Easyjet, no hot food or cold sandwiches on a 4hr 30min flight! Not good enough… but apart from that the service and flight crew were 100%
Nevýhody: "Seat numbers, check in capacities"
Výhody: "The size of hand luggage"
Výhody: "Crew was very nice and the plane was comfortable"
Nevýhody: "There were no outlets nor entertainment, and boarding was a little long"
Výhody: "Major flight delay"
Nevýhody: "Everything ans basically no updates or info about what was happening."
Výhody: "The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes."
Nevýhody: "Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue."
Nevýhody: "Timing being more accurate"
Výhody: "Speech from the pilot. Only person to explain the situation during the 4hour delay"
Nevýhody: "Everything. Poor customer service. Atrocious service. Would not recommend"
Nevýhody: "Flight was delayed. Very little communication"
Nevýhody: "Both of my flights were at least an hour late"
Výhody: "Crew bright polite and friendly. Professional"
Nevýhody: "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Výhody: "Easy flight time and Luton airport is small and manageable"
Nevýhody: "Cleaner plane"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "Crew was friendly"
Nevýhody: "Seats are uncomfortable"
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Nevýhody: "The plane was grounded they got another plane bussed to it, standing on the staircase in the pouring rain, it was cold all the way"
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "The flight crew was decent."
Nevýhody: "The gate crew seemed frazzled and at times rude"
Nevýhody: "If you book through a third party it seems you can't check in via the easyjet app. Further to this the flight was over booked and there was a good chance of being bumped off the flight...!"
Nevýhody: "They charge you for a carry on and Budapest AirPort everything is very complicate so you can not pay for the suitcase when you check in you have to go to other office and then come back were you started. At the plane they don’t give you nothing no water, nothing. They are no kind."
Výhody: "Easy boarding. I like having to wait in lounge and they tell you which gate to go to board."
Nevýhody: "Nothing just know 1 bag only carry on. Pay for anything more. 1 bag means purse daypack etc."
Výhody: "No complaints about flight"
Výhody: "All good"
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Nevýhody: "We were three and a quarter hours delayed"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Nevýhody: "Enourmous queues at immigration again with excuses of 7 planes arriving."
Nevýhody: "Too busy selling food and drink to get me a water"
Výhody: "We are from the US and haven’t traveled on easyJet before. Since it was new, and we are in our 60’s, it did take a little work getting all set up on the app to get boarding passes. Not much different from the airlines in the states I’d say."
Nevýhody: "Was a bit surprised about the limited size of the carryon. One just barely missed fitting in to the box that checks the size. When we got on the plane, it would have easily fit. Not so happy about having to spend another 45 euros for the bag. But on a positive note, I did get a text that the bags was going to be on Belt 3 which was nice. And it was in English too."
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Výhody: "The staff assisting with luggage were very helpful. We left late but made up time in the air. Kind staff."
Výhody: "The crew on board were excellent & very friendly."
Nevýhody: "We were delayed for 4-5 hours, and the desk agent at the gate did not fully explain over an official announcement what was happening. This caused everyone to approach the desk to individually ask about the updated status of the flight. The actions post-delay was unorganized and we were very uniformed of what was happening. It felt like we just had to listen to rumors from the crowd."
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Nevýhody: "Our plane to Nice was diverted to Marseille airport. We were told the airport was closed, however, all other flights seem to be landing at the "closed" airport. After landing at Marseille, the captain told us that we would refuel and fly back to Nice. After a long wait stuck in the hot, stuffy and cramped cabin, the captain announced that he received a call from EasyJet's London office directing him to discontinue the flight because it was more economical to bus the passengers back to Nice. Some passengers refused to deplane and the crew called the police to force them off the plane. The crew was hostile and at no point apologized for the situation. No buses were present when we deplaned. No instructions were given. We simply sat in an uncomfortable holding area for more than three hours without sufficient information or help. If anyone asked for further information they were literally threatened with arrest. In a few cases the police were called by EasyJet staff but the officers unsurprisingly refused to actually arrest someone for such an absurd reason. After an excruciating wait the buses arrived. It took three more hours to get back to Nice. We were dumped there in the middle of the night with no help or assistance. The airport was like a ghost town. It was the worst flight ever. No more EasyJet."
