Najděte levné lety do Šanghaje

Nevýhody: "Boarding tool a long time and late take off"

Výhody: "Amazing crew"
Nevýhody: "WIFI"

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Nevýhody: "Terrible food and service"

Výhody: "Crew was friendly and the flight was nice and smooth."
Nevýhody: "No expectations as the flight was less than an hour."

Výhody: "Short flight"

Výhody: "Efficient timely."

Výhody: "Clean and new planes. On time."
Nevýhody: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Výhody: "Nothing at all."
Nevýhody: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Výhody: "Service, yr air hostesses are so polite."
Nevýhody: "Food was too little for dinner and breakfast both"

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "food was great. Slightly cold in cabin."
Nevýhody: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Nevýhody: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."

Nevýhody: "Food was ok. Flight was delayed."

Nevýhody: "Long delay."

Výhody: "Short flight and got a snack"
Nevýhody: "Boarding was a hassle"

Nevýhody: "muffin for breakfast ?"

Výhody: "Was a fine solid flight by Austrian."

Výhody: "The flight was fast and conftable"
Nevýhody: "I didn’t get my food"

Výhody: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Nevýhody: "Not one thong!"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Nevýhody: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Výhody: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Nevýhody: "nothing I didn't like"

Výhody: "I loved the music while boarding the plane. All staff members were very nice."

Výhody: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Nevýhody: "Nothing to dislike"

Nevýhody: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Nevýhody: "Flight was cancelled and we weren't notified."

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Výhody: "Great floght"

Výhody: "got to my destination on time."
Nevýhody: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Výhody: "Plenty of leg room in economy. Will fly again."

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "very short layover and my check luggage made it all the way home with no problems"

Výhody: "They offered passangers ti move to raws that wete half empty so we will have more room."

Výhody: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Výhody: "Good movie selection on flight"
Nevýhody: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Výhody: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Nevýhody: "nothing in particular"

Výhody: "Quick boarding and exit off the plane"
Nevýhody: "No little foot rest , no blanket in the winter"

Nevýhody: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Výhody: "Staff are pleasant and competent."

Výhody: "friendly, helpful crew"
Nevýhody: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Výhody: "Never again with KAYAK. Sorry."

Výhody: "The plane was comfortable and the crew was very nice."
Nevýhody: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "Wonderful experience"

Výhody: "Ground crew was very helpful. Nothing remarkable about the flight"
Nevýhody: "Flight was late. This made the connection in Vienna very stressful"

Nevýhody: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Výhody: "Hi enjoy the trip"
Nevýhody: "No complaints"

Výhody: "Experience at HEL airport was easy and stress-free. Appreciated priority security option so my line was such shorter."
Nevýhody: "I waited over 45 minutes for my luggage at baggage claim."

Výhody: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Nevýhody: "I liked it all."

Nevýhody: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."

Nevýhody: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

Nevýhody: "Seats. Very uncomfortable"

Výhody: "Friendly service, clean airplane, great food."
Nevýhody: "No leg room in economy. Worse then United and American Airlines!"

Výhody: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Nevýhody: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."

Výhody: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Nevýhody: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."

Výhody: "The food and the crew were excellent."
Nevýhody: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."

Výhody: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Výhody: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Nevýhody: "Nothing really negative to say"

Nevýhody: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("

Výhody: "All standard service, nothing extremely good or bad."

Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."

Výhody: "I liked service very much."

Výhody: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Nevýhody: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Nevýhody: "No space on the aircraft. It was very cold the entire flight. Staff wasn't responsive to ewquests"

Nevýhody: "Late arrival caused late departure for 1 hour."

Nevýhody: "My knees dug into the seat in front of me. No hand cleaner provided with food."

Výhody: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nevýhody: "The weird on board shopping thing."

Nevýhody: "Usually, in the morning, a light breakfast is served. This time, there was none."

Výhody: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Nevýhody: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Výhody: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Nevýhody: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Výhody: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Výhody: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Nevýhody: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."

