Najděte levné lety do York

Výhody: "The crew was very helpful & friendly"
Nevýhody: "The a/c or fans were on too high"

Výhody: "Crew very courteous as usual"
Nevýhody: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Výhody: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Nevýhody: "The seating and leg room is quite cramped"

Nevýhody: "It was delayed"

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Safety"
Nevýhody: "Small seats only 2 bathrooms,"

Výhody: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "The attendants were very pleasant and the food delicious"
Nevýhody: "A bit cramped in economy"

Výhody: "Great service & lots of room to sleep"

Výhody: "Very professional!"

Výhody: "Swiss service relayable"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "On time; everyone friendly and helpful."

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Nice crew, nice plane"
Nevýhody: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Výhody: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"

Výhody: "Plane on time, crew friendly. Great flight!"

Výhody: "I am very satisfied and I will recommended it to my friendships"

Výhody: "typical Swiss quality"
Nevýhody: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Nevýhody: "Seats too small."

Výhody: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Nevýhody: "1h45 departure delayed with no compensation."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Nice, clean and modern airplane with great service"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Nevýhody: "Minimalist breakfast."

Výhody: "Nothing"
Nevýhody: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Nevýhody: "Narrow feeling seat"

Výhody: "Very positive opinion about the flight."
Nevýhody: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "Nothing"
Nevýhody: "The least amount of legroom ever. It should be illegal how close those seats were."

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Nevýhody: "Plane was cramped"

Výhody: "No issues. Loved it."

Nevýhody: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."

Nevýhody: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."

Výhody: "Old plane, bad entertainment system, no electric plug for PC, cramped seats..."

Výhody: "efficient boarding pleasant staff punctual"

Nevýhody: "Late leaving HK meant I missed connecting flight!"

Výhody: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Nevýhody: "Can't think of anything"

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Výhody: "Crew very good"
Nevýhody: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Nevýhody: "Highly recommended for efficiency"

Nevýhody: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Nevýhody: "40 minute delay in departure due to late arrival of incoming aircraft."

Výhody: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Nevýhody: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Nevýhody: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Výhody: "Not much at all"
Nevýhody: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Both parts of flight was superb n/a"

Výhody: "Good connection time and easy to get through security"
Nevýhody: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "On time"

Výhody: "Everything! The service of the flight attendants, in full ugh entertainment."
Nevýhody: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Changed planes, flight didn't get cancelled"
Nevýhody: "2 hour delay"

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Overall, was good!"

Výhody: "Friendly crew"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "as usual flight itself was okay"
Nevýhody: "no major complaints"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "Timeliness, clean cabin, professional service."
Nevýhody: "Climbing latters to board."

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Nevýhody: "Old plane, slow crew"

Výhody: "It got me where I wanted to go, non-stop, for a reasonable price."
Nevýhody: "The economy seats seem to be narrower than they are on other airlines."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "This is always a pleasant airline to travel with."
Nevýhody: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Výhody: "This is always a pleasant airline to travel with."
Nevýhody: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Výhody: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Nevýhody: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Výhody: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Nevýhody: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Výhody: "Plane, pilots and the leader of the crew"
Nevýhody: "The flight attendant in the back needs to be more educated"

Výhody: "Crew was very friendly, food was decent and the boarding was a breeze."

Výhody: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Nevýhody: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

Nevýhody: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Nevýhody: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Nevýhody: "Long delay."

Výhody: "Nothing stood out compared to other airlines"

Výhody: "I had double seat all to myself so that was nice."
Nevýhody: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"

Nevýhody: "Not having an opportunity to serve water because it was time to prepare for landing"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Very organized airline. Friendly staff."

Výhody: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Nevýhody: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Výhody: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Výhody: "The flight was very smooth"
Nevýhody: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Nevýhody: "Nothing to dislike"

Nevýhody: "Flight was cancelled and we weren't notified."

Výhody: "The seat was comfortable."
Nevýhody: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Výhody: "N/A"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "Poor service, will not fly again with this airline"

Výhody: "The seats on Austrian airline are very comfortable"
Nevýhody: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Nevýhody: "Comparing with LOTPolish everything wasmore than better"

Výhody: "Flight crew was pleasant, calm, and efficient."

Výhody: "All"

Výhody: "It was fast and comfortable"
Nevýhody: "---"

Výhody: "Quick boarding and exit off the plane"
Nevýhody: "No little foot rest , no blanket in the winter"

Výhody: "Staff are pleasant and competent."

Výhody: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Nevýhody: "Boarding process was incredibly slow, which delayed our flight."

Výhody: "Excellent service on airplane, ample legroom in economy, the largest movie selection I've seen on a flight, delicious food. I had the vegetarian option and I was not disappointed."
Nevýhody: "The boarding process at Vienna airport was unorganized and took longer than necessary."

Výhody: "Comfort seat. Good mouvies"
Nevýhody: "The aircondition was to high. I was almost frozen."

Výhody: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Nevýhody: "Can't answer this question because everything was fantastic."

Výhody: "The plane was comfortable and the crew was very nice."
Nevýhody: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "best blanket any business class."

Výhody: "The food They were kind"
Nevýhody: "-"

Výhody: "staff very friendly"
Nevýhody: "Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Výhody: "very professional and kindly service"

Nevýhody: "This connecting flight OS717 from Vienna to Budapest was cancelled only ca. 1 hour before the scheduled departure, no concrete reasons were told us why. Passengers were taken to Budapest later by bus, arriving there more than 2,5 hours later, than planned. Only compensation was a voucher of 6€ to McDonalds, where menus costed 6,99€.. According to information staff at the airport and the flight's history on the internet, this flight OS717 gets cancelled very-very often, AVOID, never book again."