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Nevýhody: "Plane was full of young party goers on their way to some vacation spot in Croatia. They partied on the flight, drinking, listening to loud music, standing in the aisle the entire flight, being obnoxious, loud and disrespectful to other passengers. Crew did nothing to stop this behavior."
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Nevýhody: "Nos antendieron mal en el aeropuerto , mucha negligencia . No nos decían nada hasta la puerta de embarque . Consideró uno de los peores servicios brindados ."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "Almost nothing. Access to the toilet was the best working amenity"
Nevýhody: "Late take off casually attributed to a technical fault in the cockpit, overly brusque staff, long queues boarding, delays in air, bumpy landing, and NO STAIRS TO THE BUS UPON ARRIVAL FOR 15 MINUTES! Who is managing communications??"
Nevýhody: "If you need to get from A to B and relatively cheaply this is the airline. The seats are cramped and uncomfortable. They get you for you bags so make sure to try and take as little as possible."
Výhody: "I had the exit row seat so I was comfortable."
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Nevýhody: "Delay flight."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
I was not boarded because i was positive on my pcr test
Výhody: "Seats are ok but unable to recline"
Nevýhody: "Keep up the good work"
Výhody: "The crew was very professional and I cannot complain about that."
Nevýhody: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Nevýhody: "boarding process felt like herding"
Výhody: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nevýhody: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Výhody: "The cheap fares"
Nevýhody: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Výhody: "Prices on in flight purchases"
Nevýhody: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Nevýhody: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Výhody: "All and all great value for the money"
Nevýhody: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Výhody: "Got me to where I was going and the airline stewards were polite and helpful."
Nevýhody: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Výhody: "The price"
Nevýhody: "The check in was not opened on time The bordibg was not possible on time"
Výhody: "We got to our destination."
Nevýhody: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Výhody: "Smooth flight"
Nevýhody: "No terminal connection"
Nevýhody: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Výhody: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Výhody: "Good legroom and comfortable seats"
Výhody: "Pilot flew well Cup Noodles available to buy"
Nevýhody: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Výhody: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Nevýhody: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Nevýhody: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Výhody: "Maybe the food selection and the price of it."
Nevýhody: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Výhody: "Pleasant staff."
Nevýhody: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Výhody: "The staff and flight were top knotch . Could not fault them ."
Nevýhody: "Nothing to dislike ."
Výhody: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Nevýhody: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Výhody: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Výhody: "Price price price"
Nevýhody: "Messy boarding"
Nevýhody: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Nevýhody: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Výhody: "Arrived only slightly delayed"
Nevýhody: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Nevýhody: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "I'm disappointed with your service"
Nevýhody: "I'm disappointed with your service"
Nevýhody: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Výhody: "The crew in the plane"
Nevýhody: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Nevýhody: "I didn't eat No entertainment"
Nevýhody: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Nevýhody: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Výhody: "Nice new plane and caught up time even though it was late leaving left Luton late"
Nevýhody: "Left late"
Nevýhody: "Boarding and getting off the plane via bus"
Výhody: "Good comfi flight with great crew and service"
Nevýhody: "The bus at the landing without a/c and it was hot as hell"
Nevýhody: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Výhody: "leave on time"
Nevýhody: "Small airplane not very comfortable"
Nevýhody: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."
Nevýhody: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"
Výhody: "Great price, excellent service."
Nevýhody: "The size of the free cabin bag - too small"
We were sent to Malaga instead of Granada due to weather. Although we were bussed to Granada, arriving 4 hours later, there was no further assistance or information from a representative. More communication would have been helpful and appreciated.
Nevýhody: "Nicer behaviour from crew, smile is easy."
Nevýhody: "Boarding process"
Nevýhody: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Nevýhody: "We had a 3 hour delay! I must be compensated"
Výhody: "The person I was sitting next to."
Nevýhody: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."
Výhody: "They crew was okay, more polite than my previous flight."
Nevýhody: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."
Výhody: "The crew was welcoming and helpful."
Nevýhody: "I had to purchase a change in ticket due to delay in first flight. Only take American Express or cash, which was difficult, not a credit card with a chip. Disappointing."