Výhody: "Polite crew.. 2 meals.. very smooth overall"
Nevýhody: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Nevýhody: "American Airlines charged me 100.00 dollars for 1 extra luggage, ridiculous! !!!! Also we took off 1 hour late without any notice..... Flight to Europe with AA sucks..."

Výhody: "The crew was very nice and gave us a $10 meal vou"
Nevýhody: "The long delay wasn't great."

Nevýhody: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Nevýhody: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."

Nevýhody: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Výhody: "on time friendly staff"
Nevýhody: "more food choices"

Výhody: "The fact that this is the only daytime flight from Boston to Europe."
Nevýhody: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."

Nevýhody: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."

Výhody: "Checking and boarding was lighting fast"
Nevýhody: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"

Nevýhody: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"

Nevýhody: "Boarding was chaotic. Pre boading not enforced, all passengers boarding at the same."

Nevýhody: "The food was terrible , the flight was canceled from Paris to phila , i didn't know til 8 pm . It was very hard to have an other flight from London to phila. A lot of souffering for me ."

Výhody: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."

Výhody: "On time arrival."
Nevýhody: "Nothing really. Short flight so no entertainment."

Výhody: "service . Informed the status of flight immediately. which is very useful to plan."
Nevýhody: "If it is extra line to add for select the type of food, then it is useful the passenger. Because may some people are vegetarian then they know what they can have."

Výhody: "The crew members were very pleasant and attentive."
Nevýhody: "The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation."

Výhody: "British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas."

Výhody: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."

Výhody: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Nevýhody: "Cost for additional luggage was high, some food can be served for so long distance flight."

Nevýhody: "No entertainment system for each passenger."

Výhody: "Movie selection was excellent."
Nevýhody: "Uncomfortable seats and tight quarters. First class was too expensive."

Nevýhody: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"

Výhody: "The crew was pleasant and helpful"
Nevýhody: "No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs"

Nevýhody: "My wifi was not working for the entire trip!"

Výhody: "Crew was friendly and polite"

Výhody: "The best thing about the flight was the flight attendant Eric. He went out of his way to make everyone’s flight good. He was very professional and friendly."
Nevýhody: "The only thing we didn’t like really was that the back rests didn’t recline and that there was no monitors/screens like other aircraft. Seemed very “budget” like."

Výhody: "Good transfer of bags through Toronto to Vancouver."
Nevýhody: "Lax schedule, poor seating and comfort, poor food, charging for wine. Flight provided by Air Canada Rouge."

Výhody: "You got me there without problems. Even the baggage got transferred. Better if seats declined more. I would pay an extra 40 to have a more seat recline."

Nevýhody: "Rouge is terrible compares to regular Air Canada."

Výhody: "LITERALLY NOTHING Trashiest airline in the world"
Nevýhody: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"

Výhody: "The crew ensured that all my needs were met while on the flight. Truly a pleasurable experience."
Nevýhody: "Nothing... Can't exactly shorten the distance."

Nevýhody: "I want to seriously complain about Air Canada and Kayak booking systems. I reserved the tickets to Shanghai but there were no place reminding me that I need Canadian VISA to connect flights between two Canadian cities. I am a Chinese citizen who is working at USA and not allowed to change flights in Canada based on the newest government rules. However, in both booking systems, there is no reminders. In my opinion, either Kayak or Air Canada can add a simple checkbox to let the potential guest choose his or her nationality status, then this kind of trouble can be mitigated. We talked and called Air Canada people but no buying. They kept saying this is our responsibility. We bought United Airline tickets at the last minutes and cost us about $2,400 because we cannot wait to get back China to prepare our wedding ceremony and US Visa interview. We are very very disappointed with Air Canada and will keep complaining about this issue. As a service supplier, how cannot you think on behalf of a customer? The air company definitely knows more about government rules than a customer. We did have mistakes of not researching government rules. However, the biggest mistake was we trusted Air Canada and Kayak who we thought had taken care of those kind of issues for us. Thanks."

