Výhody: "Crew was nice and attentive."
Nevýhody: "I was disappointed that the middle seats were booked too. I was expecting the middle seats will be kept empty for social distancing purposes."
Nevýhody: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"
Nevýhody: "No comments"
Výhody: "Qatar airlines seat"
Nevýhody: "Bigger lavatory in the plains"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Better vegetarian food"
Výhody: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Nevýhody: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Výhody: "Staff is nice and polite."
Nevýhody: "Need more movies choice and TV"
Výhody: "Great crew"
Nevýhody: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."
Výhody: "Everything is perfect"
Nevýhody: "Entertainment on the Boeing 777 suffered from access problems"
Výhody: "Everything was just average to poor."
Nevýhody: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Výhody: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Nevýhody: "Service service The q suite the airport and more service"
Výhody: "Same again the crew were fab"
Výhody: "Customer service"
Nevýhody: "For 1.5 kilo overwait I’ve been charged $65"
Výhody: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Výhody: "Nice,clean, efficient"
Nevýhody: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Nevýhody: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Výhody: "Great service, friendly and helpful"
Výhody: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Nevýhody: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Nevýhody: "Business class luggage came late."
Výhody: "Very comfortable wii sleeping compartment"
Výhody: "Excellent airport; always on time; good meals; excellent entertainment"
Výhody: "Leg room was relatively better than the Doha to Atlanta leg."
Nevýhody: "No goodie bags this time"
Výhody: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Výhody: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Nevýhody: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Výhody: "The check in crew needs training and learning the international rules Also they are missing kindness"
Nevýhody: "Need completely replacement with expert crew"
Výhody: "Everything is good thank you so mach !!!!"
Nevýhody: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."
Nevýhody: "Poor choice of inflight movies"
Výhody: "service, cleanliness"
Nevýhody: "seats too narrow, but understandable"
Výhody: "Stuardess verry nice, exceptional"
Výhody: "Service and crue was good"
Výhody: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Nevýhody: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Výhody: "Ground Crew was friendly and did adjust my seating."
Nevýhody: "Food quality was average. More choices needed."
Nevýhody: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Nevýhody: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Výhody: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Nevýhody: "Be more clear when explaining charges and fees including taxes"
Výhody: "Rhank you dear Qatar for excellent customer service"
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Výhody: "New plane, comfortable seats, cheerful and polite staff"
Nevýhody: "There were no overhead screens with the video clips about Greece and its food..."
Nevýhody: "Boarded plane from front of plane back. I paid €18 extra for my seat and I was the last to board. My bag was taken from me because there wasn’t room and it was lost during my layover. Crew members were all scowling and not helpful."
Nevýhody: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Nevýhody: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."
Výhody: "The service was excellent. I felt I was flying in first class. Thank you."
Nevýhody: "I think the entertainment should include movies."
Výhody: "Flight was the best I've taken in a long time - comfortable plane with plenty of room between rows friendly crew and tasty food"
Nevýhody: "Check-in was ridiculous it took almost an hour to check in even though there were not many people in front of us and boarding took a very long time"
Nevýhody: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Výhody: "Everything was on-time, easy, and fairly quick."
Nevýhody: "The legroom."
Výhody: "Very nice crew! Comfortable aircraft"
Nevýhody: "The three boarding passes sent to my email with no practical option to use them"
Nevýhody: "We couldn’t check in until 90 minutes before Departure."
Výhody: "The crew, the food"
Výhody: "They even give you food on a lunchtime flight~"
Výhody: "We made it to destination."
Nevýhody: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."
Nevýhody: "Limited space. Unacceptable"
Výhody: "The crew were very professional and polite on board and the food was excellent"
Nevýhody: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."
Výhody: "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."
Výhody: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Nevýhody: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
Výhody: "No complaints!!"
Výhody: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Výhody: "I enjoyed it, having a window seat in front of the plane. Time (also) flyes fast when you have a good time looking forward to your holiday in 'paradise' on Crete Island. The vieos from Crete were excellent."
Nevýhody: "There was a 20- minute- delay due to arriving a bit later than expected from Athens. I never get bored at an airport, though."
Výhody: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."
Výhody: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Nevýhody: "I loved the service during the flight and I can't wait to fly Aegean again!"
Výhody: "Surprised to have food."
Nevýhody: "Plane was very hot boarding. Here was not organized boarding."
Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Výhody: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Nevýhody: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"
Výhody: "Very bad"
Nevýhody: "All the team"
Výhody: "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
Nevýhody: "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"
Výhody: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"
Výhody: "Great food and drink."
Nevýhody: "So cramped!"
