Výhody: "Amazing crew, seats were super confortable. Overall top experience !"
Výhody: "The crew was very good. Seat was comfortable."
Nevýhody: "Running water in the bathroom."
Výhody: "Everything is excellent"
Nevýhody: "All is well"
Výhody: "Crew was amazing"
Výhody: "The crew was v good"
Nevýhody: "The seats and boarding staff"
Výhody: "Amazing service. Incredible comfort."
Výhody: "Very pleasant and comfortable flight."
Výhody: "Seat comfortable"
Výhody: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Nevýhody: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Výhody: "Crew was amazing"
Výhody: "Attentive and efficient"
Výhody: "Crew is good. Flight got delayed"
Nevýhody: "Food is good."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Nevýhody: "Nothing. Every thing was great!"
Nevýhody: "Excellent service !!!"
Výhody: "Everything was GREAT!"
Nevýhody: "The flight is too long"
Nevýhody: "Many of the entertainment systems were broken."
Nevýhody: "Food and seat comfort could be better"
Výhody: "The airline was helpful even though the flight was delayed"
Nevýhody: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Výhody: "Too tired after almost 24 hours traveling. No complaints."
Výhody: "Nice airplane, great crew."
Nevýhody: "Beef stroganoff was terrible"
Výhody: "Boarding was smooth; Plane was clean; Flight departed on time;"
Nevýhody: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Nevýhody: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Výhody: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Nevýhody: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Výhody: "Excellent service. Excellent quality of food."
Výhody: "Smooth take off and landing."
Výhody: "Small airport"
Nevýhody: "Transfer is inconvenient."
Výhody: "The crew service"
Nevýhody: "The cost of internet access"
Výhody: "Same as above"
Nevýhody: "Same as above"
Výhody: "Excellent service from the crew. Flight on time."
Výhody: "I like everything about the flight"
Nevýhody: "Flight was very long"
Výhody: "Crew welcomes"
Nevýhody: "Bad takeoff and landing"
Výhody: "Service great and on time"
Nevýhody: "Lounge in Cape Town was bad."
Výhody: "Complimentary upgrade to business class."
Výhody: "Again, the crew were top notch"
Nevýhody: "Comfort and available entertainment were so-so"
Výhody: "Crews and quality of food was great"
Výhody: "Crew had amazing customer service with a badly serviced plane"
Nevýhody: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Nevýhody: "Seat cushion was hard for long flight time!"
Výhody: "SPECIALLY THE CREW SERVICE EXCELLENT"
Nevýhody: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Výhody: "Excellent customer service"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Crew was very good and the food excellent."
Nevýhody: "Seat space is a little small."
Výhody: "Crew was very nice and accommodating."
Nevýhody: "One piece of our luggage did not arrive on time."
Nevýhody: "My luggage was lost during transit even thout it was a 1h 50 minute layover."
Nevýhody: "I like everything. I know most countries dont like turks. But turkish are best nationality. With big hearts."
Nevýhody: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
Výhody: "Plane clean, newish. Went up, took us there, landed."
Nevýhody: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Výhody: "The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything."
Výhody: "The seats have ex space"
Nevýhody: "Counter check in had me take some close off my bags for over weight even I’m allowed to carry two Luggage and. I had one only"
Výhody: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Nevýhody: "Just about everything"
Výhody: "Good personal movie choices"
Nevýhody: "Taking a bus to plane"
Výhody: "Food drink"
Nevýhody: "Knee room tight"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "the plane was nice"
Nevýhody: "the timing was so bad"
Nevýhody: "Departure from Istanbul was delayed, then there was a backup for takeoff, so we sat on the tarmac an extra half hour. Still don't understand why the Istanbul-to-IAD flight is scheduled to be an hour and a half longer than the IAD-to-Istanbul leg was. Apparently there was no effort to make up lost time, so our scheduled 7:10pm arrival was after 8pm. Pasta dish was clearly supposed to be a hot meal, but it was cold when served."
Výhody: "The seats were comfortable and the first meal was great! Staff was friendly and the bathroom was VERY clean and nice."
Nevýhody: "I didn't like the multiple, repetitive announcements. I would suggest that once the guest has picked their language preference on the screen, they then only hear announcements once in their preferred language. Also, our first transfer flight with Turkish allowed for us to carry our personal camera, but then on our main connecting flight we were told that we couldn't have it as a carry on. We would have stowed it in checked baggage had we been previously told. This was incredibly frustrating."
Nevýhody: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
Výhody: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Nevýhody: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "I liked the movie options and the fact that we were given blankets and pillows."
Nevýhody: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."