Nevýhody: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Nevýhody: "Entertainment options."
Nevýhody: "There were no real vegetarian options from hot and cold food menu for both adults and children"
Nevýhody: "Leg room. Better maintenance of plane. Timekeeping."
Výhody: "Plane looks new and clean."
Nevýhody: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Výhody: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Nevýhody: "The coffee wasn’t free."
Výhody: "It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you"
Výhody: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
Výhody: "Flight delayed almost 4 hours, everything else was fine"
Nevýhody: "Flight delayed almost 4 hours, everything else was fine"
Nevýhody: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."
Výhody: "Getting off the plane in Barcelona"
Nevýhody: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Výhody: "Seems they dont care others customers who do not speak Spanish...!!!!"
Nevýhody: "Poor serrvices and attitutes towards other race/ Asian American"
Výhody: "On flight home, second lost bag of trip and second time of an extremely long wait, truly long long wait to report lost bag in Barcelona. So far, I have only one message for updates online about my lost bag. It always says "searching." I don't think they are though."
Nevýhody: "Lost luggage. If they would let me speak with someone live, I could give them an idea where they lost it. Looking online, I see many comments that the airline has not. located nor compensate for lost bags."
Nevýhody: "Rude attendant at the gate"
Výhody: "I presume that because I'm old they treated me special even though I didn't request any special help."
Výhody: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Nevýhody: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"
Výhody: "Quick and cheap flight from Rome to Pairs for sightseeing"
Nevýhody: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"
Nevýhody: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Výhody: "Smooth boarding ,clean cabin,smart,comfortable ,nice staff ,on time ,what more could we ask for ? Oh yes! Better food !"
Nevýhody: "Overpriced,ghastly food"
Výhody: "The personnel was pretty nice and we arrived on time."
Nevýhody: "I have never been on a plane that crowded, there is not an inch to breath..."
Nevýhody: "Delayed over two hours both ways. Crew didn't make it down the aisle with the trolley for refreshments. Didn't have food vouchers and would not give me more than a a small glass of water even though we were stuck on a plane for over 5 hours."
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Nevýhody: "50 mins delayed with no apology."
Výhody: "Was given the Exit seat"
Nevýhody: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"
Výhody: "Better than expected. Great all around. Would use them again."
Nevýhody: "Nothing. Everything went smooth and no problems at all."
Výhody: "Flight arrived back in Manchester 20mins early - bonus"
Nevýhody: "not much choice for food"
Nevýhody: "Board personnel not polite; no assistance were done with my baby."
Nevýhody: "Delay Cramped"
Nevýhody: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."
Nevýhody: "Everything from the waiting time to boarding"
Výhody: "On time"
Nevýhody: "Lazy steward talking and the toilet were he was standing next to had all water"
Nevýhody: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Nevýhody: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"
Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"
Nevýhody: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."
Nevýhody: "They overbooked the flight, had extremely rude staff, and we're not helpful at all. Will never fly with them again."
Výhody: "Quick boarding"
Nevýhody: "Had to change seats"
Nevýhody: "The crew were very rude, there was no more overheard space in the cabin so two people in our party had to check their luggage, the washrooms at the rear of the plane were out of order and the they were out of three quarters of the food on the menu - effectively nothing to order!"
I love Ryanair. It allows people to travel affordably keeps loved ones connected…..but…..the noise and constant selling on the flight to Las Palmas was too much. We left home at 2am so trying to get a few hours sleep on flight would have been most welcome but constant announcements and noise was really off-putting. Loud and relentless. Regardless an invaluable airline :)
Everything was smooth and fine.
Výhody: "Relatively cheap"
Nevýhody: "Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "fast boarding with no fuss"
Nevýhody: "ususl no leg room"
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Výhody: "Honestly nothing, apart from welcome smile from crew..."
Nevýhody: "dirty, overcrowded, seats even closer in my opinion (Boening 737-800), broken window cover, bad smell"
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Nevýhody: "Seat pitch is too short for anyone over 5’8”"
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Was on time and price"
Nevýhody: "I did not like the comfort of the airplane, at least put usb to charge the phone"
Výhody: "Cheap prices"
Nevýhody: "The staff, one in particular, was very rude. I asked for some hot water to drink on board as I wasn’t feeling well, and the flight attendant refused. The seats were extremely uncomfortable, and just helped ruin the overall experience. The flight was late. We also ended up alighting the plane in rain when we got to London, which cause me to get a cold."