Nevýhody: "Air Canada cancelled my original flight and it was difficult to reschedule. Customer service wasn't great."

Nevýhody: "Food was not good. Just filling. Crew was not polite when I asked for more water"

Výhody: "Nice crew and service, I ate all the food :) lots of new movies !"
Nevýhody: "I guess it is a good thing for the airline because the plane was full, although it was crowded to me."

Výhody: "Good meals and services with beverages"
Nevýhody: "None"

Výhody: "Excellent service in business class: attentive, cordial, not intrusive."

Výhody: "Not to have to change plane between Prague and Toronto."
Nevýhody: "No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper."

Výhody: "NOTHING"
Nevýhody: "The Air Canada counter officer do not help me at all. She only told me to call Air Canada which I can not since the Shanghai office is close and the US number did not work. I ended up bought a new ticket with AA."

Výhody: "It is always a pleasure to fly with Air Canada! The staff is always friendly and helpful and they provide great in-flight entertainment."
Nevýhody: "Not enough bathrooms on this plane, constant line for bathroom."

Nevýhody: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."

Výhody: "Food and cocktails included alongwith entertainment"
Nevýhody: "Hour late .. departure delayed ..pilots caught in traffic"

Výhody: "Didn't take it"
Nevýhody: "Customer service in Toronto did not know how to get us to Venice before our cruise departed. Wild goose chase sent us on a one hour, $26 train ride to Milan central station where we learned the train air canada told us to take didn't exist. Suddenly forced to take a 2.5 hr, $500 cab ride to Venice."

Výhody: "Service before boarding was excellent. Checking in as long as the boarding time was efficient and fast. In flight service was okay, flight crew was helpful and friendly. The selection of entertainment was excellent. Good international films, in addition to the monocles 24 hours radio station. However, the food was mediocre, there was not enough food for a flight of 11 hours."
Nevýhody: "I didn't like the amount and selection of food."

Nevýhody: "Flight was delayed and I was rebooked even though I could have make the connection. I had only a carry on so the luggages were not an issue."

Výhody: "The ciabatta buns served with the regular meals, looked lovely, as did the regular meat meals. Unfortunately, I ordered the Hindu Vegetarian meal."
Nevýhody: "Usually the Hindu Vegetarian meals are quite nice, but these ones were not. I have eaten a lot of Indian and Middle Eastern food, and I could not identify what this was supposed to be. The basmati rice had the consistency of oatmeal. The first meal was tasteless and the second meal had too much hot spice, but still no flavour. The bread they gave with the meal was tiny and tasteless compared to the lovely ciabatta rolls served with the regular meals."

Výhody: "The plane is new."
Nevýhody: "Meal needs to improve. All Nippon airways served much better meal."

Výhody: "Affordable fares"
Nevýhody: "They ran out of the food, and many people were left with no choice for dinner. Food was just okay. Crews weren't very helpful when boarding. It was hard to find a spot for my carry on luggage. I waited for someone to come over and help me find the spot, but no luck."

Nevýhody: "CANCELED!!!!!!!!!!!!!!!"

Nevýhody: "my language has been lost !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Výhody: "Free beer, one flight attendant"
Nevýhody: "Crew was rude and didn't care much"

Nevýhody: "Unhelpful crew,dreadful entertainment and dire food!"

Nevýhody: "I've never been on a transatlantic flight that didn't offer a drink with dinner. Plus, not having a TV screen for passenger's entertainment is out dated. Time to upgrade these planes, or don't use them for long haul flights"

Výhody: "The crew was especially friendly and helpful."

Výhody: "They were quick to bring meals and snacks. Friendly and accommodating flight crew."
Nevýhody: "For a 9 hour flight, I would have preferred a heads up that there is no in-flight entertainment and you need to have a charged device of your own with the Air Canada app pre-installed. And if you didn't get that memo and you have an Apple device, you're out of luck. Otherwise you can rent an iPad for $10. The chairs were thin and flimsy making it difficult to sleep. And unfortunately we got a "window seat" that did not have a window. It was very disappointing."