Výhody: "Flawless in every way"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "To small area for passengers after security before boarding"
Nevýhody: "Their boarding pass listed departure time for boarding time which confused me. The staff in Istanbul is extremely unprofessional and have caused me to missed my connecting flight. I had to get a visa and waited almost 2 hours in line in order just to be able to reschedule my flight."
Výhody: "Courteous and efficient crew."
Výhody: "Wonderful service and amazing food."
Nevýhody: "Beds weren't flat on business class. My feet were hanging all the trip."
Výhody: "There was a real good meal included on this relatively short flight. The crew was friendly. Best airline I've experienced in a while. ."
Nevýhody: "Too little leg room. My knees touched the seat in front. Boarding was a little weird. It was announced that families with children etc were to board first. But then the groups were not called when each of them started boarding (or was that the flight to LAX? Anyway, only a minor thing)"
Výhody: "On time"
Nevýhody: "Had to wait 1 week for the money to be unblocked which affected my vacation"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."
Výhody: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Nevýhody: "More legroom would be nice. Boarding was a bit delayed for no visible reason."
Výhody: "Excellent service and food."
Výhody: "Entertainment choices were great, entertainment available at seat back was excellent."
Nevýhody: "By the time they reached my row (37), they had run out of lemonade, chicken dinner, and even customs card. That was poor stocking. The service was mediocre at best. When I asked for beer and a cup of water, the female flight attendant ignored my request and just gave me water. Chicken entree had run out. When I pointed out that I do not eat beef, I was given a half-eaten special-order vegetarian tray: the salad, dessert, bread were all missing. I had to ask again for the rest of the contents of the tray and the male flight attendant was none too happy. So much so that, come breakfast time, he deliberately skipped serving me breakfast - he served the people on both my sides, and just walked away without so much as an explanation. That is rude and obnoxious behavior not becoming of anyone in the service profession."
Výhody: "the crew, meal, flight, every thing was excellent"
Nevýhody: "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."
Výhody: "Food / service / timeliness"
Výhody: "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"
Výhody: "Short trip ... and a pleasant crew."
Nevýhody: "The Aircraft from Ben Gurion to Istanbul was older and not modern, clearly due to the fact that it was only a two hour flight. It lacked the modern perks found in newer aircraft."
Výhody: "Food was good. Crew were good."
Nevýhody: "I had checked in and had boarding passes with assigned seats. I need an aisle seat and JUST ASSUMED when the check in person at LAX; tore up our pre-boarding checkin with seat assignments that I was given an AISLE SEAT. I WAS NOT AND DID NOT KNOW UNTIL WE BOARDED. THE GENTLEMAN ON THE AISLE DID NOT WANT TO CHANGE. WE WARNED HIM THAT WE GET UP AT LEAST 3 - 4 TIMES ON A 12 HR FLIGHT. We did and woke him up at least 2-3 times. BAD FLIGHT FOR ME...I WILL DOUBLE CHECK NEXT TIME FOR AN AISLE SEAT FOR ME OR MY WIFE. jAMESDEAN BUCKLEY email@example.com"
Výhody: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Nevýhody: "Leg room in economy line."
Výhody: "lots of leg room good food"
Výhody: "Yes, very clean ,respectable and helpful."
Nevýhody: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."
Výhody: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Nevýhody: "737 B 800 seats don't recline much like Turkish air or Saudia!"
Nevýhody: "Seat comfort"
Výhody: "The crew was okay but seat comfort on the A330 not so good."
Výhody: "The crew was amazing, but the sit was uncomfortable"
Nevýhody: "Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain"
Nevýhody: "Food was not it should be for business class"
Nevýhody: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Výhody: "The crew was friendly"
Nevýhody: "The comfort, the plan was old and seat were not comfortable"
Nevýhody: "The food could improve and for overnight flights, it would be nice if they could provide blankets. I took 4 flights 2 of them were delayed ."
Nevýhody: "It was all great"
Výhody: "Rapidity for delivering the luggage"
Nevýhody: "Verification of visa"
Výhody: "The food was hot."
Nevýhody: "The flight was delayed by almost 2 hours."
Výhody: "Amazingly soft landings, as always."
Výhody: "Food was good."
Nevýhody: "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."
Nevýhody: "trip was very short however the crew was so nice and cooperative."
Nevýhody: "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"
Výhody: "crew was good and seats was just OK"
Nevýhody: "more leg room"
Výhody: "On time. Hot food."
Nevýhody: "No water bottles available. Food bland."
Výhody: "The pilot"
Výhody: "It was ok"
Nevýhody: "It was ok"
Nevýhody: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane."
