Good budget airline, comfortable seats and pleasant crew
Výhody: "Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight"
Nevýhody: "Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs."
Nevýhody: "The flight was delayed 40min So i missed the connection in Leipzig"
Nevýhody: "The temperature at altitude was far too warm for my comfort."
Výhody: "The plane left and arrived on time."
Nevýhody: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Výhody: "Boarding and getting off the plane was fast"
Nevýhody: "Our luggage space was occupied with bags from passengers from other rows."
Nevýhody: "It was so late and we were not told anything!!!"
Nevýhody: "Paid for high speed WiFi Could not even check my mails"
Nevýhody: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."
Výhody: "The crew was fine and boarding was efficient."
Nevýhody: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Výhody: "The crew was very attentive and personable during the flight."
Nevýhody: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Výhody: "The crew was welcoming and friendly. The choice of movies was awesome."
Nevýhody: "The seat i was in had many stains on it and there was garbage under my seat. Someone needs to clean better... Also, need to look at passengers more closely as at least 2 still had cell phones on at take off"
Výhody: "The crew was nice, seats were comfortable."
Nevýhody: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."
Výhody: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"
Výhody: "Quick efficient boarding - on time."
Nevýhody: "Not terribly comfortable seats but for short haul flights, just fine."
Výhody: "Muy cumplidos y personal amable"
Výhody: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Nevýhody: "Chair didn’t lean back, unclear that water wasn’t free"
Nevýhody: "The flight was delayed and we could not check in online from home."
Výhody: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Nevýhody: "Vegetarian hot meal option was a little strange, but not terrible."
Výhody: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Nevýhody: "Nothing of note."
Výhody: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Nevýhody: "Nothing really, just a typical budget flight."
Výhody: "Arrived to Seattle on time."
Nevýhody: "I did not know what airline, crew flew me to Seattle."
Výhody: "We had one of the more legroom seats so that was nice"
Nevýhody: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."
Výhody: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Nevýhody: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"
Nevýhody: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Výhody: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Nevýhody: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."
Výhody: "For a short flight, the trip was fine. No delays were experienced."
Nevýhody: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Výhody: "legroom was ok but i paid for it"
Nevýhody: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."
Výhody: "We arrived in Zagreb 10min early"
Nevýhody: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."
Výhody: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Nevýhody: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"
Výhody: "smooth flight"
Nevýhody: "boarding took too long"
Nevýhody: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."
Nevýhody: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Nevýhody: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"
Nevýhody: "Buses didn't fit all people after landing."
Výhody: "Comfortable and enjoyable."
Výhody: "Not a good experience"
Nevýhody: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Nevýhody: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Výhody: "Eurowings employees overall were friendly, helpful and polite. Language was not much of a barrier. Seats were fairly comfortable for their size. Boarding was smooth and efficient. Information given in-flight was nice. I loved the electronic flight path information available on the entertainment console. We did not purchase the entertainment, but it looked like selections were adequate."
Nevýhody: "Food menu was not accurate. Items listed not available. Food prices were too high. $15 Euro for a reheated fish dinner and small beverage is ridiculous. Carry on bags were weighed. Very difficult to meet carryon weight when carrying necessary electronics and chargers along with prescriptions and the recommended change of clothes. Made the trip stressful. I am used to meeting carryon SIZE requirements but the weight requirement was extremely irritating and unexpected. I would not have been able to do a one bag carryon of my clothing with the weight restrictions. It essentially forces a passenger to check their bag ($65 minimum)."
Nevýhody: "Once again,1,5 hours delayed !!! Not the first time !!! Not the first time. It's not funny with a5 month ago kid!"
Nevýhody: "The flight was delayed over and over and finally cancelled. We had to go out to the ticket counter to rebook. That meant clearing customs and then going back thru security again. A real Hassel!!! I think any other airline would have rebooked people in the terminal!!!"
Nevýhody: "I travelled with my two children and they have given us three completely separate seats. I tried to ask the crew to help but they refused, both ground crew and in flight crew. We have flown with both Wizz Air and Easyjet this summer and those airlines have always assigned us seats together. Lufthansa did also. No idea why it was not possible for Eurowings. Also, crew were completely unhelpful, did not want to lift a finger for us. Luckily, a kind lady switched seats with me so I could sit next to my youngest son. Would definitely think twice about flying Eurowings again..."