Výhody: "Left late but arrived on time."
Nevýhody: "Cost of seat and priority far too expensive, got caught out or wouldn’t have purchased. Flight really cold next to window. Boarding sign went up and our plane had not even arrived. Got everyone standing in lines far too early, my husband can’t stand for long periods, so back was sore before even on flight."
Nevýhody: "There were 3 queues, supposedly- one for priority boarding, one for back row seats and one for the rest of the passengers. But there was only one person at the boarding gate and she was accepting anyone with a boarding pass regardless of which queue they came from. This resulted in a lot of shoving and pushing and a complete bottleneck at the gate. It was uncivilised to put it mildly. Really poor experience. Next time I’ll try a different airline even if I need to pay a bit more."
Výhody: "Price Simplicity No agro No fuss"
Nevýhody: "Flight was a little leaving - 25 minutes."
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Everything was great good staff with an exception. Quick and easy boarding"
Nevýhody: "Crew member very abrupt didn't take time to explain that he was doing something just hand gestured to say time out. And when questioned about it no explanation amd didn't listen to my com0laint about his behaviour just brushed me off. Very disappointed. When we landed passport control was very slow and kept us all waiting in the cold. Self scanning machines were not working."
Nevýhody: "Trate de cambiar mi viaje para otra fecha y me cobraban muy caro encima de lo que habia pagado, trate de hablar con servicio al cliente para hacer el cambio y no podia solo me haciar ir a su website."
Nevýhody: "As we landed at las palmas the passengers were screaming as we had turbulence, no one from the crew tried to ease their fear."
Výhody: "Competitive price. Ryanair delivered on time - no frills but value for money"
Nevýhody: "Price and punctual"
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "Ease of being all done online check.in . Seats . Loved the crew the friendliness. The seat comfort and space ."
Nevýhody: "The allowing of drunk passengers on return rude loud quite scary . Crew dealt with them very professionally"
Nevýhody: "The air conditioning was very high and I think that most passengers feel very cold during the flight."
Výhody: "I sat in the front row and had plenty of leg room. A crew member kindly switched my middle seat for his window seat for which I was very grateful."
Nevýhody: "Ryanair did not offer any food or beverage for "free" (i.e., included in the price of our ticket). It was a huge hassle to get our boarding passes printed. We needed to do this in order to be spared a €50/person penalty which I think is outrageous. Boarding was a little intense."
Výhody: "Staff polite and helpful. Swift check in."
Nevýhody: "Difficult to identify priority boarding. Queues merged into one."
Nevýhody: "1 hour delay. To low on fuel."
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Nevýhody: "We are done our pre-check online two days before the flight. When we arrived at the airport we were told that it had not been completed and sent to another office. There we had to pay a 45 euro penalty each The boarding took forever. And they were probably the most uncomfortable seats we've ever flown in. We like to save a dollar if possible, but will never fly Ryan air again. Life is too short."
The worst flight we ever had..I ve been attack by another passenger who just throw à bag to me for no reason ...I ask the fligjt attendant to do something...she havent ..she was as rude as the passenger and told me if im not happy à The door is still open I can get out of the plane...it was one of the first time also I 've pay à big extra to have confort sent...and its been hell... I think it was like an extra about 56 euros total ... I regret that I paid for this extra....and for what I get..I deserve respect ....
Nevýhody: "Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage."
Nevýhody: "Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel."
Nevýhody: "Check in process"
Výhody: "Normal usual smooth travel experience"
Výhody: "The food"
Nevýhody: "Lost my bag"
Výhody: "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."
Nevýhody: "1 hour delay ☹️"
Nevýhody: "planes are old"
Nevýhody: "no legs room delay at bording delay to get to Praha"
Nevýhody: "Flight was late ~ 1h"
Nevýhody: "Delaying 3 hours"
Nevýhody: "Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight."