Výhody: "fare & connection time"
Nevýhody: "Check in opens 2 hours before the flight"
Výhody: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Nevýhody: "Apparently when booking a ticket with Aegan one check bag is not included unless indicated at the time of purchase. This was a surprise to me since during the purchase process this was not highlighted. Additionally the boarding process was VERY unorganized . No clear lines people just rushed to board even though specific numbers were annouced."
Výhody: "Quick and direct flight."
Nevýhody: "There wasn't any food or snacks. The airport was a bit chaotic."
Výhody: "Nothing particularly."
Nevýhody: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Výhody: "Leaving and arriving on time, snacks not bad."
Nevýhody: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."
Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"
Nevýhody: "Waiting area was very crowded. The flight was delayed."
Výhody: "Border and de boarding front and back of the plane"
Výhody: "The flight was smooth"
Nevýhody: "No clear signage on line formations Boarding pass kiosk was broken only one working CHAOS No one in authority assisting families or anyone else."
Výhody: "Very quick ...very nice the airport needs better signage ..not under your control I know but would help"
Nevýhody: "The staff at the counter snd in the booth were great"
Výhody: "The actual travel was very good."
Nevýhody: "I had to pay 40 Euros for the luggage and it had to be paid in local currency. The process was frustrating- not knowing they would not take a credit card, getting the cash at the airport bank and then going to an office on the second floor to get the receipt for paying for the luggage. Then back to get our boarding passes. After that it went well."
Výhody: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."
Výhody: "The crew members were so sweet."
Nevýhody: "Flight was late. I missed my connection."
Nevýhody: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."
Nevýhody: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"
Výhody: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Nevýhody: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Výhody: "Amazing leg room, free snack and drink, free wi-fi."
Výhody: "The crew was great!"
Nevýhody: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Nevýhody: "The 34 minute flight was delayed by almost 2 hours."
Výhody: "Space, happy vibes, clean"
Nevýhody: "Nothing it was super"
Nevýhody: "One hour late for take off..."
Nevýhody: "late flight once again"
Výhody: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Výhody: "Luggage came extremely quickly"
Nevýhody: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."
Výhody: "Movie selection was good."
Nevýhody: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."
Nevýhody: "No place to put my feet. No foot room"
Výhody: "Plane was very clean and drink service was frequent."
Nevýhody: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."
Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Výhody: "The stewardess is very polite and accommodating n"
Výhody: "all good."
Nevýhody: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."
Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Nevýhody: "Flyght was terible"
Nevýhody: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Výhody: "The flight was fast and conftable"
Nevýhody: "I didn’t get my food"
Výhody: "The air crew service"
Nevýhody: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."
Nevýhody: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."
Nevýhody: "The flight was delayed but due to efforts of the pilot we were on time!"
Výhody: "The food and service were fantastic!"
Nevýhody: "If possible, perry there could have been entertainment on the plane."
Výhody: "The crew were very kind. The food was good."
Nevýhody: "The space between the seats is very narrow and there is no entertainment."
Nevýhody: "It was late No food"
Výhody: "Emergency exit row leg room. Good stuff."
Nevýhody: "Flight time, slightly delayed departure."
Výhody: "Drinks were included"
Nevýhody: "No entertainment available not even to pay for. Wifi is overpriced"
Nevýhody: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Nevýhody: "The departing time is quite bad 4:20 in the morning"
Výhody: "The seat was comfortable."
Nevýhody: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Výhody: "Leg room, kind staff in the airplane"
Nevýhody: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Výhody: "very short layover and my check luggage made it all the way home with no problems"
Výhody: "Flight crew was pleasant, calm, and efficient."
Výhody: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Nevýhody: "Unprofessional very, very!"
Výhody: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Nevýhody: "I loved it all!!"
Výhody: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Nevýhody: "Entertainment on board was useful"
Výhody: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Nevýhody: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Výhody: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Nevýhody: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Výhody: "Quick boarding and exit off the plane"
Nevýhody: "No little foot rest , no blanket in the winter"
Výhody: "It was such a short flight, no comment for this leg."
Nevýhody: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."
Výhody: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Nevýhody: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"
Výhody: "Baggage in Riga was available the moment we got to the carousel."
Nevýhody: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."
Výhody: "Crew were very professional"
Nevýhody: "The seats"
Výhody: "Flight duration"
Nevýhody: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Výhody: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Výhody: "The food options were amazing and the wine was very nice!"
Výhody: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Nevýhody: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Výhody: "Absolutely nothing"
Výhody: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Nevýhody: "6 hours delay due to bad weather."
Nevýhody: "Flight was late abolutnie 1 hour"
Výhody: "I did not had a seat"
Nevýhody: "I did not had a seat"
Nevýhody: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Výhody: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Nevýhody: "Space between the seats."