Výhody: "Service onboard was very efficient. Flight was short"
Nevýhody: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Výhody: "Overall good experience, flight was short and painless"
Nevýhody: "Flight borded late and at a different gate"
Výhody: "The size of hand luggage"
Výhody: "The seat was comfortable."
Nevýhody: "We were delayed for nearly an hour."
Výhody: "On time ,staff great"
Nevýhody: "Maybe free beer ??? But know ,all sound"
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "The staff were very informative."
Nevýhody: "Spacious cabins would help us it can feel claustrophobic"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "Plane itself was OK"
Nevýhody: "Check in was dismal: I arrived in plenty of time with just three people in front of me in the queue, yet nearly missed my flight because they were all checked-in so slowly. Then when I had the temerity to mention politely that check-in had been very slow, she made no apology and was very rude."
Výhody: "New plane, so seats were much more comfortable than the ones going out on an older Easyjet plane"
Nevýhody: "Should not have booked through Lastminute, as could not check in online before. Caused loads of problems. EasyJet could not sit us together. Our carry-on baggage ended up being placed in the hold, which is a pain."
Výhody: "Quick and no fuss"
Nevýhody: "The EasyJet agents damaged by cabin luggage"
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "Crew were lovely and the seat space was good, although we were on an exit row which gives a bit more anyway. Slick exit on landing."
Nevýhody: "You can’t control children on flights but when you get one kicking the back of th seat, well you wish there was a child free seating area!"
Nevýhody: "Bag drop at Malaya was an absolute shambles. Never seen such a disorganised procedure."
Výhody: "All good"
Nevýhody: "Stewart jeune et immature, changement de gate 20 minutes avant le départ et avion un peu retardé. J'ai pris une petite valise à main qui devait rester avec moi dans l'avion avec plein de chose fragile à l'intérieur mais malgré toute la place disponible dans l'avion pour la mettre, un Stewart sans explication m'a demandé de la mettre en soute. En effet, je vais pas vous mentir que je n'ai pas bien réagi à sa demande désagréable car la taille et le poid de mon baggage à main concordait avec les règles mise en place par "easyJet". Je me lève un peu plus tard pour demander un simple verre d'eau au même steward qui m'a stoppé pour ma valise, mais celui ci avait décidé de me faire "chié" jusqu'à la fin en prenant tout son temps pour me remplir mon verre d'eau et au lieu de me le donner directement, il a préféré le garder quelque minutes dans sa main en me regardant d'un air moqueurs. Enfin j'ai voulu essayer "easyJet" pour la première fois mais vraiment plus jamais."
Nevýhody: "Long delay back sitting around at airport, we got notification of flight being late but told we still had to book in at normal time .Why not the 2 hours before???? Mad"
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Nevýhody: "We were three and a quarter hours delayed"
Nevýhody: "PAYING 150 EUROS EXTRA TO TAKE MY HANDBAG ON BOARD"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Výhody: "Really nice crew, even by Easyjet standards."
Nevýhody: "Aircraft landed/departed 30 minutes late, but made up most of the time on flight."
Výhody: "Price! Which i found out why it was so cheap."
Nevýhody: "Aircraft disgustingly dirty. On a level that i couldnt open my tray. It was covered in dirt and drink and rubbish. Seats were worse than bus. Arm reat, well they should change the name to elbow rest as you can inly put the ellbow on it. Legroom, its ok for people that they are less than 150cm! As they push the seats close to eachother to get more people in, you find yourself sitting so close to strangers. Person in front of me hit me everytime he moved his armes. Check in was awful. We had to beg to get their attention to ask a question. Girls were so busy chatting. Boarding, so slow. Only one person. He was nice and polite. But process so slow."
Nevýhody: "Ticketing crew was not the friendliest"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "New upgrade for 5 Euros at the desk. Put bag in the hold and got speedy boarding and bags were prioritised at the other end."
Nevýhody: "Very, very large person next me spilled over into my seat."
