Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety do Santiaga de Chile
Nejlevnější letenka do Santiaga de Chile z České republiky za posledních 72 hodin je zpáteční letenka za 15 061 Kč s trasou z Prahy do Santiaga de Chile. Nejoblíbenější trasa je z Prahy do Santiaga de Chile a nejlevnější letenka nalezená pro tuto trasu za posledních 72 hodin je zpáteční letenka za 15 061 Kč.
Letiště Santiago de Chile se nachází 14 km od centra města Santiago de Chile. Zobrazit na mapě.
Santiago de Chile je ve spojitosti s leteckou dopravou spravována letištěm Letiště Santiago de Chile Arturo Merino Benitez, často také nazývaným Arturo Merino Benitez, nebo jednoduše letiště Santiaga de Chile. Kód letiště je SCL.
Většině cestujících ze země Česká republika nebude umožněno do destinace Santiago de Chile vstoupit.
Zjistěte více o cestovních omezeních pro destinaci Santiago de Chile
Na cestující ze země Česká republika se při vstupu do destinace Santiago de Chile bude vztahovat 10denní karanténa.
Většina cestujících ze země Česká republika musí předložit negativní test na COVID-19, který podstoupili 72 hodin před příletem do destinace Santiago de Chile.
Roušky:Jsou nezbytné ve veřejných prostorách a hromadné dopravě.
Restaurace:Vstup na území zakázán
Bary:Vstup na území zakázán
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do Santiaga de Chile.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do Santiaga de Chile v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do Santiaga de Chile tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do Santiaga de Chile až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Nevýhody: "Bad social distance"
Výhody: "Pilots kept us abreast of timing and upcoming turbulence"
Nevýhody: "The seat back screen was broken, but the screen itself was always on, so in addition to no entertainment, I couldn’t even have darkness"
Výhody: "Crew from GNV to ATL was very pleasant."
Nevýhody: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."
Výhody: "The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them."
Nevýhody: "The flight was too warm."
Nevýhody: "Superb service on board and at kiosk!"
Nevýhody: "The website could work for starters"
Výhody: "They got me an air sick bag since there were none in the pockets. Bathroom was very clean. Chair had bendy headrests. Didn’t have to check my bag."
Nevýhody: "Very turbulent, seat did not stay reclined. On a redeye flight, this was the key misery-maker. Seat in front was reclined so no possible position to sleep from the middle seat, even for a short person."
Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"
Výhody: "Nothing special"
Nevýhody: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Nevýhody: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"
Výhody: "Good service"
Nevýhody: "Video system locked up at my seat"
Nevýhody: "The seats were incredibly hard and uncomfortable."
Výhody: "During the wait the monitors were turned on and we were able to watch movies"
Nevýhody: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."
Nevýhody: "The three hour delay, the not having a pilot which delayed us even more, and then reduced service during the flight because they rushed us."
Nevýhody: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."
Výhody: "We got on we took off and arrived on schedule just as it should be."
Výhody: "Nice employees and service"
Nevýhody: "Seat room"
Nevýhody: "We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience"
Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"
Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Nevýhody: "Noise in cabin unable to sleep"
Výhody: "Crew was friendly, flight ran on time."
Nevýhody: "Can you make the seats any smaller? Cabin space is tight and for people who suffer from claustrophobia it makes it difficult traveling. More cabin space with raising the fares would be great!"
Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"
Výhody: "All things connected to the flight were just right"
Nevýhody: "Nothing was an issue."
Výhody: "The take off and landing were very smooth and the crew was nice."
Nevýhody: "Crying baby aboard"
Výhody: "I arrived safely."
Nevýhody: "Space on board was horrible. Diffenately not enough room and I'm an average guys."
Výhody: "Nice plane, comfortable accommodations, great crew."
Nevýhody: "There was anything I didn’t like about the flight, everything was great!"
