Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Nevýhody: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Výhody: "nothing"
Nevýhody: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Výhody: "The price"
Nevýhody: "Screens or just at least free water or drink"
Nevýhody: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Nevýhody: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Výhody: "The flight was very uncomfortable and dirty"
Výhody: "Easy; fair prices; budget rates"
Nevýhody: "no entertainment (N/A)"
Nevýhody: "The set it was so bad"
Výhody: "Free cup of ice."
Nevýhody: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Výhody: "They delivered me my order sanwhich and flight was on time"
Nevýhody: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Výhody: "Always on time and prices"
Nevýhody: "Nothing"
Nevýhody: "Wait time, customer service"
Výhody: "Everything was smooth from boarding to landing."
Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Nevýhody: "Landing was very rocky"
Výhody: "The price"
Nevýhody: "The mass"
Nevýhody: "Space for the leg"
Výhody: "was not full so had some space"
Nevýhody: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Výhody: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Nevýhody: "The boarding process was unorganized and a bit frustrating."
Výhody: "You get what you pay for, nothing more and nothing less."
Nevýhody: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Výhody: "Cheap Air ticket"
Nevýhody: "Seats are not comfortable."
Nevýhody: "Late boarding for unknown reason."
Výhody: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Nevýhody: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Výhody: "like mentioned above"
Nevýhody: "nothing really"
Nevýhody: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Výhody: "Okay"
Nevýhody: "Old plane"
Nevýhody: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Nevýhody: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Výhody: "Flight was on time and luggage arrived. No problems!"
Nevýhody: "We didn't get a glass of water. Shame on you"
Nevýhody: "The way of talking to the passengers."
Výhody: "Roomy, comfortable seating. Clean and modern."
Nevýhody: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Výhody: "Same as above"
Nevýhody: "Same as above"
Výhody: "It didn't crash."
Nevýhody: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."
Výhody: "anything"
Nevýhody: "everything"
Výhody: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Nevýhody: "All food is for purchase. No in-flight entertainment."
Výhody: "If all you care about is price, then this is the way to go"
Nevýhody: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"
Nevýhody: "No information flight delay until you find yourself."
Výhody: "Delay for almost 1 hour.."
Nevýhody: "Nothing"
Výhody: "Nothing"
Nevýhody: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."
Nevýhody: "not direct flight"