Nevýhody: "My reservation was 2 pieces luggage from Cairo to Kuwait and the same from Kuwait to Cairo ... when I went to the airport Egypt air told that my flight from Kuwait to Cairo just 1 piece and that because you didn’t reserve your ticket from Egypt air directly ... and that made a problem to me Thanks"
Nevýhody: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
Výhody: "I’m sitting at Buisness which I usually do !!!"
Nevýhody: "Wish they renew the cabin knoiwngvthat in even in business but it is so old and food is v avarage also the service is v avarage even they don’t offer you before flight any drinks !!!!!"
Nevýhody: "Everything is bad, food is horrible, tea is cold, AC is not cold and not serving even water for 2 hours since the take off. When arrived we got transported to terminal in old bus after waiting long time for the bus to return from taking the first patch of passengers."
Nevýhody: "I’m an older disabled man and no one was polite enough to even offer to assist me with my bag getting on it off plane."
Nevýhody: "I chipped my tooth eating your food and no one could help me except to say sorry"
Výhody: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Nevýhody: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."
Nevýhody: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."
Výhody: "Crew was super nice and helpful. Flight schedule was on time."
Výhody: "The Pilots professionalism, frequent updates. The attention given to the passengers, especially mother's and babies."
Nevýhody: "Ground staff arbitrarily decided whose carryon luggage they should take because the flight was full and loading over head compartments do take up time and might cause delay. I would like to suggest that an announcement be made and ask passengers to volunteer their carryon to be loaded with other luggage..."
Výhody: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."
Výhody: "Customer service very very very bad And tickets was too expensive"
Nevýhody: "Food ordinary"
Výhody: "The crew was great. Very helpful and friendly."
Nevýhody: "Everyone was courteous. And considerate. Like me!"
Nevýhody: "Middle chairs is very narrow"
Výhody: "Great crew, members always welling to help"
Nevýhody: "Thanks it's been a good experience"
Nevýhody: "The plane was so hot and the stewardess were rude and impatient."
Nevýhody: "Fligjt from Cairo to Toronto was very unorganised and unprofessional. Did not follow appropriate protocol for boarding procedures. Delayed. Unprofessional staff in Cairo."
Výhody: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
Nevýhody: "Having more movie options would have been good."
Nevýhody: "why do you have 3 people in 1 row and zero in another?"
Výhody: "Do African airlines always have to be late. Poor communication"
Nevýhody: "Being late with poor communication. You have all our details. Speak to us"
Výhody: "flights were delayed both ways"
Výhody: "the flight was clean"
Nevýhody: "I wasn't informed at all that I'm required to have a valid visa for the double transit on the trip back, I wasn't warned about, I was denied to board the plane in cairo and I was forced to pay $400 fine to be on a different flight I was on transit for more than 10 hrs as opposed to 2.5"
Výhody: "Set hosboliblity"
Nevýhody: "Flihgt not on time lite about 25 m"
Výhody: "Everything was good"
Výhody: "Nothing to like, seats are cramped and worn out."
Nevýhody: "No subtitles or closed captioning on movies or TV programs"
Nevýhody: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
Výhody: "That it was a direct flight"
Nevýhody: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Nevýhody: "Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae"
Nevýhody: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"
Nevýhody: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"
Výhody: "Nice clean plane"
Nevýhody: "Snacks would have been better than a cheese sandwich"
Nevýhody: "I slept most of flight, boarding was okay."
Nevýhody: "Again entertainment system was horrible with flickering screens"
Nevýhody: "The entertainment system was horrible."
Výhody: "Seats were superb. Competitive price"
Nevýhody: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Nevýhody: "Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul"
Výhody: "entertainment, good movie choices"
Nevýhody: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Nevýhody: "In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about."
Výhody: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Nevýhody: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."
Výhody: "Roomy business class"
Výhody: "Decent entertainment system and choices."
Nevýhody: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!"
Výhody: "Oman Business lounges good in Bkk also"
Nevýhody: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Výhody: "Business lounge & airport in Muscat efficient in operation"
Nevýhody: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Nevýhody: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."
Výhody: "The crew were friendly and helpful."
Nevýhody: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
Výhody: "The stopover was short ."
Nevýhody: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Výhody: "Every thing was as per as mentioned g"
Nevýhody: "So far good experience"
Výhody: "Service, food, Cabin cleanliness, friendly service"
Nevýhody: "Every thing was good"
Nevýhody: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."
Výhody: "Service was sufficient."
Nevýhody: "We were told our luggage will be on the ramp but we had to wait at the luggage carousel. Our landing was very rough and alarming."
Výhody: "We took off on time. Attendants were nice. Value for money."
Nevýhody: "Lavatory I used was a bit messy. Meal option was a bit blah."