Výhody: "The quickness of boarding n the crew"
Nevýhody: "the landin n small seats"
Výhody: "Easy and quick"
Nevýhody: "No complaints"
Výhody: "Smooth flight on new B757 with good entertainment system and Comfort+ seating legroom worth the extra cost but I was disappointed that the overhead storage bins above our seats were filled by pax from other seats before we arrived even though we were given priority boarding and the toilets were filthy."
Nevýhody: "Boarding passengers should be more carefully controlled with amount and size of cabin luggage and where they place them. Toilets should be more frequently cleaned in flight."
Výhody: "Boarding was good even though the plane was overbooked, crew was friendly we even had a good tail wind so we got in early"
Nevýhody: "Kid behind me kicking the seat the whole way"
Výhody: "The crew was gracious and accommodating."
Nevýhody: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Nevýhody: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Výhody: "Upon arriving in Minneapolis-St. Paul, it was a struggle to determine whether or not my bags had made it, whether or not I needed to collect them from baggage claim due to the cancellations/delays, and if I was even going to be able to transfer my ticket. Flight arrived late in the evening when most flights were basically complete for the day. Luckily, I happened upon a red-eye arrival, and spoke to an agent at that gate (Taj). Taj was without a doubt, THE BEST GATE AGENT I HAVE ENCOUNTERED IN MY 40+ YEARS OF TRAVELLING!! I explained my situation to him, and he immediately asked to see my travel info. He proceeded to get me on a flight much earlier than originally anticipated, upgraded me to Premium fare status, and did his best to re-route my luggage (which he informed me was still sitting in ATLANTA 18 hours after having left there...) - how does someone get on a flight, and their check-in get noted, but their luggage does not get put on said flight?? Things that make you go hmmmmm.... All that aside...I will be planning a trip to Minneapolis-St. Paul specifically to take a gift of appreciation to Taj! Well done on this end Delta - Taj is an excellent example of intelligent customer service."
Nevýhody: "Last minute notifications of delays/cancellations. Luggage was not placed on my original departing flight from Atlanta 18 HOURS EARLIER...not cool Delta. As a result, I did not receive my luggage for another 2 1/2 days ."
Nevýhody: "Some of the flight attendants were rude and not very welcoming at all."
Výhody: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Nevýhody: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Výhody: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Nevýhody: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Nevýhody: "That I couldn't reschedule due to the hurricane. I got stuck in Texas because of the hurricane. They didn't want to reschedule the flight because Denver was not apart of the affected area."
Výhody: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Výhody: "Polite and efficient"
Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"
Výhody: "The flight attendant was wonderful and was funny on the flight. Kayak kept me informed of all gate changes and delays."
Nevýhody: "The Delta app did not update about any of my gate changes nor were they announced by the gate agents."
Výhody: "on board service was nice and promptly"
Nevýhody: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Výhody: "Friendly crew and quick boarding process"
Výhody: "Good Comfort+ seat, but needs a bit more recline - especially on a 9+ hour flight. Nice crew."
Nevýhody: "Glad I have the comfort+ as the other seats have minimal leg room. Bathrooms could use a refresh."
Nevýhody: "Individual seat space is small, nor do seats recline much."
Výhody: "Great food and service. Great entertainment. Really comfortable flight overall."
Nevýhody: "Flight was delayed and it wasn't communicated very well."
Výhody: "The flight attendants."
Nevýhody: "Wi go didn't work and wasn't free."
Nevýhody: "They had no sandwiches for sale! No entertainment"
Výhody: "Everything was ok"
Výhody: "Got us there safely"
Nevýhody: "Multiple reservation and confirmation codes became confusing"
Nevýhody: "Meal for kids first"
Výhody: "Travel time"
Výhody: "The flight was on time & smooth"
Nevýhody: "Lots of kids yelling & some crying. Not something the airline can do anything about."
Výhody: "They were very kind!"