Výhody: "Short queue, free inflight meal, new planes"
Výhody: "Nice staff, smooth flight"
Nevýhody: "Everything took ages, no one spoke to us, like time to board the plane, or we are landing...."
Výhody: "Daily flight"
Nevýhody: "No service at all, feels like low cost"
Výhody: "Crew was very helpful."
Nevýhody: "The plane was a bit cramped."
Nevýhody: "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"
Nevýhody: "Leg room is very small, unusual for 737. Highly not comfortable"
Výhody: "The flight was quiet and peaceful."
Nevýhody: "There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!"
Výhody: "Short flight and nice crew, boarding was organized and easy"
Nevýhody: "Late departure, old plane, tight seats, no online check in"
Nevýhody: "My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)"
Výhody: "Flight was running lates and it was very warm. It was very difficult to hear the announcements."
Nevýhody: "Everyone was very polite and friendly."
Výhody: "The crew was very pleasant"
Nevýhody: "The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe."
Výhody: "Didn't have to pay to check a bag."
Nevýhody: "Seats were cramped."
Výhody: "Crew was polite and kind."
Nevýhody: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."
Nevýhody: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."
Nevýhody: "When I bought a Czech Air flight, I thought I was getting Czech Air- but no, it was SmartWings, their budget buddy whose seats are literally squeezed together from all directions. Do not fly this airline if you are anything but short and skinny. There are zero amenities for free- which, again, would not have been the case on Czech Airlines. The nonchalant crew attitude from start to finish did not help the experience, nor did the lack of signage to find the airline's check in at Gatwick.."
Nevýhody: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."
Výhody: "Price point was good, staff was friendly and helpful. Overall the people working here are excellent, but they're clearly fighting an uphill battle against the company's systems/tech"
Nevýhody: "*The online check in didn't work, so I wasn't sure if I actually had a flight until I got to the airport. *Upon arriving at the airport, the flight number had changed, which added to confusion. *Upon boarding aircraft, I realized I was assigned row 32... in a 25 row plane. I guess I was the first to realize this, as when I pointed it out to a flight attendant, she conferred briefly with a coworker and then they declared it was open seating. *The beverage service took so long that they never got to my row."
Nevýhody: "Delay, lost my connection, they lost my luggage"
Výhody: "All went smoothly as usually. Flight was on time. There were beautiful Czech stewardesses on board."
Výhody: "Plane arrived on time."
Nevýhody: "Backup at security almost made us miss our flight. Too hectic."
Nevýhody: "No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever."
Nevýhody: "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"
Nevýhody: "The Flight late 3 shouts. There is no food. The sits were so close."
Nevýhody: "Flight was delayed. There was no communication of the fact it was delayed or for how long. Once boarding was completed, 1 hour late, we sat in the plane for a further 30 minutes without any communication of the cause of the delay or when we were going to leave. In fact, when the flight actually pulled back from the gate, several people were standing, or in the rest room, having given up on the flight actually departing. Once on the plane, the cabin service was so slow that they were only to serve the first 20 rows before they had to pack up because the plane was about to land. An airline to avoid ..."
Nevýhody: "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."
Nevýhody: "The air craft was extemlly uncomfortable (in my way to Praha). In both ways we recieved nothing, even not a glass of water. Aircraft takeoff was in both sides with a delay."
Nevýhody: "Not enough room in the seat. Over 2 hour delay."
Výhody: "The staff was polite."
Nevýhody: "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."
Nevýhody: "Original departure time: 21h55 Effective: 24h Delay without any apologize or compensation. I asked for a bottle of water but they sad only for sell."
Výhody: "Efficient and timely flight"
Nevýhody: "We were seated in the exit row but did not know this meant that our towels and jackets would be taken from us for landing. It was sooo cold on that plane and very uncomfortable"
Výhody: "Staff were nice and Great value for money."
Nevýhody: "Ran hours late with pasangers sitting outside boarding gate with no seating or information. ( or compensation)"
Nevýhody: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."
Nevýhody: "It took me 17 hours to get from Israel to Warsaw!!!"
Nevýhody: "Couldn't check in online and they were late taking off - also they said the flight was 14:20, gatwick airport website was 14:40 and when told to go to the boarding gate and board, they weren't boarding"