Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.
Nevýhody: "Need improvements"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Crew was good"
Nevýhody: "Boarding, comfort of seat"
Výhody: "Crew was very attentive & met all my expectations."
Výhody: "Crew was nice. Seat was broken for recliner."
Nevýhody: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."
Nevýhody: "Toilets needs air freshener as so many passengers use them."
Výhody: "Friendly crew and easy boarding"
Výhody: "The crew was amazing and delightful"
Nevýhody: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Výhody: "The crew was amazing."
Nevýhody: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Výhody: "No delays"
Nevýhody: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Výhody: "Staff on the plane is fantastic."
Nevýhody: "No option to pick a seat in economy class."
Výhody: "The service was great and was on time"
Nevýhody: "The service and was"
Nevýhody: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Výhody: "Crew were very helpful and courteous"
Nevýhody: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."
Nevýhody: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Nevýhody: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Výhody: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Výhody: "Had always liked the airline and on board crew members"
Nevýhody: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
Výhody: "The crew was friendly and helpful. And the food choices were good."
Výhody: "price, comfort, food"
Výhody: "It arrived on Time."
Nevýhody: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Výhody: "It was normal flight"
Nevýhody: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Výhody: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Nevýhody: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Nevýhody: "Out dated inflight entertainment system"
Nevýhody: "15 passengers waiting in line for the bathroom"
Výhody: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Nevýhody: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."
Výhody: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Nevýhody: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Výhody: "Had a great experience with this flight"
Nevýhody: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Výhody: "Great service and food."
Výhody: "Love it. Newer airplane; state of the art high-tech."
Výhody: "I liked everything about the flight."
Výhody: "Leg room in economy"
Nevýhody: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Výhody: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Výhody: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Nevýhody: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Nevýhody: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"
Nevýhody: "Worst customer service"
Nevýhody: "I miss my bag because the stuped worker. I arrived to my country without bag"
Výhody: "The flight was short but the plane was well maintained and the crew was accommodating."
Nevýhody: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Výhody: "Good service and flight."
Nevýhody: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."
Výhody: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Nevýhody: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Výhody: "Service of the inflight crew and food quality."
Nevýhody: "Too short layover time in Doha. Had to run from one gate to another to make connection"
Nevýhody: "I gave the food 4 stars only because of better meals that I have had with a different but similar class airline. It is good food but it is not excellent."