Nevýhody: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Nevýhody: "Everything was great. Maybe more modern movies if anything"
Výhody: "Getting off the plane"
Nevýhody: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."
Nevýhody: "Delayed 5h, missed all connections, no help from crew"
Výhody: "Flight on time"
Nevýhody: "The same. It was the same plain"
Výhody: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Nevýhody: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Výhody: "Great crew comfortable seating on time. Good short haul flight"
Výhody: "The comfort of the new Sears at economy-a class"
Výhody: "Aircraft was superb."
Nevýhody: "Communication arr as y was too busy. Too much going on around me."
Výhody: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Nevýhody: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."
Nevýhody: "Child behind my seat was loud kicked my seat and parents did nothing."
Nevýhody: "Plane was a Dreamliner"
Výhody: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."
Výhody: "Wine and whisky"
Výhody: "crew! just awesome"
Nevýhody: "some people being to loud at sleep times."
Nevýhody: "Luggage lost"
Výhody: "All of your staff where very nice and kind."
Výhody: "Personal on board is always great in LATAM"
Nevýhody: "Personal at gate always suckin LATAM They lie in order to push their policies"
Výhody: "I got to my destination safely and on time"
Výhody: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Nevýhody: "El espacio entre asientos....terrible, una verdadera lata de sardinas."
Výhody: "The service on board is very good.when you have a business customer service is almost everything."
Výhody: "Priority boarding."
Nevýhody: "No airline lounge."
Výhody: "I love this airline! Service, planes, food."
Výhody: "Good attention by the airline solved my problems"
Nevýhody: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"
Nevýhody: "Comida, al llegar a mi ya no habían opciones."
Výhody: "good flight. Good lounge in Santiago. Flight staff very good"
Nevýhody: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"
Nevýhody: "No Movie Screen"
Nevýhody: "When I check in, they don't find my booking information. And let me to find out the solution. It's so terrible airline."
Výhody: "Good movie selection. Good drink selection."
Nevýhody: "attendants where too preoccupied chatting in the back with other patrons to answer my light and when i went to the back to get some water they where less than friendly about being interrupted in their chat session"
Výhody: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."
Výhody: "very professional and helpful staff."
Nevýhody: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."
Výhody: "Great airline"
Výhody: "Everything except departures line at JFK airport was great"
Nevýhody: "Departures line at JFK airport was unusually long"
Nevýhody: "Could not select my seat"
Výhody: "Friendly crew"
Výhody: "Space between seats"
Nevýhody: "Missed next flight and was not compansated!!!'"
Výhody: "Nothing stewardess mskstewardess"
Nevýhody: "See above"
Výhody: "Everything was seamless. Glad they are not on strike like Sky!"
Nevýhody: "Everything was fine."
Výhody: "Glenlivet whisky for free"
Výhody: "Quick access to the airport and gates"
Nevýhody: "Free food on board"
Výhody: "Friendly and helpful"
Nevýhody: "More leg room"
Nevýhody: "I could not check in online and BA is not available on the kiosk in the airport."
Výhody: "Smooth landing"
Nevýhody: "It was a bit warm"
Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."
Výhody: "The crew was great."
Nevýhody: "Seet could be more comfortable."
Výhody: "Great boarding"
Výhody: "crew was nice"
Nevýhody: "no air vent in my row. no complimentary food and drinks"
Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"
Výhody: "I did not fly. Cancel month ago, no money back. No good company!"
Nevýhody: "I cancel month ago, no money back !!! No good company!"
Výhody: "Crew is incredibly kind."
Výhody: "Everything was just perfect. Thank you very much!"
Nevýhody: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."
Výhody: "Seat was comfortable"
Nevýhody: "Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections"
Výhody: "Flight was fine, staff friendly and caring"
Nevýhody: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"
Výhody: "The crew was outstanding."
Výhody: "The boarding and crew were fine."