Výhody: "Seats were comfortable."
Nevýhody: "No personal TVs. Could download the app however staff notified you of this after already on board and free wifi was not available. I could have downloaded it while waiting at the gate of they announced it. Also, my overhead light didn't work. I couldn't watch anything or read. Very long flight without being able to do these."

Výhody: "Econamy class allows 2 piece of bag."
Nevýhody: "I only have one bag. My bag is weighted 57 lb and charged me CA$100.00. They should have averaged 2 bags' weight and I should not have charged CA$100.00. I think the service is poor."

Nevýhody: "Seats did not recline. It was one of the least comfortable flights I've been on in th past few years."

Nevýhody: "Moved to another flight despite the fact we were on time to make the flight through security."

Výhody: "The entertainment was good and the crew was efficient. Getting on and off the plane was smooth."
Nevýhody: "I couldn't believe how little room there was for such a long flight! There wasn't enough room for me to reach my bag that was on the ground even when the seat in front of me wasn't reclined. And the people next to me kept jabbing me with their elbows because three grown adults simply could not sit next to one another in such a small space. I'm a small person so if I feel crammed on a flight I have no idea how the average person can tolerate it!"

Výhody: "We arrived to our destination safely"
Nevýhody: "Overbooked flight Switched gates at the last minute before boarding--very confusing. Filthy bathrooms on plane Typical bad airline food; couldn't even break apart dinner roll it was so rubbery. No individual movie screens, had to use your own mobile device and earphones or pay $10 to use an ipad provided by the plane to access in-flight network. Overall very disappointing service. Expected much more from Air Canada."

Výhody: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."

Výhody: "The food was excellent and the seats were very comfortable. I also loved the blanket and slippers. Service was top notch!"
Nevýhody: "Nothing. It was an excellent experience."

Výhody: "Crew was nice but customer service at the airport and over the phone is terrible (takes over 30 min to speak with someone and a few times they hang up the phone)"
Nevýhody: "Luggage was delayed for over 36 hours and customer service hotline was useless."

Výhody: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"
Nevýhody: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"

Výhody: "Flights were on time and the crew was friendly. Each seat had its own TV with many movies. I liked that the on board menu for food had many options including buying a first class meal."
Nevýhody: "I wish they would give out even little cookies for free or something. Everything is pay for purchase."

Nevýhody: "map was broken halfway into flight"

Výhody: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Nevýhody: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."

Výhody: "Bos->Toronto Good Air Canada at Boston Logan airport has there own gate area with only 3 gates. This reduces the security line for faster security check. However this also causes problems with PreCheck. See below."
Nevýhody: "Bad There is only one line for security at Air Canada Boston Logan because of the small volume at this check point. Because of this, PreCheck passages need to hold onto there bording pass as they go through security. The first security person who checks ID and boarding pass only told my wife not to take off her shoes. He did not tell her to hold on to her boarding pass, so she put it into the bin for x-ray stuff. So later security personnel then told her to take off her shoes and gave her a body scan because her boarding pass was already in the x-ray machine. I always hold on to my boarding pass thru security but had to take my computer out of my carry-on."

Výhody: "chairs a little bigger"
Nevýhody: "the staff are indifferent to a point of being rude. The food is dismal and their cost cutting measures really reflect how bad it has become. It functions like a budget airline now. Try to learn a thing or two from the airlines like Cathay Pacific, Singapore airlines and Qatar airlines."

Výhody: "Fast & efficient"
Nevýhody: "Crew was strangely inflexible about rules that I had not encountered before- being only in ticketed seat until at altitude (the flight was very empty), only specific headphones during takeoff & ascent, no headphones or electronic devices at all during final descent and landing."

Nevýhody: "I asked a crew member to find me a empty space near me so that i don't need to store my luggage in the way way back, and she said she was too short to open and close those overhead bins. SERIOUSLY, HOW DID YOU GET THE DAMN JOB"