Nevýhody: "Being charged £90 when Inhad to change a typo on my boarding card. When I looked at my bc I saw that there was a typo. In the middle name section I had mis typed my name sstor..I finally worked out how to amends it..I corrected it & the next screen charges me £90.."
Nevýhody: "You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all."
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Výhody: "All of it"
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "Smooth experience from boarding to landing, staff efficient and helpful."
Nevýhody: "Left 30 minutes late."
Výhody: "Punctual on the day which is the main consideration."
Nevýhody: "Bit cramped and food service is slow. more more more more"
Výhody: "Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate."
Nevýhody: "We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast."
Výhody: "Crew were nice, and boarding was quick."
Nevýhody: "No entertainment. Food and drinks for purchase only. Uncomfortably firm seats."
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Nevýhody: "Not allowed a small handbag had to put in hand luggage case"
Výhody: "The inflight crew were amazing!"
Nevýhody: "The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience."
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "Crew very polite"
Nevýhody: "Hour delay on the flight. Three gate changes at Malaga airport! Pulled in to a non functioning jetway at Gatwick. Not much fun for the elderly and families with young children on the flight."
Výhody: "Al went well - no props - arrival in time."
Výhody: "This was the 4th time I've flown with easyjet and on each previous occasion it was delayed. This time the flight was cleared for take-off on time and we actually landed 10 minutes early."
Výhody: "Relatively easy. Cheap. No frills."
Nevýhody: "No food. No entertainment. Have to pay for all "extras" including seats and bags. Hate stansted airport"
Nevýhody: "The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian"
Too many hours of delay ( 4)
Výhody: "Flight duration"
Nevýhody: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Nevýhody: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Nevýhody: "Larger leg room"
Výhody: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Nevýhody: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Výhody: "Prices on in flight purchases"
Nevýhody: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Výhody: "We landed"
Nevýhody: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Výhody: "Friendly crew"
Nevýhody: "Long check-in lines Seats uncomfortable"
Nevýhody: "Space between the seats."
Výhody: "Price of ticket"
Nevýhody: "Seats are terrible."
Výhody: "On time departure"
Nevýhody: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Výhody: "Flight arrived"
Nevýhody: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Výhody: "Service, smiling and attention to details."
Nevýhody: "No kosher food."
Výhody: "I liked how the crew on the plane worked. Very nice."
Nevýhody: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Výhody: "The Check in was nice and polite"
Nevýhody: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Výhody: "The price"
Nevýhody: "The check in was not opened on time The bordibg was not possible on time"
Nevýhody: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Nevýhody: "2 hrs late and we missed all our following connections as a result."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Výhody: "Good legroom and comfortable seats"
Nevýhody: "Last minute boarding change & overall 1 hr delay"
Výhody: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Výhody: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nevýhody: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Výhody: "Pilot flew well Cup Noodles available to buy"
Nevýhody: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Výhody: "Space. Priority Boarding"
Nevýhody: "Strong bad smell. One hour late for departure."
Nevýhody: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Výhody: "Maybe the food selection and the price of it."
Nevýhody: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Nevýhody: "Very long queues at boating in Charleroi airport"
Výhody: "Standard service , even was late come almost in time"
Nevýhody: "Was a bit late"
Výhody: "Crew very friendly."
Nevýhody: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Výhody: "Super easy online check-in, comfortable plane, lovely crew"
Nevýhody: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Nevýhody: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Nevýhody: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Nevýhody: "There was a delay 1 hr poor service no apology"
Nevýhody: "Everything. Worst service I have ever seen on a flight."
Výhody: "Everyone was really friendly and accommodating to my needs"
Nevýhody: "40 minutes late taking off - sitting on the plane"
Výhody: "Nice crew"
Nevýhody: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Výhody: "We arrived safely"
Nevýhody: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Nevýhody: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Výhody: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Nevýhody: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Výhody: "Staff aboard the aircraft were very nice and so was the passengers."