Nevýhody: "I did not like the lack of complementary coffee or other drink for a two hour flight, especially at that time of the morning. Coffee was available, but only for a price, as were other food items. This was unexpected and certainly not appreciated."
Výhody: "The crew was sick and one lady kept running to the bathroom?!? The plane was old..."
Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Výhody: "The flight was on time"
Nevýhody: "The airline is very mechanical Customer service in non personal and robotic"
Nevýhody: "Nothing wrong"
Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."
Výhody: "The crew were great."
Nevýhody: "Did not like that you have to pay for water or soft drinks"
Výhody: "There was no event happening. This was good :-)"
Nevýhody: "No sodas, no water, no food on this flight. I'm still pissed off."
Výhody: "The plane was pretty much empty. There were very small number of passengers."
Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."
Nevýhody: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"
Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."
Výhody: "The plane"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"
Výhody: "The wide variety of movies"
Nevýhody: "No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly"
Nevýhody: "To pay for WATER!!!!!"
Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."
Nevýhody: "The union bull"
Nevýhody: "Very uncomfortable seat for a business class"
Nevýhody: "No snacks for 8 hours. Crew inattentive."
Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."
Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"
Nevýhody: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."
Nevýhody: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"
Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."
Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."
Výhody: "I was traveling alone with my baby. Everyone was very helpful"
Výhody: "Stewards were very friendly"
Nevýhody: "Need more opportunities for drinks, water. Did not board the back of the plane first."
Výhody: "Got there in one piece."
Nevýhody: "Older plane, no touch screen tv in head rest, no movies on demand, limited leg space"
Výhody: "Great experience"
Výhody: "Don't usually have a chance to fly BA in the USA. The flight crew were professional, courteous, and very friendly. They ALL looked so polished and well groomed. Some USA carriers should take a look. It makes a difference. Even their donning hats and putting on suit jackets on landing made an impression on me. Thanks British Airways."
Nevýhody: "Nothing Wonderful flight"
Nevýhody: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."
Nevýhody: "more space and be able to recline"
Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Nevýhody: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"
Výhody: "Food was good, lots of great movies to watch during such long flight."
Nevýhody: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."
Nevýhody: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Výhody: "One lady was so mean when I asked her a question ."
Nevýhody: "Be more smiling and helping customers when needed"
Výhody: "The crew was very attentive"
Nevýhody: "Food and seat comfort"
Nevýhody: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Výhody: "Everything was perfect"
Nevýhody: "They take you headphones half an hour before landing"
Nevýhody: "The food"
Nevýhody: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Výhody: "Spacious plane."
Nevýhody: "No comfort. The USB wasn't working, even with the pilot telling us about it's availability."
Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."
Výhody: "Not a lot."
Nevýhody: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
Nevýhody: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"
Výhody: "Our seats were very comfirtabke"
Nevýhody: "Nothing, it was all great!"
Výhody: "Excellent service"
Nevýhody: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Výhody: "Very friendly"
Nevýhody: "Food was poor ( cold, tasteless, meat was hard .....)"
Nevýhody: "Disorganized boarding"
Výhody: "At least the lugagge arrived with yhe flight"
Nevýhody: "Service on board, food"
Výhody: "On time or early"
Nevýhody: "Cramped quartrrs, plastic food."
Výhody: "Entertainment selection was good."
Nevýhody: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."
Nevýhody: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Výhody: "Food was delicious and good variety!"
Výhody: "Usually on time"
Nevýhody: "Too crowd. Bad food. They do not clean at all between flights."
Nevýhody: "The crew is so rough, never smiling, and speaking very poor English. Well, it was Iberia, and they are famous for that. When the Spanish company will address the fact that customer service should be their top priority is still to be seen."
Výhody: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Nevýhody: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."
Výhody: "Returning home"
Nevýhody: "Wasn't informed about this being an American airlines flight. No prior information given. Restroom in the plane was dirty and smelly. Did not give me a landing card even when told that I don't have a UK passport."
