Rome to Dublin"
Nevýhody: "No food or drink included in ticket. Charges for all food and beverages including coffee."
Výhody: "Friendly crew"
Nevýhody: "(1) boarding chaotic, misinformation (2) cold cabin, no blanket (3) entertainment system very slow, map not working (4) Overpriced wine and beer on transatlantic segment while competitors serve those free of charge"
Výhody: "Customer service on flight back to Boston outstanding. Flight attendant with sense of humor, got me vegetarian meal even when I forgot to pre-order."
Nevýhody: "Touch screen technology horrible - practically have to punch seat back numerous times to get response (poor person in front of me!). Wasn't just mine either - everyone had this issue. Movie selection tepid. Can't use your own headset & get stereo sound because of their 2-prong system. Whole setup really bad. On overnight flight from Boston to Dublin, could barely sleep because flight crew kept interrupting with announcements about collecting trash."
Výhody: "Not much. I'm always grateful for safe travels."
Nevýhody: "Their cc machines couldn't process America credit and debit cards (I was one of 5 ppl in my row that had the same problem). When I paid w euros they didn't have change, said they would bring if before I landed and never did. This happened both to and from EU. Additionally the internet didn't work AT ALL and none of the attendants had a Clyde as to how to set it up. Finally, the attitude at large was dismissive, the idea of customer service is clearly not one Aer Lingus has embraced."
Výhody: "friendly crew. flight was early"
Nevýhody: "No free wine. Could not hear movies most of time."
Nevýhody: "They airline left our luggage in Dublin and we still do mat have it. It's been over a day. 25 other people were impacted by this error. My daughters wedding is in two days. I have no clothes. My tray table was filthy. Had to ask the flight attendant for a wet napkin to clean the tray and my hands."
Nevýhody: "I was rebooked on another airline - flight was fine but it cost me an additional 180 dollars for a seat assignment"
Výhody: "The crew was friendly and professional throughout the flight."
Nevýhody: "I was under the impression that small drinks such as soda or coffee would be complementary. To charge 2,50 Euro for a sprite and 3 Euro for coffee is unreasonable."
Výhody: "Very friendly and cheerful staff."
Nevýhody: "Boarding was chaotic; there was little to no crowd management. Row numbers were called to board the plane before the staff even seemed ready to receive them. There was no vegetarian meal option, and my in-flight entertainment completely ceased functioning less than halfway through the flight."
Výhody: "The service and food was great"
Nevýhody: "Sitting in the middle of the row"
Nevýhody: "We were surprised at check-in by a baggage charge for our 1st checked bag for each passenger. (We were led to believe that the 1st checked bag had no charge for each passenger before arriving at the airport.)"
Výhody: "choice of movies . . ."
Nevýhody: "------- very cold on the plane . . ."
Výhody: "Great experience"
Nevýhody: "Flight was delayed and we didn't have an update"
Výhody: "Flight attendant was delightful."
Výhody: "Good ticket price."
Nevýhody: "High priced sandwiches and beverages. Even coffee/tea is for additional charge."
Výhody: "Absolutely nothing wrong happened on the flight, and that's good"
Výhody: "Economy flight cost was very reasonable yet plane was new, seat was very comfortable, entertainment was excellent, food was ok. Very nice for an economy flight even though I am accustomed to business class."
Nevýhody: "Drinks were a little pricing and limited. Bar is only open for a very short window. Boarding process in Dublin was terrible with everyone queued up with no order of boarding."
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