Výhody: "Crew was very friendly."
Nevýhody: "As a 'short' flight, food was offered for purchase - I didn't have any. Seats were comfortable but the controller for the entertainment was in the armrest and was constantly changed by elbows hitting buttons unintentionally.. Seats were generally too narrow for US shoulders. The entertainment system was poorly designed and everything interesting cost added money - FORGET IT."

Výhody: "Flight crew was great - very attentive to our needs. Food was good. Boarding process was well organized."
Nevýhody: "The seats were way too small for an overseas flight. I had plenty of legroom - OK for economy, but there was not nearly enough shoulder room for the 3 people in our row. There was a wide variety of entertainment, but largely nothing engaging. Originating boarding pass did not pick up my trusted traveller status, making security in O'Hare a hassle."

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Výhody: "Good for both."
Nevýhody: "Bigger seats."

Nevýhody: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nevýhody: "There were several flight delays and gates were changes a few times."

Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Nevýhody: "Nothing"

Výhody: "Shirt flight but well catered, boarding was efficient and quick."
Nevýhody: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Great"
Nevýhody: "Great"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Really friendly staff. Great service"

Výhody: "The food service was good and the flight attendants were friendly."
Nevýhody: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Výhody: "Consistently high standards"
Nevýhody: "Nothing"

Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"

Nevýhody: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Nevýhody: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Výhody: "quick and relaxed"

Výhody: "was very quick"

Výhody: "Easy boarding, plenty of room"

Nevýhody: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Výhody: "The included snacks and the seats."
Nevýhody: "Nothing."

Výhody: "That we didn’t crash"
Nevýhody: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Výhody: "The crew were pleasant"

Nevýhody: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Výhody: "Easy airport business"

Výhody: "quick boarding, responsive Airline stewardess, very polite."
Nevýhody: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Výhody: "captain was great."

Výhody: "Was able to check in online, very convenient and easy to access site."
Nevýhody: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Výhody: "Captain was updating us with the delay status."
Nevýhody: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Nevýhody: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Výhody: "Crew very efficient Food was reasonably good Good movie selection"
Nevýhody: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Výhody: "early arrival,comfort"
Nevýhody: "late boarding while standing around waiting for pilot to ararive"

Nevýhody: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"

Nevýhody: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Výhody: "Friendly crew. Good snacks. Timely updates about delays.cr"
Nevýhody: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."

Výhody: "Nothing really"
Nevýhody: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."

Výhody: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Výhody: "On time"
Nevýhody: "Terrible boarding process. Clunky landing."

Výhody: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Nevýhody: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Flight was on time."
Nevýhody: "In flight complimentary food and drink service could have been better."

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "Great food and friendly crew."
Nevýhody: "Seatback system was old and not very functional."

Nevýhody: "There was no entertainment and the food could be better"

Výhody: "Red wine was excellent"
Nevýhody: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Nevýhody: "Great experience"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "No extra charge for simple refreshments."

Nevýhody: "Old plane."

Výhody: "Quick and efficient not lying more to say or critique."
Nevýhody: "Coffee and a bread roll as a snack??"

Nevýhody: "Na"

Výhody: "Flight on time"
Nevýhody: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Výhody: "That I was able to sleep a bit on the flight - and that we gained an hour."
Nevýhody: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Výhody: "Everything was fine"

Výhody: "Food was good. Crew nice and professional."
Nevýhody: "Landing was not so smooth."

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Výhody: "Nothing"
Nevýhody: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Výhody: "The crew and flight was faultless"
Nevýhody: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Výhody: "Nithing"
Nevýhody: "They were unfreindly and rude."

Výhody: "Plus seat was good. On board crew was nice."
Nevýhody: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Výhody: "Free snack and drinks. Good service."

Nevýhody: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Výhody: "The fresh bread and cheese."
Nevýhody: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"

Výhody: "The airbus 380 was great and the staff very nice"
Nevýhody: "Too mych bad smells after a few hours"

Výhody: "Staff was nice"
Nevýhody: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Výhody: "Punctual, great food in Premium Economy, friendly crew."
Nevýhody: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Výhody: "Hospitality of the flight attendants"
Nevýhody: "Toilets could hv been cleaned more often"

Nevýhody: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Výhody: "Priority boarding"
Nevýhody: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Nevýhody: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Výhody: "All crew I interacted with was great, friendly, and helpful."
Nevýhody: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Výhody: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Nevýhody: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Nevýhody: "Freezing"

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Výhody: "Food, drinks, and general service on board were all very nice"
Nevýhody: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Crew"
Nevýhody: "No entertainment or usb plugsto charge."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Nevýhody: "Can't think of anything."

Výhody: "should let first board passenger in rear rows and not everybody together."

Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."

Výhody: "Proffesional and courteous"
Nevýhody: "I was quite satisfied"

Výhody: "Decent food, polite crew. All you can ask for such a short flight."
Nevýhody: "No entertainment, but for such a short flight that's not such a problem. Seat pitch is a bit tight."

Výhody: "Paid to upgrade to larger seat. Food mediocre at best."

Výhody: "crew, very kind people, multilingual"
Nevýhody: "one hour delay, but they send a kind apologize by mail"