Nevýhody: "Terrible Uncomfortable Overbooked"
Výhody: "Food was good"
Nevýhody: "I could not cross my legs and my purse would not fit under the seat. Very uncomfortable flight. Fortunately they had a good selection of movies and TV shows to watch"
Nevýhody: "Despite the fact I had payed for my seats 7 months earlier and the calls I made to their call center to confirm them, they gave the seats to someone else and assigned me last row seats, next to the bathrooms and that did not recline. No compensation offered."
Výhody: "Fast check in"
Nevýhody: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Nevýhody: "LAMENTABLEMENTE ESTE VUELOFUE MUY POBRE Y NO ACEPTABLE PARA EL NIVEL ESPERADO , N O IMAGINE PASARIA POR ESTA EXPERIENCIA. PARAPODER RECOMENDAR LA AEROLINEA A OTROS , HUBIESEN TENIDO QUE OFRECER UN MEJOR SERVICIO. ME DESPIDO CON EL DESEO QUE CAMBIE ESTA TORPE SITUACION. ALICIA"
Výhody: "Good service. On-time"
Nevýhody: "I got a seat automatically, and I can´t selected a preferred one."
Nevýhody: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."
Výhody: "good inflight entertainment selection"
Nevýhody: "preregistered for a designated aisle seat that was confirmed. However I was assigned a middle seat in between two big passenger. Flight was late for arrival due to weather, but we were informed of that only after takeoff despite the fact that they knew it hours before departure."
Výhody: "Plane and crew"
Nevýhody: "Good flight"
Výhody: "The fly was on time"
Nevýhody: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."
Nevýhody: "We were re-booked for a flight a day later without any apparent reason and were forced to stay a day in Madrid. I lost a day of work and my kids lost a day of school."
Výhody: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Nevýhody: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Nevýhody: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."
Výhody: "The staff member at the gate was friendly."
Nevýhody: "No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time."
Výhody: "Good movie selection, crew was nice"
Nevýhody: "Didn’t wake me for breakfast, my headphone jack didn’t work so I had no entertainment, flight was delayed 2 hours sitting on the tarmac without explanation"
Výhody: "I like that the pilot to managed to take off in the snowy conditions and arrived our destination LA our time. The crew was amicable. That was it really."
Nevýhody: "I felt the plane was not very comfortable for a 5 1/2hr flight. I will not fly this plane never on transatlantic it just not cozy like big airbus or b777. Air Canada should invest in big planes if it want to cash out on the passengers connecting their pacific flights."
Výhody: "The best thing about the flight was the flight attendant Eric. He went out of his way to make everyone’s flight good. He was very professional and friendly."
Nevýhody: "The only thing we didn’t like really was that the back rests didn’t recline and that there was no monitors/screens like other aircraft. Seemed very “budget” like."
Výhody: "Good transfer of bags through Toronto to Vancouver."
Nevýhody: "Lax schedule, poor seating and comfort, poor food, charging for wine. Flight provided by Air Canada Rouge."
Výhody: "Politeness of crew. The employee at Toronto was able to change my middle seat to aisle as requested. My original seat was aisle but it was changed and I found out in Boston."
Nevýhody: "That it was cramped. I was on a 4seat row, aisle, but I had the man next to me encroaching on my leg and arm space"
Výhody: "The service was terrible, the crew did not care about anything and not willing to help or resolve issues."
Nevýhody: "I did not like the Air Canada service."
Nevýhody: "Delayed 4 hours so I missed my connection. Flight attendants not kind. Could not sleep due to flight attendants chatter standing next to my seat."
Výhody: "Great crew and smooth flight. Boarding is a bit stressful because storage is eaten up quickly by other passengers. Great movie selection and decent food. Thank you!"