Nevýhody: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Nevýhody: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Výhody: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Nevýhody: "I didn't eat No entertainment"
Nevýhody: "Basic flight. Rude crew and late flight"
Nevýhody: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Nevýhody: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Výhody: "Flight on time"
Nevýhody: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Výhody: "Crew were average"
Nevýhody: "Everything was a disaster. Late and very uncomfortable"
Výhody: "Good comfi flight with great crew and service"
Nevýhody: "The bus at the landing without a/c and it was hot as hell"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Nevýhody: "Boarding could have been quicker and better organised"
Výhody: "No issues getting on flight pretty straight forward."
Výhody: "Flight on time, luggage handling ok"
Nevýhody: "The long walk to and from the plane. The stupid trail down the steps into the cold and rain, across the tarmac then back up the steps into the plane. At Birmingham airport. Fine at Malaga no problem."
Nevýhody: "The app wouldn't let me check in for my return flight without paying before i left"
Nevýhody: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"
Nevýhody: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"
Nevýhody: "1hr 30 delay Gate change Queue moves Late baggage"
Nevýhody: "NOTHING. I will never fly with Ryanair again. On the way to Malaga only one toilet was working, on the way back to Leeds I was told I'd only paid for my luggage one way and had to pay another 50 euros go get it back to Leeds. There was no food or cold drinks on the flight and we were delayed by an hour and half which meant my partner who came to pick me up had to pay £27 for parking. Ridiculous! So no, never again."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "We were not told the reason for the delay. We were not given an estimate of the length of the delay. No update information was given. We all understand there can be problems; but just tell us what they are? Then, we were all called forward to board, but I was still standing 45 minutes later in the queue. Let us wait in (relative) comfort in the terminal (restrooms, drinks, wider seats etc), don't start to board us ridiculously early."
Výhody: "does not respond to normal standards - to little space seats can not move to the back"
Výhody: "No frills basic flight, works perfectly for short flights."
Nevýhody: "Coming back to cold weather"
Výhody: "Cheap prices"
Výhody: "Excellent value for money!!!"
Výhody: "Value for money"
Výhody: "Smooth boarding and pleasant staff"
Nevýhody: "Paying extra to sit together"
Nevýhody: "Late with no information given to passengers"
Výhody: "Prompt departure and arrival in Belfast. Brand new aircraft was a bonus."
Nevýhody: "The white wine I got was undrinkable. I told the strewart working at the back of the aircraft that ' the white wine is terrible, it's like drinking water and indrinkable'. His reply was ' well that's what you ordered'. I expected him to say; Sorry you found it like that and I will pass your comments to the catering company. this may sound like a trivial thing to comment on but I found his attitude very unprofessional. My wife and I also found the staircase from ground level to the corridor leading to passport control very demanding when carrying a 10 kilo roller case each. There is a lift somewhere but there are no directions to indicate where it is situated."
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Arrived early, a bit confused as to why our bags had to go in the hold but they arrived in a very timely fashion and although the 3 of us were separated, I was in a fire exit seat and my long legged son also had extra leg room at the front. Bonus!"
Nevýhody: "I wish the seats could recline just a little. I can't read without feeling sick so a 3 hour flight can be pretty uncomfortable."
Výhody: "Simplicity of travelling from Bournemouth."
Nevýhody: "I paid for a seat specifically because I saw that there was one with an empty seat next to it but after settling down with another passenger in the outside seat and a space next to me, suddenly everybody was moved around and I got a very young boy sitting on the outside seat. Needless to say his parents weren't happy so his father moved down and sat next to me. So no more elbow room for me and I can't believe that young children are sat next to complete strangers with their parents at the other end of the plane. What if I had been a weirdo? Could you please arrange for me to be reimbursed for the price I paid for this seat. Don't get me started on boarding. Why did we have to stand in line for so long when the plane was obviously not ready for us. Passengers are people, not cattle."
Výhody: "Crew were attentive, flight was easy going"
Nevýhody: "Boarding took longer than expected"
Výhody: "Nice easy flight. Staff were up and down with food and drinks."
Výhody: "nothing ..."
Nevýhody: "Queuing for 45 mins at boarding at 21.25 pm which grew to 10.05 pm! no apparent reason for this although we were all given manual luggage tags and then they were checked off again before getting into the plane- the Malaga ground staff could not answer questions as they didn't speak english well enough.. poor. onboard completely overcrowded locals and no help from crew on seating = lots of spare stoats at back.. i.e. space."