Výhody: "Didn't have any issues during the 8-hour flight. It was smooth all the way"
Nevýhody: "There was a slight delay before we took off. Pilot said it was something about documents. there was a crying baby all throughout the flight"
Výhody: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Nevýhody: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"
Výhody: "Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout."
Nevýhody: "Food wasn't great, but can't complain about the meat or veggie option."
Nevýhody: "Everything, the plane, service, attitude"
Výhody: "It's good the service from the start, from check in and from the stewardess .... good flight"
Výhody: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Nevýhody: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."
Výhody: "The price was great. Nothing not to like about my experience."
Nevýhody: "Although they claimed to be affiliated to StarAlliance, they were not able to include my StarAlliance membership number."
Výhody: "Everything was awesome!"
Výhody: "Prompt; good leg room; decent food on each leg of the flight"
Nevýhody: "No complaints"
Výhody: "Crew, on time departure and ahead arriavel"
Nevýhody: "Food was unexpected from Oman air."
Výhody: "Crew was friendşy"
Výhody: "I liked it when we arrived at our destination."
Nevýhody: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."
Výhody: "The Food quality was good and the flight schedule was on time with great punctuality"
Nevýhody: "While being served the meals - I asked for white wine, on which i was only been given after the round of meals was over.. so which did not serve my convenience as I was expecting it to be having it with my meals."
Výhody: "The staff were very sweet and the food ok as airline food goes but..."
Nevýhody: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."
Výhody: "Only the lounge experience during the layover is worth mentioning which was quite comfortable in my opinion"
Nevýhody: "Seats on the Muscat - Riyadh sector were quite ordinary and there were no TV screens in front of passenger!"
Výhody: "crew tried to make the best of limited resources."
Nevýhody: "no individual entertainment. restroom facilities limited."
Nevýhody: "Counter lady behavior"
Nevýhody: "The plan was small"
This flight is always late departing
Výhody: "Amazing crew,spacious seating and great service."
Výhody: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
Výhody: "Quick flight"
Nevýhody: "Overhead space too limited, grumpy staff, bad food options"
Výhody: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
Nevýhody: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
Nevýhody: "Reduce the fare"
Výhody: "Very prompt. Nice crew."
Nevýhody: "Comfortable enough seat could be better. Food Entertainment -there was none."
Výhody: "The route is better vs. Air Astana. Shorter by flying over Kyrgyzstan."
Nevýhody: "Boarding in Dubai - waited somewhat 15 mins inside the bus upon arriving to the plane."
Nevýhody: "The crew could have been friendlier and nicer."
Výhody: "Airport pass"
Nevýhody: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."
Výhody: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Nevýhody: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Výhody: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Nevýhody: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Výhody: "There was nothing to like in this flight. Terrible experience!!!"
Nevýhody: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Výhody: "All good"
Nevýhody: "No water service Thats all"
Nevýhody: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
Nevýhody: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Nevýhody: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."
Nevýhody: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Výhody: "I like the service.People are very helpful in the airport"
Nevýhody: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
Výhody: "Quick service"
Nevýhody: "Small plane, uncomfortable seats, bad food"
Nevýhody: "See above"
Nevýhody: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."
Nevýhody: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
Nevýhody: "Didn't make it to my destination yet"
Nevýhody: "The travel agent I selected completely ruined my whole experience."
Výhody: "We did not crash."
Nevýhody: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Výhody: "Plane was under half full"
Nevýhody: "Boarded on time but sat on the ground over an hour with delay. Food not an option, no water"
Výhody: "I didn't find anything to like"
Nevýhody: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Nevýhody: "no screens bad AC bad food"
Výhody: "crew outfits"
Nevýhody: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Nevýhody: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Nevýhody: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Výhody: "We are arived safe"
Nevýhody: "The attitude of the crew it was bad and the comportment very ignorant"
Nevýhody: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Nevýhody: "I prefer to have all misc costs incorporated into the ticket, the nickel and dime adds is aggravating."
Nevýhody: "It was a horrible experience"
Nevýhody: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Výhody: "None every thing was bad."
Výhody: "see above"
Nevýhody: "see above"
Výhody: "Amazing service and crew"
Výhody: "Inexpensive, but you get what you pay for."
Nevýhody: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."
Výhody: "Absolutely nothing,"
Nevýhody: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Nevýhody: "The are so cheap no water to drink"
Výhody: "Cheap flight"
Nevýhody: "Very uncomfortable"
Nevýhody: "50 minutes delay as always!"
Výhody: "This flight though it does not have the reclining/bed seats was such a relief after the previous Emirates flight. The crew were so incredibly nice and helpful."
Nevýhody: "No reclining/sleeper seats in business class."
Výhody: "To be honest nothing in fly Dubai are good"
Nevýhody: "I the foods are very expensive."