Nevýhody: "Extremely delayed, and changed our seats to worse ones"
Nevýhody: "7:05am Flight got cancelled and they saw fit to rebook us on a 20:30pm flight.. decided to reroute us to anotjer city in canada and down to a different airport in DC Lost my luggage from time i checked it it at 0500am yo time dflight was cancelled and rebooked at 0700. And to fike claim and travrl without jt. Worst experience ever."
Výhody: "Quick services"
Nevýhody: "Entertainer system overload twice - without move the key"
Výhody: "Some of the roomiest most comfortable seats out there. Lovely staff."
Výhody: "Not to have to change plane between Prague and Toronto."
Nevýhody: "No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper."
Nevýhody: "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."
Nevýhody: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."
Nevýhody: "As soon as I got on the plane everything was fine but this flight was also delayed by an hour and I had my relatives waiting for me. On top of that they sent my bag to Buenos Aires which was the planes next destination. My bag was eventually brought to my home. Overall the experience with Air Canada has been horrible. And I lost 2 full days because of the airlines' delayed flights."
Nevýhody: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."
Výhody: "The movies"
Nevýhody: "The plane was late of 2 hours and 22 mins to board was late and once we got one sat there for an hour to board our bags. Ridiculous most poor service ever."
Výhody: "I enjoyed the entretainment system in this flight."
Nevýhody: "Sits were way to small and the space is something to consider"
Výhody: "Very good !"
Výhody: "Would have liked something other than pretzels."
Nevýhody: "Overall everything was great, but they lost our luggage going to our destination and coming back."
Výhody: "My onward journey was great. Return was not so. As a gold member I would have appreciated an upgrade. In a long flight I would have appreciated more water served regularly."
Výhody: "Comfortable, nice new plane. As best as you can expect for a long flight in a small space."
Nevýhody: "The dinner wrap was not great. The tea was undrinkable. Delay due to de-icing."
Výhody: "No snacks but love flying with Air Canada. Hope it continues."
Nevýhody: "Have to bring my own snack."
Výhody: "Boarding process was efficient"
Nevýhody: "Entertainment system options did not feature a lot of new content"
Nevýhody: "I've never been on a transatlantic flight that didn't offer a drink with dinner. Plus, not having a TV screen for passenger's entertainment is out dated. Time to upgrade these planes, or don't use them for long haul flights"
Výhody: "Seats and crew in Premium Enonomy were great"
Nevýhody: "Dinner was nice, but breakfast was lackluster at best - cold slice of banana bread was all we got after 6+ hours of flying! Also, I had a 60 minute layover in Toronto which is considered "legal", but I had to dash through the airport to make the flight and my luggage did not make it at all (and was not delivered to me until 38 hours after I landed in LHR). Would recommend NOT considering an hour ample time for a layover in Toronto going US to UK."
Výhody: "Fast flight"
Nevýhody: "No leg room Overbooked Bad choice of movies"
Výhody: "good communication from pilots on delays. Good boarding process."
Nevýhody: "Light didn't work, food not available on menu, beer was warm. charged incorrectly for trio meal. flight was a little late"
Výhody: "Got upgrade"
Nevýhody: "Delayed 1 hour , totally full"
Nevýhody: "Did not make this flight."
Výhody: "They were quick to bring meals and snacks. Friendly and accommodating flight crew."
Nevýhody: "For a 9 hour flight, I would have preferred a heads up that there is no in-flight entertainment and you need to have a charged device of your own with the Air Canada app pre-installed. And if you didn't get that memo and you have an Apple device, you're out of luck. Otherwise you can rent an iPad for $10. The chairs were thin and flimsy making it difficult to sleep. And unfortunately we got a "window seat" that did not have a window. It was very disappointing."
Výhody: "Fast onboarding and the tinted windows for sleeping"
Nevýhody: "Flight attendants weren't as friendly or willing to accomodate"
Výhody: "I enjoyed the selection of movies that they had."