Výhody: "Not much at all"
Nevýhody: "All passengers were lined up waiting to Board at the correct gate at leading up to and at the time the flight was supposed to depart at 11.55am. There was no communication on the flight boards and no member of staff from Ryanair or other near the gate. At about 12.30 two members of airport staff turned up and started the boarding process and eventually we got away an hour late at 12.55 still none the wiser about the lack of communication, service and delay. It would take a lot to persuade me to fly with Ryanair again."
Výhody: "Staff were very courteous"
Nevýhody: "The gate was changed and when we were due to board then we were delayed boarding. No apologies. A passenger was moved from the rear of the plane to the front as he had been abusive. He then began insulting the ladies sitting next to him. One of the ladies became very upset and couldn't stay in her seat. No apology was given to her on behalf of the airline, she wasn't offered anything or consoled in any way. The abusive passenger was let off the flight with no reprimanding. This upset the lady even more and she let the crew know about it. Finally, as we were heading to collect our baggage, we saw Gardai arrest the abusive man. If that had been me in that ladies position I too would have been very upset at how I was treated. The lead crew member was calming the situation by constantly talking to the man in question, but something more could have been done for the lady who suffered the most abuse from him."
Nevýhody: "A lot of turbulence and late boarding."
Nevýhody: "Delayed by 2 hours without advanced notice."
Výhody: "on time"
Nevýhody: "cramped seat"
Výhody: "Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff"
Nevýhody: "Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!"
Nevýhody: "The 1.5 hour delay with no info. We're told that there was a problem that had been affecting the flight all day, they ccould have forewarned us as a matter of courtesy."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "I booked the front extra legroom seats. Worth every penny. Easy flight and great price. Very efficient at boarding etc. So arrived home on time."
Výhody: "Price was good. Staff are good in general but felt that the cabin crew lacked professionalism - a tough job noted however. Overall very happy with the service - please note my comments."
Nevýhody: "Why did I pay for a priority que ? The point being exactly what ? The herding of customers into a cattle gate affair ? Last call 45 mins before the flight. Cheap flight - cheap organised. I note below someone has stated crew were professional and VERY entertaining ...... thatnis not professional I am afraid. A crew that is busy entertaining the passengers is a crew that lacks focus on the primary role of the cabin safety ... Human Factors !"
Nevýhody: "Boarding was very slow, 30 minutes late taking off. Everything else was okay, nothing special but nothing wrong"
Výhody: "Boarding is fast. Left on time, arrived early!"
Nevýhody: "I would like more convenient times for this flight from Prestwick."
Nevýhody: "That Ryan air charge you €45 euros to check in your baggage"
Nevýhody: "Boarding was chaotic and gate was suddenly changed. Priority tickets did not assure priority boarding. Confusing at best."
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"
Nevýhody: "Poor choice of food"
Nevýhody: "The check in online. I don't understand the wisdom of charging a fee to do a normal check in"
Výhody: "Did not have food ,no entertainment. The flight back home we were in the queue to board when our hand luggage was tagged to go in the hold. There were many people behind us who we assumed would also be tagged. They weren't !! . We had to wait 30 mins at Malaga to pick up from the baggage reclaim by which time we should have been half way home. We queued to ensure that we were on the plane early so that we could store our hand luggage . Why not just make the people who have checked in hold luggage check in their hand luggage as well. Or at least make it the people who couldn't be bothered to queue or get there early who have this inconvenience We normally fly Ryanair because they're on time and good but this will make us rethink"
Nevýhody: "See above"
Výhody: "Crew were friendly. Boarding seemed to take forever but the crew were smiley and bright."
Nevýhody: "Landing late at night and having to wait for buses. When you book a seat at the front, the buses mess with the order so you end up on the last bus to leave, last to reach customs, last to get out of the airport. From touchdown to taxi - one hour with no bags to collect - that's very poor. Arriving at midnight with children this extended delay turns a sleepy activity into a fractious activity. If there was another choice on the route, with better options, would happily pay more to take it."