Výhody: "On time without any delay"
Výhody: "Kind stevards clean plane no delay"
Nevýhody: "More comfortable seats but this is low cost company :)"
Nevýhody: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Výhody: "Staff cheerness"
Nevýhody: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Výhody: "The crew was very nice. The flight was ok"
Nevýhody: "Not much of a food choice.."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Nevýhody: "You have to inform the customers, that company needs you to have a visa"
Výhody: "The flight was overbooked so they took my wife of the flight"
Nevýhody: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Výhody: "It flies direct to the airport that I wanted to go to."
Nevýhody: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Výhody: "Pilot flew well Cup Noodles available to buy"
Nevýhody: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Nevýhody: "Very long queues at boating in Charleroi airport"
Nevýhody: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Výhody: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Nevýhody: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Nevýhody: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Nevýhody: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Výhody: "Price price price"
Nevýhody: "Messy boarding"
Nevýhody: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Výhody: "grea air line always on time staff are friendly"
Výhody: "Super easy online check-in, comfortable plane, lovely crew"
Nevýhody: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Nevýhody: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Výhody: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Nevýhody: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Výhody: "Well organised."
Nevýhody: "Charging for light refreshments."
Výhody: "cheap, on time"
Nevýhody: "no reclining chairs, no water free"
Výhody: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Nevýhody: "The flight departed around half an hour late."
Výhody: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nevýhody: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Výhody: "The crew in the plane"
Nevýhody: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Výhody: "I will never take flight with this company again!!!!! The worst ever shame on you"
Nevýhody: "I didn't eat No entertainment"
Výhody: "Flight on time"
Nevýhody: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Nevýhody: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Nevýhody: "The seats more comfortable."
Výhody: "Nothing no drinks, food entertainment nothing"
Nevýhody: "No services and not polite"
Výhody: "Seats were comfortable, crew courteous"
Nevýhody: "Good value for money"
Nevýhody: "Because of health reasons, we wanted to cancel the flight but there was no such option. email@example.com"
Výhody: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nevýhody: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Výhody: "The flight was very uncomfortable and dirty"
Výhody: "Took off on time"
Výhody: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Nevýhody: "Maybe, some entertainment???? But still a good flight even without it."
Nevýhody: "Free food and alcoholic beverages"
Výhody: "Nice and fast plane ride."
Výhody: "They delivered me my order sanwhich and flight was on time"
Nevýhody: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Výhody: "The price. It was cheap this time around."
Nevýhody: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Výhody: "Easy check-in with great allowances for hand baggage and checked baggage."
Nevýhody: "Flight was delayed slightly but probably not the fault of the airline."
Výhody: "The flight was ok"
Nevýhody: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Nevýhody: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"
Výhody: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Nevýhody: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Nevýhody: "Landing was very rocky"
Výhody: "The price"
Nevýhody: "The seats"
Nevýhody: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Nevýhody: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Výhody: "Friendly crew."
Nevýhody: "Not being able to check-in online."
Výhody: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Nevýhody: "The boarding process was unorganized and a bit frustrating."
Nevýhody: "Late Irritably staff No food"
Nevýhody: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Výhody: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Nevýhody: "Boarding was delayed due to late arrival"
Výhody: "As noted above"
Nevýhody: "Nothing really"
Nevýhody: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Nevýhody: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Nevýhody: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Výhody: "An early landing made my onward journey so much easier."
Výhody: "The flight itself went smoothly"
Nevýhody: "I expected to atleast get a glass of water"
Nevýhody: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"
Výhody: "clean aircraft"
Nevýhody: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"
Výhody: "I couldn't register in advance my second suitcase as their online system was not working. 10kg became 110.-CHF. All infos are in Turkish, it should be easier to change language from the main page. Water on board 2 and Coffee 3 euros. At the end, the price ended as expensive as a direct flight and good service from any airline."
Výhody: "Flight was on time and luggage arrived. No problems!"
Výhody: "Comfortable seats and very clean."
Výhody: "generally the boarding and crew were acceptable."
Nevýhody: "A week before my flight, the flight changed and I was emailed. It had me arriving in Istanbul 2 hours later. They essentially changed my flight to another flight. And then Pegasus Plus frequent flyer never recognizes my PNR number when I try to get credit for my flights. I have flown 6 segments with them and none of the flights are recognized. When I try to do live chat, it only accept Turkish language. I am very disappointed in this airline's pre and post flight services."
Nevýhody: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Výhody: "I never made this trip due to Pegasus delays - see above"
Výhody: "Nothing in particular"
Nevýhody: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"
Výhody: "They got me to my destination... eventually"
Nevýhody: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."
Nevýhody: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Výhody: "The crew was very nice and attentive."
Nevýhody: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."
Výhody: "Crew was attentive"
Nevýhody: "Luggage was not put on plane, it arrived 8 hours later."
Výhody: "It was a smooth ontime flight, helpful customer service."