Nevýhody: "Seats are wildly uncomfortable and cramped. I guess that is what you come to expect from flying, but man does it suck. Longer flights, over 4 hours, should include a complimentary snack. It is a long while to go without food, and paying 5 bucks for a small pack of candy is a bit ridiculous."
Nevýhody: "Air Canada Oversold my flight, the process of reaching my destination was incredibly painful and uncertain. For example -at one point an Air Canada service representative provided me with a ticket for my original flight with a seat assignment however when I tried to board the aircraft the gate agent confiscated the ticket and then destroyed it advising that I was not supposed to get a seat. Air Canada gate agents and check in staff were visibly struggling with the computer booking/reservation system at multiple points throughout this process. For example - at one point my bag was checked on a flight that I was not on and the gate agent openly expressed disbelief and concern that it was happening outside their control... very concerning."
Výhody: "We arrived to our destination safely"
Nevýhody: "Overbooked flight Switched gates at the last minute before boarding--very confusing. Filthy bathrooms on plane Typical bad airline food; couldn't even break apart dinner roll it was so rubbery. No individual movie screens, had to use your own mobile device and earphones or pay $10 to use an ipad provided by the plane to access in-flight network. Overall very disappointing service. Expected much more from Air Canada."
Výhody: "Everything and I have alot if air miles under me.The flight crew was great. The aircraft was great."
Nevýhody: "The food could have Ben a little been a little better."
Výhody: "Landing safely."
Nevýhody: "NO frequent flyer miles after agents said there could be. Hours wasted trying to get miles."
Výhody: "Check in"
Nevýhody: "Food and entertainment"
Nevýhody: "Boarding: Late Crew: Lied to me about doing me a favor changing seats while it was me who did it online Comfort: narrow seats Food: purchasable, nothing included Entertainment: no screen available and was told an app could be downloaded just when the plane was about to take off"
Výhody: "Very fast flight"
Nevýhody: "In flight Audio didn't work"
Výhody: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."
Výhody: "The idea of READ BOOKS via the in-plane entertainment system. Very limited book choices so not of interest, and often interrupted as the system kept dropping. Great opportunity though to expand Vs boring and mindless TV shows and low rated straight to video view movies."
Nevýhody: "Delayed, food (best not to touch), seat PC power charge plugs didn't work, was NOT allowed to use wireless PC mouse !!! (1st ever in 20 years of off-line PC use to work on planes), the seats were old and smelled, the in-plane access to movies plug-in didn't work, the TV shows kept disconnecting, crew had no idea how to correct, Montreal airport was dirty and poorly maintained, the one restaurant with service had the worst food I ever ate with promised internet access and PC / Phone charging facilities NOT working. Amazing stuff !!. So awful it now seems funny !...Almost missed my days in and out Sanaa Airport in Yemen with Yemen Air !!!"
Výhody: "flight was cancelled. huge inconvenience."
Výhody: "Superb! Great flight, great food, great service! Will definitely fly Air Canada again!"
Nevýhody: "Moving through security and customs in the Toronto airport was incredibly slow, with 4 or 5 checkpoints, all with lines. Staff were polite but there were not enough of them. We almost missed our connecting flight, and our bags apparently did miss it, because they have not yet arrived in Chicago (see previous comments). Air Canada should have seen the problem in terms of timing with the connecting flight and expedited better. Will try to avoid Air Canada in the future, especially if there are connections in Toronto."
Výhody: "Fast & efficient"
Nevýhody: "Crew was strangely inflexible about rules that I had not encountered before- being only in ticketed seat until at altitude (the flight was very empty), only specific headphones during takeoff & ascent, no headphones or electronic devices at all during final descent and landing."
Výhody: "Ease of boarding"
Nevýhody: "My husband being injured and in severe pain!!! It ruin our anniversary which was on the exact date of the accident, 4/8!! The sandwich had a razor thin slice of turkey on a big roll!! Shane on them!"
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